Color is beautiful, website and ordering experience- horrible.
PUBLICADO POR:
Jessica C.
mayo 2, 2020
One star for the website (tries to force you into scheduled shipments over and over, constantly offers unwanted products, not user friendly, had to contact customer support for assistance with changes that needed to be made). Five stars for product- color was exactly what I wanted. Please fix online experience because the product is great.
Jess
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PUBLICADO POR:
Neelam P.
mayo 2, 2020
Great colour!
PUBLICADO POR:
Neelam P.
mayo 2, 2020
Only reason I dropped the rating is because it’s too much just for roots. I have used before and kept it to use later only find it burst out causing stains on the bathroom. So this time I used the left over for my full head. Not what I asked for but didn’t want to waste it
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PUBLICADO POR:
Lisa M.
mayo 2, 2020
❤️ love, love love!!
PUBLICADO POR:
Lisa M.
mayo 2, 2020
My previous do it yourself color projects were always a disaster. Not so with Esalons! The color is absolutely perfect! It took a little while to get the color delivered most likely because of the pandemic. But it was worth the wait!
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PUBLICADO POR:
Karen T.
mayo 2, 2020
Color turned out amazing
PUBLICADO POR:
Karen T.
mayo 2, 2020
With the exception of the slight red tint at my roots I love the color. I did it by myself and it was easier than I thought it would be. Instructions made it super simple. Will consult on the next order about adjusting the red tint out!
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PUBLICADO POR:
Kim L.
mayo 2, 2020
Beautiful Color
PUBLICADO POR:
Kim L.
mayo 2, 2020
I have to admit I was sceptical. Based on my cousins suggestion (who's hair is almost the same color as mine) I ordered your product. It turned out just a little darker than I usually wear but it will lighten in the sun. Your mixologist are amazing that they can get this close to my natural color by just a photo. My 1 complaint would be that I barely had enough product to complete my hair. I have long very thick hair and apparently would need to order 2 sets in the future.
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PUBLICADO POR:
Leslie P.
mayo 1, 2020
Color match
PUBLICADO POR:
Leslie P.
mayo 1, 2020
Overall I have been very pleased with my orders. However the last order did not have the same amount of product I had received before, which I can break up into 2 uses, and the cost was increased. from a little over $20. to $27.+ I would like some pink added to the red composition if possible as it holds my color longer. Can you check in with me before you ship my next order?
Thanks.
Leslie Price
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PUBLICADO POR:
christina H.
abril 30, 2020
eSalon to the rescue during quarantine
PUBLICADO POR:
christina H.
abril 30, 2020
I usually have my root touch up every 4 weeks with my colorist and have been in isolation for 7 weeks now. Needed to cover the grays. Color came out as expected. The only complaint I have is that the colorist emailed me and expressed that the color was darker then my current color. I responded to the message explaining that my regular colorist gave me specific instructions on color and to keep what I ordered. No one ever responded to my message and it was shipped out a few days later without acknowledging my email. Shipping took much longer then what they quoted but I expected that from quarantine.
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PUBLICADO POR:
Kirsty T.
abril 30, 2020
Great set and colour through the lengths
PUBLICADO POR:
Kirsty T.
abril 30, 2020
I think it's a really useful set and super easy to use.
My only negative is that my roots have come out too dark and too brown for the colour through the lengths. Waaaaay darker brown that I have ever been. If that could be tweaked I'd use it again (and I have had my hair coloured only at salons for approx 15 years)
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PUBLICADO POR:
kathleen B.
abril 30, 2020
Color is perfect
PUBLICADO POR:
kathleen B.
abril 30, 2020
I followed the instructions and left the color on my roots for 30 minutes but my roots are slightly lighter than the rest of my hair. Maybe leave on longer?
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PUBLICADO POR:
Angela B.
abril 30, 2020
Color Was Not Exactly Right
PUBLICADO POR:
Angela B.
abril 30, 2020
The medium Ash Blonde was a little too dark and had way too much red in it. I wanted enough toner included so my results were more ashier than red or golden.
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PUBLICADO POR:
Sharon L.
abril 30, 2020
First purchase
PUBLICADO POR:
Sharon L.
abril 30, 2020
This was my first purchase through Esalon. The product is good and easy to use instructions but the overall colour finish is lighter than a dark brown with mahogany red. The end colour is redder than I thought the finish would be.
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PUBLICADO POR:
Marilee S.
abril 30, 2020
Good color
PUBLICADO POR:
Marilee S.
abril 30, 2020
Easy to use, great color, have problem covering very resistant greys, but it's the only complaint.
I do like the sticker to hold up instructions, that is a help.
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PUBLICADO POR:
Heather S.
abril 30, 2020
for the price great
PUBLICADO POR:
Heather S.
abril 30, 2020
i liked the production and every thing that came with it i just didn't like the color i wanted a more rich violet red and it had brown in it so.... packing was great got here fast just didnt like the color at all...
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PUBLICADO POR:
Suzanne D.
abril 29, 2020
Gray coverage
PUBLICADO POR:
Suzanne D.
abril 29, 2020
It seems that gray was not covered as I would like. It may be that I didn't put enough in certain spots but I pretty much put a lot on....so ?? Color was great....perfect!!
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PUBLICADO POR:
Tanya R.
abril 29, 2020
Love the color
PUBLICADO POR:
Tanya R.
abril 29, 2020
The color created for my root touch up blended perfectly with my previous color and highlights. However, the shampoo and conditioner provided left a nasty film on my hair. I will continue to purchase the root color but I’m just going to toss the shampoo and conditioner packets and use my own.
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PUBLICADO POR:
Jeanine B.
abril 28, 2020
As good as Professional Hair Coloring
PUBLICADO POR:
Jeanine B.
abril 28, 2020
the instructions were easy to follow and almost everything was included in the kit. I have two complaints. I paid for a cape that didn't come. The second is that the instructions advise you to clip your hair in four sections. I feel that clips should be included in the kit. Otherwise it was a pleasure to use -- and in my entire life, I've only colored my hair twice!
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PUBLICADO POR:
Elizabeth R.
abril 28, 2020
Looks very impressive.
PUBLICADO POR:
Elizabeth R.
abril 28, 2020
I have yet been able to use my new colour as I had shingles over Christmas and still have a slightly sore area above my left eye. It should clear in a week or so, then I will be able to get stuck in!!
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PUBLICADO POR:
Tara I.
abril 28, 2020
I think this is a great product!
PUBLICADO POR:
Tara I.
abril 28, 2020
I don't have a reference if this is more expensive than any store bought product? Since, I am using this during Quarantine. We'll see how things go for my next application if I need to continue with the product? Or go back to the salon? I love my hair stylist and would prefer her over my doing this myself. Plus, I love her formulation and product. Yet, what eSalon gave me is close to it and I'm so happy to have it! Just seems expensive? But, then again I have no reference for products? I think $22 is a lot just for root application. Then, you have to also buy the root refresher. My gray didn't fully cover? But, where it did cover, I believe I put the application on much thicker. So, next time I
ll make it much thicker! I look forward to doing this once more to see if the thickness of application will cover the gray. I found eSalon when I was looking for a color that I could use for a self -tape audition. It did deliver well for that purpose. Now, I can see the fades of gray as my red fades more so. Which is disappointing. However, like I said, I believe applying it much thicker will change that factor I hope....
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PUBLICADO POR:
Gwen S.
abril 28, 2020
Warm it up...
PUBLICADO POR:
Gwen S.
abril 28, 2020
I very much like the color. Nearly dead on match to my young adult natural color. I am 69 now, though, and think I would like it to be bit warmer or more golden so the contrast with my skin is not as great.
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PUBLICADO POR:
Kim B.
abril 28, 2020
Very very impressed.
PUBLICADO POR:
Kim B.
abril 28, 2020
Finally used despite having 1 inch roots due to lockdown. Was a bit faffy and more complicated than those at boots but results are great. Will see how it looks in a month. Might go slightly lighter. Only problem how do I tell me my hairdresser she has done my colour for 15 years
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PUBLICADO POR:
Audrey G.
abril 28, 2020
Amazing!! Fear not friends!!
PUBLICADO POR:
Audrey G.
abril 28, 2020
So the day salons closed here due to Clovid, I had highlights put in my dark brown hair, hoping with the additional toner that things would work out for a while. I have waist length, thick hair. Given the quarantine, I haven’t been washing it frequently, as it is a chore. Even so, the toner prob didn’t set long enough at the salon and I was a brass (Sun-In) looking mess. I wish I could provide the before and after pictures!!
I liked that Esalon provided a questionnaire and could take my (Native American) skin and hair tones into account.
When the kit arrived, it said the color chosen was dark brown, which freaked me out a little bit. Made me think of store bought dark brown, which is REALLY dark. Having uploaded a pic in the consult, and reading reviews, I went for it!!
Awesome!! Even though the picture I submitted was trash and no where close to my natural color, I colored it today and I am so pleased with the result!! Be not afraid! Absolutely worth it! And the quality was wonderful. Not all drippy like store bought hair color. My kit came with a bottle of color for roots and a bottle for my length. I had more than enough leftover to lather up with for step 3, (you put water in the developer bottle and lather the leftovers into your hair).
I typically use salon Moroccan shampoo, but the shampoo is a dream!! Like I said, my hair is super long. I squeezed out about half of the packet and it was a foamy slice of heaven.
I plan to subscribe to the shampoo and will continue the color as well.
Treat yo self ladies! No regrets here!
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PUBLICADO POR:
Tanya V.
abril 28, 2020
Love the color...
PUBLICADO POR:
Tanya V.
abril 28, 2020
I finally just got my hair done with this brown color, it turned out to being very beautiful and so I think that i might be sticking with it. But I'm not sure yet.
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PUBLICADO POR:
Laxgirl
abril 27, 2020
Wow! Worth every cent if you don't have gray issues
PUBLICADO POR:
Laxgirl
abril 27, 2020
Colored my hair yesterday and it looks wonderful. Soft & Shiny!!!
Update: unfortunately the gray roots came back in about 3 weeks and I can't afford to keep paying this price for a root touchup.
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PUBLICADO POR:
Christelle W.
abril 27, 2020
Coloration racines
PUBLICADO POR:
Christelle W.
abril 27, 2020
Pour une première expérience c'est très réussi, la couleur est parfaite,exactement ce que je voulais, et très bonne couverture des cheveux blancs , comme la préparation a tardé à venir, à cause du covid,,un petit geste commercial de 10 euros pour une prochaine commande,je garde l'abonnement surtout que l'on peut tout modifier quand on veut. Vraiment un bon concept,facile à utiliser,super 👍
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PUBLICADO POR:
Marianne S.
abril 27, 2020
Great product not for me
PUBLICADO POR:
Marianne S.
abril 27, 2020
I wish I could give you 5 stars. Loved the color, but I could not keep it on the required time because the smell was too strong and affected my breathing. I've never had a color that burned my eyes from the fumes before. It's me not you. so sorry
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PUBLICADO POR:
Renate W.
abril 27, 2020
Tolle Set
PUBLICADO POR:
Renate W.
abril 27, 2020
Genau meine Haarfarbe, aber leider habe ich darauf reagiert, Schade dass ich so überempfindlich bin.
Wer keine Allergien hat, dem kann ich es nur empfehlen.
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PUBLICADO POR:
Carina B.
abril 27, 2020
Keine grauen Haare
PUBLICADO POR:
Carina B.
abril 27, 2020
Die Farbe ist gut, leider ist es mir zu dunkel geworden, werde es auf jedenfall in ein paar Wochen noch einmal versuchen, aber dann langsam Heller werden.
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PUBLICADO POR:
Shoshie89
abril 27, 2020
Spot on!
PUBLICADO POR:
Shoshie89
abril 27, 2020
My custom root tint was a perfect match. However, instructions did not advise me to keep color on an additional 10-15 minutes for grey-resistant hair. Luckily I didn’t use the full bottle on first application but I had to reapply in some areas after washing/drying. Just an FYI. Also, hard pass on the shampoo/conditioner included. Overall very pleased with this service.
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PUBLICADO POR:
Claudia D.
abril 26, 2020
Loved the Color~ did not cover grays!
PUBLICADO POR:
Claudia D.
abril 26, 2020
It was easy, hair felt great, did not ruin my highlights. My only issue_ did not cover stubborn grays and they are right in the front. :( I followed instruction s to a T &n redid same spot 3 times, still did not work. I am hoping it colorist will change formula before my next shipment schedule May 1st. HELP!!!
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PUBLICADO POR:
Julia D.
abril 26, 2020
Not too bad!
PUBLICADO POR:
Julia D.
abril 26, 2020
Pros- very low price made this first try a low risk experience. The colorist corrected my selection and was right! Color is very nice although I just needed to touch up basic med brown roots.
Cons- no bowl or protective cape were provided; I improvised and wore a garbage bag.... instructions had no illustrations to help. My biggest annoyance was the fact that plastic clips didn’t come with the set. No message of any kind anywhere prepped me with saying please buy plastic clips.. I couldn’t divide my hair and it was a torture. I couldn’t do the back of my head as I didn’t have clips and also messed up the front so the end result is that under daylight my roots are still visible. I would need to buy the kit again with add on clips in order to fix this properly. But overall this has potential! I will keep going to the salon unless I get this figured out :)
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PUBLICADO POR:
Janelle G.
abril 26, 2020
Fairly Good Product
PUBLICADO POR:
Janelle G.
abril 26, 2020
This is a fairly good product overall, but no one can match my hair like I do. Typically, I buy two or three boxes of drugstore (Revlon has no ammonia) and mix my own custom color. My hair has an ash cast to it, but I guess that didn't read in the photo or my remarks to the colorist because the color was the right shade, just not the right hue. It was WAY TOO RED, so now I have red roots and brown hair. I know it's hard to tell from a photo... I've used this company in the past, so I may give them another try.
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PUBLICADO POR:
Brenda Y.
abril 26, 2020
Brenda's Custom Colour
PUBLICADO POR:
Brenda Y.
abril 26, 2020
I just received the order on Friday, April 24th. It took longer than I expected for the delivery. The colour was good but I had a difficult time applying to the back of my head and I missed a big area at the top because of the clips still in place. I also feel like I need a hair salon sink for the rinsing because my bathroom is very small and I did not want to get the hair colour all over the bathroom.
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PUBLICADO POR:
Linda G.
abril 25, 2020
Great very happy
PUBLICADO POR:
Linda G.
abril 25, 2020
Please change my account I didn't want to be on auto-ship every 5 weeks I will order when I need it please change it I recommended your company to a lot of people but I will control when I need it my hair salon should be opening next month
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PUBLICADO POR:
Thuy N.
abril 25, 2020
Great results
PUBLICADO POR:
Thuy N.
abril 25, 2020
Excellent coverage albeit a bit messy. The smell is what really gets you when you're washing the color out of your hair but I think the color came out exactly as pictured. I have black brown hair so it's hard to tell but the pigment did deposit onto the highlighted brassy parts of my hair nicely.
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PUBLICADO POR:
Eva T.
abril 25, 2020
Mehr alle zufrieden 🙈
PUBLICADO POR:
Eva T.
abril 25, 2020
Ich war auf der Suche nach einer braunen Farbe ohne Rotstich und genau mit diesem Aschigen Unterton. Ich muss allerdings dazu sagen, dass meine natürliche Haarfarbe schon sehr nah dran ist. Allerdings ist meine Naturhaarfarbe durch viel Sonne etwas verblasst und ich habe einige weiße Stränchen die ich abdecken wollte...Ich muss noch die Farbe genaue anpassen. Danke eSalon
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PUBLICADO POR:
Amy C.
abril 25, 2020
Perfect for busy people
PUBLICADO POR:
Amy C.
abril 25, 2020
I like just about everything about this service. The color is terrific, it lasts, and I like the kit that comes every time. What I don’t like is all the packaging. If there was a way to opt in for less packaging and just reuse the bottle and/or bowl rather than getting all the plastic each delivery, then I would rate 5 stars.
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PUBLICADO POR:
Cécile D.
abril 25, 2020
...
PUBLICADO POR:
Cécile D.
abril 25, 2020
La couleur est géniale. Le seul bémol c'est qu'elle s'estompe rapidement alors qu'avec le confinement je ne lave mes cheveux que tous les 2/3 jours. Quand je travaille, je les lave tous les jours !!! 😱 😱 😱 Sinon je ne peux pas les coiffer...
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PUBLICADO POR:
Elizabeth S.
abril 25, 2020
1st time n loved it
PUBLICADO POR:
Elizabeth S.
abril 25, 2020
Loved the way it turned out, and loved the detailed box with everything in it. I stopped the next auto order luckily. Why would I color my hair again in 3 weeks??? I didnt know I was on "auto color".
I didn't sign up for another box in 3 weeks. That was so wrong, that I might find another online color place.
But I love the color. It was great.
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PUBLICADO POR:
Nicole A.
abril 23, 2020
Commande
PUBLICADO POR:
Nicole A.
abril 23, 2020
Bonjour, J'ai bien reçu ma commande, vos produits sont bien .
Mais aujourd'hui en regardant mes mails, je m'aperçois que vous allez m'envoyer une commande ????que je n'ai pas commandé , alors donnez moi des explications. Je n'apprécie pas du tout se fonctionnement. Merci de me répondre rapidement.
Nicole AGUENOT. tel/ 0630753621
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PUBLICADO POR:
Julia I.
abril 23, 2020
beautiful color!
PUBLICADO POR:
Julia I.
abril 23, 2020
I really love the color, it's brilliant, and has a very natural effect. The shipment basically got lost, so it arrived much later than I expected. Also, after the first use now I see I have to get it more frequently because it covers gray hair for up to 5 weeks and not longer...
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PUBLICADO POR:
Nithu
abril 23, 2020
Excellent Color but not adequate Gray Coverage
PUBLICADO POR:
Nithu
abril 23, 2020
Color itself is fabulous! Easy to Apply & Detailed explanation on how to use!
but unfortunately my gray hairs are not darkened completely. I would like to try it again next time and see the results.
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PUBLICADO POR:
Mindy H.
abril 23, 2020
Great color, soft hair, very convenient
PUBLICADO POR:
Mindy H.
abril 23, 2020
Color products are easy to use and leave my hair soft. Also, they don't have a strong smell. I love that I can adjust my order and request adjustments to my color. My only complaint/comment is that I need to remember to super-saturate the parts of my hair that are more color-resistant because it takes a lot of product to cover the grey in those spots.
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PUBLICADO POR:
Coralie D.
abril 23, 2020
Premier essai
PUBLICADO POR:
Coralie D.
abril 23, 2020
Je suis très contente de la couleur, ni trop foncé ni trop clair, j'ai juste un regret la 1ere coloration, n'a pas recouvert toutes les racines en ayant pourtant laisse poser 30 min.
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PUBLICADO POR:
Arwen
abril 23, 2020
Just what I needed
PUBLICADO POR:
Arwen
abril 23, 2020
I usually have my hair professionally colored every 5-6 weeks. Unfortunately, due to the Covid Pandemic, I am unable to meet up with my hair colorist for my scheduled appointment. Walking around with my grey roots is not something I want to do and so I found out about eSalon via Youtube. I was skeptical at first, but saw such positive reviews through different Youtube people that I decided to try it. Product came in a lovely box and personalized just for me. The results are wonderful. Although it was difficult to color my own hair (mostly the back of it), the final outcome was great. My hair looked shiny and 99% of my greys were covered. The other 1% that wasn't covered, was due to, accidently applying some of the protection staining cream, onto my temple greys. Now that I know this, next time, I will be able to avoid this and get 100% grey coverage. I will be saving over $100 every 5-6 weeks from now on, as I will be using eSalon from here on out. I'll continue to visit my hair stylist for a hair cut only. I will definitely recommend this product to my friends and family.
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PUBLICADO POR:
Melaine E.
abril 23, 2020
Easy to apply
PUBLICADO POR:
Melaine E.
abril 23, 2020
I have light blonde hair and the color was good, but can see a little of the grey at roots, so perhaps I should have let it process a little more than 30 minutes? Will try again next month.
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PUBLICADO POR:
Tania S.
abril 22, 2020
Smells
PUBLICADO POR:
Tania S.
abril 22, 2020
When I read the information about the product, it mentioned a lot of good things and that it was free of lots of chemicals; when you open the color bottle, it smells a lot and as you are coloring your hair it smells pretty bad too
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PUBLICADO POR:
Julie B.
abril 22, 2020
Stubborn gray
PUBLICADO POR:
Julie B.
abril 22, 2020
Even though I left it on longer than suggested because I have very stubborn gray, it still came out a lighter shade on my roots than the rest of my hair. It’s subtle but I can see the roots coloring vs the other color
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PUBLICADO POR:
Helga D.
abril 21, 2020
Farbe ist toll, Versand war seehr lang
PUBLICADO POR:
Helga D.
abril 21, 2020
Die Farbe ist echt toll, allerdings war der Versand sehr lange (ja ich weiß- Corona), aber ein genaueres Lieferdatum wäre schon gut gewesen, war kurz davor eine Farbe aus der Drogerie zu holen. Mal sehen wie lange die Farbe hält. Für kurzes Haar ist es fast zu viel Farbe, schade um die Farbe die dann in den Gulli geht. Toll wäre die Farbe auf zweimal aufteilen zu können oder für Kurzhaar eine kleinere Verpackungseinheit für weniger Geld.
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PUBLICADO POR:
Barbara J.
abril 21, 2020
It blended perfectly
PUBLICADO POR:
Barbara J.
abril 21, 2020
It blended perfectly with my roots, but doesn't cover gray very well. Needs to have gray coverage. Will try one more shipment and hopefully it will work better if it has something added for gray.
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PUBLICADO POR:
Valerie P.
abril 21, 2020
PERFECT EVERY TIME!
PUBLICADO POR:
Valerie P.
abril 21, 2020
Before I found E-Salon, I went to a professional salon three times for my color. It turned out absolutely horrible. I asked for a golden light brown with a hint of copper highlights, and my hair turned out to be pure orange. The next time I went another so-called pro and she made my hair a purplish-red.. another catastrophe! And, the next time I worked with a third so-called 'color expert' and this time my hair color turned out to be a deep burgundy. I just hated my hair. Even my doctor looked at me and said, 'What on earth did you do to your hair color?" That is when I decided to either go back to using color in a box which never worked well for me or to try E-Salon. I decided to give E-Salon a try.
I have dyed my hair three times now using E-Salon's custom hair color. The first time I told my colorist I wanted to calm down the burgundy color and make it more coppery. It worked exactly right. The second time I asked for their lightest brown with a little golden hues in it. I got EXACTLY what I wanted! Well, today was the third time I used E-Salon color going with a repeat of my last order, and I love it even more this time than the last.
I have learned a lot about hair coloring from E-Salon. Their instructions really are different than color in a box. When I do my final three to five minute rinse through my hair ends by combining the leftover color in the applicator with water, it really does blend the ends beautifully. This is a step I never did before and I really believe this is key to make my all over color blend so well. I cannot thank E-Salon colorists enough for their expertise and for always being here to help me if I need anything at all. I will always stay with E-Salon going forward!! I recommend them 100% !!
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PUBLICADO POR:
Shay B.
abril 21, 2020
Blood Red
PUBLICADO POR:
Shay B.
abril 21, 2020
I love the way this product leaves my hair feeling. I just can't get the color red enough. I really wanted a vibrant red. This one was somewhat lighter but still looks like a lighter brownish purple...
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