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Long lasting NO LONGERI haven't posted a review since 2016 and after reading more current reviews I am inspired to update my experience after years of product changes. My colour is barely lasting 3 weeks. I have started buying pigment at Sally's to use between colouring which has become far more frequent. Like many others experiencing this issue, I too thought that it was just me or that it must be because my gray is more prevalent (which is the objective of colouring, right). I have loved eSalon for so many years but, at this point, I'm better off spending more money supporting my stylist and having truly long lasting colour. I hope the colourist's figure out how to improve the formulation and/or bring back the old that was longer lasting in the beginning. So I can continue to support y'all. 😊 The fourth star is for the great customer service and the exceptional correspondence from the colourist's who do a phenomenal job of personalizing hair colour through photos and customer description. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Bon produitArticle et couleur correspondant tout à fait à ma demande 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I agree about the changes not doing well for gray coverageUntil I saw the other recent reviews, I thought my gray was starting to be persistent on their own. I absolutely agree that now, after their color formula changes and after only 2 weeks, my grays come in strong. I usually color every 3 weeks. The grays that come in after 3 weeks with the previous formula were not as obvious as the grays that are now showing after just 2 weeks. Very disappointed and expect to see a change back soon. 115 de 116 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCynthia - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Great serviceI love the color that I picked except it was a tad darker then I wanted the colorist immediately changed it to a lighter color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Terri! Thanks so much for your feedback! We are so very happy to hear that our color specialist was able to help you achieve your desired shade! We appreciate you sharing, and Happy Coloring! |
Sehr tolles ProduktLeider ist die Farbe zu dunkel. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Graue Haare gehen gar nichtErstes Mittel das die grauen Haare tatsächlich unterkriegt. Mal sehen obs so bleibt 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Très bienTrès jolie couleur Dommage que la livraison soit vraiment trop longue 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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LOVED ITThe only problem I had, was the aroma was pretty strong! Even though there's no harsh chemicals, it still was overpowering! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarysol - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
THE BESTNever going back to the salon for a coloring again! I am so thankful that I found E Salon, I was coloring my hair with Big Box Store hair color kits, doing okay, however still not 'just right'. I was just getting by you know? I had chosen to color myself after a total disaster at the salon which left my hair jet black - which is not even close to my natural light brown, with golden highlights hair color! I was horrified, not to mention the damage that was done to my hair, plus trying to get my hair back to brown, is even more damaging to hair. It's been a rough salon road, so, I just began to color at home. I did okay, however, i knew it wasn't what I wanted. So I was thrilled when I saw an Ad for E Salon and what they had to offer, I decided to give them a try and have been a dedicated customer since. Never a disappointment! OMG!!! The first time I colored my hair, I cried, is was unbelievable how I was my REAL color again!!! And so easy to use, way easier than the off the shelf kits I had been using. E Salon has top of the line customer service too, great service, great insight for your coloring needs and an awesome website with fun and helpful information. Thanks E Salon - You are The Best! 5 de 6 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichelle - Thank you for your feedback! We are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home and we look forward to blending your next color soon |
Nice colour but root and ends very differentThe colour is just like I asked for ends, but the head/roots is a much different colour. Maybe I didn't do it correctly. However I still really like it 0 de 0 personas encontraron este comentario útil. ¿Y tú? |