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Repair Shampoo
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449 Client Reviews |
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Very dryingDried my hair out very bad 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJacky - We're truly sorry that our Gaining Strength Color Care Repair Shampoo dried out your hair. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Color care repairIt's okay, leaves hair a little coarse. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDebra - We're sorry to hear that the Gaining Strength Repair Shampoo left your hair feeling a little dry. If you're looking for a shampoo that'll maintain the health of your hair and keep your looks healthy and hydrated we recommend our Getting Rich Moisture Shampoo. We've added a credit to your account so you can try this product instead. Look for our email for more information. |
Is not good for my hair texture.Causes my hair to kink-up and feel rough 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDeborah - We’re sorry that you were unsatisfied with our Gaining Strength and that it left your hair feeling rough. Since you were unhappy with your results, we've issued a $15 credit to your eSalon account. We look forward to delivering the right results for you. |
HorribleMade my hair lock together and hard to clean! Was horrible. I didn't like one bit 0 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsSarah- Thank you for your feedback. We apologize for the disappointing experience you had with our Repair Shampoo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
ItchingI can not explain why or how but this stuff makes my head soooo itchy. Not a fan. 1 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsSusan- We're sorry to hear that you were disappointed by your experience with our Gaining Strength Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information |
Definitely not my favoriteI had high hopes for this product but it just made my hair feel like straw, not soft at all, very disappointed with it. 1 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsRachel- We're sorry to hear that you were disappointed by your experience with our Gaining Strength Color Care Repair Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
Turns your hair into strawWorst shampoo ive ever used. coated your hair in something which make your hair feel like dry straw, while in the shower, not even when dry, i had to use half a bottle of conditioner to bring back my hair. feel like it strips it off all its moisture. really not happy with this 2 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsSonia- We're sorry to hear that you were disappointed by your experience with our Gaining Strength Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
I finally used my old shampooThis may be an ok daily use shampoo, but I don't shampoo daily in order to preserve my color. I never could get the color out with this shampoo, even after multiple applications. 1 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsLisa- We're sorry to hear that you were disappointed by your experience with our Gaining Strength Color Care Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
Would give it a zero if I couldProbably the harshest shampoo I've ever tried. Smells like bar soap...the conditioner is the same.....it can't overcome the overwhelming harshness of the shampoo and wouldn't work through the giant wadded knot that the shampoo produced...also smells like bar soap. Just horrible!!! 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - Thank you for your feedback. We're sorry that you were unhappy with the scent. We're constantly looking to improve our service and products based on what clients, like you, share with us. |
Not as good as I thought it would beI thought it would be more moisturizing and keep the color from fading as quickly than other shampoos but it didn't and it didn't sud up well 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsJulie- We're sorry to hear that you were disappointed by your experience with our Gaining Strength Color Care Repair Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
Not sureThis shampoo smells great but feels heavy and paste like on my hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMelisa- Thank you for your feedback. We apologize for the disappointing experience you had with our Gaining Strength. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Not for my hair 😩I was so excited to try this seeing all the wonderful reviews but it just didn't do it for me. It made my hair dry and I even used at full strength conditioner and my hair still felt dry. I really wanted to like it but the only thing that was good is the amazing smell. It's just not for my hair 😔 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKatelyn- We apologize for the disappointing experience. We're always looking to improve our service and products, and truly value everything our clients say. Upon reviewing your profile, we see we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. |
ShampooHair feels stripped. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSusan- We’re sorry that you were unsatisfied with our Repair Shampoo and that it left your hair feeling stripped. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
Not recommendedAgain, watery. Left my hair feeling course and very damaged. Turned my whole head into a frizz ball. The only way I could counteract it was to apply my own deep conditioner to my dry hair. Took 2 additional deep conditioning treatments to repair the damage. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsJoanne - We're sorry to hear that you were disappointed by your experience with our Gaining Strength. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
This shampooI am not happy with it at all. I really liked the stuff that came with the color and have ordered it with my next shipment. Any way I can return the other one I do not like? 0 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsMindy - We're sorry to hear that you were disappointed by your experience with our Gaining Strength. Because you were unhappy with the results, we have gone ahead and added a credit in the amount of your purchase. We hope to continue helping you find hair perfection! |
Can't reviewProduct was all over exploded in my box 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNicole - We're truly sorry that our Gaining Strength exploded in your box. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. |
Dried my hairI am careful to use only a little and not to expect too much lather. The shampoo made my hair feel like straw and was matted while using it. I wish I had requested the moisturizing shampoo 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJax - We're truly sorry that our Gaining Strength did not provide the experience you expected. Upon reviewing your profile, we see we have added a credit to help you find a product that you love. We hope to continue helping you find hair perfection! |
repair shampoonot too crazy about how it makes my hair feel once I rinse it out 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMarisol - We're truly sorry that our Gaining Strength did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. |
Raw unhappy hairI have no idea what it is about this shampoo but we are not friends. When I rinse this out my hair (which rarely tangles) is all sorts of tangled. It's reminds me of when my hair is bleached. This may work for you but it didn't for me. Smells nice though. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsMargaret - We're sorry to hear that you were disappointed by your experience with our Gaining Strength. Because you were unhappy with the results, we have gone ahead and added a credit in the amount of your purchase. We hope to continue helping you find hair perfection! |
Not as good as Heart shampooSeems drying to my hair 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDear AnnMarie - We're sorry to hear that you were disappointed by your experience with our Gaining Strength Color Care Repair Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit in the amount of your purchase. We hope to continue helping you find hair perfection! |
DisappointedI first tried the joining forces and the heat protection spray before I committed to the shampoo and conditioner. They made my hair softer, but sticky. I thought maybe since the shampoo and conditioner were cleaning products they may not be so sticky. Nope. They made my hair sticky too. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKelly - We're sorry for your experience with our Gaining Strength Repair Shampoo. We see you've communicated with one of our representatives who helped process your refund for this product. We hope we can help you find soft, sticky-free hair in the future. |
feels gummyI didn't like this shampoo, it feels gummy on my hair and doesn't feel clean, the lock it shampoo is much better. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAnne - We're truly sorry that our Gaining Strength made your hair feel gummy. Upon reviewing your profile, we see we were able to help you find a product that you love. |
Not worth otDid nothing for my hair, I used it every other day when I washed my hair like normal 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsStacey - We're sorry our Gaining Strength Repair Shampoo didn't give you the results you were hoping for, so we've added a credit to your account. Check your email for more information. |
Greasy and heavyMaybe this repairs my hair, but it also makes my hair feel and look like I'm a teenager who hasn't showered in a week. I'm okay for a couple of hours, but it isn't long before my hair is weighed down and looks greasy. I do not have a ton of hair, so maybe it would work with someone with a full head of frizzy hair. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsKasie - We're sorry to hear that you were disappointed by your experience with our Gaining Strength. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
Very dryingThis shampoo really dried out my hair. Only used it once. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDenise - We're truly sorry that our Gaining Strength did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection! |
DisappointedI had such high hopes for this product. First, the bottle is tiny and I had to use a lot for my hair which is thick and long. I didn't feel it thoroughly cleansed my hair even with three applications in one wash. Yes, it does smell nice but that's about the only thing that I can say was great. I feel the cost for receiving a bundle of three match up products could have been better used at the salon down the street on a quality and quantity shampoo. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsSarah- Thank you for your feedback on your experience with our Gaining Strength Color Safe Repair Shampoo. Because you felt our shampoo didn't provide the moisturizing repair you expected, we've issued a credit to your eSalon account. We value every client, and look forward to providing you with a product that will better suit your needs, per our Satisfaction Guarantee. |
Drys Hair out!!I was so disappointed with this product as I feel like it dried my hair out completely. After washing it, even after using the Deeply Invested Hair Mask, my hair felt dryer that before. Not impressed. Won't be using it again. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsLucy- We're truly sorry that our Gaining Strength did not provide the experience you expected. Upon reviewing your profile, we see that we spoke with you and were able to help you. We are excited that you found your perfect match! |
MehDoesn't really feel clean after using 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsNicole- We're sorry to hear that you were disappointed by your experience with our Repair Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase. We value every client, and look forward to providing you with a product that will better suit your needs, per our Satisfaction Guarantee. |
Tangled my hairTried this with the conditioner and neither are for me I'm afraid. Both left my hair in worse condition than before. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsJess - We're sorry to hear that you were disappointed by your experience with our Repair Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase.We value every client, and look forward to providing you with a product that will better suit your needs, per our Satisfaction Guarantee. |
Not my favoriteIt felt like it stripped my hair, had to use allot of conditioner to make it untangle 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsEdith- Because you felt our Gaining Strength Color Safe Repair Shampoo didn't provide the softness you expected, we've issued a credit to your eSalon account. We look forward to providing you with a product you'll fall in love with! |
DisappointedShe shampoo was somewhat drying and the pump did not work after endless efforts to make it do so. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsLisa- Because you felt our Gaining Strength Color Safe Repair Shampoo didn't provide the softness you expected, we've issued a credit to your eSalon account. We look forward to providing you with a product you'll fall in love with! |
Bad shampooHated this shampoo. It just didn't work well, seemed almost watered down. Didn't matter how much I used, just did work right. Seemed to have no conditioning to it. I couldn't get my fingers through my hair while washing it, so tangled. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsKelli- Thank you for your feedback on your experience with our Gaining Strength Color Safe Repair Conditioner. Because you felt our shampoo didn't provide the moisturizing repair you expected, we've issued a credit to your eSalon account. We value every client, and look forward to providing you with a product that will better suit your needs, per our Satisfaction Guarantee. |
Alright shampooI did like this shampoo the only thing I didn't like was that there seemed to be no lather to it. Unless you use ALOT of product. Which any consumer doesn't really want. I would have to use about 6 or 7 pumps in order to get some bubbles happening. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBrittaney - We're sorry to hear that your Repair Shampoo didn't provide the lather you were expecting. The reason you are seeing a lack of lather is because this product is sulfate-free. While this shampoo may not lather as much as many shampoos that you may be used to it cleanses just as fine. Additionally, because it's sulfate free, it's designed to wash the hair without removing the color as quickly as a normal shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
No differenceDidn't see any difference l. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsJuanita - We're sorry to hear that you were disappointed by your experience with our Repair Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
Strong smellMy hair didn't feel soft and the smell was very strong. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRebecca - Because you felt our Gaining Strength Color Safe Repair Shampoo didn't provide the softness you expected, we've issued a credit to your eSalon account. We look forward to providing you with a product you'll fall in love with! |
Decent but not the best conditioner I've usedAs per my shampoo comment this does not feel like Salon formula conditioner. I've had way better moisturizing repair and conditioning from other products. I will not buy this product again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAngele - Thank you for your feedback on your experience with our Gaining Strength Color Safe Repair Shampoo. Because you felt our shampoo didn't provide the moisturizing repair you expected, we've issued a credit to your eSalon account. We value every client, and look forward to providing you with a product that will better suit your needs, per our Satisfaction Guarantee. |
dislikeThis did not repair my hair, It dried it out. It took me 2 weeks to get my hair in better condition and hydration after I stopped this shampoo. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsDenise- We're sorry to hear that you were disappointed by your experience with our Repair Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. One of our representatives will reach out to you shortly with more information. |
repare bien les cheveuxpas besoin d'utiliser l'après shampooing bon produit 0 of 0 people found this review helpful. Did you? |
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Shampooing réparateurFait de beaux cheveux répare et 2 jours après le shampooing les cheveux sentent bon 0 of 1 people found this review helpful. Did you? |
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Alternative zur Schere leider noch nicht aber…Ich finde durch meine bayalage blondierte Spitzen schon das die Schere ein sinnvoll Ding ist aber durch dieses Shampoo kann ich auch mal vier Wochen länger warten😊 danke euch dafür 2 of 2 people found this review helpful. Did you? |
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ChampuMe gusto gracias salon 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsArgenida - ¡Gracias por tus comentarios! Nos complace saber que estás feliz con tu Repair Color Care Shampoo! Esperamos por la próxima oportunidad para serte feliz de nuevo. |
Excelente!No deja mi cabello enredado, más bien lo siento suave, me encanta éste shampoo. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsKarla - ¡Muchas gracias por compartir tu alegría con nosotros! ¡Nos alegra saber que estás disfrutando de Repair Color Care Shampoo! Realmente valoramos sus comentarios y esperamos tener noticias suyas nuevamente en el futuro. |
ShampooKann ich nur empfehlen. 0 of 0 people found this review helpful. Did you? |
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SatisfaiteCet après shampoing est parfait pour les cheveux colorés car depuis ma couleur tient beaucoup plus et rend les cheveux doux 0 of 1 people found this review helpful. Did you? |
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NickelAu top pour mes cheveux abîmer et les locks de mon copain 0 of 1 people found this review helpful. Did you? |
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FuerteMi pelo se siente diferente 0 of 0 people found this review helpful. Did you? |
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ExpeditionJe n'ai pas reçu la commande avril 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsVittoria F - Merci de nous avoir contactés, nous apprécions votre patience avec nos délais de livraison. Nous allons vous envoyer un email pour plus d'information concernant votre livraison. Si vous avez des questions, nous serions heureux de vous aider. |
No cubre bien!Buen shampoo! En cuanto a reparar el color no lo encuentro efectivo! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAdelina- Lamentamos mucho que nuestro champú Repair Color Care no haya cumplido con sus expectativas. Tomamos en serio los comentarios de nuestros clientes y continuamos mejorando nuestros productos todos los días. ¡Esperamos seguir ayudándote a encontrar la perfección del cabello! |
no buenono mejoro nada 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBrigitte - Realmente sentimos que nuestro Repair Shampoo no proporcionó los resultados que esperaba. Hemos llegado a usted por correo electrónico a ver qué podemos hacer acerca de remediar esta situación, por nuestra garantía de satisfacción. Valoramos a cada cliente y miramos adelante a proveer de usted con un producto que mejor se adapte a sus necesidades. Mantener un ojo en su bandeja de entrada para más detalles |