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PUBLICADO POR:
Michele L.
marzo 14, 2016
Love the hair color
PUBLICADO POR:
Michele L.
marzo 14, 2016
Love the hair color, doesn't fade out of my hair! Only thing I dislike is how long it takes to ship! Took over 6 weeks to receive my package! I expected it at least a week or 2 after I ordered it!
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PUBLICADO POR:
Cynthia J.
marzo 14, 2016
Nice color!!!
PUBLICADO POR:
Cynthia J.
marzo 14, 2016
Nothing nothing nothing can cover this grey!!! It was covered for about 3 weeks!!! I love the color very much but the grey is coming back!! Most of the grey is highlighted!! And i love the color!!!! I will order again!
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PUBLICADO POR:
Pam R.
marzo 14, 2016
Just what I wanted
PUBLICADO POR:
Pam R.
marzo 14, 2016
Store brand hair colors only last a few washings.With eSalon color it last for 6 weeks . Same a when I went to the salon, but for a lot less. Very happy.
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PUBLICADO POR:
Yetta H.
marzo 14, 2016
Absolutely the best hair color!
PUBLICADO POR:
Yetta H.
marzo 14, 2016
I have been using this hair color for years, and people comment that they can't believe I color my hair. If that isn't the ultimate compliment, I don't know what is.
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PUBLICADO POR:
Stacey S.
marzo 14, 2016
looks GREAT!!
PUBLICADO POR:
Stacey S.
marzo 14, 2016
I waited extra long to try this for the first time.....roots were over an inch long. I love the way the color turned out....it was a little complicated to use...directions didn't seem to be too clear cut and the two separate bottles made it harder to do. Next time I will have someone help me out. It was a big mess!!
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PUBLICADO POR:
Judith W.
marzo 14, 2016
Excellent Hair color product
PUBLICADO POR:
Judith W.
marzo 14, 2016
After applying the color and seeing the final result, I was very pleased. The color was just what I wanted. There was a nice sheen to my hair once it dried. The color of the hair line around my face could have been a little darker (it turned out a little light) but otherwise, the color was uniform. I didn't use the product until Feb. 17 but one month later, the color has faded considerably from the roots around my hair line and the white is showing again.
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PUBLICADO POR:
Kimberly M.
marzo 13, 2016
Nice color
PUBLICADO POR:
Kimberly M.
marzo 13, 2016
I love that there was separate color for roots, however it didn't cover my grey very well and roots were lighter than rest of hair. The rest of my hair looks great though. Color is nice a warm and shiny
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PUBLICADO POR:
Angela J.
marzo 13, 2016
Rich Color
PUBLICADO POR:
Angela J.
marzo 13, 2016
After having a bad experience with expensive salon color, I decided to try eSalon. The price was good and I liked that it ships directly to your home. I filled out all the questions for my first order and waited for it to arrive. It was packaged well and instructions were simple. The color was very good, no harsh smell. The color was rich and provided even coverage. The price is fair although it has gone up to $24.95 this month and I'm not sure why. Not sure if I want to continue at that price. The only con is that the color seems to fade rather quickly, even using color-safe shampoo. I would, however, recommend giving this product a try. I am happy with my purchase and am on my third consecutive order.
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PUBLICADO POR:
Deann B.
marzo 13, 2016
Great color blend
PUBLICADO POR:
Deann B.
marzo 13, 2016
Loved the 2nd round eSalon made for me as far as color. Can't get past the fumes though. And the shine did not seem to last past 3. I use quality shampoo.
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PUBLICADO POR:
Happy in GA
marzo 13, 2016
Great color
PUBLICADO POR:
Happy in GA
marzo 13, 2016
I am 65, have been coloring my hair since I was 16. This color doesn't fade, is easy to apply, better than any drug store products. I wish there was a way I could get 25% more product with each application. I have thick hair, and run out of product half way thru the back of my head.
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PUBLICADO POR:
Pam G.
marzo 13, 2016
GREAT COLOR
PUBLICADO POR:
Pam G.
marzo 13, 2016
FROM MY VERY FIRST TREATMENT TO MY MOST RECENT ONE TO DATE MY EXPERIENCE HAS BEEN OUTSTANDING. ESALON ASKS ME EACH TIME BEFORE SHIPPING IF I WOULD LIKE TO MAKE CHANGES, THEN THEY LET ME KNOW WHEN MY ORDER SHOULD ARRIVE, ALWAYS SPOT ON, SECURE PACKAGING WITH ALL THE SIMPLE SUPPLIES INCLUDED. I RECEIVE MANY COMPLIMENTS SINCE USING ESALON AND MOST IMPORTANTLY, I LOVE MY HAIR. I AM NOT BEING PAID IN ANY WAY TO WRITE THIS REVIEW, I AM JUST A VERY HAPPY CUSTOMER AND FYI, IT IS POURING DOWN RAIN IN OREGON.
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PUBLICADO POR:
Linda C.
marzo 13, 2016
No smell and shiny!
PUBLICADO POR:
Linda C.
marzo 13, 2016
I do love the quality of your hair dye. What's frustrating is that you don't send what we order! The color always comes out too dark! My medium brown comes out like black.
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PUBLICADO POR:
Debrah R.
marzo 13, 2016
Quality of the Hair Color Product.
PUBLICADO POR:
Debrah R.
marzo 13, 2016
This product seems to be a professional level product for the public to use. Drug store hair color products did nothing for my gray except tint it yellow. This is the ONLY hair coloring that completely covers all my gray hair. However, since it's a liquid, it's very messy to use. In the directions, if you're still stating for the last step, to get into the shower to rinse the dye off, then I still think you're wrong in your instruction. I wouldn't want to turn around only to discover that the back of my body is also dyed brown.
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PUBLICADO POR:
Debra J.
marzo 13, 2016
Pleasantly surprised!
PUBLICADO POR:
Debra J.
marzo 13, 2016
I am now 4 weeks post-color application and there is NO evidence of roots. I am blown away by the color match. I DO have a few gray hairs peeking through so my only complaint is that they broke through about week 2 and I would love to improve on that,but otherwise definitely exceeded my expectations.
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PUBLICADO POR:
Teresa J.
marzo 13, 2016
Great color
PUBLICADO POR:
Teresa J.
marzo 13, 2016
The adjusted color captured what I desired for the outcome. The one negative is the directions. It needs to be rewritten so it doesn't sound like a scolding on following the process on how to color. Overall satisfied customer.
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PUBLICADO POR:
kt1680
marzo 13, 2016
Satisfied but asked for some tweaks
PUBLICADO POR:
kt1680
marzo 13, 2016
I got my first box of made for me color. First, the presentation was fantastic. Directions were easy to follow, albeit a bit daunting because my first color required one bottle for root application and one for ends. Total time from start to finish took me a little over an hour. I asked for some tweaks on the color as the roots were lighter than I wanted and more orangey tone. Also could tell where the bulk of my grey was. The colorist responded that they'd tweaked my next formula to make it darker and with a different tone and more grey coverage. What I CAN say is almost a month later the color is still there. It has not faded out as the box dyes ALL did for me.
Time will tell with my next formulation bit for now I'm a happy customer. Much more cost effective than a salon visit every 4-6 weeks. 😊
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PUBLICADO POR:
Alexandra H.
marzo 13, 2016
Best Color for Gray Coverage
PUBLICADO POR:
Alexandra H.
marzo 13, 2016
My grays were covered thoroughly and lasted until my hair grew out. The color was just watt wanted and it lightened just a enough to let the sun reflect off my hair.
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PUBLICADO POR:
Jaime M.
marzo 13, 2016
Great color
PUBLICADO POR:
Jaime M.
marzo 13, 2016
I love the color, the only problem I keep having is it fades pretty quickly. My colorist has been working with me on each new order to adjust. The product is of good quality, and the instructions are very easy to follow. Very happy with the decision to go with esalon.
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PUBLICADO POR:
Coleen D.
marzo 13, 2016
Nothing like it
PUBLICADO POR:
Coleen D.
marzo 13, 2016
I have had my hair colored at salons before and after 3-4 weeks it starts to fade and turn grey again. But with e-salon my hair still has its beautiful color after at least 6 weeks and is still shinny and sleak. I love e-salon and would recommend to everyone.
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PUBLICADO POR:
Terri S.
marzo 13, 2016
I like it, wished it was a wee lighter
PUBLICADO POR:
Terri S.
marzo 13, 2016
The color was a little darker this time and tends to be more brassier than I like it but I did get my highlights in good this time so it does lightness some. I don't so much want to go blonde because I've never been a strawberry blonde ... Its great, just never paid 25.00 for one-time color use. On my budget, its a wee bit high.
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PUBLICADO POR:
june S.
marzo 12, 2016
A great hair colour
PUBLICADO POR:
june S.
marzo 12, 2016
I have been using this hair colour for about a year now and it is the only one that covers grey completely. It is possible to adjust the colour if you fancy a change and the results are really good.
My only concern is that using the colour is quite messy and even though I cover as much as I can in the bathroom I still end up with splashes everywhere.
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PUBLICADO POR:
Kayla M.
Respuesta de nuestros expertos
Klara - We're truly sorry that our Made For You color did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a formulation that you love. We hope to continue helping you find hair perfection!
PUBLICADO POR:
tracy B.
marzo 12, 2016
Perfect!
PUBLICADO POR:
tracy B.
marzo 12, 2016
Your folks did what my hairdresser couldn't. You get me!!
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PUBLICADO POR:
Charlee B.
marzo 12, 2016
Color great! Gloss bit too watery
PUBLICADO POR:
Charlee B.
marzo 12, 2016
I love this hair coloring system, its professional class, and the color itself.
I only wish that the step 2 (the gloss) was less watery. It usually causes me to make a big mess.
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PUBLICADO POR:
Kayla M.
Respuesta de nuestros expertos
Heather - Thank you for your feedback. We apologize for the disappointing experience you had with our Made For You hair color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
mattie M.
marzo 12, 2016
Consistently perfect color
PUBLICADO POR:
mattie M.
marzo 12, 2016
The only improvement I would suggest is a slightly bigger bottle. I sometimes run out of dye.
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PUBLICADO POR:
Barb D.
marzo 12, 2016
The color is absolutely perfect
PUBLICADO POR:
Barb D.
marzo 12, 2016
I love the product; esalon colorists have matched my "before-gray" beautifully. But the instructions leave a lot to be desired. No reason is given for different instructions--apparently I'm supposed to spend $20 to color just my roots, now that I've been using esalon for a year. It would be nice if the instructions came with a paragraph explaining the changes.
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PUBLICADO POR:
Rachel Q.
Respuesta de nuestros expertos
Novap - We’re sorry you feel our product is too expensive. We create professional grade, customized products to suit each client’s needs. Our product ingredients are of exceptional salon quality and less damaging than standard ones. And, just like in a salon, our expert stylists are available for consultation with every order for guidance. Our service provides an exceptional value: it’s far superior to off-the-shelf products and significantly lower than the expense you would typically pay at a salon.
PUBLICADO POR:
Mandy K
marzo 11, 2016
Changes requested were perfect!
PUBLICADO POR:
Mandy K
marzo 11, 2016
My first delivery was too dark so I contacted esalon to adjust the formula. The first adjustment still had a little too much brown and purple. My second request has given me the perfect balance of red and brown for a great auburn color!
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PUBLICADO POR:
Trevor M.
Respuesta de nuestros expertos
Mandy - We're glad to hear that you're enjoying your adjusted hair color! We truly value your feedback and look forward to hearing from you again in the future!
PUBLICADO POR:
Christal K.
marzo 11, 2016
Color
PUBLICADO POR:
Christal K.
marzo 11, 2016
Would like to go a little lighter next time but I love this one.
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PUBLICADO POR:
Trevor M.
Respuesta de nuestros expertos
Christal - We're glad to hear that you're enjoying your current hair color! Let us know on your next order and we can go lighter next time. We look forward to our next opportunity to delight you!
PUBLICADO POR:
corina E.
marzo 11, 2016
perfect color
PUBLICADO POR:
corina E.
marzo 11, 2016
The color is great, but neither this time it didnt cover well the grey hair.
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PUBLICADO POR:
Kayla M.
Respuesta de nuestros expertos
Corina - We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs.
PUBLICADO POR:
Kim H.
marzo 11, 2016
Nice color
PUBLICADO POR:
Kim H.
marzo 11, 2016
I really like my color and it is easy to change when I want a bit more red or want to go more brunette. My only complaint is that it is so difficult to get off of the scalp. I scrub and scrub in an effort to remove it. After a week or so, I finally feel that it is completely clean.
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PUBLICADO POR:
Kayla M.
Respuesta de nuestros expertos
Kim - Thank you for your feedback. We apologize for the disappointing experience you had with our Made For You custom color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Ann L.
marzo 11, 2016
Lots of compliments
PUBLICADO POR:
Ann L.
marzo 11, 2016
Shipping is a little slow, but I love the color and how well they matched the color for me. I have thick long hair and it's always enough color
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PUBLICADO POR:
Trevor M.
Respuesta de nuestros expertos
Ann - We're thrilled to hear that you're enjoying your hair color! We apologize for the less than optimal shipping time. We look forward to our next opportunity to delight you!
PUBLICADO POR:
Diane K H.
marzo 11, 2016
Nice Product
PUBLICADO POR:
Diane K H.
marzo 11, 2016
Product results in great hair color & is easy to use. My only issue is cost, especially with shipping charges.
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PUBLICADO POR:
Trevor M.
Respuesta de nuestros expertos
Sheryl - We're so happy to hear that you're enjoying your hair color! We truly value your feedback and look forward to hearing from you again in the future!
PUBLICADO POR:
Kayla P.
marzo 11, 2016
Love my color!
PUBLICADO POR:
Kayla P.
marzo 11, 2016
It's a beautiful shade of medium brown/red violet. I still would have liked more purple tint to it, but I do like how it turned out.
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PUBLICADO POR:
Trevor M.
Respuesta de nuestros expertos
Kayla - We're so thrilled to hear that you're enjoying your hair color even though it did not come out how you intended! If you would like a reformulation please let us know! We truly value your feedback and look forward to hearing from you again in the future!
PUBLICADO POR:
Gwen D.
marzo 11, 2016
Perfect match
PUBLICADO POR:
Gwen D.
marzo 11, 2016
I had a problem with coverage of the gray, but interactions by email helped take care of it.
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PUBLICADO POR:
Kayla M.
Respuesta de nuestros expertos
Stacy - We’re sorry your recent order didn’t provide the coverage you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next color order accordingly. We look forward to creating your reformulation and hope to provide you with a color that will deliver the gray coverage you’re looking for.
PUBLICADO POR:
Alexis S.
marzo 11, 2016
Easy to work with - phenomenal results
PUBLICADO POR:
Alexis S.
marzo 11, 2016
I am not a hair person! I just don't know how to do all that stuff but I'm telling you this was almost as easy as washing your hair, the results though were well beyond what I had ever expected, my Daughter who does know what she's doing had dyed my hair red I didn't want to do the upkeep of it so wanted to go back brown, well I've done this before at the salon and it's never easy because they can't take you from red back to brown in one process. Well shame on them because eSalon took me there no problem! I have a lot of grey now that I did not have then as well. I recommend this very much. What a fantastic product and experience!
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PUBLICADO POR:
Kayla M.
Respuesta de nuestros expertos
Cynthia - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon.
PUBLICADO POR:
Susan E.
marzo 11, 2016
Grey came back
PUBLICADO POR:
Susan E.
marzo 11, 2016
The color was right on. Didn't look like a fake red head. Looked very natural. However, the grey came back almost immediately. Which was the main reason I bought the color in the first place. That's why I only gave 4 stars.
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PUBLICADO POR:
Kayla M.
Respuesta de nuestros expertos
Susan - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon.
PUBLICADO POR:
Catherine H.
marzo 10, 2016
What was promised
PUBLICADO POR:
Catherine H.
marzo 10, 2016
The color I wanted was delivered as promised but I decided it was too red and didn't look natural. Decided to go with another color with other manufacturer.
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PUBLICADO POR:
Kayla M.
Respuesta de nuestros expertos
Catherine - We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs.
PUBLICADO POR:
Andrea J.
mayo 22, 2025
Grauabdeckung
PUBLICADO POR:
Andrea J.
mayo 22, 2025
Die Farbe hat mein Grau nicht vollständig abgedeckt.
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Andrea J.- Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Grauabdeckung nicht Ihren Vorstellungen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen!
PUBLICADO POR:
Shala D.
mayo 22, 2025
Carrot top
PUBLICADO POR:
Shala D.
mayo 22, 2025
I am NOT dark blonde. I’m Ron Weasley. I’m going to go back color my own hair. At least when I did it myself I was actually blonde. 🙄
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PUBLICADO POR:
Katja B.
mayo 21, 2025
Farbton nicht erzielt
PUBLICADO POR:
Katja B.
mayo 21, 2025
Ansatz ist zwar gut deckend gewesen aber der Farbton wurde nicht erzielt. Bin jetzt eher braun rosa anstatt intensive Kupfer.
Schade. Farbe anpassen für die nächste Lieferung geht auch nicht so leicht.
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Katja B. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Ein Blick in Ihr Profil hat uns verraten, dass Sie bereits mit einem unserer Farbexperten zusammengearbeitet haben, um Ihr Problem zu lösen. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da.
PUBLICADO POR:
Charlie B.
mayo 21, 2025
Did not cover gray well 😔
PUBLICADO POR:
Charlie B.
mayo 21, 2025
I wanted to love this, but unfortunately it did not cover my grays very well at all. It’s definitely better than before I dyed it but you can see the orange-ish color instead of dark brown on the gray. It’s seems healthier than after I use other products which is fantastic.
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PUBLICADO POR:
Sarah D.
mayo 21, 2025
Allergic reaction
PUBLICADO POR:
Sarah D.
mayo 21, 2025
I unfortunately broke out in hives all over my face and neck after I colored my hair with this product. I'm not too sure what happened with this blend since this has never previously happened before with color I've ordered from here.
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PUBLICADO POR:
Birgit K.
mayo 16, 2025
Grauabdeckung nicht optimal
PUBLICADO POR:
Birgit K.
mayo 16, 2025
Die Farbe ist schön. Leider deckt das Produkt meine grauen Haare nicht optimal ab. Bei mittelbraun sind diese vielleicht nicht mehr weiß, sondern ein weiß-blond. Habe schon sehr viel ausprobiert und hatte die Hoffnung, hiermit eine optimale Grauhaarabdeckung zu finden.
Ich teste es nochmal ... mal sehen
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Birgit K. - herzlichen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrung mit uns zu teilen. Es tut uns leid zu hören, dass die Grauabdeckung nicht Ihren Vorstellungen entsprochen hat. Ein Blick in Ihr Profil hat uns verraten, dass Sie bereits mit einem unserer Farbexperten zusammengearbeitet haben, um Ihr Problem zu lösen. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da.
PUBLICADO POR:
Andreea N.
mayo 16, 2025
Doesn’t cover grey hair
PUBLICADO POR:
Andreea N.
mayo 16, 2025
I used esalon for the first time and it was enough for me. I followed the instructions every step but it didn’t cover my grey hair and the very little colour was gone after the first wash. Very dissatisfied with the product: extremely strong smell, small price-poor quality. Not recommended, waste of time
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PUBLICADO POR:
Elia M.
Respuesta de nuestros expertos
Lisa - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback.
PUBLICADO POR:
BARBARA H.
mayo 16, 2025
Coloration bestellt, Ansatzfarbe bekomnen
PUBLICADO POR:
BARBARA H.
mayo 16, 2025
Ich bin ziemlich verärgert. Ich habe zum ersten Mal bestellt und wollte meine Haare mit einem schönen dunklen Aschblond färben - das gesamte Haar! Bekommen habe ich - eine Ansatzfärbung! Wtf?! Das ist echte Verarsche, sorry! Ich möchte mein Geld zurück!
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
BARBARA H. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen!
PUBLICADO POR:
Nallely A.
mayo 14, 2025
No gray coverage
PUBLICADO POR:
Nallely A.
mayo 14, 2025
It turned out a beautiful color but it didn't cover a single gray hair.
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PUBLICADO POR:
Elia M.
Respuesta de nuestros expertos
Nallely - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right!
PUBLICADO POR:
Naomi N.
mayo 14, 2025
Too much dye so paying for too much
PUBLICADO POR:
Naomi N.
mayo 14, 2025
Didn't match my hair colour, alright otherwise
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Naomi N. - Thank you for your feedback! We're so sorry to hear that your hair colour didn't completely meet your expectations. We want to work with you and have your hair looking is very best. We have reached out to you via email to remedy this situation. Please keep an eye on your inbox for more details.
PUBLICADO POR:
.
mayo 14, 2025
Not a good match
PUBLICADO POR:
.
mayo 14, 2025
The color did not match the results shown on the page. Color was really dark and faded in about a week.
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PUBLICADO POR:
Jacquelyn T.
Respuesta de nuestros expertos
Hello!
We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Becky V.
mayo 14, 2025
Turned my hair a grayish brown
PUBLICADO POR:
Becky V.
mayo 14, 2025
I am naturally a medium blonde. I was getting quite a few gray hair so I decided to color it. Unfortunately, the color that was made for me turned my hair, grayish brown. I am so unhappy. I am now going to have to go and buy box guy from the store to lighten it.
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PUBLICADO POR:
Elia M.
Respuesta de nuestros expertos
Becky - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right!
PUBLICADO POR:
Alexandra C.
mayo 11, 2025
Did not do much
PUBLICADO POR:
Alexandra C.
mayo 11, 2025
Applied hair colour like in the videos and left it for a while, after washing the hair it did not cover the grey hairs and there wasn’t much of a difference on the rest of the hair, also it came with little amount of colour, for thick long hair it wasn’t enough. Smells nice tho and leaves hair soft.
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Alexandra C. - Thank you for your feedback. We are truly sorry that you are disappointed by your hair colour. Your satisfaction is very important to us, we want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right!
PUBLICADO POR:
Amanda H.
mayo 11, 2025
Disappointed
PUBLICADO POR:
Amanda H.
mayo 11, 2025
I love the colour, love the ease of use BUT after 2 weeks the colour has faded dramatically and the grey is showing through. I was hoping for a cheaper way to colour my hair away from a salon.
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Amanda H. - Thank you for your feedback. We are so sorry to hear your colour did not meet your expectations. We want to work with you to find a resolution, and have your hair looking its very best. We have reached out to you via email to remedy this situation. Please keep your eye out for an email from us for your next steps.
PUBLICADO POR:
Hannah F.
mayo 10, 2025
Awful
PUBLICADO POR:
Hannah F.
mayo 10, 2025
Not like my natural colour at all, false red colour that is so far from my natural colour😫
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Hannah F. -Thank you for your feedback. We're so sorry to hear that you are disappointed with your hair colour. Our eSalon Colour Happiness Guarantee is something we always stand behind, and we will work with you to remedy this situation. Please keep an eye on your inbox for more details.
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