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9,115 Comentarios de clientes |
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So do Color seleccionado: Dorado Hard to see difference and it is drying. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTashan - We're truly sorry that our Tint Rinse (Golden) did not provide provided the tone that you expected. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. Keep an eye on your inbox for more details. |
So so Color seleccionado: Beige cálido It is hard to notice much about these tints. Plus, they tend to be drying. Warm beige worked a little better than the blonde. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTashan - We're truly sorry that our Tint Rinse (Warm Beige) did not provide the moisture or tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Just ok Color seleccionado: Dorado Didn't find this Made much of a difference to shine and colour 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosStephanie - We’re truly sorry that our Tint Rinse (Golden) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Redfish hair line Color seleccionado: Morado It made my gray hairline reddish 😩 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJoy - We're truly sorry that our Tint Rinse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Tint Color seleccionado: Cobrizo Doesn't do much 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHey Buffy, we are truly so sorry that our Tint Rinse (Copper) didn't work out to well for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not a great product Color seleccionado: Cobrizo Wash in wash out 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSacha D.- Thank you for your feedback. We're truly sorry that our Tint Rinse (Copper) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
Bof Color seleccionado: Caoba cobrizo Je ne vois pas vraiment de reflets et assèche les cheveux 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVirginie T.- Merci pour vos commentaires. Nous sommes vraiment désolés d’apprendre que notre Tint Rinse n'a pas fourni le résultat auquel vous vous attendiez. Nous allons vous contacter par e-mail afin de remédier à cette situation, conformément à notre garantie de satisfaction. Chaque cliente est importante et nous sommes impatients de vous proposer un produit qui répondra mieux à vos besoins. Vous retrouverez plus de détails dans l’e-mail envoyé. |
It's okay. Color seleccionado: Dorado I truly can't tell that it has help retain a color in my hair. But I do use it just in case I just can't see it maybe other people will. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosP Mason - We’re truly sorry that our Tint Rinse (Golden) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Doesn't work Color seleccionado: Castaño claro I was really hoping that this product would extend my colour and save me money in between toners but can't say it's make any difference at all! The product is so runny feels like it's watered down. Not impressed! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEmma F.- Thank you for your feedback. We're truly sorry that our Tint Rinse (Light Brunette) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
didnt do much Color seleccionado: Neutralizador de rojos intensos I didnt see any difference 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWanda - We’re truly sorry that our Tint Rinse (Soft Red Neutralizer) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Sheer but Watery Color seleccionado: Dorado I would like to say for me, it was watery and smells funny. It did said it's tinted and not something that Brighting the hair. Unless it supposed to that too. I tried it a few times and didn't see a difference. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosYsabel - We’re truly sorry that our Tint Rinse (Golden) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
It was okay. Color seleccionado: Morado It added a purple sort of shine but definitely didn't add purple pigment or bring out purple tones. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Ellie, We're truly sorry that our (product) did not provide Tint Rinse (Purple) that you expected. We have reached out to you via email to see what we can do about remedying this situation. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
It was ok Color seleccionado: Cobrizo I wasn't really thrilled with it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNadine - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
The brown was good, the golden definitely not Color seleccionado: Dorado The brown rinse left my hair soft and silky, the golden shade which i tried for variety resulted in an immediate frizzy mess. I didnt leave it on for more than a few seconds and never used it again. The eventual solution to the frizz was to grow it out and cut it off. I cant understand how two such similar products can be so different. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGreta - We’re truly sorry that our Tint Rinse (Golden) did not provide the results that you were expecting. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Die Farbe ist toll - doch meine Haare wie Stroh Color seleccionado: Cobrizo Schade, für mich bzw. meine Haare nicht geeignet. Die Farbauffrischung ist zwar super, doch bereits beim einwirken und ausspülen für mich sehr unangenehm. Trotz Spülung waren meine Haare kaum durchkämmbar und auch beim Fönen und stylen war alles schwierig. Ich werde es nicht mehr anwenden. Schade! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosClaudia W. - Herzlichen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrung mit uns zu teilen. Wir bedauern sehr, dass unser Tint Rinse (Copper) nicht Ihre Erwartungen erfüllt hat. Im Zuge unserer Kundenzufriedenheitsgarantie möchten wir gern mit Ihnen darüber sprechen, wie wir es wiedergutmachen können. Jeder einzelne Kunde liegt uns sehr am Herzen und wir möchten Ihnen ein Produkt anbieten, das Ihre Bedürfnisse besser erfüllt. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. |
Do not recommend Color seleccionado: Neutralizador de rubios Not sure this product is for me. It strips the color from my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChristina - We’re truly sorry that our Tint Rinse (Blonde Neutralizer) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Maybe I just got unlucky? Did not work for me at all! And dried out my hair. Color seleccionado: Cobrizo I was excited to use this product because I previously have used the color hair mask and it worked wonders, but I wanted something more low-key for color maintenance. When I used this product it not only added no color to my hair, but I think stripped some of my color out. It really dried out my hair, did not make it shiny like it said it would. I was also confused that this product lathered because other tint related products do not lather, they act more like conditioner. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnnie - We're truly sorry that our Tint Rinse (Copper) did not provide the texture and results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Kein Unterschied erkennbar Color seleccionado: Neutralizador de rojos intensos Leider konnte ich keinen Unterschied erkennen die den Rotton der Haare betrifft. Der Geruch ist sehr intensiv und trifft nicht meinen Geschmack. 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLarissa V. - Vielen Dank für Ihr Feedback. Wir bedauern sehr, dass unser Tint Rinse (Soft Red Neutralizer) nicht Ihre Erwartungen erfüllt hat. Im Zuge unserer Kundenzufriedenheitsgarantie möchten wir gern mit Ihnen darüber sprechen, wie wir es wiedergutmachen können. Jeder einzelne Kunde liegt uns sehr am Herzen und wir möchten Ihnen ein Produkt anbieten, das Ihre Bedürfnisse besser erfüllt. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. |
Darker Color seleccionado: Dorado I thought this would bring out the highlights in my hair but it actually made it look darker . 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJackie - We're truly sorry that our Tint Rinse (Golden) did not provide the tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Didn’t really help Color seleccionado: Dorado Didn’t make hair more lighter or golden 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDenise - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Tint rinse Color seleccionado: Neutralizador de rubios Have seen no effect on my hair with using this product. Disappointed!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDebra - We’re truly sorry that our Tint Rinse (Blonde Neutralizer) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Tint rinse Color seleccionado: Caoba cobrizo It looked like I had put iodine in my hair and patchy. I washed hair normally then, applied the rinse. I let it sit a bit like stated then rinsed well and conditioner. Let air dry as normal. I gave it to my daughter in law to let her try. She has natural dark and wanted to try the tint and see if it works for her 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSusan - We're truly sorry that our Tint Rinse (Mahogany Copper) did not perform as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Bof Color seleccionado: Cobrizo Je ne trouve pas ce produits super super je ne le reprendrais pas . 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJessica B. - Merci pour vos commentaires. Nous sommes vraiment désolés d’apprendre que notre Tint Rinse Cuivré n'a pas fourni le résultat auquel vous vous attendiez. Nous allons vous contacter par e-mail afin de remédier à cette situation, conformément à notre garantie de satisfaction. Chaque cliente est importante et nous sommes impatients de vous proposer un produit qui répondra mieux à vos besoins. Vous retrouverez plus de détails dans l’e-mail envoyé. |
je n'essaierai même pas Color seleccionado: Dorado contient trop de produits nocifs et vu le ratage de la couleur , pas envie d'aggraver mes cheveux 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNELLY P. - Merci d'avoir partagé votre expérience avec nous. Nous sommes que notre Tint Rinse ne réponde pas à vos attentes. Nous souhaitons sans cesse améliorer notre service et nos produits et nous tenons à votre satisfaction en tant que cliente. Nous espérons pouvoir vous aider ! |
NOT SURE WHAT THE POINT OF THIS TINT IS Color seleccionado: Castaño claro Doesn't make any visible change to my hair. Maybe it is more dried out if anything. Don't waste your money. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBrianne - We're truly sorry that our Tint Rinse (Light Brunette) did not provide the tone that you expected. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Turned my hair pink Color seleccionado: Caoba cobrizo Do a test strand before doing your whole head! I have naturally dark brown hair with chocolate babylights that have faded to more of a brassy dark blonde. I was expecting this color to be a dark reddish brown because of the name and description, but it turned my highlights pink and didn’t do anything to my natural hair (which i was fine with and was expecting). I’m giving it two stars because it’s a nice pink color, but I definitely don’t want pink hair right now. Thankfully I just did one strand to test it, I just hope it washes out completely. It might work better for other people but idk why it didn’t work for me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAlly - We're truly sorry that our Tint Rinse (Mahogany Copper) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not Recommended Color seleccionado: Dorado caoba This dried out my hair so that it felt like straw. I used it twice and got the same result both times. I don’t think it even added much color. Waste of money for me…it went in the garbage. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKaren - We’re truly sorry that our Tint Rinse (Golden Mahogany) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Left my hair frizzy Color seleccionado: Cobrizo Not much colour deposited. Left my hair soft but strangely frizzy. Wouldn’t use again 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNaomi T. - Thank you for your feedback. We apologize for the disappointing experience you have had with our Tint Rinse Copper. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Didn't get rid of the orange Color seleccionado: Neutralizador de rojos Didn't get rid of the orange, but it made my hair really soft. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaura - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Don't see the point Color seleccionado: Caoba cobrizo It smells good, but doesn't really do much 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLynn - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your experience. We hope to continue helping you find hair perfection! |
Turned pink red Color seleccionado: Morado It made my hair look red mahogany shade which is interesting - but opposite from what I want. Hope it fades soon. It seemed damaging. Had to use lots of conditioner afterwards. Would be careful and not try this unless you are mot going anywhere. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTricia - We're truly sorry that our Tint Rinse (Purple) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not sure Color seleccionado: Neutralizador de rubios I may have ordered the wrong tint rinse for my hair, but I didn’t notice any difference in my highlighted hair after using. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSherrie - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not counteract the brassy tones from your color as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not sure Color seleccionado: Neutralizador de rojos intensos I used this and I do think it lessened the brassiness but felt like it was difficult to rinse out like it left a film on my hair. I will continue to try as once dry my hair was fine. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSherrie - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the texture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Ordered and disappointed Color seleccionado: Neutralizador de rojos I didn’t get the correct product that I ordered 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLacie - We're truly sorry that our Tint Rinse (Red Neutralizer) is not what you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Tint rinse Color seleccionado: Neutralizador de rojos intensos This does not work at all 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCourtney - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Rinse Color seleccionado: Neutralizador de rojos Can’t review as my color did not come out and my roots are still grey. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSumeet - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
bon soin Color seleccionado: Neutralizador de rojos Dommage qu'il ne ravive pas les racines lorsqu'elles redeviennent blanches 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEvelyne M. - Nous vous remercions d’avoir pris le temps de nous faire part de vos commentaires. Nous sommes désolés d’apprendre que vous n’êtes pas totalement satisfaite de votre expérience avec notre Tint Rinse. Nous allons vous contacter par e-mail afin de vous aider. À très vite ! |
Not for me, I'm afraid Color seleccionado: Dorado I was hoping to see a bit of a 'glow' after using this product but, to be honest, I really couldn't tell the difference unfortunately. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPatricia B. - Thank you for your feedback. We're truly sorry that our Tint Rinse (Golden) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
Tint rinse Color seleccionado: Dorado I don't seem to see much difference after I use it. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNina - We're truly sorry that our Tint Rinse (Golden) did not provide the tone and coverage you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Drying and no change in color Color seleccionado: Neutralizador de rojos intensos This product damaged my hair, and left no hint of tint, even after leaving in my hair for an extended period of time. Please refund when possible. Thank you. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJoe - We're truly sorry that our Tint Rinse in Soft Red Neutralizer did not provide the enhancement that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
No color change Color seleccionado: Castaño claro I used the tint rinse for the first time today and saw no change in color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGina - We're truly sorry that our Tint Rinse did not provide the change that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not My Favorite Color seleccionado: Morado I enjoyed that this adds color back into my hair in between coloring so that my color continues to be vibrant. However, I haven't used it as much as recommended because it leaves my hair feeling thick and greasy from the product buildup. I will continue to use what I have but will not be ordering this specific product again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCourtney - We're truly sorry that our Tint Rinse did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
NOTHING! Color seleccionado: Dorado caoba I followed instructions and saw no change. Even my blonde highlights were unchanged. It did seem to condition well. I will try again and leave on longer. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Gina - We're truly sorry that our Tint Rinse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Turned my towel red. Color seleccionado: Rojo Rinsed out so there was no more color in the water but still my white towel was stained red. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAshley - We’re truly sorry for your experience. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Oh the knots! Color seleccionado: Cobrizo I’ve tried this product twice now, the second time being yesterday. Both times it turned my long, curly hair in to a nest of knots. It took me almost 20 minutes and a good bit of conditioner to gently get them out. While it did enhance my hair color nicely, it wasn’t worth the trouble of the knots. Personally, I won’t be using this product again! (As a side note, I’ve absolutely loved every other product I’ve gotten from eSalon and I will remain a loyal customer! 😊) 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa - We’re truly sorry that our Tint Rinse (Copper) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
habe keinen Unterschied festgestellt Color seleccionado: Castaño claro die Idee ist gut, aber ich habe leider keinen Unterschied bemerkt... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPatrizia C. - Vielen Dank für Ihre Kontaktaufnahme. Wir bedauern sehr, dass unser Tint Rinse (Light Brunette) nicht Ihre Erwartungen erfüllt hat. Im Zuge unserer Kundenzufriedenheitsgarantie möchten wir gern mit Ihnen darüber sprechen, wie wir es wiedergutmachen können. Jeder einzelne Kunde liegt uns sehr am Herzen und wir möchten Ihnen ein Produkt anbieten, das Ihre Bedürfnisse besser erfüllt. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. |
bemerke keinen Unterschied Color seleccionado: Cobrizo man sah keinen Unterschied 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPatrizia C. - Vielen Dank für Ihr Feedback. Wir bedauern sehr, dass unser Tint Rinse (Copper) nicht Ihre Erwartungen erfüllt hat. Im Zuge unserer Kundenzufriedenheitsgarantie möchten wir gern mit Ihnen darüber sprechen, wie wir es wiedergutmachen können. Jeder einzelne Kunde liegt uns sehr am Herzen und wir möchten Ihnen ein Produkt anbieten, das Ihre Bedürfnisse besser erfüllt. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. |
arlésienne Color seleccionado: Dorado pas recu ma commande 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBrigitte - Nous sommes sincèrement désolés d'apprendre que votre commande eSalon ne soit pas arrivée. Nous allons vous contacter par e-mail afin de remédier à cette situation. Encore merci pour vos commentaires. |
Tint rinse Color seleccionado: Cobrizo This product colored red in my hair and now my hair looks brown with red in it in the sun. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKristin - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not impressive Color seleccionado: Dorado Not ordering 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCheryle - We're truly sorry that our Tint Rinse (Golden) did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
cancel my subscription Color seleccionado: Rojo Directions not accurate unable to cancel Ridiculous 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKelly - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our representatives to resolve your concern. Please let us know if there is anything else we can do to help! |
Why? Color seleccionado: Neutralizador de rojos Why would you neutralize the red? I asked for dark brown with blue undertones so my hair would have shine and not appear dull. By neutralizing the red, I was very away the blue and red together would give it a bit of a purple look in sunlight. That’s what I was going for. I have flat dull hair that is obviously colored. 0 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKate - We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the tone that you expected. I would recommend trying one of our Booster Tint Rinse for your desired effect. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Way too red/orange Color seleccionado: Cobrizo I do not like this product. It turned my hair orange and was very hard to get out after it was used. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAngie - We’re truly sorry that our Tint Rinse (Copper) did not provide the tone that you expected. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Didn’t see much difference Color seleccionado: Morado I think it might add some shine, but I never notice a difference in the color. I have the purple one and I can’t see any purple, but it might be worth it for the shine? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmanda - We're truly sorry that our Tint Rinse (Purple) did not provide the tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Copper Color seleccionado: Cobrizo I thought it might help with the grey but never mind still a nice product 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMartina P. - Thank you for your feedback. We're truly sorry that our Tint Rinse (Copper) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
Didn’t work Color seleccionado: Neutralizador de rojos intensos Did not reduce brassiness at all. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMandy - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not cancel out the brassy tones from your color as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Just didn't do much to tone my red tones Color seleccionado: Neutralizador de rojos intensos For whatever reason, this just didn't do much to reduce the red tones in my hair. I have med-dark brown hair and like to color it a shade lighter with some highlights. My hair tends to get reddish tones so I'm still trying to find the perfect mix/processing time maybe. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKathleen - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not sure it enhances my colour at all Color seleccionado: Cobrizo Was hoping this would revive my colour between dyes but I don't think it does anything. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMax M. - Thank you for your feedback. We apologize for the disappointing experience you have had with our Tint Rinse. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! Please keep an eye on your inbox for more details. |
Ok? Color seleccionado: Beige cálido I find this product isn't so good for my hair, leaves it dry 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSussi - We’re truly sorry that our Tint Rinse (Warm Beige) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Tint rinse Color seleccionado: Morado Disappointed in this product, I didn't notice and difference in my hair color Mary Whaley 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMary - We're truly sorry that our Tint Rinse (Purple) did not provide the coverage that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Didn't see a change Color seleccionado: Dorado caoba My hair is very light right now, I was hoping this would add just a little tint and honestly I got nothing. My hair looked exactly as it did before I used it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMindy - We're truly sorry that our Tint Rinse (Golden Mahogany) did not provide the coverage that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Just Ok. Color seleccionado: Cobrizo It had a nice smell and made my hair feel nice, but I couldn’t tell much of a difference after using it. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHaley - We're truly sorry that our Tint Rinse (Copper) did not provide the tone and coverage that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Tint Color seleccionado: Castaño claro I don’t see a difference 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKim - We’re truly sorry that our Tint Rinse (Light Brunette) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
HAIR FALL OUT Color seleccionado: Rojo Made my hair look like cherry or pink and on the sides in my hair I have to keep cutting it’s about 4 inches wide 4 inches long because I’ve been cutting it off it feels Light cotton it ruined my hair made my hair pink cherry color threw it out out. It won’t let me tell you about the communist I’ll tell you up here I have not used yet I’m scared years and it might ruin my hair and break my hair like the so-called in between coloring wash red in my hair pink and cotton mad at between my ear and front lobe. Nobody listens to me they keep sending me more brown I need red not brown not dark brown not medium brown not light brown red picture I sent you of me and the picture of the girl on your page and then they send me just a bottle that’s already been premade that’s it no gloves no nothing not like before 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKaren - We're truly sorry that our Tint Rinse did not provide the results that you expected. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Hair tint Color seleccionado: Dorado Great product but prefer the copper. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarilyn L. - Thank you for your feedback. We're truly sorry that our Tint Rinse (Golden) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
Not sure Color seleccionado: Dorado This item doesn’t seem to do much of anything for my hair. I don’t see a difference at all. Won’t be buying again 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosValerie - We’re truly sorry that our Tint Rinse (Golden) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Schlimme Farbe Color seleccionado: Rojo Für mich überhaupt nicht schön Die Farbe sieht aus wie mit Buntstifte drauf gemalt und ist zum Glück nach der nächsten Wäsche wieder weg....nur nicht vom Kissenbezug....da ist sie dauerhaft haltbar..... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaike F. - Vielen Dank für Ihr Feedback. Wir bedauern sehr, dass unser Tint Rinse (Red) nicht Ihre Erwartungen erfüllt hat. Im Zuge unserer Kundenzufriedenheitsgarantie möchten wir gern mit Ihnen darüber sprechen, wie wir es wiedergutmachen können. Jeder einzelne Kunde liegt uns sehr am Herzen und wir möchten Ihnen ein Produkt anbieten, das Ihre Bedürfnisse besser erfüllt. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. |
Didn’t care for tint rinse Color seleccionado: Neutralizador de rojos intensos I didn’t notice anything different to my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosOur deepest apologies that the Tint Rinse did not meet your expectations. We have reached out to you via email to see what we can do to help, per our Satisfaction Guarantee. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Dont need if you hope to refresh outgrowth Color seleccionado: Dorado Not made to refresh color for grays. Instructions target lower part of hair and roots. Claim is to produce more shine. I mistakenly thought the refresh would help cover gray outgrowth while waiting for next shipment. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJulie - We're truly sorry that our Tint Rinse (Golden) did not provide the gray coverage that you expected. The Tint Rinse is meant to revive your already colored hair. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
No difference Color seleccionado: Neutralizador de rubios I really haven't noticed anything great about this product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLia - We’re truly sorry that our Tint Rinse (Blonde Neutralizer) did not perform as expected. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Did not work for brassy hair caused by box dye Color seleccionado: Neutralizador de rojos I used a dark brown dye on my hair and after a while it became brassy and red. Unfortunately this product didn't fix it even after multiple uses. The product is good quality and smells great, it just was not right for me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDanny - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Don’t waste your time/money Color seleccionado: Neutralizador de rojos I wanted this to work but it did absolutely nothing for my hair except leave it dry and a wod of my hair came out when I rinsed it out. I used as directed and I used it twice to be sure but won’t be risking my hair again. 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHannah - We're truly sorry that our Tint Rinse (Red Neutralizer) did not perform as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
No noticeable difference Color seleccionado: Neutralizador de rojos intensos Didn't hurt my hair by any means, but I didn't really notice it helping with toning down the red tones I have throughout my hair. I went to a cooler brunette color dye from a more auburn tint, so I got this to go along with it for in between dye jobs as the color faded some. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnne - We’re truly sorry that our Tint Rinse (Soft Red Neutralizer) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not working Color seleccionado: Dorado Not working 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNadine - We’re truly sorry that our Tint Rinse (Golden) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
No real different, IMO. Color seleccionado: Dorado I don't really see much of a difference with this. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosValerie - We're truly sorry that our Tint Rinse did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Stains Color seleccionado: Dorado caoba This stains your scalp when you use it. Looks worse not better. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJamie - We’re truly sorry that our Tint Rinse (Golden Mahogany) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
I like the concept but the product is too runny Color seleccionado: Rojo I really like the concept of this product, however it was so runny. It would occasionally leak a bit on my bathroom floor from sitting in the container. And since it was so runny. It was hard to really keep the product really well in your hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBianca - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
doesn't appear to make a change Color seleccionado: Rojo doesn't appear to make a change 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRachele - We’re truly sorry that our Tint Rinse (Red) did not provide the coverage that you expected. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
doesn't appear to make a change Color seleccionado: Morado doesn't appear to make a change 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRachele - We’re truly sorry that our Tint Rinse (Purple) did not provide the tone that you expected. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Wrong Move Color seleccionado: Dorado This was recommended for my new colour but sadly it took the colour out and I ended up with a ginger parting. Won’t use it again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJan P. - Thank you for your feedback! We're truly sorry that our Tint Rinse did not provide the golden tones you expected. We have reached out to you via email to see what we can do about remedying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
Verbessert meine Haarfarbe nicht Color seleccionado: Neutralizador de rubios Dieser Neutralisieren führte nicht zum gewünschten Farbergebnis. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSabine S.- Herzlichen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrung mit uns zu teilen. Wir bedauern sehr, dass unser Tint Rinse (Blonde Neutralizer) nicht Ihre Erwartungen erfüllt hat. Im Zuge unserer Kundenzufriedenheitsgarantie möchten wir gern mit Ihnen darüber sprechen, wie wir es wiedergutmachen können. Jeder einzelne Kunde liegt uns sehr am Herzen und wir möchten Ihnen ein Produkt anbieten, das Ihre Bedürfnisse besser erfüllt. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. |
Tint Rinse purple Color seleccionado: Morado It dry my hair horribly. The tint didn't even work for my hair. I was disappointed. I believe esalon products are not best products for my hair type. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWanda - We're truly sorry that our Tint Rinse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Wear gloves Color seleccionado: Castaño oscuro My hair is soft black so its dark. This tint rinse really stains your hands & fingernails. It's a bit watery so comes out quickly and will make a mess. Use gloves or it will stain bad. I don't see a color difference in my hair so I feel it was a waste of money. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDarlene - We’re truly sorry that our Tint Rinse (Dark Brunette) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
I hated the color. Color seleccionado: Cobrizo I did not like the color. Made my hair look like a carrottop 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKimberly - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
No change in color in-between coloring as expected. Color seleccionado: Neutralizador de rojos intensos Will probably not order again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLydia - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not perform as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Did nothing Color seleccionado: Cobrizo Very disappointing, a complete waste of money. The only place it deposited colour was my nails 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosL Hughes - Thank you for your feedback. We're truly sorry that our Tint Rinse (Copper) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
Made my hair, well, copper Color seleccionado: Cobrizo It came with everything when I bought my first kit. I was slightly confused as the instructions on the leaflet said to use it before and the instructions on the bottle said to use after. I ended up getting a phone call from one of the advisors who was an extremely lovely and helpful lady. She confirmed i should use it before so i did as i was told. I bought demi permanent dye and the more i wash my hair the more copper it comes out (blue/purple shampoo is not helping). I'm very disappointed and wish I had gone with my guts and skipped this product altogether. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJulia P. - Thank you for your feedback. We're truly sorry that our Tint Rinse (Copper) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
Not impressed. Color seleccionado: Cobrizo This product did nothing to revive, refresh, boost or tint my hair color. I won’t purchase again. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRuthanne - We're truly sorry that our Tint Rinse (Copper) did not provide the refresh and boost of tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Make my hair dry Color seleccionado: Castaño oscuro I don't know what to say but let's my hair dried and no soft even after applying conditioner. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLizabeth - We're truly sorry that our Tint Rinse (Dark Brunette) did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
refresh Color seleccionado: Morado prodotto utile per ravvivare il colore, un po' difficile la gestione sotto la doccia come indicato. 0 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGiulia - Grazie per aver condiviso la sua opinione con noi! Siamo felici che il prodotto sia di suo gradimento, le abbiamo inviato un'email con alcuni consigli per l'applicazione, nel caso potessero esserle utili. Grazie ancora per la sua fiducia! |
So so Color seleccionado: Cobrizo Can't really tell whether it's making a difference or not 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDanita - We're truly sorry that our Tint Rinse (Copper) did not provide a noticeable difference. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not the right one for me Color seleccionado: Neutralizador de rubios I chose this based on description and reviews. I have caramel brown color with lighter blonde highlights. I really wanted to use something to make my highlights pop. I tried it once, followed directions and nothing happened. Tried it for a second time, this time I used more and left it longer and I almost feel like it made left my base color with more reddish tones. I am not sure if I chose the right product for me or if it just didn't work for me. I would hate to order again, pay shipping and get it wrong. I was so hopeful after reading the reviews and couldn't wait to get it. Unfortunately I am a little disappointed. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWendy - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide your highlights the tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Lovely colour but very harsh on your hair Color seleccionado: Cobrizo Wouldn’t recommend other than extremely occasionally and bare in mind if your hair is in good condition it will strip your hair of its natural shine 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVicky L.- We appreciate your feedback here at eSalon! We are so sorry to hear that you were not happy with the outcome you expected with our Tint Rinse (Copper). We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
Not so great Color seleccionado: Rojo It gets more color in my hands than in the hair Maybe has to be use it more often. But the difference is not that much 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAna Maria M. - We're truly sorry that our Tint Rinse (Red) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
It’s ok Color seleccionado: Cobrizo Mediocre color deposit 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSumi - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Disaster Color seleccionado: Neutralizador de rojos intensos An absolute waste of money and hopes. Has done nothing to the brassy/warm tones and the lighter hair made dirty/greenish looking. Absolutely ugly. Requested a refund. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSigita V. - Thank you for your feedback. We apologize for the disappointing experience you have had with our Tint Rinse (Soft Red Neutralizer). Upon reviewing your profile, we see that you have already worked with one of our Team to resolve your concern. Please let us know if there is anything else we can do to help! We're always looking to improve our service and products, and truly value everything our clients say. |
Cancel Color seleccionado: Cobrizo Not happy 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPatricia - Thank you so much for your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
did not use Color seleccionado: Neutralizador de rojos intensos I did not use not needed 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJudi - Thank you for reaching out! Once you've had the chance to try Tint Rinse, we would love to hear your feedback. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Looks good but doesn’t feel good Color seleccionado: Dorado I like the product, the colour and how easy it is to use but hair feels likes rough and tangles easy afterwards, similar to the feeling of washing without conditioning. Discontinued use 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaura F.- Thank you for your feedback. We're truly sorry that our Tint Rinse (Golden) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
Waste of money Color seleccionado: Rojo Doesn’t do a thing. Don’t waste your money. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAdrian - We’re truly sorry that our Tint Rinse (Red) did not meet your expectations. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |