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Very Frustrated = Update to this review is Excellent Customer Service!I was very pleased with the speed in which the colorist responded to my issue. It was a case of the paperwork showing the old color, but the formulation was actually the updated, light brown color. Although the paperwork showing dark blonde was confusing, I truly appreciate the company's acknowledgement of my issue and the quick response. Thank you eSalon! My initial shipment was a bit light (dark blonde) so I requested an adjustment on the second. The second shipment (light brown) which contained the adjustment was much better. When I went to color my hair with the 3rd shipment, I found it reverted back to the original too light formulation (dark blonde again). It is not the quality of the hair color that is the problem. It is the fact that this is supposed to be convenient. Receiving the wrong color makes it frustrating when you already asked for and received the adjusted color on the previous shipment. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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great product covers the grayworks great finally no fade ad covers grey! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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AMAZING!Red is often difficult to achieve, but this was the BEST! My hair stylist saw my picture online and was in love with my color! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ColorLasts a long time 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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LOVE my Haircolor!I have to say that even with the stain guard, this product does stain my skin a bit more than drugstore products I'm used to, but it also lasts longer, covers my grays better, and has so much dimension! I have very dark hair with a fair bit of gray in the front so it's tough for me to get a color result that's not matte dark brown but also doesn't turn brassy on the gray parts after a couple washes. This color does it. I get a full six weeks (maybe even seven!) before my roots are long enough to have to recolor, and at around the same time, the lighter hairs start to turn old-lady orange, but I get a full six weeks of great-looking brown color with gold highlights before that time comes so it's well worth it to me. This is definitely a great compromise between a cheap-looking drugstore dye jog and a too-expensive salon trip. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best Products all TOGETHER!!I'm not sure how to say it. Just see how long I've been using your products. AWESOME!! Wish you had samples of things I don't purchase. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great color!Hi, This is the color I’ll keep! 😊 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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The best hair color I've ever usedI've used other brands before but eSalon beats them all. Grey coverage is much better. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best hair cover I've ever usedI've had my hair professionallly colored and colored it myself. In 35 years of coloring my hair I've never had such great coverage. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love it!!!I received this today and used it straight away. It's literally the first time my hair has been the same colour on the roots and ends in about 2 years. Thank you so much xxx 0 de 0 personas encontraron este comentario útil. ¿Y tú? |