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66,615 Comentarios de clientes |
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COLOr CHANGEstopped my orders as I had asked for brown ash color to be less red and instead I wound up with black color. I am 78 years old and now have this dark colored hair. very disappointed. I called company and the lady said I had to stick to darker color and nothing could be done????????????The best part of your hair color is it lasts and doesn't fade. My problem is when the coloryou last sent was too dark. what can I do. I would have like the dark ash blond maybe to lighten up this black head of hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Matched perfectlyI am slightly disappointed that after 2 1/2 weeks my grey regrowth is fading. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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It’s pretty goodI would prefer more copper and less brown, I think 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Formula more effective than other online hair color offerings.I requested a dark brunette with the strength to cover some light gray areas while trying to keep my color as close to my natural shade as possible. I used the product 3 times. The gray coverage was great but after the first coloring my hair was a brassier/warmer than I wanted. I gave the feedback to my colorist who attempted to correct in my 2nd order. I couldn't tell any difference in the color so I switched to Madison Reed to try their product. I was not impressed with their coverage, which unlike eSalon, did not cover my gray at all. My only complaint on eSalon was that I felt like there was a lot of heavy residue after washing out the color due to the gel formula. The 2nd time I did it, I followed the instructions exactly and the step of adding water to the remaining formula and applying and lathering through the hair before rinsing the color out made a big difference. Not perfect but much, much better. And considering the coverage I get with this product, worth the extra step. Now if I can just get my color right, I would be very happy with the product and service. I'm trying again and asking for the Iced Latte effect to remove all/more of the warmth. I may have unrealistic expectations in this regard! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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New to eSalon. First orderI love the color but had trouble washing it out. Hair still feels a little gummy in a couple places. I washed it three times and decided that was enough. My normal hair is dark blonde and I got light blonde to touch up roots. The color is perfect but wonder why it is so hard to wash out? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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My color is awesomeColor doesn't fade at all for the first 8 shampoos then it fades very little. . 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Hair colorI love the color I had but wanted it a little more red now that I chopped a lot of hair off and they nailed it with the adjustment. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Better than store boughtThe color is even and lasts longer than Revlon, or L'Oreal, but the conditioner and shampoo are seriously lacking. I am on the monthly plan and it is nice to just receive it and not go to the store. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Lighter colorI would prefer the lighter color of red and brown. Thanks. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love itI didn't think I'd like the color but I love it 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Almost right!I liked the set so much and that they sent a second color for my ends. I think the root color should have been on it longer. My roots are already lighter than the rest so I’ll have to color sooner than I would normally as my blonde hair grows out. I like the direction of the formula though I think I’d like it a bit deeper than it turned out. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Just like a salon!Just tried this hair dye for the first time, packaging is lovely and has a very professional feel. Very happy with the results, it's the colour i wanted and looks like it's been done at a salon. The only reason I didnt give 5 stars is the dye was very difficult to rinse out, it stuck to my hair even after a few shampoos. It left a residual coating on my hair leaving it feeling greasy after I'd straightened it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Pretty easy to useI've got to find some way of splitting my product in half. There was enough for two applications for my short pixie. I would like it to be a little darker and a little more towards the darker end of red than copper, but overall had great coverage and was very easy to apply. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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PerfectThe color covers stubborn grays. Makes coloring your hair easy! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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damagethe color spilled inside the box. I can send you a photo if you wish 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Was happySo far the color is what I wanted. It bled for a few days after, which was inconvenient. I may order again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ColorHaven’t used it yet 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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LoopI would like to cancel all up coming orders due to medical Reasons. Do not charge my account anymore for orders. Thank you 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love the color, but...I love the color, but I can see a little grey showing in the temples, and front bang area. I could use a very small amount to fix it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Nice color & excellent formulaI do like it but I think I will like to adjust color. It darker than I used to. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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My color is amazingThere is just enough color to enhance and improve my hair color, but it's not a crazy color. Love it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Almost 100%The color is almost exactly what I want. The purple doesn’t shine through as much as I would like, but my hairs is difficult to color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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hair colorI still have too much red tones as color lightens. Can we tweek color? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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TWO DIFFERENT COLORSI love the color and it lasts longer than Prefference but I ended up with the ends being a lot lighter than the roots. I will try to bring the root color all the way to the ends and see how that works this time. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best color. And everything that comes with it.I love the color. My only problem is I can't seem to cover around my ears. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best hair color I ever purchasedSo good it dyes my skin. Use the blocker, but still dyes my skin. Does come off though with excessive scrubbing 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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HighlightsNeed to be lighter 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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My reviewI like this hair color just need a little more cover-up for my gray but I love it leaves my hair shiny and soft. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Fabulous!!I absolutely loved the dark mahogany color that was sent. I did initially have a problem with the color leaving a waxy like residue on my hair, but that was soon rectified by washing again with a mild shampoo. This unfortunately removed some, but not most of the red top gloss, but the color is still good after a few weeks. I am now looking forward to my next delivery where I have asked for more red in the root application to counteract this. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Shape of permanent color bottleYou have made the opening of the color bottles larger than they were in the past. I have found now that the larger opening is a problem when pouring into the plastic developer bottle. Which has a small opening. The past 2 times I've mixed these the permanent color has spilled over onto my counter. Not sure why you changed that. Also the shampoo and conditioner packets are much harder to open in the new design. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Not the colour I ordered. But Still good!I followed the instructions step by step and asked for the light Ash Blonde. It didn't come out as light as I wanted it and turned out quite dark. However I still really liked the colour. It is basically my natural hair colour that I haven't seen in years! Not a block colour either looks like I have highlights and low lights. Just a shame that it wasn't exactly the right colour... 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Great!Very impressed. Perhaps a tad too dark but we can fix this! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great coloring product still, but the shampoo packet is a pain in the showerThe packet doesn’t tear right; the hole wasn’t big enough to extrude the shampoo out. I didn’t want to leave the shower dripping wet to find scissors either. Needless to say, I kept the water running longer than I should while I struggled to re-tear the packaging. (Ditto the conditioner.) 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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A bit darkDarker than expected. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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colorNice but need more 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love the product but very upset with price of orders!Love the product but very upset with price of orders! I never requested the Color Kiss added to my orders. I do not use them and am now stuck with 3 of these at an unbelievable cost of $12 each. I am now $36 in the hole and would like to send them back with free shipping as I never requested these. I actually still have the free sample sent way before. This happened before and I had to cancel the touch-ups. I don't know how they got re-added to my account but I am very upset they did. I rarely check e-mails anymore and somehow missed this but I must cancel any future orders as I can only afford the store bought from now on. Thank you for the great color though. 9 de 12 personas encontraron este comentario útil. ¿Y tú? |
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My go-toMy first color turned out very ashy on me. My colorist mixed a dark blonde and golden blonde, but it turned grey blonde, and not in a good way. I have tan skin, so anything too dark makes me monotone. I loved the personalization and all the extras my kit came with, so I am giving my next shipment a try. Update: 2 years later, this is cheaper than going to the salon or beauty store. If you're specific, your colorist will match as much as possible, just pay attention to the tones they mix together. The instructions are easy to follow and it lasts for a while. I'm a loyal customer for sure. 4 de 6 personas encontraron este comentario útil. ¿Y tú? |
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ColorColor didn't seem to last as long 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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NOT A BAD COLORI WILL SEE HOW LONG THIS COLOR HOLDS UP & DOES NOT FADE. I WASH MY HAIR OFTEN & USE HAIR SPRAY. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Still on the fenceBut gave it 4 stars due to ease of ordering and great customer service. The color was very easy to apply and smells pretty good... it looked very natural when first applied which is unusual for my fine hair...which usually sucks in color and comes out too dark. The bad part is the color did not cover gray roots very well and does not last very long. (However, truth be told, I have always had a problem with color lasting...very porous hair, which doesn’t seem to hold color!) will definitely try again 8 de 8 personas encontraron este comentario útil. ¿Y tú? |
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Love itLiked hair colour very much.. But did not cover all my grey's which was disappointing.. Maybe be need to change it to lighter shade. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Great colorWe made a few adjustments but now I love my color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color is great.The color is exactly what I wanted, however, it is very flat and the ammonia was very strong. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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love your productawesome product- just like the salon but 1/2 the price 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDebra - We're so happy to hear that you're enjoying your customized hair color! We truly value your feedback and look forward to hearing from you again in the future. |
Great ProductI loved the color, it did not last as long as I expected. None the less the color was great and does last longer compared to box products. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Loved colorLoved color but it’s only been 2 weeks and roots need done already 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I like the colorI like the color I received, however, the solution seemed a bit harsh on my hair. It made my hair very dry and straw-like. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Excellent coverageMy grays get covered easily. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great colorThis has been my first time to attempt to color at home. To be honest, I am very clumsy, so I did not have much faith in my efforts, but my colorist's price tag for color+tip in the rural area is $80-90, and it is costly considering that I need to visit her every month. Anyway, I tried it and followed the instructions precisely. It was messy and due to my long hair very inconvenient. The product itself is great though, the color is fabulous (I just colored, so I don't know how long it will last). The only thing is, my roots did not take very well, it was a bummer. I think I will try to do the front of my head first, and the back after. So I will give it another chance. The color itself is fantastic, very rich, so five stars! Also, I like how fancy it is packed and personalized :) 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Good product!Easy to use and works well. The only problem is my fine, limp hair. Any leave-in product drags it down. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color faded very quicklyThis 2-bottle process seems much different than my original. It starts out strong, but fades very quickly compared to the original. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Custom Hair ColorI like the convenience of receiving my hair color in the mail, I don't have to bother to going to the store. Also, it does cover up the gray very good. The only down fall is that it can be sometimes be hard to put in on by yourself especially since I have a lot of hair and it can get messing. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ColorI love the color that I have now but unfortunately it fades after 3 weeks. I wish it would last longer not thrilled on the idea of having to redye my hair every 6 weeks. I have fragile thin, fine hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Coverage/ColorThe color is perfect but it isn’t covering my grey spot as well as the first formula. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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A red that stays red.My natural hair color is a medium auburn that has always been coppery in sunlight. I tried various color combinations to keep it as my hair darkened and greyed with the years. I know that with hair color, red shades tend to fade fast. This is the first product that doesn't do that. I can actually go for up to 3 months with e-salon color, with such a gradual change of color that the new hair growth is barely noticed. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Better than a boxI like the color itself with this product but i do not like the way my hair feels afterwards. No matter how much rinsing i do, my hair feels like it has glue in it for the first couple washes. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love the color, hate the smell...I love the color and the price, but the smell of the formula is really overwhelming... and it’s super hard to wash out of my mid-back-length hair. Taking a break from esalon to try a similar service that is supposed to be ammonia-free. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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New colorLighter brown works well for me with the exception of the gray at my temples. Hard to get color to stay in that area. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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The best!I used store bought color for many years, my hair was so many different shades and so damaged. I switched to esalon and will never look back. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love my colorHowever the bottles was closed so tight I could not get them open with my hands . I had pry open the bottles with a steak knife to get open which could of been dangerous. Otherwise my color is awesome. Received a lot of compliments 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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love the colorI love the color but I had an awful time trying to get the cap off of the color bottle. My daughter couldn't get it off either. We ended up having to poke a hole in the bottle with a paring knife, which the tip broke off of. Is there a way not to tighten them so tight??? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I've always been happy with eSalonI really the hair color kit. I do need change the color next time just a bit. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Covers the grayI have used products I bought at WalMart, etc. and they did not cover the gray like this product does. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Omg!!!The first color I got scared me it was way too orange for my tastes. I called them up they listened and took notes they sent me out a new color (with violet undertones) and I put it on and I’m in love! Thanks for listening and for the red! Redheads have more fun! 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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I love the color!!!The gray coverage is not as long as hoping. Only four weeks until needing something to cover. Looking for something longer lasting. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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GreysI love the colour but found it difficult to apply on my own. I followed the instructions exactly but where the grey is mostly (top and front) did not take as dark as the back and ends. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Darker but worked wellColor ended up being darker than original hair color but it went on easily and worked out well since it’s a Demi wash so you won’t notice the new growth. I ended up liking the darker shade. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love the colorWhile I love the rich color this product provides I am weary about the mess and how badly this product stains your skin. I am not very coordinated and always wind up with color stains all over. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color Looks AmazingCan't tell it wasn't done by a professional. Only drawback is it is a little messy have to be careful if you have white floors! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love the color/ didn’t cover all my greys!I love how I was sent two bottles that would make sure my roots were the same color as my ends. I love the color and the even coverage. It just didn’t cover all my grey hairs. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Love the look and feelAside from the color being a bit too dark (which I am adjusting) I love how it looks and feels. Just like if I went to the salon to have it done. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Beautiful, rich, and healthy hairI love that my hair does not feel dried out after coloring. This a truly a salon quality product for less $$ then you would spend at the salon. My only compliant is that my grays don’t stay colored for as long as I would like, but this could just be because my hair is so dark. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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loveit didnt cover the stupid pink in my hair but it blends really niecely with it 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great colorEven though there is slight fading, the color for the most part stays beautiful. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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colorthe color does not cover my gray as I expected. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Nice hueChanged from a darker brown. I like the color a lot I understand how the grey coverage is less effective however it is a better trade off for the lighter hue. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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My colorLoved how easy it was Color is nice but would've rather had something lighter 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love the color, hate the process!Way too messy. I used a bowl because in the past the bottle would be too drippy. The brush worked better, however, when the last step was applied, the shower was a mess (with this color, it resembled a horror movie scene). I had to clean the bathroom afterward (not convenient!😠). I’m going back to the salon. I wish I could buy the color and pay someone with a salon sink to color my hair for me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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You can't get color like that from a bottle!I have been told this by 3 different people since I used this product. My personalized color is a red, and people think it's natural 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Kelly’s e Color ReviewI love the color and that it lasts for several weeks. The downside is the length of my hair changed quite a bit from my initial sign up and I didn’t seem to have enough color this last time. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I like but I wanted a lightercolorSo I order the highlights and got the kit, with I more of the brown color, I want to give up on that dark brown color, so again am getting another shipment of brown, after I already ordered my highlights, so I haven't used it yet, I seen the video, so why do I need more brown, after highlights, I felt that there is too many departments that is confusing my orders. Please hold my order,will try the highlights and go from there ok. Thank you 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Next orderI would like my next order color to be a shade lighter please, I love your product it just a little dark for me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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😁😁😁😁😁😁😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Takes My Breath AwaySeriously. Love the color and the results, but the chemical odor and vapor almost triggers an asthma attack. Even in a well-ventilated space, it borders on noxious. Lucky for eSalon, I haven’t found anything comparable that’s less stinky. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love itI love it but it was the wrong color. But my hair feels so soft and not damaged like other colorings 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Overall color is great!The way the color covers my gray is perfect. I need to work on the color selection as the color has more copper than I like, but other than that it is perfect! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Grey coverageHaving grey coverage issues. the color remains on the red side for the grey while darkening the area around where color is applied. I do not go over all of hair to avoid this. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Hair colourLike the colour overall but would like a bit move violet add to it 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color not lastingI have gray hair in the front area and temples. It only last a week then I have to wait till my next order to reapply color. I prefer not to over process my hair. I like the color suggestion. I am open to all color selection. Not sure if I can go light also my hair is now more thick. Better yet extra naturally/kinky. Pls help 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Lovely productEasy to use with great results. Wish it was cheaper so I could use it more often 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I like the combination and easy to useRonielyn S 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great color but a little too thick!Not a deal breaker because I love the lasting color and the beautiful custom packaging but really I spend a lot of time in the shower to get the color out and be able to see my scalp! That's the only thing that's a little frustrating. Otherwise beautiful luscious and rich color and that's what matters right? 🙂 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color changeThe first time I ordered the color was definetly not a match. They sent me a replacement for free plus an additional bottle of color. This color was a better match. The only complaint is I wish they had sent two boxes of gloves (one for this time and one for the next time). Other than that it’s a great product! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect color and coverageI am so pleased with eSalon. I have tried so many at home hair dye, and the color is either not what you want, hard to cover grays, color doesn't last as long as it claims. Hair feels brittle and damaged. I used to have to color every 4 weeks almost. And just never happy with outcome. I tried eSalon for the first time and i could not believe the outcome! The color was exactly what i wanted, it has lasted over 6 weeks now, it covered all my hair. The best part was my hair felt healthy after, not dry. And there was no lingering odor from the dye. I will continue to use this product! So very happy. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Good changeI really like the formula and the smell is not so strong. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best do-it-at-home hair colorI love how the process doesn't damage my hair. My hair feels soft when done. The only issue I have is that reds must be done more frequently because they fade faster than any other shade. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great!Very dark 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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GreasySo this is my 3rd time coloring with Esalon, the color was better this time, not too dark but I’ve noticed that the last time and this time the products have made my hair extremely greasy. Especially at the crown. Is this normal? I haven’t changed any of my other hair products. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Covers Greys wellWith other do it yourself Color, is would have to leave it on an hour and the grey still showed. This product completely covered it with a fraction of the time 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love itI have been trying to get the right color. I have changed it several times.The colorist has tried to do as I ask but when my hair is in the sun it looks very red, which I do not like. I think I finally have it. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |