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Color Set
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66,516 Verificado Comentarios de clientes |
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ConfusingHaving to color my hair in two parts was a bit intimidating. I followed the directions to the T but not sure if, one, I followed it correctly because the color came out not like I was expecting, OR two, the custom color set was just not for me to begin with. The purple stuff at the end before taking a shower was not easy to mix at all and I felt I needed to do it in a certain time so I felt a little anxious! Then to mix it in my hair was not easy either. It felt really thick and I know I probably didn't leave it in there the amount of time it said. At least I didn't ruin my hair. The color that I really wanted was a dark chocolate all over look. The color was mostly on top of my hair. I think overall it was an experience I don't think I would try again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAraceli - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
AverageGreat instruction packaging and over all friendly to use set up. However for my type of hair and also probably due to the fact it is not virgin hair I did not feel a great difference in color quality in comparison to box die. Hair become very damaged and brittle within a couple of weeks. As I have semi course curly hair. I ensure to give my hair all the extra TLC like it’s my second job and this has absolutely hindered any of my usual repair techniques (weekly masks less frequent washing gentle shampoo conditioner protein treatment as well as hot oil treatments monthly). I was surprised to receive a second box and unless I can find a friend who is adventurous enough to try it- I will not be putting it to use mostly likely until my next breakup. And since I’m as single as a dollar, may be a while. However color was true to variations shown on packaging. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSabrina - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Didn't takeThe entire top of my head turned out this awful brassy color.... I have NEVER had this problem with anyone other products ever 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTara - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color still not rightThere is still too much Brown and not enough Copper in my hair! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMary - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
the color was goodThe product was good i cant use it irritated my head. The coloring only lasted for about 2 week. I will not be ordering anymore but glad i tried it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNancy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Grauabdeckung nicht wirklichBei mir sieht man leider die grauen Haare durch,schade. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHelga M.- Herzlichen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrung mit uns zu teilen. Es tut uns leid zu hören, dass die Grauabdeckung nicht Ihren Vorstellungen entsprochen hat. Ein Blick in Ihr Profil hat uns verraten, dass Sie bereits mit einem unserer Farbexperten zusammengearbeitet haben, um Ihr Problem zu lösen. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da. |
Do NOT buy!!My hair turned green! I am very experienced at doing at home hair dyes and in 15 years Ive never had this happen! GREEN people!! So humiliating. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRebecca - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
MY SUBSCRIPTION WILL NOT CANCELI HAVE CANCELLED THIS SUBSCRIPTION TWICE AND STILL BEING BILLED FOR COLOR I AM THROWING IN THE TRASH! FRUSTRATED!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmy - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Needs more brightnessLooking for more brightness and tones. More red as well 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosStacy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color wasn’t rightI wanted a more purple color. Unfortunately no purple came out in this at all. It just looks like dark brown 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMelanie - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |