So with covid, my hair is a mix of colored, and untreated hair. I got this, thinking it could at least help me bridge for a bit. It looks great on the sections of my hair that are colored, and deepens it. But it makes the untreated parts look yellow - not blonde, more like crayola yellow, which is a strange colour on hair
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PUBLICADO POR:
Jennifer S.
Respuesta de nuestros expertos
Ellie - We're truly sorry that our Tint Rinse (Mahogany Copper) did not provide the overall enhancement that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Robin S.
agosto 1, 2020
Oily
Color seleccionado: Castaño oscuro
PUBLICADO POR:
Robin S.
agosto 1, 2020
Makes my hair feel oily and greasy. Very difficult to rinse out.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Robin - We're truly sorry that our Tint Rinse (Dark Brunette) did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Blake M.
agosto 1, 2020
Dried my hair out.
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Blake M.
agosto 1, 2020
I've got this tint rinse because I wanted to get rid of the brassiness in my light brown hair. I used it twice a week and applied it on my hair for 5 min.
It definitely did something but not enough for me. After using it my hair felt dry and kind of crunchy.
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PUBLICADO POR:
Jennifer S.
Respuesta de nuestros expertos
Blake - We’re truly sorry that our Tint Rinse (Soft Red Neutralizer) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Laura W.
agosto 1, 2020
Didn’t do anything
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Laura W.
agosto 1, 2020
I have highlights that have turned brassy. I was hoping this would tone them more ash but I honestly can’t see any different. I’ll try it again because I’ve got a whole tube. I left it on for three minutes too. The lather was nice.
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PUBLICADO POR:
Jennifer S.
Respuesta de nuestros expertos
Laura - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Randi C.
julio 31, 2020
Use only on light-ish hair
Color seleccionado: Caoba cobrizo
PUBLICADO POR:
Randi C.
julio 31, 2020
My hair is very dark brown. I love the idea of this tint, but it just didn't show up on my hair at all. I'm passing it along to a friend with much lighter hair. I think she'll really enjoy it.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Randi - We're truly sorry that our Tint Rinse (Mahogany Copper) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Tracy S.
julio 30, 2020
Not the result I was expecting
Color seleccionado: Castaño oscuro
PUBLICADO POR:
Tracy S.
julio 30, 2020
I did not get the shiny, more lustrous color effect like most have experienced. I was really disappointed. However, one good thing is that as my grey roots started to show, the tint did temporarily cover it. Not a full dark brown color cover, but enough to make my roots not so noticeable until I had time to color my roots again.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Tracy- We're truly sorry that our Tint Rinse (Dark Brunette) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Nalani C.
julio 30, 2020
Works nicely, but too red
Color seleccionado: Rojo
PUBLICADO POR:
Nalani C.
julio 30, 2020
See above
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PUBLICADO POR:
Shannon H.
Respuesta de nuestros expertos
Nalani - We’re truly sorry that our Product did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Brenda A.
julio 28, 2020
Still looking to see results
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Brenda A.
julio 28, 2020
Is the first time to used. And I really didn't see the difference.
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PUBLICADO POR:
Jennifer S.
Respuesta de nuestros expertos
Brenda - We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Giovanna D.
julio 28, 2020
Blue hair
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Giovanna D.
julio 28, 2020
So now orange to blue thanks 😭
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PUBLICADO POR:
Jennifer S.
Respuesta de nuestros expertos
Giovanna - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Lilli K
julio 27, 2020
Naja
Color seleccionado: Morado
PUBLICADO POR:
Lilli K
julio 27, 2020
Nicht besonders färbend und meine Haare reagieren darauf wie bei einer billigen Farbe. Die Struktur leidet und die Haare sind trotz anschließender Spülung struppig
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PUBLICADO POR:
Solange K.
Respuesta de nuestros expertos
Lilli K. - Vielen Dank für Ihr Feedback. Wir bedauern sehr, dass unser Tint Rinse (Purple) nicht Ihre Erwartungen erfüllt hat. Im Zuge unserer Kundenzufriedenheitsgarantie möchten wir gern mit Ihnen darüber sprechen, wie wir es wiedergutmachen können. Jeder einzelne Kunde liegt uns sehr am Herzen und wir möchten Ihnen ein Produkt anbieten, das Ihre Bedürfnisse besser erfüllt. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen.
PUBLICADO POR:
Susamsa L
julio 25, 2020
Leaves the hair like straw
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Susamsa L
julio 25, 2020
Very disappointed of the esalon products, everything is so abrasive to the hair. After they get you with the first order, both customer service and quality goes down the drain. Switching to a different company.
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PUBLICADO POR:
Shannon H.
Respuesta de nuestros expertos
Susamsa - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Michele C.
julio 24, 2020
Doesn't work for me
Color seleccionado: Dorado
PUBLICADO POR:
Michele C.
julio 24, 2020
This tint rinse does not seem to do anything at all. It doesn't cover any of my gray roots at all, not even the slightest.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Michele- We’re truly sorry that our Tint Rinse (Golden) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Elizabeth K.
julio 24, 2020
Missing
Color seleccionado: Beige cálido
PUBLICADO POR:
Elizabeth K.
julio 24, 2020
In this order I never received a tint rinse, I wondered about that but thought maybe it didn’t come with this certain order. Should I have received a tint rinse?
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Elizabeth - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Brande J.
julio 24, 2020
Not what I thought
Color seleccionado: Morado
PUBLICADO POR:
Brande J.
julio 24, 2020
This did not make a big color difference in my hair & made my hair very tangled & hard to brush!
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PUBLICADO POR:
Jennifer S.
Respuesta de nuestros expertos
Jones - We're truly sorry that our Tint Rinse (Purple) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
CJ Jones
julio 23, 2020
Didn’t hold
Color seleccionado: Caoba cobrizo
PUBLICADO POR:
CJ Jones
julio 23, 2020
Just made no difference
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
CJ- We're truly sorry that our Tint Rinse (Mahogany Copper) did not provide coverage that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
CJ Jones
julio 23, 2020
Zero
Color seleccionado: Castaño oscuro
PUBLICADO POR:
CJ Jones
julio 23, 2020
Didn’t hold
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
CJ- We're truly sorry that our Tint Rinse (Dark Brunette) did not provide coverage that you expected. We hope to continue helping you find hair perfection!
PUBLICADO POR:
CJ Jones
julio 23, 2020
Not worth it
Color seleccionado: Castaño oscuro
PUBLICADO POR:
CJ Jones
julio 23, 2020
Not happy with it
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
CJ- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Damaris
julio 23, 2020
Waste
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Damaris
julio 23, 2020
Unsure why sent a blonde neutralizer when custom color was baby poop brown just over all disappointed with color
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Damaris - We’re truly sorry that our Tint Rinse (Blonde Neutralizer) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Susan M.
julio 23, 2020
Tint Rinse
Color seleccionado: Rojo
PUBLICADO POR:
Susan M.
julio 23, 2020
Did not work well for me. Oh my! Looked like I had used strawberry jello. But my hair may be more porous than others. Not for me but it might work for others. The other products I have used were wonderful!
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Susan - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Barbara B.
julio 21, 2020
Tint rinse
Color seleccionado: Dorado
PUBLICADO POR:
Barbara B.
julio 21, 2020
Didn’t see much difference
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Barbara- We're truly sorry that our Tint Rinse (Golden) did not provide coverage that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Lorraine G.
julio 21, 2020
tint rinse
Color seleccionado: Dorado
PUBLICADO POR:
Lorraine G.
julio 21, 2020
I see ever so slight change if any at all
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Lorraine - We’re truly sorry that our Tint Rinse (Golden) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Michelle H.
julio 21, 2020
Not a Fan
Color seleccionado: Dorado
PUBLICADO POR:
Michelle H.
julio 21, 2020
This left my hair feeling like straw and I could not tell if it added any golden tones.
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PUBLICADO POR:
.
Respuesta de nuestros expertos
Michelle- We're truly sorry that our Tint Rinse (Golden) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Lee C.
julio 21, 2020
Waste of time and money
Color seleccionado: Rojo
PUBLICADO POR:
Lee C.
julio 21, 2020
Made absolutely no difference to my hair. Won’t be buying again.
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Lee C. - We appreciate your feedback here at eSalon! We apologize for the disappointing experience you had with our Tint Rinse (Red). We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
PUBLICADO POR:
V P.
julio 19, 2020
Not sure yet
Color seleccionado: Cobrizo
PUBLICADO POR:
V P.
julio 19, 2020
Still not too sure if I am in love with or not!
I really don’t see an added benefit to this during week! But I will keep on hand and maybe use it like once in a while! We will see if that is better!
Will I buy it again probably not
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PUBLICADO POR:
Shannon H.
Respuesta de nuestros expertos
Victoria - We're truly sorry that our Tint Rinse (Copper) did not provide what you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Cheryl B.
julio 18, 2020
Worst color
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Cheryl B.
julio 18, 2020
I'm embarrassed to go out
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Cheryl- We're truly sorry that our Tint Rinse (Blonde Neutralizer) was not the shade that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Scherrie L.
julio 18, 2020
Tint
Color seleccionado: Cobrizo
PUBLICADO POR:
Scherrie L.
julio 18, 2020
Did not like this on me at all.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Scherrie - We’re truly sorry that our Tint Rinse (Copper) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Gabriela P.
julio 17, 2020
Didn’t work from me
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Gabriela P.
julio 17, 2020
I didn’t see any difference after using this product. Just not for me unfortunately. Didn’t do anything to the brassiness of my hair.
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Gabriela P. - Thank you for your feedback! We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not meet up to your expectation. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Candice S.
julio 17, 2020
So so product
Color seleccionado: Beige cálido
PUBLICADO POR:
Candice S.
julio 17, 2020
I did not notice any difference when using the tint rinse.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Candice- We’re truly sorry that our Tint Rinse (Warm Beige) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Laura M.
julio 16, 2020
Laura M
Color seleccionado: Beige cálido
PUBLICADO POR:
Laura M.
julio 16, 2020
Wasn’t suited for my color ! Left an orangey tint
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Laura - We’re truly sorry that our Tint Rinse (Warm Beige) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
ScanGirl
julio 16, 2020
Not what I expected
Color seleccionado: Rojo
PUBLICADO POR:
ScanGirl
julio 16, 2020
I bought Copper Tint Rinse a few months ago, for my auburn hair, but it didn’t make much of a difference. So I tried Red, but it only made my hair darker, not redder. I’ll use up Copper, and even mix it with Red, but I think only light hair will show a difference. I see red highlights when I stand in the sun, but I expected redder hair.
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PUBLICADO POR:
.
Respuesta de nuestros expertos
Lorna- We're truly sorry that our Tint Rinse (Red) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Alejandra G.
julio 16, 2020
No Change
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Alejandra G.
julio 16, 2020
I had my hair bleached twice, which left some undesired undertones. I took the site's quiz and was recommended the shade 'soft red neutralizer'. I'm halfway throught the tube now and haven't seen any difference. I think I should have bought the 'red neutralizer' instead :/
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PUBLICADO POR:
.
Respuesta de nuestros expertos
Alejandra- We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Parker B.
julio 15, 2020
Not a conditioner
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Parker B.
julio 15, 2020
I thought this was a little cumbersome to use. Goes on after shampoo and supposed to sit for 2 mins. You then do conditioner after, seems like forever when getting ready for the day.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Parker - We’re truly sorry that our Tint Rinse (Soft Red Neutralizer) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Debi E.
julio 15, 2020
Tint rinse review
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Debi E.
julio 15, 2020
It did not cut the brassiness for me.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Debi - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Susan A.
julio 15, 2020
Color hilight
Color seleccionado: Dorado
PUBLICADO POR:
Susan A.
julio 15, 2020
My hair color dye was way to dark for this to have any benefit effect on it
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Susan - We’re truly sorry that our Tint Rinse (Golden) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
O. Ann F.
julio 14, 2020
Brown vs Red
Color seleccionado: Caoba cobrizo
PUBLICADO POR:
O. Ann F.
julio 14, 2020
I very clearly said I did not mahogany so you sent me mahogany. What part did you not understand. I won't even put the stuff on my hair--none of it. It will look died and not natural.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
O. Ann F- We're truly sorry that our Tint Rinse (Mahogany Copper) was not the color that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Julia N.
julio 13, 2020
Hilft
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Julia N.
julio 13, 2020
..glaub ich..
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Julia N.- Vielen Dank für Ihr Feedback. Wir bedauern sehr, dass unser Tint Rinse (Soft Red Neutralizer) nicht Ihre Erwartungen erfüllt hat. Wir versuchen unseren Service sowie unsere Produkte stets zu verbessern und schätzen wirklich jede Rückmeldung. Wir hoffen, dass wir Ihnen auch weiterhin dabei können, Ihre Farbträume zu verwirklichen!
PUBLICADO POR:
Be Be
julio 13, 2020
Tint
Color seleccionado: Dorado
PUBLICADO POR:
Be Be
julio 13, 2020
Ok. Gives a nice shine, but very little colour
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Be Be - Thank you for your feedback. We apologize that our Tint Rinse (Golden) did not meet up to your expectations. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Stephanie S.
julio 13, 2020
No difference
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Stephanie S.
julio 13, 2020
I was super happy to try this after watching the YouTube blogger Ellebangs review and recommend it on her Channel, I’m super disappointed as I saw no change in my orange/red tones of previously bleached/ dyed brunette hair.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Stephanie- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Kelly K.
julio 13, 2020
Tint rinse
Color seleccionado: Cobrizo
PUBLICADO POR:
Kelly K.
julio 13, 2020
Ok didn’t see any difference.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Kelly- We're truly sorry that ourTint Rinse (Copper) did not provide coverage that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Jonquil O.
julio 12, 2020
Not a fan
Color seleccionado: Cobrizo
PUBLICADO POR:
Jonquil O.
julio 12, 2020
This is a very orange copper which probably didn't go that well with the mahogony I had dyed my hair.
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Jonquil O.- Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected and did not cover to the extent you needed it to. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback.
PUBLICADO POR:
Leonor R.
julio 11, 2020
Did not work for my hair 😒
Color seleccionado: Dorado
PUBLICADO POR:
Leonor R.
julio 11, 2020
Please I don’t want to receive any of your products anymore , thank you
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Leonor - We're truly sorry that our Tint Rinse (Golden) did not provide the results that you expected. We take our clients' feedback to heart and continue to improve our products each and every day. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Jennifer G.
julio 10, 2020
So so
Color seleccionado: Cobrizo
PUBLICADO POR:
Jennifer G.
julio 10, 2020
I don't like the smell of this at all, product is okay.
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Jennifer G.- We appreciate your feedback here at eSalon! We apologize for any discomfort you experienced during your Tint Rinse (Copper) application. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Marilyn C.
julio 10, 2020
Tint Rinse
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Marilyn C.
julio 10, 2020
My hair didn’t really change using this.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Marilyn - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Caryn M.
julio 9, 2020
Too red
Color seleccionado: Cobrizo
PUBLICADO POR:
Caryn M.
julio 9, 2020
The rinse leaves a very red color on my hair. Need to go back to more blonde
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Caryn M. - Thank you for reaching out to us here at eSalon! We are so sorry to hear that you were not satisfied with the outcome of our Tint Rinse (Copper). We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
PUBLICADO POR:
Leticia M.
julio 9, 2020
tint
Color seleccionado: Morado
PUBLICADO POR:
Leticia M.
julio 9, 2020
I love the tint I just would like something that actually covers the roots
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PUBLICADO POR:
Jennifer S.
Respuesta de nuestros expertos
Leticia - We're truly sorry that our Tint Rinse (Purple) did not provide the coverage that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Kelly R.
julio 8, 2020
Didn’t change anything
Color seleccionado: Morado
PUBLICADO POR:
Kelly R.
julio 8, 2020
This product didn’t deposit any noticeable colour on my hair. It did do a good job of dyeing my hands. It was very disappointing. Would not recommend.
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Kelly R. - Thank you for your feedback! We apologize for the disappointing experience you had with our Tint Rinse. We're always looking to improve our service and products, and truly value everything our clients say. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee!
PUBLICADO POR:
Katya T.
julio 8, 2020
Cancel subscription
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Katya T.
julio 8, 2020
Didn’t receive the order please refund and cancel
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Katya T. - Thank you for your feedbacks. We have reached out to you via email to discuss this matter further. Keep an eye on your inbox for more details.
PUBLICADO POR:
Kristen A.
julio 7, 2020
No difference
Color seleccionado: Dorado
PUBLICADO POR:
Kristen A.
julio 7, 2020
I don't see a difference using this product. My color looks the same
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Kristen A. - Thank you for your feedback. We're truly sorry that our Tint Rinse did not provide the result you expected. We have reached out to
you via email to see what we can do about remedying this situation, as per our Satisfaction Guarantee. Please, keep an eye on your inbox for more details.
PUBLICADO POR:
Heather H.
julio 7, 2020
Very disappointed with tint rinse
Color seleccionado: Castaño claro
PUBLICADO POR:
Heather H.
julio 7, 2020
I am very disappointed with tint rinse, could see no difference in my colour after use. Wanted to tone down minor brassiness and advised to use this product by salon. Will be returning to my previously used french product. Will not be ordering again
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PUBLICADO POR:
Solange K.
Respuesta de nuestros expertos
Heather H. - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Luz R.
julio 7, 2020
Nice
Color seleccionado: Castaño claro
PUBLICADO POR:
Luz R.
julio 7, 2020
It’s an ok product l perhaps picked the wrong color because it was making my grays lighter then the rest of my hair. I guess I needed perhaps just brunette instead of light brunette. However I didn’t see just brunette.
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Luz R. - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to
you via email to see what we can do about remedying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
PUBLICADO POR:
Kathleen H.
julio 7, 2020
Horrible Product
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Kathleen H.
julio 7, 2020
After coloring my hair with my E Salon custom color I used the tint rinse according to instructions. My hair felt as if I had poured liquid plastic on it. My hair was so stiff, it took me 30 minutes to get it out of my hair. If I could give a zero rating , I would. Don’t waste your money!
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Kathleen H. - Thank you for reaching out to us here at eSalon! We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not meet up to your expectations. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
PUBLICADO POR:
Simon D.
julio 5, 2020
Not particularly effective
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Simon D.
julio 5, 2020
It s nice to wash hair with but actually doesn't eliminate yellow or orange.
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PUBLICADO POR:
Solange K.
Respuesta de nuestros expertos
Jody D. - We're truly sorry that our Tint Rinse did not reduce the brassy tones as expected. We have reached out to
you via email to see what we can do about remedying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
PUBLICADO POR:
Janet W.
julio 5, 2020
No visible color change
Color seleccionado: Dorado
PUBLICADO POR:
Janet W.
julio 5, 2020
I wanted to really like tint since I love my color product. My hair remained in good condition after tint applied, but no visible change that I could discern. Gave 3 because no negative change, but will not purchase again.
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PUBLICADO POR:
Jennifer S.
Respuesta de nuestros expertos
Janet - We're truly sorry that our Tint Rinse (Golden) did not provide the enhancement that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Barbara Z.
julio 5, 2020
Not sure what this did.....
Color seleccionado: Dorado
PUBLICADO POR:
Barbara Z.
julio 5, 2020
would not recommend...
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Barbara- We’re truly sorry that our Tint Rinse (Golden) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Danielle W.
julio 5, 2020
“Slight” difference in colour tone
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Danielle W.
julio 5, 2020
Unfortunately this tint rinse did not neutralize enough for my liking. Maybe I should have gone for the deeper red/copper tint rinse? As other reviewers stated it is a bit on the runny side. I was so hopeful but sadly I think the “slight” difference I saw might have only been because I wanted it to work so badly! It seemed to tone my roots, which is the “virgin” hair better than the coloured portion which is the reason I purchased this product.
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PUBLICADO POR:
Shannon H.
Respuesta de nuestros expertos
Danielle - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide what you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Fiona D.
julio 4, 2020
Didn't like this.
Color seleccionado: Castaño claro
PUBLICADO POR:
Fiona D.
julio 4, 2020
I actually think this made my colour worse.
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PUBLICADO POR:
Solange K.
Respuesta de nuestros expertos
Fiona D. - We're truly sorry that our Tint Rinse did not work for you. We have reached out to you via email to see what we can do about remedying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
PUBLICADO POR:
Tracey S.
julio 3, 2020
Doesn’t revitalize well
Color seleccionado: Castaño claro
PUBLICADO POR:
Tracey S.
julio 3, 2020
Doesn’t do much for grey or revitalizing
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Tracey - We’re truly sorry that our Tint Rinse (Light Brunette) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
karen C.
julio 3, 2020
Didn’t work that well
Color seleccionado: Beige cálido
PUBLICADO POR:
karen C.
julio 3, 2020
Didn’t help warm down the brassiness that he newest batched still caused.
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PUBLICADO POR:
.
Respuesta de nuestros expertos
Karen- We're truly sorry that our Tint Rinse (Warm Beige) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Amanda W.
julio 3, 2020
Too brassy
Color seleccionado: Cobrizo
PUBLICADO POR:
Amanda W.
julio 3, 2020
Too brassy for my colour.
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PUBLICADO POR:
Solange K.
Respuesta de nuestros expertos
Amanda W. - We're truly sorry that our Tint Rinse did not match your color. We have reached out to you via email to see what we can do about remedying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
PUBLICADO POR:
Madison
julio 2, 2020
Not for Natural Redheads
Color seleccionado: Cobrizo
PUBLICADO POR:
Madison
julio 2, 2020
Since the rating of 1 Star is described as "not for me", that's all I can give this product. My natural red hair dulled significantly after having children and I've recently started looking for a way to "up" the red in my virgin hair without the long-term commitment of permanent dye. Sadly, my hair looks the same after two applications (even with slightly extended exposure time on my hair) as it did before I started.
Addendum: I’m really astounded by eSalon’s customer service! Credit where credit is due, they are fantastic! Per their recommendation, I’m going to try another product to see if that will produce the result I’m looking for without a full, permanent color solution.
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Cecile C. - Merci beaucoup pour vos commentaires. Nous sommes vraiment désolés d’apprendre que votre coloration n'a pas fourni le résultat auquel vous vous attendiez. Nous allons vous contacter par e-mail afin de remédier à cette situation, conformément à notre garantie de satisfaction.
PUBLICADO POR:
Yvonne K.
julio 1, 2020
Tint Rinse
Color seleccionado: Beige cálido
PUBLICADO POR:
Yvonne K.
julio 1, 2020
I had high hopes for this product but I saw no difference.
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PUBLICADO POR:
Jennifer S.
Respuesta de nuestros expertos
Yvonne - We're truly sorry that our Tint Rinse (Warm Beige) did not provide enhancement that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Katrina S.
junio 30, 2020
Did not work
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Katrina S.
junio 30, 2020
Unfortunately, this product did not work for me. I had high hopes and gave it a fair shot but noticed no difference. Also, it made my head extremely itchy. I’ve never had an allergic reaction before, so I’m unsure which ingredient is causing the itching.
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PUBLICADO POR:
.
Respuesta de nuestros expertos
Katrina- We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Cornelia F.
junio 30, 2020
Haare fühlen sich danach gut an
Color seleccionado: Cobrizo
PUBLICADO POR:
Cornelia F.
junio 30, 2020
Die Haare fühlen sich danach gut an, aber farblich habe ich keinen großen Unterschied gesehen.
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Cornelia F. - Es tut uns leid zu hören, dass die Farbe nicht Ihren Vorstellungen entsprochen hat. Wir stehen fest hinter unserer eSalon Farbzufriedenheitsgarantie und werden gemeinsam mit Ihnen daran arbeiten, Ihre Farbwünsche zu erfüllen. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. Wir schätzen Ihr Feedback wirklich sehr.
PUBLICADO POR:
Angela A.
junio 29, 2020
Short term
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Angela A.
junio 29, 2020
Short term effects and it caused my hair to be very dry. My hair is brown. It may work better for lighter hair. I would follow up with a very good conditioning treatment.
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PUBLICADO POR:
Shannon H.
Respuesta de nuestros expertos
Angela - We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide what you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Roxane P.
junio 29, 2020
Again, not the colour I was looking for
Color seleccionado: Morado
PUBLICADO POR:
Roxane P.
junio 29, 2020
It's a very warm, reddish cherry purple, it even smells like cherry! It's not bad, just not what I was looking for.
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PUBLICADO POR:
.
Respuesta de nuestros expertos
Roxane- We're truly sorry that our Tint Rinse (Purple) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Christina E.
junio 29, 2020
Not what I thought
Color seleccionado: Cobrizo
PUBLICADO POR:
Christina E.
junio 29, 2020
This product didn't do what I thought it would do ..
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PUBLICADO POR:
Jennifer S.
Respuesta de nuestros expertos
Christina - We're truly sorry that our Tint Rinse (Copper) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Aura G.
junio 28, 2020
Didn't work for me.
Color seleccionado: Caoba cobrizo
PUBLICADO POR:
Aura G.
junio 28, 2020
The color that I'm using to color my hair is dark brown with mahogany with copper. This color rinse didn't do anything for me to keep the color longer.
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PUBLICADO POR:
Shannon H.
Respuesta de nuestros expertos
Aura - We're truly sorry that our Tint Rinse (Mahogany Copper) did not provide what you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
AMNEH A.
junio 28, 2020
Doesn't seem to work
Color seleccionado: Morado
PUBLICADO POR:
AMNEH A.
junio 28, 2020
I don't know if I'm doing something wrong, but I haven't yet to see this work. With every wash my hair seems to go back to its previous color.
Very disappointed!
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Amneh - We’re truly sorry that our Tint Rinse (Purple) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Melissa G.
junio 27, 2020
Disappointed in this
Color seleccionado: Cobrizo
PUBLICADO POR:
Melissa G.
junio 27, 2020
I was excited to get the tint rinse, but sadly, it didn't have any effect on my hair at all. Waste of money 😭
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PUBLICADO POR:
Megan T.
Respuesta de nuestros expertos
Melissa - We're truly sorry that our Tint Rinse did not provide the coloring experience that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Natasha H.
junio 26, 2020
Best used a couple weeks after hair being coloured
Color seleccionado: Dorado
PUBLICADO POR:
Natasha H.
junio 26, 2020
I used this colour rinse in gold as recommended for me to purchase, not bad but I prefer the cooper one as it comes out a honey blonde tone. I think the gold comes out better a couple of weeks after hair being coloured.
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PUBLICADO POR:
Solange K.
Respuesta de nuestros expertos
Natasha H. - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Golden). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Tabitha S.
junio 26, 2020
Not good
Color seleccionado: Dorado
PUBLICADO POR:
Tabitha S.
junio 26, 2020
Makes ends of hair really tangling and rough after shower
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PUBLICADO POR:
Jennifer S.
Respuesta de nuestros expertos
Tabitha - We're truly sorry that our Tint Rinse (Golden) did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Diane T.
junio 25, 2020
Wrong color
Color seleccionado: Dorado caoba
PUBLICADO POR:
Diane T.
junio 25, 2020
Wrong color for me. I never tried. Waste of money
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PUBLICADO POR:
Shannon H.
Respuesta de nuestros expertos
Diane - We’re very sorry to hear that you were so disappointed with the Tint Rinse (Golden Mahogany) -- and we appreciate your candor.
At eSalon, our company is continuously looking for better ways to improve our service based on what clients, like you, tell us. Our main goal is to provide the best client experience, so please let us know if you have any additional thoughts or feedback. We do take it all to heart.
PUBLICADO POR:
Diane T.
junio 25, 2020
Waste of money
Color seleccionado: Dorado
PUBLICADO POR:
Diane T.
junio 25, 2020
Too many products
I wanted to simplify . Instead I have multiple kits of color stacking up that I haven’t used yet and all of these products I don’t need.......too much!
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Diane - We truly appreciate your feedback. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Carole P.
junio 24, 2020
Just OK for me...
Color seleccionado: Dorado caoba
PUBLICADO POR:
Carole P.
junio 24, 2020
To be fair, I have color resistant grays that were not entirely saturated in the coloring process. I started using this a week earlier than I should have needed (per the instructions). It is easy enough to use, it seems to help blend / refresh the overall color a little bit but it is just a tint so don't expect much more than that.
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PUBLICADO POR:
Jennifer S.
Respuesta de nuestros expertos
Carole - We're truly sorry that our Tint Rinse (Golden Mahogany) did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
KrVg
junio 23, 2020
Wirkung???
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
KrVg
junio 23, 2020
... Oh ja, trockene Kopfhaut...
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PUBLICADO POR:
Solange K.
Respuesta de nuestros expertos
KrVg - Vielen Dank für Ihr Feedback. Wir bedauern sehr, dass unser Tint Rinse nicht Ihre Erwartungen erfüllt hat. Wir versuchen unseren Service sowie unsere Produkte stets zu verbessern und schätzen wirklich jede Rückmeldung. Wir hoffen, dass wir Ihnen auch weiterhin dabei können, Ihre Farbträume zu verwirklichen!
PUBLICADO POR:
Stacey F.
junio 23, 2020
It is messy and rubs off
Color seleccionado: Castaño oscuro
PUBLICADO POR:
Stacey F.
junio 23, 2020
Not worth the money
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PUBLICADO POR:
Jennifer S.
Respuesta de nuestros expertos
Stacey - We're truly sorry that our Tint Rinse (Dark Brunette) did not work as you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Suzanne S.
junio 22, 2020
Itchy Scalp!
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Suzanne S.
junio 22, 2020
I've been using the blonde neutralizer for a while and liked the results. However, over time my scalp started itching and the itching has increased to the point of being a constant issue. I've never had scalp issues before and don't see any flaking of any sort. I have stopped using Tint Rinse and the itching is subsiding. I suspect I developed a reaction to this product.
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PUBLICADO POR:
rumiko A.
Respuesta de nuestros expertos
Suzanne - We're truly sorry to hear you may have developed an allergic reaction to our Tint Rinse. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Mary M.
junio 22, 2020
tacky
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Mary M.
junio 22, 2020
after this tint rinse dried, my hair got sweaty from being in the sun. My hair then had a tacky, sticky feeling to it, ok, if you don't get sweaty outside
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Mary - We’re truly sorry that our Tint Rinse (Blonde Neutralizer) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Zoe S.
junio 21, 2020
Disappointing results
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Zoe S.
junio 21, 2020
I have light brown hair with warm tones in which I absolutely hate. After filling out my profile the soft red neutraliser was recommended. I was super excited to try and see if I could finally tone down some of the warm tones particularly after reading some of the positive reviews of this product. I followed all the instructions and this product actually appeared to make my hair warmer, the complete opposite of what I wanted to do. Really disappointed, what a waste of money.
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Zoe S. - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the results you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Heather H.
junio 19, 2020
Feels like an extra.
Color seleccionado: Rojo
PUBLICADO POR:
Heather H.
junio 19, 2020
Doesn’t make enough difference on dark hair
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Heather - We’re truly sorry that our Tint Rinse (Red) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Anahita N.
junio 18, 2020
Terrible Experience. Item never received
Color seleccionado: Castaño claro
PUBLICADO POR:
Anahita N.
junio 18, 2020
USPS never received my order. I spoke with multiple people at USPS and they told me to let seller know to physically take the package to the post office. When I called eSalon, I was dismissed rudely by representative Staphanie E.
Please refund my money. I found an alternative solution for my hair. Experience with eSalon has been terrible.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Anahita - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Patricia S.
junio 16, 2020
Tint
Color seleccionado: Beige cálido
PUBLICADO POR:
Patricia S.
junio 16, 2020
Not much tint. Do not see difference
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PUBLICADO POR:
Shannon H.
Respuesta de nuestros expertos
Patricia - We're truly sorry that our Tint Rinse (Warm Beige) did not provide what you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Kim J.
junio 16, 2020
Tint
Color seleccionado: Dorado caoba
PUBLICADO POR:
Kim J.
junio 16, 2020
Not sure it’s needed don’t see any difference when I use it.
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PUBLICADO POR:
.
Respuesta de nuestros expertos
Kim- We're truly sorry that our Tint Rinse (Golden Mahogany) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Adriana O.
junio 16, 2020
Color is great! Does its job 100% - but a little hard to use
Color seleccionado: Dorado
PUBLICADO POR:
Adriana O.
junio 16, 2020
It's a smidge too liquidy, which makes it kind of difficult to maneuver. Would be much easier to use if it had a thicker consistency.
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PUBLICADO POR:
.
Respuesta de nuestros expertos
Adriana- We’re truly sorry that our Tint Rinse did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Nancy F.
junio 12, 2020
Not what I wanted
Color seleccionado: Morado
PUBLICADO POR:
Nancy F.
junio 12, 2020
This does me no good because I wanted my hair light not dark
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PUBLICADO POR:
rumiko A.
Respuesta de nuestros expertos
Nancy - We're truly sorry that our Tint Rinse did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Wendy S.
junio 11, 2020
Red red
Color seleccionado: Cobrizo
PUBLICADO POR:
Wendy S.
junio 11, 2020
Too strong it actually made my hair a bright ruby color
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PUBLICADO POR:
Shannon H.
Respuesta de nuestros expertos
Wendy - We’re very sorry to hear that you were so disappointed with your customer service experience -- and we appreciate your candor. At eSalon, our company is continuously looking for better ways to improve our service based on what clients, like you, tell us. Our main goal is to provide the best client experience, so please let us know if you have any additional thoughts or feedback. We do take it all to heart.
PUBLICADO POR:
Rhonda M.
junio 11, 2020
Turned my hair green
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Rhonda M.
junio 11, 2020
Love the hair color but this turned be green
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PUBLICADO POR:
Shannon H.
Respuesta de nuestros expertos
Rhonda - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide what you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
ANA LAURA S.
junio 10, 2020
Tint rinse
Color seleccionado: Dorado caoba
PUBLICADO POR:
ANA LAURA S.
junio 10, 2020
Instructions were not clear. Gloves not provided and instructions did not say to use them. The only thing that was tinted were my hands. Didn't see any difference to my hair.
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PUBLICADO POR:
Shannon H.
Respuesta de nuestros expertos
Ana - We're truly sorry that our Tint Rinse (Golden Mahogany) did not provide what you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Barbara B.
junio 10, 2020
Not a good match for me
Color seleccionado: Dorado
PUBLICADO POR:
Barbara B.
junio 10, 2020
Left my hair looking red,, not brown.
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PUBLICADO POR:
Shannon H.
Respuesta de nuestros expertos
Barbara - We’re very sorry to hear that you were so disappointed with your customer service experience -- and we appreciate your candor.
At eSalon, our company is continuously looking for better ways to improve our service based on what clients, like you, tell us. Our main goal is to provide the best client experience, so please let us know if you have any additional thoughts or feedback. We do take it all to heart.
PUBLICADO POR:
Sara G.
junio 10, 2020
Weird coverage
Color seleccionado: Cobrizo
PUBLICADO POR:
Sara G.
junio 10, 2020
I tried a few different techniques but the tint rinse only grabbed onto random strands of my hair and not in a good way. I'm totally stoked on Esalon’s hair color & the money I’m saving doing it myself but the rinse just lets the world know that I color my hair at home & think that I probably shouldn’t.
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PUBLICADO POR:
Shannon H.
Respuesta de nuestros expertos
Sara - We're truly sorry that our Tint Rinse (Copper) did not provide what you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Brandi D.
junio 10, 2020
I didn’t see any difference?
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Brandi D.
junio 10, 2020
I used as directed but I saw no change as far as shine or tone?
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PUBLICADO POR:
rumiko A.
Respuesta de nuestros expertos
Brandi - We're truly sorry that our Tint rinse did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Carmen B.
junio 9, 2020
Tint
Color seleccionado: Cobrizo
PUBLICADO POR:
Carmen B.
junio 9, 2020
It’s ok but no big deal
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PUBLICADO POR:
.
Respuesta de nuestros expertos
Kimberly- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Agnes W.
junio 8, 2020
Made hair very dry
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Agnes W.
junio 8, 2020
The tint rise did the job, but it also made my hair quite stiff and dry. Please use a good conditioner with it.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Agnes- We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the texture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Cathryn M.
junio 7, 2020
Might be more trouble than its worth
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Cathryn M.
junio 7, 2020
I initially used this tint rinse for about 10 minutes and saw no change. I tried it again for 35 minutes along with the red neutralizer toning mask for 35 minutes as well. I saw a decent amount of the red disappear from my dark brown hair. I was satisfied with the results but not the process. It is hard to set aside an hour each week to toning my hair. I wish there was an easier way to achieve these results without adding such time consuming steps to my routine. It also tangled my hair very badly.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Cathryn - We’re truly sorry that the timing for our Tint Rinse (Red Neutralizer) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Heather S.
junio 6, 2020
Like the idea but it is a little orange
Color seleccionado: Dorado
PUBLICADO POR:
Heather S.
junio 6, 2020
Comes through a little orange
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PUBLICADO POR:
Megan T.
Respuesta de nuestros expertos
Heather - We're truly sorry that our Tint Rinse (Golden) did not provide the coloring experience that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
K M.
junio 5, 2020
Couldn’t use all over
Color seleccionado: Dorado
PUBLICADO POR:
K M.
junio 5, 2020
Left my hair feeling ‘dirty’, not silky and shiny as usual, and could only use on the bottom portion of my hair as a result.
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PUBLICADO POR:
Shannon H.
Respuesta de nuestros expertos
KM - We're truly sorry that our Tint Rinse (Golden) did not provide what you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Carmen L.
junio 5, 2020
Naja
Color seleccionado: Dorado
PUBLICADO POR:
Carmen L.
junio 5, 2020
Leider habe ich mit oder ohne diesem Produkt keinen Unterschied bemerkt.
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Carmen L. - Es tut uns leid zu hören, dass unser Tint Rinse (Golden) nicht Ihren Vorstellungen entsprochen hat. Wir versuchen unseren Service sowie unsere Produkte stets zu verbessern und schätzen wirklich jede Rückmeldung. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. Wir schätzen Ihr Feedback wirklich sehr.
PUBLICADO POR:
Angela C.
junio 4, 2020
Tint rinse
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Angela C.
junio 4, 2020
It’s ok. Don’t notice much difference
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PUBLICADO POR:
.
Respuesta de nuestros expertos
Angela- We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
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