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Color Set
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66,637 Verificado Comentarios de clientes |
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Custom HaircolorMy custom color looks completely natural and covers my gray nicely! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Dark shade of brown...The dye colored my hair better than regular over the counter products. My hair ended up being pretty dark though for a light brown. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNancy - We are sorry to hear that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied by your results and hope to provide you with a color that can better suit your needs. |
Love Love LoveThis product was perfect. Love that it was designed just for me and the color was great. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ALMOST perfect!Easy to use, directions are clear and precise. My colour intensity only lasted a week and it began to fade dramatically, at the time I was using the shampoo AND conditioner made by eSalon! However, having never dyed my hair before it is a trial and error process! I'm excited to try my reformulated colour! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color Faded Very quicklyEasy to use, gentle on my hair. After only 2 washes with a sulfate free shampoo on lukewarm water all color has left. My hair takes color very well and I followed all instructions. I darkened my hair just slightly and I'm back to original color. Not sure if I'll re order again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmy - We’re sorry to hear that your hair color faded after 2 washes. Per our Satisfaction Guarantee, we'd love to send you a complimentary reformulated color that will provide longer lasting results. So we have credited your account for one complimentary hair color order. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
Love my Hair Color😊Awesome match.. Great coverage!!! Definitely recommended!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa - Thank you for your feedback. We hope to continue helping you find hair perfection! |
Change of colorI requested less red and more golden brown. Although the changes were made as I requested, I wanted more red left in the color. I guess I should have requested "slightly less red". It was as if the red was no longer there although I know that it was still listed on the color formulation. On a good note, I always get lots of compliments on my color, and when I tell people that it is hair color, they are very surprised because it looks so natural! Yay! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGinna- We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
ExcellentVery convenient. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love love love this product.Dear Callie, thank you sooooo much for the color you put together for me.....I was really skeptical at the very sound of the color you chose, but it's a perfect match....I love the color.....so thank you so much. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSherrill - We're so pleased you were happy with your custom color! We can't wait to blend more for you int he future! |
wrong color but great customer servicei wanted a violet tone and got copper but the staff was very eager to help me with updating this and changing my formula. Everyone was so helpful!! I could not have gotten better people to assist me!! GREAT CUSTOMER SERVICE!!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmanda - Thank you for your feedback. We apologize for the disappointing experience you had with your hair color. We're always looking to improve our service and products, and truly value everything our clients say. We will take your comments into consideration. |