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1,849 Comentarios de clientes |
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Didn’t like itIt made my hair dull and no volume. Sorry 😐 this is probably only good when i don’t want to style my hair. Because when I apply it doesn’t give any volume to my hair it looks dead. I want something that when I apply it’s shiny and it will give volume to my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosFelicitas - We truly appreciate your feedback. Upon reviewing your account, we see that you have already worked with a color specialist to resolve this matter. Please let us know if there is anything else we can do to help! |
Great shine but too heavy for curls to set and hold.The product was recommended for protection when heat styling as my hair is already color treated and heat styled daily. For those same reasons I need some added frizz control and added shine. I give it a 9.5 in the frizz and shine control category but my hair would not form or hold a decent curl with it in my hair. I only wash my hair every other day so the 2nd day it would curl but wouldn't hold the curl the whole day even using hair spray. The person I spoke with did warn me this could be a problem so of course my limp problem hair just had to fit the bill but I wouldn't let that deter you from trying it. When putting it in just feels like good stuff so I'm disappointed. 5 de 7 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWanda - We're truly sorry that our Shine Silk did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
HairNotice shine when wet not dry 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMartha - Thank you for your feedback. We apologize for the disappointing experience you had with our Shine Silk. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Shine Silk made hair flat - greasyShine Silk did not give my hair any shine at all but did weigh it down and make it greasy. I was careful to spray a small amount in my hand, rub together then apply to mid & ends of hair but same results I've had in the past when trying one of these types of "shine" product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa - We're truly sorry that our Shine Silk did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not what I expectedToo heavy for my fine hair even with minimal application. Would also prefer a spray for for better overall application. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPatricia - We're truly sorry that our Shine Silk was heavier than you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not very goodBought this expecting miracles. Not as good as the one I buy in the supermarket. My hair is coarse and wirery this. It didn’t make it smooth or shining. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGill - We're truly sorry that our Shine Silk did not provide the shine and smoothing you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not what I was expectingThe fragrance is too strong and smells like chemicals, not at all natural. Not sure why but I expected a spray for some reason. My bad. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPriscilla - Thank you for your feedback. We apologize for the disappointing experience you had with our Shine Silk. We're always looking to improve our service and products, and truly value everything our clients say. Per our Satisfaction Guarantee, we've added a store credit to your account with us. We will reach out to you shortly with more information. |
Getting to much of a messI dont like my hair dye anymore. It is so much easier to do it with store bought kind. I'm done. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKaren - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Too muchToo heavy for my fine hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMolly - Thank you for your feedback. We apologize for the disappointing experience you had with our Shining Armor. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Just OkayWorked okay, wasn't any better than anything I can buy at the drugstore for a fraction of the cost. Also, the pump on the bottle I received didn't work, so I have to untwist the top to use the product. Not a big deal, but the packaging could use some work. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMary - We're truly sorry that our Shine Silk did not work. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
IDK what I was thinking, when I ordered this product...I have fine hair which, tends, to be oily. This, just, made my hair an oily mess! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTom - Thank you for your feedback. We apologize for the disappointing experience you had with our Shining Armor. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Shining ArmorGood shine but weighs down my hair 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMary - Thank you for your feedback. We're sorry to hear you found our Shining Armor Renewing Treatment Oil to be too heavy. We're always looking to improve our service and products, and truly value everything our clients say. Per our Satisfaction Guarantee, we have reached out to you via email to see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Not what I expectedI've been using another product for years and it has never left my hair looking greasy. I'm afraid this left my hair looking greasy and weighed down. I won't purchase again. It may work for others, but not on my fine and naturally curly hair. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKathy - We're truly sorry that our Shining Armor left your hair feeling greasy and weighed down. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Thin hairProduct seemed to leave my hair a bit greasy looking but I only use it on days I dont wash and the hair is dry. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChrista - We're truly sorry that our Shining Armor left your hair feeling greasy. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Greasy messI got this to help with frizz and shine. Followed directions but found my hair just looked greasy and felt stiff. Not a product I'll purchase again. Disappointed. 6 de 7 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichele - We're truly sorry that our Shining Armor did not provide the added shine and decreased frizz you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
ShineI like the shine this gives my hair. But, I thought it would get rid of fly aways and help keep my hair from being so frizzy. After using this product I notice a bit less frizz but it is still there. I use it for the shine effect. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRobin - Thank you for your feedback. We apologize our Shining Armor Renewing Treatment Oil did not get rid of your fly-aways as expected. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
No differenceI have color treated super dry hair and didn’t notice this helping with shine beyond 5 mins of initial application... wouldn’t buy again 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMissy - We're sorry you didn't see enough of a change with our Shining Armor Renewing Treatment Oil. We recommend using every day to multiple times a week to improve the condition and shine of your hair. Once you have been using the product consistently, your hair should become softer and the shine should last longer. We hope this information helps you get the most out of your Shining Armor! |
hair treatmentdoes not tame my frizz or shine my hair as I thought it would 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTracy- We're sorry to hear that you were disappointed by your experience with our Shining Armor. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
Treatment oilRubbish waste of money 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSarah - We apologize for the disappointing experience. We're always looking to improve our service and products, and truly value everything our clients say. Upon reviewing your profile, we see you have reached out to discuss your needs and how we can best assist you, per our Satisfaction Guarantee. |
OilI use it, but don't notice a difference when I do. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosApril - We're truly sorry that our Shining Armor Renewing Treatment Oil did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs |
So soHave used better will not buy again 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCharlene - We're truly sorry that our Shining Armor Renewing Treatment Oil did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. |
Temporary FixThis is a good temporary treatment, but is very temporary. It makes the hair very soft and provides a nice sheen. It gives no body and lasts a short time. Then the hair is fly away and dry. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosIrene - We're sorry to hear that you were disappointed by your experience with our Shining Armor. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
Too gunkyDid not like the texture it gave my hair. Made it feel really greasy 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCourtney - We're sorry you didn't like the texture of your hair with our Shining Armour Renewing Treatment Oil. If your hair is feeling greasy it might be because you are using too much of the product. Shining Armour is an ultra-concentrated argon oil treatment. For best results, we recommend using a couple squirts of the product on your hands and running through your hair. |
DislikeLeaves hair greasy 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDeloise - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Renewing Treatment OilI didn't notice a difference when using the treatment oil. I have other products in my cabinet that work better for shine. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKaren- Thank you for your feedback. We apologize for the disappointing experience you had with our Shining Armour. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Prefer another productI have very fine hair and this product weighed it down too much...also the product I use instead leaves my hair shinier and it has more bounce to it. I do love the products I do use from esalon, just not this one 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPunkRockWife - We're sorry our Shining Armour Renewing Treatment Oil didn't give you the bounce you were looking for. Our argon oil treatment is ultra-concentrated, so a little bit goes a long way. We recommend using no more than one or two pumps in your hand and then briskly coming through your hair. |
Shining oil treatmentDoesn't seem to work well with my hair type. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRosanne - We're truly sorry that our Shining Armor Renewing Treatment Oil did not provide the softness you expected. We have added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your hair's needs. |
Could be betterLeft my hair feeling coarse instead of soft and silky. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMama - Thank you for your feedback. We apologize for the disappointing experience you had with our Shining Armor. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
tried this.... honestlyWanted too love but it made hair even drier. Hair looked like straw. Not appealing. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPatricia - We’re sorry that your hair felt so dry after your color application. Since you have expressed that you were unsatisfied with our product, we have gone ahead and refunded you for this color, in accordance with our Satisfaction Guarantee. Again, we apologize that you were unhappy with your experience. |
It feels OkayThe treatment oil feels okay, I was disappointed in the applicator, it broke the second time I used it, I have to pour the oil into my hand. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRosalie - We're sorry that the Shining Armor applicator broke. We have gone ahead and sent you a complimentary replacement. We apologize for the inconvenience. |
Renewing Treatment OilNot a big fsn every time. Left me feeling wheighted and at times greasy and oily on the scalp and first couple inches of hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTammy - We're sorry your results felt heavy. For optimal results, we recommend applying a small amount of Shining Armor to your mid-lengths and ends instead of your scalp or near your roots. We hope this information is helpful! |
SmoothingThis oil worked very well to temporarily quell my fuzzy curls but evaporated within a couple hours. Over continued use my hair did not improve nor did my style withstand a workday. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosStacy - Because you felt our Shining Armor didn't provide the experience you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
Not my favoriteNot my favorite - too heavy. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosErin - We’re sorry that you were unsatisfied with our Shining Armor and that it left your hair feeling heavy. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
No shine.This product is not a Shining Armor for my coarse hair. I turned Match up off, ordered one of this product and Match up still came...now I have two! 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarnita - We're truly sorry that our Shining Armor did not provide the aspect you expected. Upon reviewing your profile, we see that you talked with a representative, who was able to successfully help you. We are excited that you found your perfect match! |
Not impressedNot impressed 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHeather - Because you felt our Shining Armor didn't provide the quality you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
Not so great!Didn't notice much of a difference when using this product. 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJudy - We’re sorry that you were unsatisfied with our Shining Armor. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
DisappointedI thought it would be a spray on oil - directly to the hair. I already have oils that I have to put in hand and rub into hair that work just as well. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDawn - Thank you for your honest feedback. Per our Satisfaction Guarantee, we've added a store credit to your account with us. We will reach out to you shortly with more information. |
Too greasyLeft my hair greasy. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDebra - We're truly sorry that our Shining Armor did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection! |
Hard to wash out...I think they must have started adding this product to the hair color. I've only used it once and found it very hard to rinse out of my hair. It was left really heavy, stiff, and limp. 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJenny - Because you felt our Shining Armor didn't provide the smoothness you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
BROKENmy bottle was broken, never got to try it 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaureen - We're truly sorry that our Shining Armor did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection! |
treatment oilA little too oily for my fine hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDiane - We're truly sorry that our Shining Armor did not provide the experience you expected. Upon reviewing your profile, we see that you talked with a representative, who was able to successfully help you. We are excited that you found your perfect match! |
Shining ArmorThis product does great as long as you don't apply too much in one area. When I went to use it the first time, the pump didn't work properly. The hose that goes down into the bottle had came out of the sprayer part. I don't want to waste the product just to get the hose out so I put a small amount in my hands, rub them together and then run them through my hair. I imagine it would work better if the sprayer part hadn't come apart. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMary - Thanks for bringing the issue you’re having with the dispensing pump on our Shining Armor to our attention. Per our Satisfaction Guarantee, we've added a store credit to your account with us. We will reach out to you shortly with more information. |
Too oilyDidn't tame my hair or seem to help the color stay any,just made it greasy and stringy and tangled 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNichole - We're truly sorry that our Shining Armor did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection! |
Renewing treatment oilMade my hair flat & drab 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa - We're truly sorry that our Shining Armor did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection! |
NOT SHINYDoes not make my hair shiny . And it makes it go limp . 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBonnie - We're truly sorry that our Shining Armor did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection! |
It was okIt was ok, left my hair a little dryer than the Bio Oil that I used to buy. I don't believe I'd buy this again, though. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLinda - We're truly sorry that our Shining Armor did not provide the experience you expected. Upon reviewing your profile, we see that you talked with a representative, who was able to successfully help you. We are excited that you found your perfect match! |
Left hair greasy lookingWhen I used this product my hair appeared lank and greasy. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGay - We’re sorry that you were unsatisfied with our Shining Armor and that it left your hair feeling lank and greasy. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
Just okayHelped tame some fly-aways when used on dry hair. When used on damp hair like it suggested it made my hair almost sticky. It only kind of went away after styling. Even after styling it was difficult to comb through hair without it breaking my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAlanna - Because you felt our Shining Armor didn't provide the quality you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
shining armortoo oily for me 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBecky - We're truly sorry that our Shining Armor did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection! |