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PUBLICADO POR:
Jasmine S.
Respuesta de nuestros expertos
Christina - We're truly sorry that our Tint Rinse was not what you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Patricia P.
agosto 29, 2022
Can't really see any difference
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Patricia P.
agosto 29, 2022
Sorry to say it doesn't do anything for me, I do like my custom color, however when I use this tint, it doesn't get rid of the red.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Patricia - We’re truly sorry that our Tint Rinse did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Amy R.
agosto 26, 2022
Did nothing
Color seleccionado: Cobrizo
PUBLICADO POR:
Amy R.
agosto 26, 2022
Used this on my 3rd wash as my hair had faded already after dying. It did absolutely nothing. Waste of money.
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PUBLICADO POR:
Cecilia A.
Respuesta de nuestros expertos
Hi Amy! We are sorry to hear that the Tint Rinse didn't meet your expectations. Please check your emails, we've just got back to you to help you further.
PUBLICADO POR:
Anthi B.
agosto 18, 2022
Disappointed
Color seleccionado: Dorado
PUBLICADO POR:
Anthi B.
agosto 18, 2022
I received this item and I have to say very dissatisfied- did nothing for my hair and left it feeling like straw and dull.
I have tried Josh wood products which work very well and I wanted to give you a try .
No tint was left and hair felt worse . Completely unlike online reviews .
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PUBLICADO POR:
Cecilia A.
Respuesta de nuestros expertos
Hi Anthi! Thanks for sharing your feedback with us. We are sorry to hear that your Tint Rinse didn't meet your expectations. Please check your emails, we've contacted you to help you further.
PUBLICADO POR:
Julie S.
agosto 18, 2022
Its good but
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Julie S.
agosto 18, 2022
I found the purple difficult to rince outvand only tried it twice. Probably my fault innnot being used to this process.
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PUBLICADO POR:
Sarah D.
Respuesta de nuestros expertos
Julie - We are so sorry to hear about this! We thank you for sharing your experience with us, our team has contacted you via email; we hope to help you further, and we want to make you and your hair happy!
PUBLICADO POR:
Sarah B.
agosto 16, 2022
Wrong color for me!
Color seleccionado: Cobrizo
PUBLICADO POR:
Sarah B.
agosto 16, 2022
Too much red.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Sarah - We’re truly sorry that our Tint Rinse did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Carolyn J.
agosto 9, 2022
Tint Rinse
Color seleccionado: Cobrizo
PUBLICADO POR:
Carolyn J.
agosto 9, 2022
The rinse did not color my hair at all. Did not stay on my hair after following directions exactly, did nothing! Fanciful tint works better than this, anything works better than no color at all!
I would like a refund and if you send a return postage I’ll be glad to return remaining color tint to you.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Carolyn - We're truly sorry that our Tint Rinse (Copper) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
emilie R.
agosto 8, 2022
joli reflet
Color seleccionado: Dorado
PUBLICADO POR:
emilie R.
agosto 8, 2022
joli reflet mais ne dure pas
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
emilie R. - Nous vous remercions d’avoir pris le temps de nous faire part de vos commentaires. Nous sommes désolés d’apprendre que les résultats de votre Tint Rinse Doré ne durent pas comme vous l'espériez. Nous voulons sans cesse améliorer notre service et nos produits et nous tenons à votre satisfaction en tant que cliente. Nous espérons pouvoir vous aider !
PUBLICADO POR:
Ann S.
agosto 6, 2022
Very Bad Results
Color seleccionado: Castaño claro
PUBLICADO POR:
Ann S.
agosto 6, 2022
Tint Rinse in Light Brunette did not work for me at all. I followed the directions exactly. My hair looks dull and feels like it's full of product. My hair usually feels quite soft, but it doesn't now. I can't wait to wash my hair this evening. It looks awful! I really wish I wouldn't have wasted my money:(
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PUBLICADO POR:
Maggie P.
Respuesta de nuestros expertos
Ann - We're truly sorry that our Tint Rinse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
MARTINE S.
agosto 4, 2022
I DON'T KNOW
Color seleccionado: Rojo
PUBLICADO POR:
MARTINE S.
agosto 4, 2022
May be I don't understand how but NOTHING like results
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PUBLICADO POR:
Cecilia A.
Respuesta de nuestros expertos
Hi Martine! We are so sorry for the inconvenience with your Tint Rinse. Please note, we are here for you. We've just emailed you to help you further, please check your emails.
PUBLICADO POR:
Laura C.
julio 25, 2022
Not keen
Color seleccionado: Castaño oscuro
PUBLICADO POR:
Laura C.
julio 25, 2022
I didn’t want to post a review too soon as I wanted to give the product a chance but after my second bottle I’m still unsure what this is supposed to do to my hair apart from leave it dry ? I’ve left it on for the guided time, I’ve left it on for far longer ( to see if that was the issue) and it hasn’t once done what it says but make my hair unmanageable, dry and cause me to have a flare up of scalp psoriasis. I have my colour set to dark ash brown and after about 3 weeks it fades to a very auburn colour which I’m not keen on, the reviews say this will take the red brass tones out and I’ve yet to see it. It doesn’t change my hair colour at all so I wouldn’t suggest using this if you want real results. Just dye your hair more frequently.
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PUBLICADO POR:
Cecilia A.
Respuesta de nuestros expertos
Hi Laura! Thank you for contacting us. We are so sorry to hear that your Tint Rinse didn't meet your expectations. Please check your emails, we've just contacted you to help you further.
PUBLICADO POR:
Stacy E.
julio 25, 2022
Made my heart look pink
Color seleccionado: Cobrizo
PUBLICADO POR:
Stacy E.
julio 25, 2022
After every step was taken my heart looked like it was a tint of pink for about a week
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Stacy - We’re truly sorry that our Tint Rinse did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Daniela T.
julio 24, 2022
Pflege
Color seleccionado: Dorado caoba
PUBLICADO POR:
Daniela T.
julio 24, 2022
Ohne nennenswerte Effekte
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Daniela T. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass unser Tint Rinse (Golden Mahogany) nicht Ihren Vorstellungen entsprochen hat. Wir versuchen unseren Service sowie unsere Produkte stets zu verbessern und schätzen wirklich jede Rückmeldung. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. Wir schätzen Ihr Feedback wirklich sehr.
PUBLICADO POR:
Daniela T.
julio 24, 2022
Pflege/Farbe
Color seleccionado: Caoba cobrizo
PUBLICADO POR:
Daniela T.
julio 24, 2022
Ohne nennenswerte Effekte
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Daniela T. - herzlichen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrung mit uns zu teilen. Es tut uns leid zu hören, dass unser Tint Rinse (Mahogany Copper) nicht Ihren Vorstellungen entsprochen hat. Wir versuchen unseren Service sowie unsere Produkte stets zu verbessern und schätzen wirklich jede Rückmeldung. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. Wir schätzen Ihr Feedback wirklich sehr.
PUBLICADO POR:
Daniela T.
julio 24, 2022
Gold
Color seleccionado: Dorado
PUBLICADO POR:
Daniela T.
julio 24, 2022
Zu wenig Glanz
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Daniela T. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass unser Tint Rinse (Golden) nicht Ihren Vorstellungen entsprochen hat. Wir versuchen unseren Service sowie unsere Produkte stets zu verbessern und schätzen wirklich jede Rückmeldung. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. Wir schätzen Ihr Feedback wirklich sehr.
PUBLICADO POR:
Isabel B.
julio 23, 2022
Didn’t work
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Isabel B.
julio 23, 2022
My hair is still golden and looks the complete opposite to the colour on the bottom
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Isabel B. - We're truly sorry that our Tint Rinse Soft Red Neutralizer did not work for you. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
PUBLICADO POR:
Isabel B.
julio 23, 2022
My hair came out the wrong colour
Color seleccionado: Castaño oscuro
PUBLICADO POR:
Isabel B.
julio 23, 2022
patchy and now i have two different tones in my hair
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Isabel B. -Thank you for your feedback. We apologize for the disappointing experience you have had with our Tint Rinse Dark Brunette. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Christina K.
julio 22, 2022
Bringt es was?
Color seleccionado: Castaño claro
PUBLICADO POR:
Christina K.
julio 22, 2022
Ich nutze das Tint rinse mal mehr, mal weniger, da der Zwischenschritt beim waschen morgens einfach Zeit klaut ;-) Die Anwendung ist simpel, leider trocknet die Spülung etwas aus.
Eine großartige Wirkung kann ich zudem leider nicht ausmachen. Ich sehe nach der Anwendung keine Auffrischung, keinen Glanz, keine Veränderung.
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Christina K.- vielen Dank für Ihre Produktbewertung. Es tut uns leid zu hören, dass unser Tint Rinse (Light Brunette) nicht Ihren Vorstellungen entsprochen hat. Wir versuchen unseren Service sowie unsere Produkte stets zu verbessern und schätzen wirklich jede Rückmeldung. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. Wir schätzen Ihr Feedback wirklich sehr.
PUBLICADO POR:
Laura C.
julio 21, 2022
Neutralizes nothing.
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Laura C.
julio 21, 2022
This didn't even budge the bronze.
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PUBLICADO POR:
Maggie P.
Respuesta de nuestros expertos
We are so sorry to hear that the Tint Rinse did not meet your expectations. We do see that you have already worked with one of our Color Experts to address this issue. Please let us know if there is anything else we can help with!
PUBLICADO POR:
Jane C.
julio 20, 2022
Not useful
Color seleccionado: Castaño oscuro
PUBLICADO POR:
Jane C.
julio 20, 2022
This product doesn’t cover gray areas and dyes my hands. I didn’t notice a difference on my hair. It does not come with gloves. I didn’t find this product useful at all, just messy. It is a runny liquid.
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PUBLICADO POR:
Marissa G.
Respuesta de nuestros expertos
Jane - We're truly sorry that our Tint Rinse (Dark Brunette) did not work out for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Kimberly H.
julio 17, 2022
Tint Rinse
Color seleccionado: Cobrizo
PUBLICADO POR:
Kimberly H.
julio 17, 2022
Didn't see much difference at all.
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PUBLICADO POR:
lawreca J.
Respuesta de nuestros expertos
Hello Kimberly - We're truly sorry that our Tint Rinse (Copper) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Michael S.
julio 12, 2022
did nothing on my hair strand i tested no results not usefull for me at all..
Color seleccionado: Beige cálido
PUBLICADO POR:
Michael S.
julio 12, 2022
i would like to return for a refund, only used a small amount to test on strands of dark hair and no results..nothing changed at all...how do i return for refund?
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Michael - We're truly sorry that our Tint Rinse (Warm Beige) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Jessica B.
julio 10, 2022
Didn't do much..
Color seleccionado: Cobrizo
PUBLICADO POR:
Jessica B.
julio 10, 2022
The concept is great. However the tint rinse didn't really add much of anything to my hair.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Jessica - We’re truly sorry that our Tint Rinse did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Christina G.
junio 30, 2022
Does nothing
Color seleccionado: Morado
PUBLICADO POR:
Christina G.
junio 30, 2022
As the heading suggests this is like washing your hair with water. Does absolutely nothing. May as well have burnt the money spent on it.
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PUBLICADO POR:
Cecilia A.
Respuesta de nuestros expertos
Hi Christina! Thank you for sharing your feedback about the Tint Rinse. We are so sorry to hear that it didn't turn out as expected. Please check your emails, we've just contacted you to help you further.
PUBLICADO POR:
Ashley
junio 30, 2022
Eh...
Color seleccionado: Morado
PUBLICADO POR:
Ashley
junio 30, 2022
Bought to see if it would help me get at least a little closer to my main goal of hair color but it didn't do quite as well as I thought...good product, just not for me.
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PUBLICADO POR:
lawreca J.
Respuesta de nuestros expertos
Hey Ashley - We're truly sorry that our Tint Rinse (Purple) did not provide the results that you expected. We value every client, and look forward to providing you with a product that will better suit your needs. Thanks for choosing eSalon!
PUBLICADO POR:
Andrea E.
junio 24, 2022
Don't see much difference?
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Andrea E.
junio 24, 2022
This is a nice product. But I honestly don't see any difference in my color when I use the tint rinse?
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Andrea - We’re truly sorry that our Tint Rinse (Blonde Neutralizer) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Sandra D.
junio 24, 2022
Not impressed
Color seleccionado: Caoba cobrizo
PUBLICADO POR:
Sandra D.
junio 24, 2022
Really didn't do anything for my hair. I wasn't impressed with the product. I won't purchase this again.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Sandra - We're truly sorry that our Tint Rinse (Mahogany Copper) did not perform as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Nancy S.
junio 22, 2022
Burned my scalp
Color seleccionado: Cobrizo
PUBLICADO POR:
Nancy S.
junio 22, 2022
Color was darker then shown in photo
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PUBLICADO POR:
Megan T.
Respuesta de nuestros expertos
Nancy - We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery.
PUBLICADO POR:
Lana W.
junio 20, 2022
Didn't do anything to the tint of my hair
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Lana W.
junio 20, 2022
I had a very light brown color on my hair and it was so red and brassy. I watched a YouTube video on this and thought finally! I found something. But then I tried it...for an entire week....even longer than I was supposed to leave it in. Disappointed
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Lana - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not perform as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Maria S.
junio 12, 2022
Disappointed
Color seleccionado: Dorado
PUBLICADO POR:
Maria S.
junio 12, 2022
I didn't see any difference. This product did nothing to my hair
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Maria - We're truly sorry that our Tint Rinse (Golden) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Dawn
junio 12, 2022
A nice Colour Boost
Color seleccionado: Rojo
PUBLICADO POR:
Dawn
junio 12, 2022
This left a nice colour tinge to my hair. My only criticism would be that it also left my scalp red.
It will be interesting to see how it does once my roots come in.
I like this option for reviving the ends though without having to fully colour.
I would buy this again.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Dawn - We’re pleased to hear that you’re enjoying the Tint Rinse (Red) for your mid-lengths and ends! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Andrea H.
junio 8, 2022
Runny
Color seleccionado: Cobrizo
PUBLICADO POR:
Andrea H.
junio 8, 2022
I'd prefer this in a thick conditioner. Because it's so runny it makes a huge mess plus is dries my hair out.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Andrea - We're truly sorry that our Tint Rinse (Copper) did not provide the texture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Jennifer E.
junio 8, 2022
Orange
Color seleccionado: Dorado
PUBLICADO POR:
Jennifer E.
junio 8, 2022
Turned my hair brassy orange
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Jennifer - We're truly sorry that our Tint Rinse (Golden) did not provide the tone that you expected. We take our clients' feedback to heart and we're always looking to improve our service and products and hope to continue helping you find hair perfection!
PUBLICADO POR:
Carole T.
junio 7, 2022
Tint rinse
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Carole T.
junio 7, 2022
I used this product and it turned my hairGREEN. I sent email to ask consultants what I need to do and even though they said someone would get back to me asap the only information I got from them was to checkout How to Dye your hair at home and how to choose the best color for your skin tone. That was 6 days ago. Thankfully my stylist who cuts my hair was able to get the green out. I have used their hair color 32 times but after this issue of not getting back to me in a timely manner, I am cancelling my subscription.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Carole - We’re truly sorry that our Tint Rinse (Red Neutralizer) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Joanne M.
junio 6, 2022
No difference
Color seleccionado: Castaño claro
PUBLICADO POR:
Joanne M.
junio 6, 2022
I bought this for my daughter based off the reviews. She has light brown hair. There was no difference in her hair after using this product. She has used it a couple times and no noticeable difference. Definitely will not buy again.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Joanne - We're truly sorry that our Tint Rinse (Light Brunette) did not provide the tone that your daughter expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Amy V.
junio 3, 2022
Did absolutely nothing to tone hair that turned orange
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Amy V.
junio 3, 2022
So disappointed did nothing to help with the highlight kit that turned my hair orange
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Amy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Stephanie C.
mayo 24, 2022
Made brassy tones worse
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Stephanie C.
mayo 24, 2022
I have naturally medium ash brown hair that had been heavily highlighted. I used box dye to color over the highlights with ash brown in an attempt to get it back closer to my natural color. That turned my hair a copper color, especially red at the roots. I used the Soft Red Neutralizer hoping to correct the copper/brass, and it made it worse. Total waste of time and money. I would've been better off using a purple shampoo.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Stephanie - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Diane D.
mayo 18, 2022
Tint rinse
Color seleccionado: Rojo
PUBLICADO POR:
Diane D.
mayo 18, 2022
Not sure it was effective
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Diane - We’re truly sorry that our Tint Rinse (Red) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Benna E.
mayo 14, 2022
okay
Color seleccionado: Rojo
PUBLICADO POR:
Benna E.
mayo 14, 2022
It did make my hair colour look a bit refreshed; however, it makes my hair feel dry, so make sure your conditioner is really good, and maybe use a moisturising shampoo before using it.
(My hair is coily (4c) and has a medium texture.)
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PUBLICADO POR:
Cecilia A.
Respuesta de nuestros expertos
Hi Benna! We are so sorry to hear that. Please check your emails, we've just contacted you to assist you further.
PUBLICADO POR:
Deborah C.
mayo 12, 2022
Fake News
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Deborah C.
mayo 12, 2022
I bought this because I watched an infomercial type thing on YouTube and it showed to completely neutralize the red in her hair.. it did absolutely nothing for me. I'm bummed 😞
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Deborah - We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Elodie L.
mayo 11, 2022
No sure
Color seleccionado: Dorado caoba
PUBLICADO POR:
Elodie L.
mayo 11, 2022
I did not particularly found any interest in that product.
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PUBLICADO POR:
Cecilia A.
Respuesta de nuestros expertos
Hi Elodie! Thank you for sharing your feedback with us. We are truly sorry to hear that the Tint Rinse didn't meet your expectations. Please check your email, we've just contacted you to help you further.
PUBLICADO POR:
Carol G.
mayo 3, 2022
Not sure about this
Color seleccionado: Dorado
PUBLICADO POR:
Carol G.
mayo 3, 2022
I wasnt sure about this rinse, if it was noticeable or not, but my husband said he liked the tone of my hair after coloring it. He usually says that after I do the color, it looks a bit too red. Maybe this toned it down.
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PUBLICADO POR:
Marissa G.
Respuesta de nuestros expertos
Beth - We're truly sorry that our Tint Rinse in the shade Blonde Neutralizer didn't work out for you. We value every client, and look forward to providing you with a product that will better suit your needs.
PUBLICADO POR:
Jessi M.
mayo 3, 2022
Skip the copper
Color seleccionado: Cobrizo
PUBLICADO POR:
Jessi M.
mayo 3, 2022
Color was horrible, product isn’t bad just don’t get the copper- its carrot orange!
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PUBLICADO POR:
Marissa G.
Respuesta de nuestros expertos
Jessi - We're truly sorry that our Tint Rinse (Copper) didn't work out for you. We value every client, and look forward to providing you with a product that will better suit your needs.
PUBLICADO POR:
Cindy C.
mayo 2, 2022
Tint rinse
Color seleccionado: Caoba cobrizo
PUBLICADO POR:
Cindy C.
mayo 2, 2022
Didn't really see color change when using this product
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Cindy - We're truly sorry that our Tint Rinse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Emily B.
abril 29, 2022
No change
Color seleccionado: Dorado
PUBLICADO POR:
Emily B.
abril 29, 2022
I saw no change whatsoever to my color after using this product.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Emily - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Merriedeth
abril 27, 2022
Lovely colour but slightly drying
Color seleccionado: Cobrizo
PUBLICADO POR:
Merriedeth
abril 27, 2022
I've re-ordered this product twice now and overall I like it. It definitely brightens your copper tones, however I have found it drys out my hair causing slight frizzyness. I would suggest doing treatments just after or using a good leave in conditioner or oil.
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PUBLICADO POR:
Cecilia A.
Respuesta de nuestros expertos
Hi Merriedeth! We are sorry to hear that the Tint Rinse dries your hair. We recommend using it after the shampoo and before the conditioner or mask. Please check your emails, we've just contacted you to help you further.
PUBLICADO POR:
Docteur Sylvie D.
abril 25, 2022
Moyen
Color seleccionado: Dorado
PUBLICADO POR:
Docteur Sylvie D.
abril 25, 2022
Pas assez de nuance blonde
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Docteur Sylvie D. - Nous vous remercions d’avoir pris le temps de nous faire part de vos commentaires. Nous sommes désolés d’apprendre que notre Tint Rinse Doré n'a pas répondu à vos attentes. Ce soin coloré, contient uniquement des tons dorés pour sublimer les reflets dorés de vos cheveux. Nous allons revenir vers vous par email et espérons pouvoir vous aider.
PUBLICADO POR:
Docteur Sylvie D.
abril 25, 2022
Difficile à dire
Color seleccionado: Caoba cobrizo
PUBLICADO POR:
Docteur Sylvie D.
abril 25, 2022
En fait difficile à noter car la couleur était devenu presque orange
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Docteur Sylvie D. - Merci pour vos commentaires. Nous sommes désolés d’apprendre que notre Tint Rinse Acajou Cuivré n'a pas fourni le résultat auquel vous vous attendiez. Nous allons vous contacter par e-mail afin de vous aider. Si vous avez des questions n'hésitez pas.
PUBLICADO POR:
melyssa M.
abril 25, 2022
Didn't do anything
Color seleccionado: Dorado
PUBLICADO POR:
melyssa M.
abril 25, 2022
Got this product I am a light blond and It didn't do anything I just asked for a refund...
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Melyssa - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Jennie M.
abril 20, 2022
It did not look as good under harsh lighting like the natural hair color looks
Color seleccionado: Cobrizo
PUBLICADO POR:
Jennie M.
abril 20, 2022
Under florescent lights, the tone did not look as good as the regular hair color looks - I'm going to look for a gloss conditioner instead - hopefully eSalon has one.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Jennie - We’re truly sorry that our Tint Rinse did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Richelle M.
abril 19, 2022
Not great as a color fill
Color seleccionado: Cobrizo
PUBLICADO POR:
Richelle M.
abril 19, 2022
This tint made my hair orange, which it was supposed to do. However, the stylist recommended I use this as a color fill and I don't think it worked. My hair was supposed to go from blonde to brown and I have some hollow spots in it now. I don't think this was strong enough to act as a color fill.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Richelle - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
heather R.
abril 16, 2022
Turned my hair pink!
Color seleccionado: Rojo
PUBLICADO POR:
heather R.
abril 16, 2022
I have a copper blend color but when I used this, it turned my lightest shades a noticeable pink color. Great for October but otherwise disappointing.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Heather - We’re truly sorry that our Tint Rinse (Red) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Sabina T.
abril 12, 2022
Funktioniert nicht
Color seleccionado: Dorado
PUBLICADO POR:
Sabina T.
abril 12, 2022
Hier ist keinerlei Funktion dahinter.
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Sabina T.- Vielen Dank für Ihr Feedback. Wir bedauern sehr, dass unser Tint Rinse (Golden) nicht Ihre Erwartungen erfüllt hat. Im Zuge unserer Kundenzufriedenheitsgarantie möchten wir gern mit Ihnen darüber sprechen, wie wir es wiedergutmachen können. Jeder einzelne Kunde liegt uns sehr am Herzen und wir möchten Ihnen ein Produkt anbieten, das Ihre Bedürfnisse besser erfüllt. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen.
PUBLICADO POR:
Robin N.
abril 12, 2022
Lush Treatment
Color seleccionado: Cobrizo
PUBLICADO POR:
Robin N.
abril 12, 2022
The color was very lush and didn't have that smell, which I loved. But they adjusted my color which I did not like at all, came out a very dull dark brown, and the coverage of the gray lasted on 3 weeks. Very dissapponted.
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PUBLICADO POR:
Megan T.
Respuesta de nuestros expertos
Robin - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback.
PUBLICADO POR:
Kathleen S.
abril 7, 2022
No recd todate
Color seleccionado: Dorado
PUBLICADO POR:
Kathleen S.
abril 7, 2022
Haven’t received
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Kathleen - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Quincie S.
abril 6, 2022
Did not work
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Quincie S.
abril 6, 2022
I was excited to try this product as my hair is very brassy and picks up orange tones, as well it had so many good reviews but unfortunately it did nothing to my hair.
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PUBLICADO POR:
lawreca J.
Respuesta de nuestros expertos
Hi Quincie, we're so truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Adeline B.
abril 5, 2022
Pas mal
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Adeline B.
abril 5, 2022
Fonctionne correctement c'est juste dommage que se ne soit pas écrit en français
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Adeline B. - Merci beaucoup pour votre commentaire. Nous sommes heureux d'apprendre que notre Tint Rinse vous plaise. Nous allons vous envoyer un email avec les instructions en français, pour plus de facilité. Si vous avez des questions n'hésitez pas !
PUBLICADO POR:
Gabi M.
abril 2, 2022
Bewertung für die Farbe gold
Color seleccionado: Dorado
PUBLICADO POR:
Gabi M.
abril 2, 2022
Ich mag die anderen Produkte gerne. Dieses Produkt gefällt mir allerdings nicht: mein Haar wirkt nach der Anwendung stumpf und fühlt sich auch nicht so gut an.
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Gabi M.- Vielen Dank für Ihr Feedback. Wir bedauern sehr, dass unser Tint Rinse (Golden) nicht Ihre Erwartungen erfüllt hat. Im Zuge unserer Kundenzufriedenheitsgarantie möchten wir gern mit Ihnen darüber sprechen, wie wir es wiedergutmachen können. Jeder einzelne Kunde liegt uns sehr am Herzen und wir möchten Ihnen ein Produkt anbieten, das Ihre Bedürfnisse besser erfüllt. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen.
PUBLICADO POR:
Lesley H.
abril 1, 2022
Underwhelmed
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Lesley H.
abril 1, 2022
I’m underwhelmed, I can’t really see what difference this product makes, I only decided to try it because I have been struggling with my colour and getting rid of the brassy tones.
It’s ok at the trial price but I wouldn’t pay full price for it given the results.
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PUBLICADO POR:
Cecilia A.
Respuesta de nuestros expertos
Hi Lesley! Thank you for sharing your feedback with us. We are sorry to hear that the color didn't meet your expectations. Please check your emails, we've just contacted you to help you further.
PUBLICADO POR:
Shona E.
marzo 28, 2022
Didn't really do anything
Color seleccionado: Dorado
PUBLICADO POR:
Shona E.
marzo 28, 2022
I should try it again but I didn't really notice much of a difference
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Shona - We’re truly sorry that our Tint Rinse (Golden) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Elena C.
marzo 27, 2022
Bad
Color seleccionado: Cobrizo
PUBLICADO POR:
Elena C.
marzo 27, 2022
I think they sent me the wrong color because it's red I didn't ask for red and now I have a color I don't want in blonde hair that will be very difficult to get out
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Elena C. - Thank you for your feedback. We're truly sorry that our Tint Rinse (Copper) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
PUBLICADO POR:
JUlie K.
marzo 25, 2022
I ordered and sent back-I have not got my money back yet-waiting.......
Color seleccionado: Caoba cobrizo
PUBLICADO POR:
JUlie K.
marzo 25, 2022
waiting to get my money back-been over a month frustrated!!!
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Julie - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
MEREDITH P.
marzo 24, 2022
VERY drying
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
MEREDITH P.
marzo 24, 2022
I have healthy soft hair, but the ends of my hair always get very red. I tried Red Neutralizer and it corrected about 50% of the redness in my hair with one application. It does later up a lot, so a little goes a long way. I applied it and used as directed. However, even after conditioning, with a very good conditioner, my hair was frizzy and extremely dry and I had some breakage. I won't risk using it again.
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PUBLICADO POR:
lawreca J.
Respuesta de nuestros expertos
Hello Meredith, we're truly sorry that our Tint Rinse (Red Neutralizer) dried out your hair and did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Erin S.
marzo 21, 2022
Did nothing
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Erin S.
marzo 21, 2022
I asked for an ashier color and something to reduce the red that this color is putting in my hair and this tint didn’t help, I didn’t notice a difference at all. I get better results using a drugstore hair color.
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PUBLICADO POR:
lawreca J.
Respuesta de nuestros expertos
Hey Erin, we're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the reduction in red tones that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Alexandra A.
marzo 18, 2022
Didn’t work at all
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Alexandra A.
marzo 18, 2022
No reason to buy this. It doesn’t remove redish
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Alexandra A. - Thank you for your feedback. We apologize for the disappointing experience you have had with our Tint Rinse Soft Neutralizer. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Judy M.
marzo 15, 2022
Nope
Color seleccionado: Cobrizo
PUBLICADO POR:
Judy M.
marzo 15, 2022
Very disappointing. No shine. Won’t buy this again.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Judy - We’re truly sorry that our Tint Rinse (Copper) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Rachel K.
marzo 12, 2022
Has the formula changed?
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Rachel K.
marzo 12, 2022
I’m confused about this product. I used this before and it was the HOLY GRAIL of all neutralizers for blondes. It saved my hair when I was faced with a coloring disaster. However this time it didn’t seem to do much of anything at all. :( Very little toning of warm colors/brassiness. Has the formula been changed recently?? :(
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Rachel - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Amanda B.
marzo 10, 2022
Sorry but no change
Color seleccionado: Dorado
PUBLICADO POR:
Amanda B.
marzo 10, 2022
I was excited to try this with my plan but after half the tube, I see absolutely no difference in my color. I have left it on for 2 minutes, 5 minutes and even 10 minutes. I have short hair so I use a dime size amount. It is very runny so make sure to shake it and be careful when you put it in your hands. It lathers and smells lovely. I have seen raving reviews but it just didn’t work for me. Other than that, LOVE Esalon!
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PUBLICADO POR:
Megan T.
Respuesta de nuestros expertos
Amanda - We're truly sorry that our Tint Rinse did not provide the coloring experience that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Ashlee M.
marzo 10, 2022
Not for me!
Color seleccionado: Morado
PUBLICADO POR:
Ashlee M.
marzo 10, 2022
Made my hair extremely tangly and didn't help with color.
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PUBLICADO POR:
Jasmine S.
Respuesta de nuestros expertos
Ashlee - We're truly sorry that our Tint Rinse did not enhance your tones as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Birgit B.
marzo 1, 2022
Pflege ja,
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Birgit B.
marzo 1, 2022
Gelbstich entfernt- NEIN
Nach 4 Anwendungen sollte wenigstens ein Minimum an Ergebnis zu sehen sein.
Bei mir leider nicht der Fall!
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Birgit B. - Vielen Dank für Ihr Feedback. Wir bedauern sehr, dass unser Tint Rinse (Blonde Neutralizer) nicht Ihre Erwartungen erfüllt hat. Im Zuge unserer Kundenzufriedenheitsgarantie möchten wir gern mit Ihnen darüber sprechen, wie wir es wiedergutmachen können. Ein Blick in Ihr Profil hat uns verraten, dass Sie bereits mit einem unserer Farbexperten zusammengearbeitet haben, um Ihr Problem zu lösen. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da.
PUBLICADO POR:
Kate D.
marzo 1, 2022
Did not reduce brassiness
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Kate D.
marzo 1, 2022
Unfortunately, it didn't work to reduce the red tones in my medium blonde color.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Kate - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Shannan H.
febrero 28, 2022
Messy, did nothing for me
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Shannan H.
febrero 28, 2022
No effect and very messy
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Shannan - We’re truly sorry that our Tint Rinse (Red Neutralizer) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Wanda W.
febrero 26, 2022
Disappointed 😔
Color seleccionado: Cobrizo
PUBLICADO POR:
Wanda W.
febrero 26, 2022
Disappointed.😔
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Wanda - We're truly sorry that our Tint Rinse (Copper) did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Sherri M.
febrero 23, 2022
Leaves hair tangled
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Sherri M.
febrero 23, 2022
The tint is ok, makes color slightly less brassy. The issue is that is does leave my hair much drier and tangled.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Sherri - We’re truly sorry that our Tint Rinse (Soft Red Neutralizer) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Carol S.
febrero 23, 2022
Didn't cover gray
Color seleccionado: Dorado caoba
PUBLICADO POR:
Carol S.
febrero 23, 2022
I'm disappointed that it didn't cover those little gray hairs that pop up a few weeks after coloring.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Carol - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Jennifer J.
febrero 21, 2022
Didn’t work
Color seleccionado: Dorado
PUBLICADO POR:
Jennifer J.
febrero 21, 2022
Didn’t make any difference to my
Light brown/dark blonde mousey hair and I think I’m allergic to it as it made my scalp really itchy after a few uses.
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Jennifer J.- Thank you for your feedback. We're truly sorry that our Tint Rinse (Golden) did not meet up to your expectation. Based on your profile, we see that your concern has now been resolved. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Sanam P.
febrero 20, 2022
Horrible
Color seleccionado: Caoba cobrizo
PUBLICADO POR:
Sanam P.
febrero 20, 2022
This tint rinse completely made my hair bright red. I wish I never used it.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Sanam - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Josephine W.
febrero 17, 2022
Purple tint
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Josephine W.
febrero 17, 2022
It left some of my lightest blonde strands purple
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Josephine - We're truly sorry that our Tint Rinse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Lauren
febrero 15, 2022
Meh
Color seleccionado: Cobrizo
PUBLICADO POR:
Lauren
febrero 15, 2022
Leaves a residue in your hair, but otherwise gives a mild tone up.
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PUBLICADO POR:
lawreca J.
Respuesta de nuestros expertos
Hey Lauren, we're truly sorry that our Tint Rinse (Copper) left behind a residue in your hair. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Nicole C.
febrero 13, 2022
Barely helped
Color seleccionado: Dorado caoba
PUBLICADO POR:
Nicole C.
febrero 13, 2022
I spent to much for it not to last.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Nicole - We're truly sorry that our Tint Rinse (Golden Mahogany) did not provide the coverage that you expected. We take our clients' feedback to heart and strive to continue improving our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Stephanie H.
febrero 10, 2022
Gray quality product just too orange
Color seleccionado: Cobrizo
PUBLICADO POR:
Stephanie H.
febrero 10, 2022
Don’t want my hair to look orange anymore . Otherwise great product
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PUBLICADO POR:
rumiko A.
Respuesta de nuestros expertos
Stephanie - We're truly sorry that our Tint Rinse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
alicen W.
febrero 5, 2022
terrible customer service and will not renew
Color seleccionado: Cobrizo
PUBLICADO POR:
alicen W.
febrero 5, 2022
shipped to wrong address and no offer to expedite a replacement & had paid for express
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PUBLICADO POR:
lawreca J.
Respuesta de nuestros expertos
Hi Alicen! I'm so sorry to hear about your experience! It looks like your address was updated and a replacement was processed the same day you gave us a call! I can also confirm you were refunded for the rush processing fee that you paid! Rush Processing is an in-house service that fast tracks the processing of your order. It does not upgrade your shipping method. Normal processing times take 2-3 business days while rush takes on average 1 business day. We are currently unable to offer priority shipping to our international clients at this time. We hope that you enjoy your hair color and we look forward to hearing your feedback!
PUBLICADO POR:
S....
febrero 1, 2022
Hi I haven't received this order.
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
S....
febrero 1, 2022
Please can you send. Thanks
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
S.... - Thank you for contacting us! We're so sorry to hear that your order didn't arrive. Not to worry, we'll reach out to you via email to assist you with this matter. Please keep your eyes out for an email from us shortly.
PUBLICADO POR:
nadia B.
enero 31, 2022
Aucun effet
Color seleccionado: Rojo
PUBLICADO POR:
nadia B.
enero 31, 2022
Aucun effet
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Rachel B. - Thank you for your feedback! We're so sorry that our Tint Rinse did not provide the golden tones you expected. We have reached out to
you via email to see what we can do about remedying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
PUBLICADO POR:
Julia G.
enero 25, 2022
A huge miss
Color seleccionado: Caoba cobrizo
PUBLICADO POR:
Julia G.
enero 25, 2022
While I am a fan and a subscriber of the custom color kit, the tint rinse was definitely a one time buy. I did not like how my hair felt just after a single application, it appeared very coarse and unruly
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Julia - We're truly sorry that our Tint Rinse (Mahogany Copper) did not provide the texture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Jade H.
enero 24, 2022
too red
Color seleccionado: Cobrizo
PUBLICADO POR:
Jade H.
enero 24, 2022
this is way too red for my hair
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Jade - We're truly sorry that our Tint Rinse (Copper) did not provide the correct color that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
laura
enero 19, 2022
Dried out my hair
Color seleccionado: Castaño oscuro
PUBLICADO POR:
laura
enero 19, 2022
I was hoping this product would boost my colour but it really dried it out quickly and somehow made my colour more washed out? Not sure what can be improved but I won't be using it again.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Laura - We're truly sorry that our Tint Rinse (Dark Brunette) did not perform as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
melissa B.
enero 16, 2022
Love highlighter
Color seleccionado: Beige cálido
PUBLICADO POR:
melissa B.
enero 16, 2022
I love the color. I just wish there was an easier way to apply it, like with a cap or something
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PUBLICADO POR:
Cecilia A.
Respuesta de nuestros expertos
Hi Melissa! Thank you for sharing your feedback. We are happy to hear that you are loving your color. We've emailed you with some tutorial videos to help you with the application. Please let us know if you need anything else.
PUBLICADO POR:
Jennifer M.
enero 13, 2022
Grabs greys
Color seleccionado: Dorado
PUBLICADO POR:
Jennifer M.
enero 13, 2022
I'm not down rating the product as much as I am this particular color (golden) The tint rinse actually does work, but the gold grabs my greys and I end up having orange hued roots and whispies. Colored, my hair is dark brown, so the gold stands out in stark, unattractive contrast.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Jennifer - Thank you for your feedback. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Erin B.
enero 12, 2022
Not seeing results
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Erin B.
enero 12, 2022
I use this regularly. While it leaves my hair silky soft I am not seeing a noticeable impact on my hair that is prone to golden brassy tones. I’ll use up the bottle but I doubt I will repurchase
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Laura P. - Merci pour vos commentaires. Nous sommes vraiment désolés d’apprendre que notre Tint Rinse Doré Acajou n'a pas fourni le résultat auquel vous vous attendiez. Nous allons vous contacter par e-mail afin de remédier à cette situation, conformément à notre garantie de satisfaction. Vous retrouverez plus de détails dans l’e-mail envoyé.
PUBLICADO POR:
Lynn T.
enero 4, 2022
Too afraid to try
Color seleccionado: Cobrizo
PUBLICADO POR:
Lynn T.
enero 4, 2022
I’m too afraid of staining or hair being further damaged!
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PUBLICADO POR:
Sarah D.
Respuesta de nuestros expertos
Lynn - Thank you for your message. We are sorry to hear that you are worried about the results of our Tint Rinse. We invite you to check your inbox, our team will contact you shortly with some tips and recommendations that will be helpful; we want to make sure you have the confidence to color! Do not hesitate to let us know if we can assist you further, we're always happy to help!
PUBLICADO POR:
Louisa C.
enero 1, 2022
Don't recommend
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Louisa C.
enero 1, 2022
The Tint Rinse did not work well for me. It left my hair with many tangles after rinsing, even when I applied conditioner after using it. I found an over-the-counter product that works much better as far as toning and conditioning my hair.
I wish eSalon would sell the Toning Mask that comes with the color kit. The Toning Mask works so well, I would definitely add it to my order on a regular basis if given the option.
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PUBLICADO POR:
Solange K.
Respuesta de nuestros expertos
Louisa C. - Thank you for your feedback. We apologize for the disappointing experience you have had with our Tint Rinse (Blonde Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Simone S.
enero 1, 2022
keinerlei Effekt
Color seleccionado: Morado
PUBLICADO POR:
Simone S.
enero 1, 2022
Schade hatte mir wenigstens einen Hauch violett erhofft…
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Simone S. - Vielen Dank für Ihr Feedback. Wir bedauern sehr, dass unser Tint Rinse (Purple) nicht Ihre Erwartungen erfüllt hat. Im Zuge unserer Kundenzufriedenheitsgarantie möchten wir gern mit Ihnen darüber sprechen, wie wir es wiedergutmachen können. Jeder einzelne Kunde liegt uns sehr am Herzen und wir möchten Ihnen ein Produkt anbieten, das Ihre Bedürfnisse besser erfüllt. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen.
PUBLICADO POR:
Angélique C.
diciembre 25, 2021
Nul
Color seleccionado: Rojo
PUBLICADO POR:
Angélique C.
diciembre 25, 2021
A part m’avoir bousillé les cheveux n’a servie à rien et j’en n’ai offert à deux amis le même rendu aucun reflet assèche les cheveux j’ai même une amie qui a sa couleur qui à été décaper par le produit
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PUBLICADO POR:
Sarah D.
Respuesta de nuestros expertos
Angélique - Nous sommes vraiment désolés d’apprendre que notre Tint Rinse n'a pas fourni le résultat auquel vous vous attendiez. Nous vous avons envoyé un email pour vous assister davantage, conformément à notre garantie de satisfaction. Vous retrouverez plus de détails dans l’e-mail envoyé ; merci encore de votre partage !
PUBLICADO POR:
Val D.
diciembre 21, 2021
Moyen
Color seleccionado: Rojo
PUBLICADO POR:
Val D.
diciembre 21, 2021
N'a pas eu l'effet escompté, mais je pense que cela relève davantage d'une erreur de ma part.
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Val D. - Merci beaucoup pour votre commentaire. Nous sommes vraiment désolés d’apprendre que notre Tint Rinse Rouge n'a pas fourni le résultat auquel vous vous attendiez. Nous allons vous contacter par e-mail afin de remédier à cette situation, conformément à notre garantie de satisfaction. Nous souhaitons vous proposer un produit qui répondra mieux à vos besoins. Vous retrouverez plus de détails dans l’e-mail envoyé !
PUBLICADO POR:
Sandra P.
diciembre 21, 2021
Fun idea
Color seleccionado: Cobrizo
PUBLICADO POR:
Sandra P.
diciembre 21, 2021
I don't prefer to right a review for this because I didn't like it as much as I enjoyed the other products I purchased from esalon. I don't know if I just don't leave it in long enough but I don't think I get a color boost from this product. Plus, it leaves my hair feeling messy or icky for lack of better words. I have to use a lot of conditioner to get all the tangles out. I prefer to just use it once every 2 weeks just to see if there will be a color boost this time or just not at all. I'm pretty new to coloring so I don't know if it's normal for the product to make my hair feel like that.
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Sandra P. - Thank you for your feedback. We're truly sorry that our Tint Rinse (Copper) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
PUBLICADO POR:
Jo E.
diciembre 15, 2021
SCAM - THEY STEAL YOUR CREDIT CARD INFORMATION
Color seleccionado: Dorado
PUBLICADO POR:
Jo E.
diciembre 15, 2021
BEWARE! This company never delivered my initial order, then keeps charging my credit card even after I've cancelled with them multiple times. This is a scam and I've reported them for fraud multiple times. Shame on you ESalon for the bait and switch.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Jo - We're truly sorry to hear that your order never arrived. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
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