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66,637 Comentarios de clientes |
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Was okay, satisfied enough to try againDidn't cover my greys as well as I hoped, but I'll have to go to the salon for that and use this in between, just don't want to over do it, as I'm not sure how often I should be coloring. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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perfect color for me!!Covered all my grey hair and now my hair is so shiney 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Beautiful color - but didn't cover all areasI love my newest color - well done! However, after thinking I had applied enough of the color to my roots first like the directions stated and then pulling it out to the ends, I found that it didn't fully cover some of my grays at the root. Perhaps this should be chalked up to user error, but I thought I had covered all areas well enough. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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3-5Doesn’t last on roots. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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nice uniform color but not cover my gray hair 100%I followed the instructions but after shaping I noticed the gray hair on my forehead line still were there ,the color didn't covered them. I would like same color but with some lighter highlight if is possible. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJulia - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from us to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
The color stayed in but....I had a really hard time trying to color my own hair. The stain remover wipe was a bit small for me. I am the first to admit, I am not the neatest person in the world, when it comes to coloring my own hair. I have had it slopped on the rug, the bathroom door, the mirror, and somehow, the ceiling of my bathroom. Don't ask me how I did that last one. My husband will come back and clean me up, but with this custom hair color, he tried and tried to get it off my skin. It was on there for about 2-3 weeks before it started wearing off. I did use the stain guard wipe. He did use the stain remover wipe, and even he said that it was too small. He thinks, as I do, that they either need to be bigger, or you need to have more then 1 little packet in the package. Like I said, I am not the neatest person when it comes to coloring my own hair. Other then that, everything was great. My color stayed. My roots are now showing, as it has been about 12 weeks since the last time I colored. But I will be straightening my hair before dying it again, so I will have to change the order for next time. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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redI think it's bringing out a bit of red. Would rather not have that. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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LoveLove the color and not having to hunt for my color in stores or pay a fortune for someone to color my hair. Delivery #5 included 2 shampoos, but no color remover cloth. 😢 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Custom hair colorIt could of been brighter red 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great product & serviceI recommend this hair color and their service is really good. I am returning after not ordering for a year because I want the personalized service they provide. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Like the color, I just wish it covered grays betterThe first day I color my hair, I feel fantastic. The color is vibrant, my hair feels soft and doesn't get frizzy like it usually does, and my self-confidence hits an all-time high! But it is short lived. No matter how long I leave the hair color on around my temples and the top of my forehead, the greys are poking through within days. I've tried the root refreshing spray but it doesn't work for me. I wish there was a way to make the color more "potent" for covering my gray, because it's so close to being perfect. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best hair colorBeen using this custom color hair dye for years, I wouldn’t change a thing🙌🏻 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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RedJust enough to do my hair I wanted blonde ! Not what u sent me 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great Natural Looking Hair ColorThe gold and red mixture in the bottle was the most natural looking color and didn't make my hair color look like fake red 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color was perfect!I was a bit nervous but it's exactly what I wanted. My only comment is that with my hair I must keep it on much longer than 15 minutes. my hair is too dark and 15 is just not long enough. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Hair colorI liked the color that was made for me, but it washed out of my blonde hair in about 2 weeks. It's not worth the money if it's going to keep washing out every 2 weeks. I did explain that in the beginning when I ordered your product. That I was a natural blonde and had a hard time keeping red in my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Beautiful colorThe color was beautiful but, i needed more dye, my hair is VERY thick and long. I just didn't have enough to color all over. I like how it completely covered my gray roots. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Great colourColour was fantastic and the how to apply instructions were spot on. 4 stars rather than 5 as some of my greys started peeking through in a couple of weeks so need to see next time whether that’s due to my application or the colour itself 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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GreyHas left roots a lot lighter than rest of head, not as good cover as my own colour mix. Hopefully the adjustment might be better. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Overall like how my hair came out.I had red hair before dying my hair to the dark brown that I received from eSalon, I would have to dye my hair one more time before actually getting rid of all the red. Washing the dye out was annoying, I had to shampoo and condition my hair several times before actually feeling like all the dye was out. Kinda slimy and thick product. My hair does look good enough to order again. I just wish they would work on how thick and slimy the product is. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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COLOr CHANGEstopped my orders as I had asked for brown ash color to be less red and instead I wound up with black color. I am 78 years old and now have this dark colored hair. very disappointed. I called company and the lady said I had to stick to darker color and nothing could be done????????????The best part of your hair color is it lasts and doesn't fade. My problem is when the coloryou last sent was too dark. what can I do. I would have like the dark ash blond maybe to lighten up this black head of hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Matched perfectlyI am slightly disappointed that after 2 1/2 weeks my grey regrowth is fading. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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It’s pretty goodI would prefer more copper and less brown, I think 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Formula more effective than other online hair color offerings.I requested a dark brunette with the strength to cover some light gray areas while trying to keep my color as close to my natural shade as possible. I used the product 3 times. The gray coverage was great but after the first coloring my hair was a brassier/warmer than I wanted. I gave the feedback to my colorist who attempted to correct in my 2nd order. I couldn't tell any difference in the color so I switched to Madison Reed to try their product. I was not impressed with their coverage, which unlike eSalon, did not cover my gray at all. My only complaint on eSalon was that I felt like there was a lot of heavy residue after washing out the color due to the gel formula. The 2nd time I did it, I followed the instructions exactly and the step of adding water to the remaining formula and applying and lathering through the hair before rinsing the color out made a big difference. Not perfect but much, much better. And considering the coverage I get with this product, worth the extra step. Now if I can just get my color right, I would be very happy with the product and service. I'm trying again and asking for the Iced Latte effect to remove all/more of the warmth. I may have unrealistic expectations in this regard! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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New to eSalon. First orderI love the color but had trouble washing it out. Hair still feels a little gummy in a couple places. I washed it three times and decided that was enough. My normal hair is dark blonde and I got light blonde to touch up roots. The color is perfect but wonder why it is so hard to wash out? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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My color is awesomeColor doesn't fade at all for the first 8 shampoos then it fades very little. . 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Hair colorI love the color I had but wanted it a little more red now that I chopped a lot of hair off and they nailed it with the adjustment. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Better than store boughtThe color is even and lasts longer than Revlon, or L'Oreal, but the conditioner and shampoo are seriously lacking. I am on the monthly plan and it is nice to just receive it and not go to the store. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Lighter colorI would prefer the lighter color of red and brown. Thanks. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love itI didn't think I'd like the color but I love it 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Almost right!I liked the set so much and that they sent a second color for my ends. I think the root color should have been on it longer. My roots are already lighter than the rest so I’ll have to color sooner than I would normally as my blonde hair grows out. I like the direction of the formula though I think I’d like it a bit deeper than it turned out. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Just like a salon!Just tried this hair dye for the first time, packaging is lovely and has a very professional feel. Very happy with the results, it's the colour i wanted and looks like it's been done at a salon. The only reason I didnt give 5 stars is the dye was very difficult to rinse out, it stuck to my hair even after a few shampoos. It left a residual coating on my hair leaving it feeling greasy after I'd straightened it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Pretty easy to useI've got to find some way of splitting my product in half. There was enough for two applications for my short pixie. I would like it to be a little darker and a little more towards the darker end of red than copper, but overall had great coverage and was very easy to apply. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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PerfectThe color covers stubborn grays. Makes coloring your hair easy! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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damagethe color spilled inside the box. I can send you a photo if you wish 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Was happySo far the color is what I wanted. It bled for a few days after, which was inconvenient. I may order again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ColorHaven’t used it yet 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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LoopI would like to cancel all up coming orders due to medical Reasons. Do not charge my account anymore for orders. Thank you 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love the color, but...I love the color, but I can see a little grey showing in the temples, and front bang area. I could use a very small amount to fix it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Nice color & excellent formulaI do like it but I think I will like to adjust color. It darker than I used to. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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My color is amazingThere is just enough color to enhance and improve my hair color, but it's not a crazy color. Love it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Almost 100%The color is almost exactly what I want. The purple doesn’t shine through as much as I would like, but my hairs is difficult to color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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hair colorI still have too much red tones as color lightens. Can we tweek color? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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TWO DIFFERENT COLORSI love the color and it lasts longer than Prefference but I ended up with the ends being a lot lighter than the roots. I will try to bring the root color all the way to the ends and see how that works this time. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best color. And everything that comes with it.I love the color. My only problem is I can't seem to cover around my ears. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best hair color I ever purchasedSo good it dyes my skin. Use the blocker, but still dyes my skin. Does come off though with excessive scrubbing 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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HighlightsNeed to be lighter 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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My reviewI like this hair color just need a little more cover-up for my gray but I love it leaves my hair shiny and soft. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Fabulous!!I absolutely loved the dark mahogany color that was sent. I did initially have a problem with the color leaving a waxy like residue on my hair, but that was soon rectified by washing again with a mild shampoo. This unfortunately removed some, but not most of the red top gloss, but the color is still good after a few weeks. I am now looking forward to my next delivery where I have asked for more red in the root application to counteract this. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Shape of permanent color bottleYou have made the opening of the color bottles larger than they were in the past. I have found now that the larger opening is a problem when pouring into the plastic developer bottle. Which has a small opening. The past 2 times I've mixed these the permanent color has spilled over onto my counter. Not sure why you changed that. Also the shampoo and conditioner packets are much harder to open in the new design. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Not the colour I ordered. But Still good!I followed the instructions step by step and asked for the light Ash Blonde. It didn't come out as light as I wanted it and turned out quite dark. However I still really liked the colour. It is basically my natural hair colour that I haven't seen in years! Not a block colour either looks like I have highlights and low lights. Just a shame that it wasn't exactly the right colour... 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Great!Very impressed. Perhaps a tad too dark but we can fix this! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great coloring product still, but the shampoo packet is a pain in the showerThe packet doesn’t tear right; the hole wasn’t big enough to extrude the shampoo out. I didn’t want to leave the shower dripping wet to find scissors either. Needless to say, I kept the water running longer than I should while I struggled to re-tear the packaging. (Ditto the conditioner.) 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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A bit darkDarker than expected. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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colorNice but need more 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love the product but very upset with price of orders!Love the product but very upset with price of orders! I never requested the Color Kiss added to my orders. I do not use them and am now stuck with 3 of these at an unbelievable cost of $12 each. I am now $36 in the hole and would like to send them back with free shipping as I never requested these. I actually still have the free sample sent way before. This happened before and I had to cancel the touch-ups. I don't know how they got re-added to my account but I am very upset they did. I rarely check e-mails anymore and somehow missed this but I must cancel any future orders as I can only afford the store bought from now on. Thank you for the great color though. 9 de 12 personas encontraron este comentario útil. ¿Y tú? |
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My go-toMy first color turned out very ashy on me. My colorist mixed a dark blonde and golden blonde, but it turned grey blonde, and not in a good way. I have tan skin, so anything too dark makes me monotone. I loved the personalization and all the extras my kit came with, so I am giving my next shipment a try. Update: 2 years later, this is cheaper than going to the salon or beauty store. If you're specific, your colorist will match as much as possible, just pay attention to the tones they mix together. The instructions are easy to follow and it lasts for a while. I'm a loyal customer for sure. 4 de 6 personas encontraron este comentario útil. ¿Y tú? |
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ColorColor didn't seem to last as long 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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NOT A BAD COLORI WILL SEE HOW LONG THIS COLOR HOLDS UP & DOES NOT FADE. I WASH MY HAIR OFTEN & USE HAIR SPRAY. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Still on the fenceBut gave it 4 stars due to ease of ordering and great customer service. The color was very easy to apply and smells pretty good... it looked very natural when first applied which is unusual for my fine hair...which usually sucks in color and comes out too dark. The bad part is the color did not cover gray roots very well and does not last very long. (However, truth be told, I have always had a problem with color lasting...very porous hair, which doesn’t seem to hold color!) will definitely try again 8 de 8 personas encontraron este comentario útil. ¿Y tú? |
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Love itLiked hair colour very much.. But did not cover all my grey's which was disappointing.. Maybe be need to change it to lighter shade. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Great colorWe made a few adjustments but now I love my color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color is great.The color is exactly what I wanted, however, it is very flat and the ammonia was very strong. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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love your productawesome product- just like the salon but 1/2 the price 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDebra - We're so happy to hear that you're enjoying your customized hair color! We truly value your feedback and look forward to hearing from you again in the future. |
Great ProductI loved the color, it did not last as long as I expected. None the less the color was great and does last longer compared to box products. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Loved colorLoved color but it’s only been 2 weeks and roots need done already 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I like the colorI like the color I received, however, the solution seemed a bit harsh on my hair. It made my hair very dry and straw-like. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Excellent coverageMy grays get covered easily. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great colorThis has been my first time to attempt to color at home. To be honest, I am very clumsy, so I did not have much faith in my efforts, but my colorist's price tag for color+tip in the rural area is $80-90, and it is costly considering that I need to visit her every month. Anyway, I tried it and followed the instructions precisely. It was messy and due to my long hair very inconvenient. The product itself is great though, the color is fabulous (I just colored, so I don't know how long it will last). The only thing is, my roots did not take very well, it was a bummer. I think I will try to do the front of my head first, and the back after. So I will give it another chance. The color itself is fantastic, very rich, so five stars! Also, I like how fancy it is packed and personalized :) 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Good product!Easy to use and works well. The only problem is my fine, limp hair. Any leave-in product drags it down. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color faded very quicklyThis 2-bottle process seems much different than my original. It starts out strong, but fades very quickly compared to the original. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Custom Hair ColorI like the convenience of receiving my hair color in the mail, I don't have to bother to going to the store. Also, it does cover up the gray very good. The only down fall is that it can be sometimes be hard to put in on by yourself especially since I have a lot of hair and it can get messing. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ColorI love the color that I have now but unfortunately it fades after 3 weeks. I wish it would last longer not thrilled on the idea of having to redye my hair every 6 weeks. I have fragile thin, fine hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Coverage/ColorThe color is perfect but it isn’t covering my grey spot as well as the first formula. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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A red that stays red.My natural hair color is a medium auburn that has always been coppery in sunlight. I tried various color combinations to keep it as my hair darkened and greyed with the years. I know that with hair color, red shades tend to fade fast. This is the first product that doesn't do that. I can actually go for up to 3 months with e-salon color, with such a gradual change of color that the new hair growth is barely noticed. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Better than a boxI like the color itself with this product but i do not like the way my hair feels afterwards. No matter how much rinsing i do, my hair feels like it has glue in it for the first couple washes. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love the color, hate the smell...I love the color and the price, but the smell of the formula is really overwhelming... and it’s super hard to wash out of my mid-back-length hair. Taking a break from esalon to try a similar service that is supposed to be ammonia-free. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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New colorLighter brown works well for me with the exception of the gray at my temples. Hard to get color to stay in that area. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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The best!I used store bought color for many years, my hair was so many different shades and so damaged. I switched to esalon and will never look back. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love my colorHowever the bottles was closed so tight I could not get them open with my hands . I had pry open the bottles with a steak knife to get open which could of been dangerous. Otherwise my color is awesome. Received a lot of compliments 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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love the colorI love the color but I had an awful time trying to get the cap off of the color bottle. My daughter couldn't get it off either. We ended up having to poke a hole in the bottle with a paring knife, which the tip broke off of. Is there a way not to tighten them so tight??? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I've always been happy with eSalonI really the hair color kit. I do need change the color next time just a bit. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Covers the grayI have used products I bought at WalMart, etc. and they did not cover the gray like this product does. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Omg!!!The first color I got scared me it was way too orange for my tastes. I called them up they listened and took notes they sent me out a new color (with violet undertones) and I put it on and I’m in love! Thanks for listening and for the red! Redheads have more fun! 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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I love the color!!!The gray coverage is not as long as hoping. Only four weeks until needing something to cover. Looking for something longer lasting. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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GreysI love the colour but found it difficult to apply on my own. I followed the instructions exactly but where the grey is mostly (top and front) did not take as dark as the back and ends. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Darker but worked wellColor ended up being darker than original hair color but it went on easily and worked out well since it’s a Demi wash so you won’t notice the new growth. I ended up liking the darker shade. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love the colorWhile I love the rich color this product provides I am weary about the mess and how badly this product stains your skin. I am not very coordinated and always wind up with color stains all over. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color Looks AmazingCan't tell it wasn't done by a professional. Only drawback is it is a little messy have to be careful if you have white floors! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love the color/ didn’t cover all my greys!I love how I was sent two bottles that would make sure my roots were the same color as my ends. I love the color and the even coverage. It just didn’t cover all my grey hairs. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Love the look and feelAside from the color being a bit too dark (which I am adjusting) I love how it looks and feels. Just like if I went to the salon to have it done. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Beautiful, rich, and healthy hairI love that my hair does not feel dried out after coloring. This a truly a salon quality product for less $$ then you would spend at the salon. My only compliant is that my grays don’t stay colored for as long as I would like, but this could just be because my hair is so dark. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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loveit didnt cover the stupid pink in my hair but it blends really niecely with it 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great colorEven though there is slight fading, the color for the most part stays beautiful. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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colorthe color does not cover my gray as I expected. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Nice hueChanged from a darker brown. I like the color a lot I understand how the grey coverage is less effective however it is a better trade off for the lighter hue. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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My colorLoved how easy it was Color is nice but would've rather had something lighter 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love the color, hate the process!Way too messy. I used a bowl because in the past the bottle would be too drippy. The brush worked better, however, when the last step was applied, the shower was a mess (with this color, it resembled a horror movie scene). I had to clean the bathroom afterward (not convenient!😠). I’m going back to the salon. I wish I could buy the color and pay someone with a salon sink to color my hair for me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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You can't get color like that from a bottle!I have been told this by 3 different people since I used this product. My personalized color is a red, and people think it's natural 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Kelly’s e Color ReviewI love the color and that it lasts for several weeks. The downside is the length of my hair changed quite a bit from my initial sign up and I didn’t seem to have enough color this last time. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |