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5,569 Comentarios de clientes |
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I don't care for th scentCalificado: Color Care Conditioner It conditions okay, but it has an odd scent to it and therefore I don't care to use it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJoyce - While we're glad that you're enjoying our Love Unconditionally overall, we're sorry that you were unhappy with the scent. We're constantly looking to improve our service and products based on what clients, like you, share with us. |
Smell and consistency offCalificado: Classic Shampoo + Conditioner Duo I love the way my hair feels and shines after dying my hair using the included classic shampoo and conditioner packets. I felt like my normal shampoo/conditioner were making my color fade too fast. So i decided to just order the classic set to use all of the time. And it was on sale, BONUS! I even put it on a monthly plan. But I just washed my hair with these... the shampoo was SUPER thin (I even shook it up to make sure it hadn't just settled and separated), smelled gross and made my hair feel like straw.... all with very little lather. I rinsed it and poured a little bit of conditioner into my hand and noticed that this also smelled terrible! I have thick curly hair and can actually use those little packets from the color kit twice since the conditioner works so well after the shampoo. I needed to use a handful of this smelly conditioner just to finger through my hair! This is 100% NOT what is included with the coloring kit. I'm not sure if this set just sat in a hot warehouse too long or it's just a bad batch, but I will definitely be canceling my subscription for these products as well as asking for a refund. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDawn - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Shampoo and conditionerCalificado: Classic Shampoo + Conditioner Duo I do not care for the shampoo and conditioner it makes my hair feel greasy I do not want anymore of it 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLinda - We're truly sorry that our Classic Shampoo + Conditioner Duo was not what you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Really disappointed in these!Calificado: Classic Shampoo + Conditioner Duo The shampoo was awful! I know some shampoos do lather up and I am okay with that. This shampoo seemed to cause tangles in my hair and was difficult to distribute. The conditioner was lackluster as well. Barely felt like it conditioned and certainly did not counter the tangles the shampoo caused. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRanda - We're truly sorry that our Classic Shampoo + Conditioner Duo was not how you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
disappointedCalificado: Classic Shampoo + Conditioner Duo I bought the classic shampoo and conditioner because I love the sample packs that come with the dye each month. However, the bottles do not make my hair nearly as soft or have the same pleasant smell that the samples have. Had I known it was not going to be the same I would have ordered a moisture/hydration shampoo and conditioner which is what I tend to need because my hair is curly and a little more course/dry. I am on a fixed income so unfortunately I could not just buy something else, I am just glad that the shampoo and conditioner are almost gone so I can order something a little more suitable for my hair type. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosShelly - We're truly sorry that our Classic Shampoo + Conditioner Duo was not what you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
DisappointedCalificado: Classic Shampoo + Conditioner Duo I am disappointed with this shampoo and conditioner. I thought it would be the same as the one that comes with the color kits. It is not at all. I was also disappointed to find that shampoo and conditioner were not included in my color kit the last time I received it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Carol, We're truly sorry that our Classic Shampoo + Conditioner Duo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
It’s okCalificado: Classic Shampoo It makes my hair soft and it smells good however it doesn’t lather well and I have to use more to get my hair clean. I’m going back to using Pantene’s sulfate free color care shampoo which does lather well and is more cost effective. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDonella - We're truly sorry that our Classic Shampoo did not lather as you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Nice butCalificado: Classic Shampoo + Conditioner Duo They both work nice, but not great. Containers are not full. Got maybe 5-6 washes out of them...and my hair is shoulder length. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCynthia - We’re truly sorry that our Classic Shampoo + Conditioner Duo did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Classic hair shampoo&conditionerCalificado: Classic Shampoo + Conditioner Duo Works fine but I don’t feel it’s great. Basic product 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDeb - We’re truly sorry that the item did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Nothing specialCalificado: Classic Shampoo + Conditioner Duo Works fine but doesn't work better than any other basic shampoo. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLezlie - Thank you for sharing your feedback. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not what I expectedCalificado: Classic Shampoo + Conditioner Duo Everything about esalon as been amazing except the shampoo and condition. Compared to other products the packaging is hard plastic, doesn’t come out of the bottle well. The standard shampoo and conditioner isn’t that great but it’s ok. My biggest and only real complaint is the containers. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Mikalan, We’re truly sorry that our packaging did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
MissingCalificado: Classic Shampoo + Conditioner Duo I didn’t receive this is it a sample bottle or what. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Pam, We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Nothing like samplesCalificado: Classic Shampoo + Conditioner Duo Not sure why but didn’t smell like or perform at all to the samples. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGeri - We’re truly sorry that our Classic Shampoo + Conditioner Duo did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
ExpensiveCalificado: Classic Shampoo + Conditioner Duo I have to use more conditioner. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJanet - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Greasy hair!Calificado: Classic Shampoo + Conditioner Duo Awful customer service! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Makenzy/Sherry, We're truly sorry that our Classic Shampoo/Conditioner did not provide the results that you expected. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! Thank you so much for helping us improve here at eSalon. |
Just okCalificado: Classic Shampoo Leaves dander. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCMM01 - We're truly sorry that our Classic Shampoo did not provide the results that you expected. We value every client, and look forward to providing you with a product that will better suit your needs. |
Mixed feelingsCalificado: Classic Shampoo + Conditioner Duo Iam still not certain if this is the right shampoo and conditioner for me. I like volume and bounce. This does not give me either. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAna - We're truly sorry that our Classic Shampoo + Conditioner Duo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not what is in my color kitCalificado: Classic Shampoo + Conditioner Duo I sent a previous email I have not heard back from. In my kit of color is a shampoo/conditioner to use after you’re done coloring, it’s labeled classic shampoo and classic cond. I love it, and ordered 2 bottles of each. When my order arrived I tried it & it is not the same shampoo, I was so incredibly disappointed. The shampoo in my kit is clear and this one is white and the scent is different. What can you do to get me what I really wanted? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSandy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern via email. Please let us know if there is anything else we can do to help! |
NopeCalificado: Classic Shampoo + Conditioner Duo Does not moisturize. My hair feels like straw when I use. Going back to my dove shampoo and conditioner 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMolly - We're truly sorry that our Classic Shampoo and Conditioner did not work out for you. We have reached out to you via email to see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
DryCalificado: Classic Shampoo + Conditioner Duo Leave my hair feeling really dry. And hard to comb. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosApril - We're truly sorry that our Classic Shampoo and Conditioner left your hair feeling dry. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Expecting more?Calificado: Classic Shampoo + Conditioner Duo I wanted to like these products. Not really happy with this shampoo and conditioner; my hair didn’t feel clean enough with the shampoo. I was expecting a bit more lather and the conditioner was just ok. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosElizabeth - We're truly sorry that our Classic Shampoo + Conditioner Duo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not my cup of teaCalificado: Classic Shampoo + Conditioner Duo I wanted to like the duo because it smells amazing but after following all directions- my hair feels waxy and it’s made my dandruff issues worse so I am finishing the bottles but will not be reordering. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJessica - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not perform as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Something changed in with the fragrance in thisCalificado: Classic Shampoo + Conditioner Duo The conditioner has no smell maybe it’s old and my shampoo smells like the scratch and sniff stickers from 20 years ago strawberry patch kids. Unfortunately I forgot to remove off the automatic so I have too many and will use to not waste. I like a nice smelling shampoo and conditioner and this unfortunately is not. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJulie - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Would not purchase againCalificado: Classic Shampoo + Conditioner Duo As this was the only choice available to me for shampoo/conditioner so that's what I got. I noticed that it's the same that is for after color treatment. It has next to no scent and the shampoo made my hard feel hard and dry. As expected with first wash alot of color came out. Conditioner wasn't anything to write home about as it was a major fail as well. Next to no scent as I like heavy scents for my hair. My hair ended up dry frizzy and looking like wire. Even if I used a bit as a leave in it did not help. So just to be fair I tried another day with no better results. I feel this just removed my color although it says color safe. My hair feels like I've been using a bar soap on it. Over all my hair did not smell clean looked dull and unmanageable. Embarrassing. I won't be using it anymore. Straight to the garbage. What a waste of money. I recommend staying far away from this one. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTeresa - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Good not greatCalificado: Classic Shampoo + Conditioner Duo I purchased this based on a recommendation from a YouTube channel I like. It was expensive and nothing special. I don’t notice anything different with my hair. The shampoo smells nice. The conditioner smells bad. Would not buy again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKimberly - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
DisappointedCalificado: Classic Shampoo + Conditioner Duo I have been using the shampoo and conditioner and I am disappointed in the product. My hair doesn’t feel clean, looks dull and it doesn’t do my curly hair any justice. Do you have shampoo and conditioner for color treated curly hair? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDenise - We’re truly sorry that our Color Care Shampoo + Conditioner Duo did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not great productCalificado: Classic Shampoo + Conditioner Duo This shampoo made my scalp itchy and dry. I usually use the Nexxus color shampoo/conditioner combination but thought I’d give this a try. Unfortunately, I’ll be returning to that brand. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChristina - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not for meCalificado: Classic Shampoo + Conditioner Duo Made my hair frizzy like the purple shampoo and conditioner did 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBrenda - We’re truly sorry that our Color Care Shampoo + Conditioner Duo did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
WORST SHAMPOO OF ALL TIMESCalificado: Classic Shampoo This shampoo is so watery compared to the shampoo by the same name that they send with the color. It's absolutely junk. I actually still have some from the first order. AND when you cancel the order, they miraculously have it turned back on and expect you to pay for it! So, eSalon, that is what is called a bad business decision. When you sell junk, you sometimes have to eat it. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPatricia - We're truly sorry that our Classic Color Care Shampoo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not great.Calificado: Classic Shampoo + Conditioner Duo The shampoo doesn’t have a pleasant smell. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJill - We’re truly sorry that our Color Care Shampoo + Conditioner Duo did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Shampoo Conditioner DuoCalificado: Classic Shampoo + Conditioner Duo Okay, but nothing special for the price. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCindy - We’re truly sorry that our Color Care Shampoo + Conditioner Duo did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not muchCalificado: Classic Shampoo + Conditioner Duo This shampoo is just not much, my hair never feels clean after I use it and it almost feels greasy. Just can’t get on board 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJeanne - We're truly sorry that our Color Care Shampoo + Conditioner Duo wasn't what you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Wanted to love itCalificado: Classic Shampoo + Conditioner Duo So idk if it’s claiming to be the kind you get with the samples in your color box but it smells so good and it even looks like it but it is Definitely Not It. It doesn’t lather at all as a shampoo idc how much you use or don’t use. So I wanted to love it but it is the most disappointing compared to the travel packs that come in your hair color box. So I ordered the travel packs which are great but if you wanted enough to supply a shampoo bottle it would cost about 50 bucks. The conditioner is good but otherwise it’s a waste and I cannot understand how you make one product so well and then totally ditch the “shampoo” brand of the same item?? 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJillian - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We appreciate your feedback and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Dry hair and lack of moistureCalificado: Classic Shampoo + Conditioner Duo I love the eSalon products but this was disappointing. My hair feels dull and dry even with the weekly treatment. I love the brand so I would try a different set. But this did not deliver for me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMeli - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We truly appreciate your feedback and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Schäumt wenigCalificado: Classic Shampoo + Conditioner Duo Genau wie die anderen eSalon Shampoos schäumt das Classic Color Care Shampoo wenig, weshalb ich für meine relativ langen Haare immer eine stattliche Menge brauche und das finde ich bei dem Preis nicht toll. Riechen tut es okay. Sonst tun Shampoo und Conditioner was sie sollen, meine Haare glänzen schön und sind gut kämmbar. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLena - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass unser Color Care Shampoo + Conditioner Duo nicht Ihren Vorstellungen entsprochen hat. Wir versuchen unseren Service sowie unsere Produkte stets zu verbessern und schätzen wirklich jede Rückmeldung. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. Wir schätzen Ihr Feedback wirklich sehr. |
Too HeavyCalificado: Classic Shampoo + Conditioner Duo Both of these are heavy enough to drag my hair down and I have to wash it twice as much due to thickness of the shampoo and the heaviness of the conditioner. I have stopped using both of these. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBettyAnn- We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the results that you expected. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Just okCalificado: Classic Shampoo + Conditioner Duo I don’t feel like this is the same as the little packets that come with the color kits. My hair feels weighed down after using and isn’t very soft. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChristina - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Dried my hair outCalificado: Classic Shampoo + Conditioner Duo I used the shampoo conditioner every other day and it dried my hair out so bad I woke up in a middle of night scratch my head thinking I had lice 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosStarla - We’re truly sorry that our Color Care Shampoo + Conditioner Duo did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Daily use gentleCalificado: Color Care Shampoo + Conditioner Duo This shampoo and conditioner is not for every hair type. It makes your hair too soft and limp. But gentle on your scalp and hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNicki - We’re truly sorry to hear that our Color Care Shampoo + Conditioner did not work for you. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Meh.Calificado: Classic Shampoo + Conditioner Duo I only was my hair a couple of times a week and I need to shampoo twice with this to get a lather and make my hair feel clean. I like the scent, but am annoyed every single time I use it. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKate - We’re truly sorry that our Color Care Shampoo and Conditioner did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Worst Shampoo and Conditioner EverCalificado: Classic Shampoo + Conditioner Duo I truly have never used such a terrible shampoo and conditioner. It is oddly heavy, weights my hair down and leaves a weird, film like feeling all over my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKristen - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not perform as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Dries my hair outCalificado: Classic Shampoo + Conditioner Duo I’m not a fan of this Shampoo or Conditioner. It dries my hair out and it doesn’t feel clean at all. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTamera - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not for coloured hair!Calificado: Color Care Shampoo + Conditioner Duo I got myself this duo once by mistake and realised that it doesn't suite coloured hair at all... I am sure it is goes perfectly with natural hair, but it certainly doesn't with the dyed ones... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Aurelija! Thanks for sharing your feedback. We are so sorry to hear that the Classic Duo didn't meet your expectations. Please check your emails, we have just contacted you for further assistance. |
Dieses Shampoo ist viel zu dickflüssigCalificado: Color Care Shampoo + Conditioner Duo Dieses Shampoo ist viel zu dickflüssig und die normale Menge bekommt man gar nicht im halblangen Haar verteilt 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRenate K. - herzlichen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrung mit uns zu teilen. Wir bedauern sehr, dass unser Color Care Shampoo + Conditioner Duo nicht Ihre Erwartungen erfüllt hat. Wir versuchen unseren Service sowie unsere Produkte stets zu verbessern und schätzen wirklich jede Rückmeldung. Wir hoffen, dass wir Ihnen auch weiterhin dabei können, Ihre Farbträume zu verwirklichen! |
Save your moneyCalificado: Classic Shampoo + Conditioner Duo Duo is not great. I get better wash using other products. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVera - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
The best!Calificado: Classic Shampoo + Conditioner Duo I love this shampoo and conditioner. It’s my absolute, all-time favorite. But I won’t be buying it again until the company corrects the packaging. These bottles are ridiculously difficult to squeeze. I was told by a Cust. Serv. rep that I should go buy other bottles and empty the product into the purchased bottles. Really? After paying $30 for shampoo/conditioner, in order to use it I need to go pay for bottles that are usable? Nope. Hopefully, they will let me know once they get better packaging. I have very bad arthritis in my hands. I’m sure I’m not the only dissatisfied customer. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJudy - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not right for my hair typeCalificado: Classic Shampoo + Conditioner Duo Makes my hair feel very dry.My hair doesn’t feel clean, or I have to use a lot of product to get my fingers to run through my hair when massaging it in. I have medium to long, thick hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosShanna - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
OK-color washed out (after 5 uses)Calificado: Classic Shampoo + Conditioner Duo These are ok. The shampoo seems gentle. The conditioner is a good detangler for 3B type curls but not great. My color washed out after 5 washes & conditions. Maybe there is a brand that does not wash out color?? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosD B - We’re truly sorry that our Color Care Shampoo + Conditioner Duo did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
This is okay so farCalificado: Classic Shampoo + Conditioner Duo Don't really like shampoos and conditioners just for color treated hair because they're just not as good to me as the other products but occasionally I will use them it's okay I like the smell of it but the way it leaves my hair feeling not as great as the repair shampoo and conditioner like that one the best 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBridgett - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
OpinionCalificado: Classic Shampoo + Conditioner Duo My hair is thin, I find these products slightly heavy on my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Joan! We're truly sorry that our Color Care Shampoo + Conditioner Duo was a little too heavy on your hair. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Hair feels greasy and clumpyCalificado: Classic Shampoo + Conditioner Duo I’m not very happy with this set, I have spent a lot less on shampoo and conditioner and had much better results. It doesn’t feel like it cleans my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHey Destiny, we're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Color Care Shampoo & ConditionerCalificado: Classic Shampoo + Conditioner Duo Not enough moisture. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGlorian - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Shampoo leaves hair dull and strawlikeCalificado: Classic Shampoo + Conditioner Duo I didn’t like the shampoo at all. Used it 4x and went back to my old brand. It was as if the shampoo stripped my hair of any natural oil. Conditioner was fine but I won’t buy either product again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLynn - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not perform as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Too hard to get out of bottleCalificado: Classic Shampoo Good product but it's wasteful for me since I can't get it out of the bottle. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Joyce, we're truly sorry that you're having a hard time opening our Classic Color Care Shampoo. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Small bottle sizeCalificado: Color Care Shampoo + Conditioner Duo I would just like to draw attention to the small bottle size. I was surprised given the price at how little shampoo is included. So far by being conservative I have managed to make it last but I am not sure I will reorder. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosErin - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
NOT DESIREDCalificado: Classic Shampoo + Conditioner Duo I did not like the shampoo and conditioner it felt like a very cheap brand.. and it did nothing for my hair! I used BioLage more expensive, but smelled better , & did leave hair soft , manageable 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarysol - We’re truly sorry that our Color Care Shampoo + Conditioner Duo did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Broken bottlesCalificado: Classic Shampoo + Conditioner Duo I received my first order and both bottles broken. I received replacement bottles and shampoo bottle broken. Is sad they can not package them to not break 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTammy B. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear your order has arrived damaged once again. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. However, upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Classic Shampoo and ConditionerCalificado: Classic Shampoo + Conditioner Duo It’s very similar to Dove for colored hair. The difference is after hair is dry, it has a bad smell. I won’t be using it and I wouldn’t buy again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBarbara - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Started fine and after few washes go wrongCalificado: Classic Shampoo I started to uses this shampoo it work fine but after a few washes my scalp is itch and makes my hair dry like straw it didn't foam look my hair is still dirty my color is faded away Quick so sad I wish esalon can give an exchange to shampoo moisture Because this one is dissaponted me I really want to try the shampoo moisture I order the conditioner moisture 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLizabeth - We're truly sorry that our Classic Color Care Shampoo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Makes my hair greasyCalificado: Classic Color Care Shampoo I was really looking forward to trying this, I've tried it twice just to make sure but it feels like it leaves my hair with a film on it. Looks greasy really quickly and limp. Very disappointed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEmma F. - We appreciate your feedback here at eSalon! We're truly sorry that our Classic Color Care Shampoo did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
Just okCalificado: Classic Shampoo This shampoo doesn’t really lather up well and leaves my hair flat. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJoy - We're truly sorry that our Classic Color Care Shampoo did not provide the volume that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not a great scent and does not lather upCalificado: Classic Shampoo + Conditioner Duo Not my favorite product 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAngelica - We value your feedback, and truly appreciate you reaching out. The reason you are seeing a lack of lather with the shampoo, is that our Color Care Shampoos are sulfate-free. Sulfate is an ingredient that gives shampoo it's suds, but it can be drying and strip your hair of color. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We're always looking to improve our service and products and hope to continue helping you find hair perfection! |
Shampoo/ConditionerCalificado: Classic Shampoo + Conditioner Duo Products are okay, but I prefer my sulfate shampoo and conditioner-for colored hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Sharon, we are very sorry that our Color Care Shampoo and Conditioner Duo was not what you expected. We've reached out to you via email to see what we can do about remedying this situation. We truly appreciate you taking the time to provide us with feedback and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
BofCalificado: Color Care Shampoo + Conditioner Duo Je n'aime pas laisse le cheveu sec . L'odeur est trop forte pas agréable . 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJessica B. -Nous vous remercions d’avoir pris le temps de partager vos commentaires. Nous sommes désolés d’apprendre que vous n’êtes pas satisfaite de votre expérience avec notre Duo Color Care Shampoing & Conditioner. Nous voulons sans cesse améliorer notre service et nos produits et nous tenons à votre satisfaction en tant que cliente. Nous espérons pouvoir vous aider ! Veuillez vérifier vos emails pour plus d'information. |
OK SHAMPOO & CONDITIONERCalificado: Classic Shampoo + Conditioner Duo ABOUT SAME AS STORE BOUGHT I WAS USING 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDebbie - We’re truly sorry that our Color Care Shampoo + Conditioner Duo did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Love the Shampoo but the Conditioner has a funky smell!Calificado: Classic Shampoo + Conditioner Duo It's weird because I thought this was the same shampoo and conditioner that you get when you receive your Hair Coloring Kit but this conditioner leaves a funky smell and I work 12 hour days and thought it might be another product I use with it! So it is the conditioner because I used the shampoo by itself with the Cream CoWash and the Schwarzkopf Professional BC Bonacure Peptide Repair Rescue Treatment and didn't smell that funky smell but when I used the Conditioner again there it was! So I'm giving it away! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMissy - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Makes my hair oilyCalificado: Color Care Shampoo + Conditioner Duo It smells very nice but my hair is greasy shortly after. Haven’t noticed whether it’s helping prevent color fade. Would not buy again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAdrienne - We're truly sorry that our Color Care Shampoo + Conditioner Duo may have been too heavy for your hair. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Go by suaveCalificado: Classic Shampoo + Conditioner Duo Didn’t work for me . I used the hair coloring kit and this made my hair stringing , I mean the kit fried my hair . Mind you I was going darker so it shouldn’t have !? Only lifting should right ? It this is a basic Recipe . Says classic on the label so my bad. I guess I just expected more deep conditioning 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAngel - We’re truly sorry that our Color Care Shampoo + Conditioner Duo did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Shampoo good, conditioner BADCalificado: Classic Shampoo + Conditioner Duo I had a heck of a time trying to untangle my hair. Did not condition it at all. My hair felt dry and stiff. Don’t waste your money on this brand. Not worth it at all!! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTracy - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the conditioning that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
So soCalificado: Classic Shampoo + Conditioner Duo On my processed hair I need more moisturizing content 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSussi - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the moisture that you expected. We value every client, and hope to continue helping you find hair perfection! |
Volume stealingCalificado: Classic Shampoo + Conditioner Duo Conditioner is too heavy for my hair. My natural bounce is gone! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKimberly - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Je n est pas reçu ma commande donc pas encore essayé !!Calificado: Color Care Shampoo + Conditioner Duo Pas reçu ma commande 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKathya F. - Nous apprécions votre patience concernant nos délais de livraison. Nous allons vous contacter par e-mail pour plus d'information sur la livraison de votre commande. Encore merci pour vos commentaires. |
Shampoo and conditioner duoCalificado: Color Care Shampoo + Conditioner Duo I tried this and it was not for me but I have ordered the other one a friend of mine tried it and her hair was amazing so I’ll give this ago 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosColette L. - Thank you for your feedback! We're so sorry that our Color Care Shampoo & Conditioner Duo did not work for you. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We hope to continue helping you find hair perfection! Please keep an eye on your inbox for more details. |
Can't get past the fragranceCalificado: Classic Shampoo + Conditioner Duo This product left my hair feeling good, but unfortunately the fragrance was too much for me and I will be disposing of the rest of it. I have just placed an order for the new Aura haircare set in a fragrance-free version, so hopefully it will suit my needs better. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosStephanie - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Not loving itCalificado: Classic Conditioner This didn't work out well for me. Might for others, I'm not knocking it as a whole product, just definitely made my hair feel dry and un-conditioned. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCatherine - We’re truly sorry that our Classic Color Care Conditioner did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not like the sachetsCalificado: Classic Color Care Shampoo I ordered this after using the sachet included in the colour kit. It doesn't produce the luxurious lather like the sachet. It also doesn't get all my hair spray out. Disappointed. 4 de 4 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSusan C. - Thank you for your feedback. We apologize for the disappointing experience you have had with our Classic Color Care Shampoo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! Please keep an eye on your inbox for more details. |
Shampoo gives no sudsCalificado: Classic Shampoo + Conditioner Duo So disappointed in the shampoo. I was expecting a luxurious suds experience and it just felt dry with virtually no suds. Conditioner is great 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCindy - We value your feedback, and truly appreciate you reaching out. The reason you are seeing a lack of lather with the shampoo, is that our Color Care Shampoos are sulfate-free. Sulfate is an ingredient that gives shampoo it's suds, but it can be drying and strip your hair of color. We're always looking to improve our service and products and hope to continue helping you find hair perfection! |
didn't worth the priceCalificado: Color Care Shampoo + Conditioner Duo small bottles and overpriced. I will try others products instead, in addition to my order :) 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPatricia - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the experience that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Sensitive skinCalificado: Classic Shampoo + Conditioner Duo I got a rash on the crown of my head and just above the hairline above my neck. Had to cancel upcoming orders. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSylvia - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not like I expectedCalificado: Classic Shampoo + Conditioner Duo the shampoo and conditioner is not like I expected Left my hair dry like straw and after blow dryer my hair is static I give 3 star because when I washed my hair the shampoo it feel like moisturizer but after that is feel hard and the conditioner is hard to comb I won't order again this product ( shampoo and conditioner 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLizabeth- We are truly so sorry to hear that our Color Care Shampoo & Conditioner Duo did not provide the results that you were expecting. We've reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Eh.Calificado: Classic Shampoo + Conditioner Duo Shampoo smells good but gave me really bad dandruff. The conditioner is nearly impossible to get out without taking the cap completely off. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHannah - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Good. Missing hydration.Calificado: Color Care Shampoo + Conditioner Duo It’s a good shampoo as for colour care but there’s no pleasant smell or it’s not hydrating enough after my shampoo my hair is dry I need to definitely moisturize it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPolixeni - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the moisture or scent that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
AinaCalificado: Classic Color Care Shampoo After this shampoo,the hair began to electrify 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAina. L - Thank you for your feedback! We're truly sorry that our Classic Color Care Shampoo did not work for you. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. Please keep an eye on your inbox for more details. |
DisappointedCalificado: Classic Shampoo + Conditioner Duo I ordered this set because I loved the samples that come with color. What I received is nothing like the samples. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWe are so sorry to hear that our Color Care Shampoo + Conditioner Duo did not perform as you expected. We have reached out to you via email to help remedy this situation, per our Satisfaction Guarantee. Please check your inbox for more details. |
ConditionerCalificado: Color Care Shampoo + Conditioner Duo I like the shampoo but the conditioner didn't work well my hair felt knotty after and not smooth. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAngela S. - We're so sorry that our Color Care Conditioner did not provide the smoothness you expected. We have reached out to you via email to see what we can do about remedying this situation, as per our Satisfaction Guarantee. We look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. We truly appreciate your feedback! |
Not what I expectedCalificado: Classic Shampoo + Conditioner Duo Makes hair feels like hay 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVenesa - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Would not purchase againCalificado: Classic Shampoo + Conditioner Duo Did not make my hair feel clean 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMelissa - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Doesn't perform wellCalificado: Classic Shampoo + Conditioner Duo Super disappointed in the results of this shampoo/conditioner and would like to return it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCheri - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the description that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Too heavy , hair weighed downCalificado: Classic Shampoo + Conditioner Duo Doesn’t feel clean , hair flat. Thought it was the one that came with color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDebbie - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Dried my hair outCalificado: Classic Shampoo + Conditioner Duo I bought this hoping to have it keep my color longer, it dried my hair out and I found myself having to wash my hair more often. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMacey - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
I don’t hate it, but I’m not a huge fanCalificado: Classic Shampoo + Conditioner Duo I wish the shampoo lathered more. I have to use a lot to get it to lather; and the conditioner, for me, makes the hair near my roots very oily. So I use the conditioner only near the middle to the ends and not on my scalp. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSuzanne - We’re truly sorry that our Color Care Shampoo + Conditioner Duo did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Did not perform wellCalificado: Classic Shampoo + Conditioner Duo Did not perform well 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDeborah - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide conditioning that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Shampoo and conditionerCalificado: Color Care Shampoo + Conditioner Duo It's a nice shampoo and conditioner but made my hair feel like barbie dolls hair very rough and harsh. Sorry 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGillian M. - Thank you for reaching out to us here at eSalon! We’re so sorry to hear that you were not satisfied with the Color Care Shampoo + Conditioner Duo. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
ShampooCalificado: Classic Shampoo + Conditioner Duo No nice smell to it 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCarol- We're truly sorry that our Color Care Shampoo + Conditioner did not provide the scent that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
ConditionerCalificado: Classic Shampoo + Conditioner Duo The conditioner left my hair dry. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAngel - We're truly sorry that our Color Care Conditioner did not provide the moisture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
sincere apologies - I found it // use it because I never received itCalificado: Classic Shampoo + Conditioner Duo Really should be zero due to lack of customer service. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer - Thank you for your feedback. We’re glad to hear you've found your package. We take our clients' feedback to heart and continue to improve our products each and every day along with our customer service. We hope to continue helping you find hair perfection! |
Shampoo & conditionerCalificado: Color Care Shampoo + Conditioner Duo Dissappointed as my hair felt like straw after washing an conditioning wi these 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLesley M. - Thank you for your feedback. We're truly sorry that our Color Care Shampoo + Conditioner Duo did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
!!!!!Calificado: Classic Shampoo + Conditioner Duo Doesn't leave my hair feeling like it's clean........................................................................................................................................................................................................... .......................................................... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosShannon - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the cleansing feel that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not the best.Calificado: Color Care Shampoo + Conditioner Duo I’m not a massive fan of this set, I don’t find it makes my hair feel smooth after use so have gone back to another brand shampoo and conditioner which really makes my tresses feel nourished. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRebecca F. - Thank you for your feedback. We're truly sorry that our Color Care Shampoo + Conditioner Duo did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
Not very moisturizingCalificado: Classic Shampoo + Conditioner Duo Smells ok, tried to like it for several months because i like that it comes right to the door but it is terrible for tangles even after adding a leave in conditioner and its leaving hair too dried out: going back to biolage. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSheila- We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the moisture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |