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Color Set
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66,713 Verificado Comentarios de clientes |
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Good but too red, not gold enoughThe color is good but slightly too orange-forward and not "soft enough". I think increasing gold tones and decreasing red/copper tones would help better balance the color out. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEugenia - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Still working on getting it rightIt takes time to get your color right, still not quite there. Not sure why my roots vs ends colors are so different! It makes my roots / ends different colors obviously…. Also, I think it’s damaging my hair, but not terribly. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLauren - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
been using esalon for 10 years (9-2012) Would be a 5 but for the directionsI love eSalon the color set makes my hair look and feel better then anything else ever put on my head. I do agree the processing time is longer then listed on the instructions. I still follow my original instructions, which were 20-30 minutes for roots. Because unfortunately I'm graying, and not prettily, I have added another 5 to my routine. I then have also gone back to the original instructions and used the remaining color (adding a bit of water if needed) and smoothed it over all my hair except very ends in small sections. I leave this another 5-10 minutes. When I do this people still tell me how fabulous my hair color is. I'm not sure why they changed the instructions, but it is harming the ability of their excellent product to reveal it's excellency. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRebecca - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Love the shade, but…I really like the shade of the colour made for me, but i still got a “ hot roots” effect, after following directions to the T….. not sure why that is. I’ll give it a one more try, so we’ll see- i would really want it to work, because it’s so convenient and easy to use and the shades are lovely. Updated: after a few tries still had "hot roots" persisting, now I am evaluating if I really am going to try it anymore. Second, even though the overall shade was great ("Holywood red") it washed off very quickly, It might be the end of the road for me. I also see other users commenting on the color washing very quickly after the formula change, so it's not just the shade I had. I wish I had more luck with this, really wanted it to work. 139 de 141 personas encontraron este comentario útil. ¿Y tú? |
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NiceIt’s bit darker than I thought but it’s okay 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Good color but Now doesn't last that longThis covers my grays but I have to color my hair about every 2 weeks so I'm a bit disappointed with this especially if in fact you have made changes so I think I'll try out the Madison Reed line 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Really good stuffAbsolutely love the way my colour turned out. The only thing that makes me a little upset it the postage cost, which seems unseasonably high. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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SchönSchön aber grau Haaren sehe ich immer noch leider 😅Haar Farbe echt super 😍 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Lasting color?I have noticed my color isn't lasting as long. I thought it was me until I read the reviews. I agree that I can buy in the drugstore cheaper and lasts the same amount of time. So I guess you don't always get what you pay for. Pam E 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPam - We’re sorry to hear that your hair color is fading faster than you expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your next order will be updated to ensure we meet your needs! Thanks again for your feedback! |
CANCEL MY ACCOUNTI left eSalon once, tried it again. PLEASE CANCEL MY ACCOUNT with a confirmation. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDiane - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |