I’m quite happy with this service, the color, the choices pretty much everything. Until this last months delivery, I know things are a little unsettled with this COVID19 going on, but it literally took almost 22 days for my shipment to get to me. Really upsetting.
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PUBLICADO POR:
Vernice W.
mayo 19, 2020
Good color - it’s done well
PUBLICADO POR:
Vernice W.
mayo 19, 2020
I thought at first might not colored roots well but I now feel it’s done well. I like the color light brown but may try to get it with a little more golden (not red) color to it.
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PUBLICADO POR:
Mereca S.
mayo 19, 2020
Quality Coloring Product - still conflicted on price
PUBLICADO POR:
Mereca S.
mayo 19, 2020
I’m torn because I don’t love coloring my hair at home, I have a white bathroom and children who never give me time to myself. With quarantine I tried a couple box colors and wasn’t impressed since I’ve been getting professional color at a salon. I saw Terry Hatcher review this and decided to give it a try.
I love the color, it saturates my greys better then other box colors, it’s not as messy as others. But I’m still struggling with the price.. most subscription services don’t charge you shipping which makes this a $30 box color. I have no issue with $20 but the added cost makes me want to just throw up my hands and go back to the salon where I get some alone time, a scalp massage, and a style?!
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PUBLICADO POR:
karen R.
mayo 19, 2020
Customer service is incredible
PUBLICADO POR:
karen R.
mayo 19, 2020
After having a bad experience with another online co. whose medium brown color did not cover my grey and as a result looked very light brown, I ordered from eSalon. I then found out that my very fine colorist started making kits for clients to pick up. I had sent her a text with pic of my hair color and she said she could correct, so I decided to use her and called to cancel eSalon purchases already planned for the future. I never expected to return the kit that I had just received, the eSalon rep surprised me by telling me I should return the kit I just received for a refund. I am so impressed by this customer service. I recommend this co. to people buying kits online. I have to say that Color & Co that I first used not only resulted in a wrong color but also did not use my review after pretending as though they wanted to make sure my review was authentic. If you look at their reviews you will not find one that says the client would not use them again! I didn't totally slam them in my review, thought their instructions were good and kit. I wonder what else went wrong for users, my experience was so bad!
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PUBLICADO POR:
elise G.
mayo 19, 2020
Amazing!
PUBLICADO POR:
elise G.
mayo 19, 2020
Red hair can be very tricky. I called to ask a question, the colorist listened to my concern, tweaked my formula and then nailed it. Exceeded my expectations.
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PUBLICADO POR:
Shauna R.
mayo 18, 2020
Thank you
PUBLICADO POR:
Shauna R.
mayo 18, 2020
I found the colour to be excellent, really easy to use and covered up the greys successfully. It has faded quite a bit though, not sure if that’s normal?
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PUBLICADO POR:
SuzRaewhite
mayo 18, 2020
Wonderful Hair Color
PUBLICADO POR:
SuzRaewhite
mayo 18, 2020
This company is professional all the way. Continually working with & providing the customer with a perfect salon hair color. To apply the product is fool-proof if you follow the easy instructions. All the materials you need are in the box. They are spot on with the right hair coloring, but wish it covered the gray around my temples a bit better. Have left it on longer in that area during the coloring, but it does wash out easy. Gray hairs just want to be gray.
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PUBLICADO POR:
isa I.
mayo 18, 2020
Perfect!
PUBLICADO POR:
isa I.
mayo 18, 2020
The first time I used it, the color was not what I was expecting. After consulting with the colorist, the next color was perfect. I am in the third week with minimum fading (red is very hard to keep, especially in Florida). They are a great company to work with, and the haircolor is easy to apply and you get good results.
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PUBLICADO POR:
Kathleen W.
mayo 18, 2020
Easy to use
PUBLICADO POR:
Kathleen W.
mayo 18, 2020
It was easy to use, great instructions. It came with plenty of color. The only drawback is the same as with box color, color did fade after a couple of weeks. But I am in the red family, and that is typical. I would definitely buy again.
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PUBLICADO POR:
Gabriele H.
mayo 17, 2020
Gabriele
PUBLICADO POR:
Gabriele H.
mayo 17, 2020
Die Farbe und das Ergebnis super . Nur solltet ihr euch überlegen mit welchen Abrechnungs System ihr arbeitet . Ständig kommen Mahnung obwohl bezahlt werden rude . Das ist der Grund warum ich keine Farbe mehr bestelle
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PUBLICADO POR:
Marsha K.
mayo 17, 2020
Switching colors
PUBLICADO POR:
Marsha K.
mayo 17, 2020
I cannot find how to communicate with the right person. My hair, as shown in today's picture, has grown out to be silver-gray as my natural. I would like to color over the remaining blond to be a dusty or silver-gray color. Do you have this available and would you recommend it for me?
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PUBLICADO POR:
Monika G.
mayo 16, 2020
Alles drin, alles gut. Aber....
PUBLICADO POR:
Monika G.
mayo 16, 2020
Ich muss mich erst an die Farbe gewöhnen, weil sie halt dunkler ist als meine bisherigen Haare. Aber schón. Paßt zum Typ, und das Feedback war bis jetzt auch prima. Sehr schön.
—- Es ist nun kurz vor der nächsten Farbe, und der Ton hat sich in den 6-7 Wochen total verändert: von einem sehr schönen Walnusston hin zu einem eher goldenen Mittelblond. Positiv: die grauen Ansätze fallen nicht wirklich auf. Nicht so schön: der starke Farbverlust der ursprünglichen Farbe.
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PUBLICADO POR:
Maria S.
mayo 16, 2020
Too dark
PUBLICADO POR:
Maria S.
mayo 16, 2020
Hello, let me start letting you know that I'm in love with the quality of the product, my hair is soft and looks healthy, the only problem is that the shade is too dark, your light brown is darker than my natural light brown, the color is awesome but I feel a little disappointed because it wasn't the idea that I had in mind.
I already text to my colorist letting her know that it was too dark and providing some photos with the idea that I have in mind, I like the product and I would love to continue buying it but how can I be sure to get the color that I want. I send a picture of my natural hair color to work with but the result wasn't the best for me.
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PUBLICADO POR:
Toniette G.
mayo 16, 2020
........
PUBLICADO POR:
Toniette G.
mayo 16, 2020
I love the product I just wish I didn't have to dye it as often ..my hair does not have that dry feeling days after like the store bought hair dye .I would love to see your root touch up products so I don't have to dye it as often
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PUBLICADO POR:
Sylvie L.
mayo 15, 2020
coloration avec ammoniaque
PUBLICADO POR:
Sylvie L.
mayo 15, 2020
Bonjour,
Je suis très contente d'avoir pu tester votre coloration sur mesure ; je suis très satisfaite du produit , de sa présentation, des explications ; la seule chose qui m'a énormément dérangée, c'est l'odeur d'ammoniac trop intense , qui m'a beaucoup ennuyée ; j'ai du faire la totalité du processus, fenêtre ouverte, j'ai même pas pu totalement finir l'étape où l'on doit rajouter un peu d'eau dans le flacon N°2 et l'appliquer et faire mousser, j'ai tout stopper tellement que l'odeur était forte. A part cet incident, beau résultat, mais je ne recommanderai pas vos produit, j'en suis désolée. Cordialement Sylvie L.
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PUBLICADO POR:
Danita C.
mayo 15, 2020
Love it
PUBLICADO POR:
Danita C.
mayo 15, 2020
I was a little put off by everything that came but once i dove in it was easy. Most at home colors burn my eyes but not this one. The color was perfect. I will be ordering again.
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PUBLICADO POR:
elaine S.
mayo 15, 2020
I love e color.
PUBLICADO POR:
elaine S.
mayo 15, 2020
I love the e-color. My problem is that I'm 81 1/2 years old and its hard forme to do the color. My with the virus
pandemic, I have no choice. I just put it all over my head and use my fingers to massage it in then wait for 40 minutes. I do need the extra thing that makes color stay longer.
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PUBLICADO POR:
Susan B.
mayo 15, 2020
Great color and shine
PUBLICADO POR:
Susan B.
mayo 15, 2020
I was hoping for a little more info on how long to leave the color on my gray areas. When I went to pour the remainder of color onto my head, the strong ammonia smell made it hard to breathe!
Other than those two issues, I LOVE the COLOR and the shine, and will definitely purchase more of this product!
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PUBLICADO POR:
Sheila V.
mayo 14, 2020
Poor customer service!
PUBLICADO POR:
Sheila V.
mayo 14, 2020
I ordered this product a few weeks ago. Within a day or so of ordering (before the item shipped), I called because I had an unforeseen situation. I had to abruptly leave where I was staying and go back home. I had to leave in order to avoid being exposed to COVID-19. The person I was staying with needed to be quarantined and did not want to stay in a hotel. So I asked that the item be shipped to my home address. The customer service agent told me there was nothing she could do. I also wrote a complaint in the survey I was sent. No response. As of today, I have not heard from anyone and have not tried the product. Zero attempt to keep my business. Thanks but no thanks.
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PUBLICADO POR:
Elaine M.
mayo 14, 2020
Surprisingly good
PUBLICADO POR:
Elaine M.
mayo 14, 2020
I was surprised by how good the the color blended to my hair. The only drawback is my gray started poking through after only two weeks. Hopefully the next order will resolve that. Otherwise I told my hair stylist it would be a while before I needed her. LOL depending on how the next batch turns out I may save $80 every month.
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PUBLICADO POR:
Lorena R.
mayo 14, 2020
Easy to Use and Shiny Hair
PUBLICADO POR:
Lorena R.
mayo 14, 2020
Arrived nicely packaged with very specific and easy to follow directions. My teenage daughter actually did it for me. It left my hair very shiny, and four weeks later, it still has a nice shine to it. My only issue is that I answered all of the questions about eye color, etc. and submitted a photo so that stylist could see my hair color and skin tone, but the final result wasn't what I wanted. I chose dark blonde, which is close to my natural color, and explained in comments that I was hoping to closely match my natural color, but it created a reddish look in my hair. It has faded with washing so that the overall color is now dark blonde, but it had a reddish tint for about three weeks. My hair did have very blonde highlights that had been growing out for about three months, so I'm not sure if that affected the color. I submitted a request for upcoming order for a different shade of blonde and my dislike for how the dark blonde mixed with my hair to produce a reddish look. Am willing to try one more time to hopefully get more of the color that I want. This product is easy to use, made my hair soft, shiny and manageable, and costs way less than the salon. It's definitely worth trying if you're looking to color your hair.
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PUBLICADO POR:
Pierina F.
mayo 14, 2020
Great color
PUBLICADO POR:
Pierina F.
mayo 14, 2020
This was my first time dying my hair at home and it was ok. The directions were easy to follow and the product is good. My only complaint is the gray coverage; I have some grays and it dye did not cover a single one.
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PUBLICADO POR:
Lynda H.
mayo 14, 2020
Color
PUBLICADO POR:
Lynda H.
mayo 14, 2020
I liked the color that was prpared for me. I thought there might be a little too much brown in it and red. But i have a lot of gray and it covered it. Do you have drops that you put in your color to cover the gray longer. My salon does it. On the whole it was a very good product just a little redder than usual.
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PUBLICADO POR:
Nancy S.
mayo 14, 2020
Nice color coverage
PUBLICADO POR:
Nancy S.
mayo 14, 2020
Product is fairly easy to use. 2 sets of gloves provided. Nice touch. Not sure whether it’s recommended to use whole bottle. Directions don’t make it clear.
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PUBLICADO POR:
Mary Ann A.
mayo 14, 2020
Loved color
PUBLICADO POR:
Mary Ann A.
mayo 14, 2020
Loved hair color but this time of year I would prefer lighter...I am waiting for it to fade a bit and then order again... hopefully I can go a shade lighter
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PUBLICADO POR:
Debi L.
mayo 14, 2020
The color is great. I am happy with it.
PUBLICADO POR:
Debi L.
mayo 14, 2020
I only wish that they would provide a color brush/applicator with each color kit. It came with my first one, but I didn't know I was supposed to keep it and I threw it away with all the emply containers. Why could you not include a new applicator in each kit?
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PUBLICADO POR:
Linsey S.
mayo 13, 2020
I was surprised how much I loved the color
PUBLICADO POR:
Linsey S.
mayo 13, 2020
I was apprehensive after receiving the box after seeing the colors on paper... after application the color was great! Loved it, maybe would like a bit more red in it next time. I did notice however the color faded fairly quickly
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PUBLICADO POR:
Terri C.
mayo 13, 2020
My First Time Custom Color Set
PUBLICADO POR:
Terri C.
mayo 13, 2020
The color did not completely cover the gray and wasn't quite the color I wanted but this is a work in progress. I am a 1st time user so I will have to wait and see when adjustments are made by my colorist how my hair turns out before I can give it better rating.
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PUBLICADO POR:
Maryse D.
mayo 13, 2020
Coloration
PUBLICADO POR:
Maryse D.
mayo 13, 2020
Bonjour, je suis satisfaite par le produit, en revanche après inspection un peu plus poussée je me suis rendue compte que tout les cheveux blancs n’étaient pas recouverts, j’ai pourtant bien suivi tout le protocole. Il se peut que je ne sois pas parvenue à bien appliquer la couleur partout mais j’ai tout de même bien masser l’ensemble comme indiqué.
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PUBLICADO POR:
Deborah H.
mayo 12, 2020
Came out really REALLY good for a first time user....
PUBLICADO POR:
Deborah H.
mayo 12, 2020
Instructions were easy... I was definitely nervous using a new product... I has no reaction or stinging or anything negative.. The color has sheen... Maybe it was the shampoo and conditioner too... The instructions said there would be two pairs of gloves and there were only one pair.. The other negative is that they said to use these large clips to separate your hair.. They should include those clips for first time users.. Especially during the pandemic.. I cant go shopping... I used my toddler grandchildren's clips and had to throw them away after... All in all, it will be easier the next time.. THANK YOU.. p.s. you should have a customer service to write to also...
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PUBLICADO POR:
Jacqueline N.
mayo 12, 2020
Très bien .
PUBLICADO POR:
Jacqueline N.
mayo 12, 2020
JE suis très contente de votre coloration .Je voudrais commande les 2 flacons pour 40 euros mais je
ne peux pas , je trouve pas votre numéro de téléphone c'est dommage .
Merci de me contacter si c'est possible sinon le téléphone .
Cordialement .
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PUBLICADO POR:
Elli S.
mayo 12, 2020
Very nice colour, but too gold.
PUBLICADO POR:
Elli S.
mayo 12, 2020
The set and the instructions were all very professionally done. I've been coloring my hair for a very long time and have used professional color my Swiss hairdresser gave me. Although a bit more gold than requested (I like and prefer ashy), the color is natural looking, but didn't accomplish what I wanted. I specifically indicated that I wanted to create 'lowlights' in my whitish-blonde hair. While difficult for a non-professional to accomplish, I've done this before. The customized instructions were for doing only the roots. That is the opposite of what I intended, because roots produce a grow-out phase and an ugly line. My hairdresser counseled against that. The color would have worked for only roots. Because the color looked so incredibly dark while processing, I may not have left it on long enough. There is very little contrast. I may not do this again. Should probably stick to professional coloring.
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PUBLICADO POR:
Kim B.
mayo 11, 2020
2nd Time Around
PUBLICADO POR:
Kim B.
mayo 11, 2020
This is my second time using the product. I love the color but it's getting dark. It's time to do the highlights but I like the color. I have the highlight kit but afraid to use it since I don't have anybody to help me put them in. Wish there was a cap I could just put on my head, pull hair through and color that way like they used to do a long time ago. I'm still struggling with gray coverage at my temples. They just don't want to color. they are tinted but not colored. I was also missing a brush in this kit and had to put it on with my hands. Not big deal.
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PUBLICADO POR:
amy L.
mayo 11, 2020
I was very happy with my hair color it matched perfectly
PUBLICADO POR:
amy L.
mayo 11, 2020
Happy with my hair color it matches perfectly to the the rest of my hair , but the gray coverage is not very good at all, I can still see all of my gray hair, the only disappointment
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PUBLICADO POR:
Teresa O.
mayo 11, 2020
Lasting color
PUBLICADO POR:
Teresa O.
mayo 11, 2020
I really liked the color after I used the product. But I really wish it stayed that color a little longer. Dyed hair April 16 over 3 weeks ago. The color has faded to a white blonde again. Maybe I need to apply better. Used the brush method. May just part & work it all in like I used to with other products. They usually last at least 4or 5 weeks.
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PUBLICADO POR:
Didi R.
mayo 11, 2020
Very happy with this DIY coloring system
PUBLICADO POR:
Didi R.
mayo 11, 2020
The reason I took away one star is because the gray started showing slightly about 3 or 4 days after I did the color with the esalon kit. Usually it doesn't start showing for a couple of weeks when I go to my regular hair colorist and then by week 3 I do them again. But it may be that the volume of peroxide they sent me wasn't strong enough. I wrote them today to ask about that. Otherwise, I love it. It's easy to do yourself. I never dreamed I could color my own roots!!!!
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PUBLICADO POR:
Pamela D.
mayo 11, 2020
Great product- color is perfect.
PUBLICADO POR:
Pamela D.
mayo 11, 2020
This is the second order I have made. The only reason I am giving it a four star instead of five, is that this time I did not receive the applicator brush and it was difficult to apply the color to the roots and then work it up the new growth without the brush. Other than that all was good.
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PUBLICADO POR:
Laurence S.
mayo 10, 2020
Très bons produits mais ....
PUBLICADO POR:
Laurence S.
mayo 10, 2020
J’avoue avoir reçu un joli coffret bien emballé et dans les temps mais je n’ai bien sûr pas vu qu’il s’agissait d’un abonnement ! Du coup je vais recevoir une 2eme livraison alors que je n’en ai pas besoin ! J’ai évidemment tout de suite arrêté cet abonnement... d’habitude je fais attention à ce genre de procédé mais là, je n’ai rien vu ! Donc , très bons produits mais avec abonnement !
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PUBLICADO POR:
Tina G.
mayo 10, 2020
Color was great
PUBLICADO POR:
Tina G.
mayo 10, 2020
The colorist modified my color and I liked it even better than my original color. My only complaint is that my grays came back slightly quicker than if I went to the salon. I'm ordering again!
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PUBLICADO POR:
Anne E.
mayo 10, 2020
Great products
PUBLICADO POR:
Anne E.
mayo 10, 2020
I love the color that I used but regretfully have to say that I can no longer color my hair. I have lost a tremendous amount of hair both times I used your products. I will not be using them anymore.
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PUBLICADO POR:
Kylie E.
mayo 8, 2020
Great product
PUBLICADO POR:
Kylie E.
mayo 8, 2020
So I wanted something that would colour my greys as the over counter products in the shops just wasn’t doing that. So I picked what I wanted, sent a photo and the colour got sent. Unfortunately the colour for the ends went all over the box. So I sent a picture of it and resent me another one. Customer service was great. My partner helped me to put the colour on my hair and I must say very happy with the results.
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PUBLICADO POR:
Linda K.
mayo 8, 2020
Color sooner
PUBLICADO POR:
Linda K.
mayo 8, 2020
I think i was too’ scared’ so i only used hsf the color provided and took it off 5-7 minutes too early. So now only after a couple if weeks , my roots are starting to gray so moved the date to the 19th from the 26th If it wont damage my hair, i would like to get it the the 11th instead
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PUBLICADO POR:
Margarethe S.
mayo 8, 2020
Great color!
PUBLICADO POR:
Margarethe S.
mayo 8, 2020
The formula matches perfectly and the only reason it isn't five stars is that it is really difficult to color the back of my head as well as my hairdresser does!
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PUBLICADO POR:
Lorna H.
mayo 8, 2020
Just the right Color
PUBLICADO POR:
Lorna H.
mayo 8, 2020
I am very pleased with the overall color. I'm not sure that it will be ok for the next time. But we'll see.
I do think this feels very harsh and my hair has taken a lot of time to feel a little recovery from the damage.
I wish I could find a rinse that added a little color and then I would enjoy tinted gray hair. My complexion does not look good with my silvery (no color) hair so I am still coloring.
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PUBLICADO POR:
Michele Z.
mayo 8, 2020
Love the color but....
PUBLICADO POR:
Michele Z.
mayo 8, 2020
I love the color. The process is easy however, it is not covering all my gray by my part line.
I have tried to leave it on a bit longer, I have tried to make sure I get it saturated with the color.
It just seems to have a bit of trouble with my resistant gray.
Any ideas are appreciated.
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PUBLICADO POR:
Bonnie S.
mayo 7, 2020
Worked well
PUBLICADO POR:
Bonnie S.
mayo 7, 2020
ESalon worked well, although some hairs are still gray. I did recommend it to friends who are having issues with hair color due to in person salons being closed with the pandemic.
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Rose Z.
mayo 7, 2020
first time to order and use color
PUBLICADO POR:
Rose Z.
mayo 7, 2020
Noticed strong smell of peroxide. How many volume? Is it really 15%?
Hair around temple areas didn't take color well. I can still see grey hairs.
I have olive complexion - I wonder if a tint of red or gold will look better on this color.
What do you think?
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Tabitha L.
mayo 7, 2020
Not bad pretty good coverage
PUBLICADO POR:
Tabitha L.
mayo 7, 2020
Overall the product went on smoothly n looked great... unfortunately been three weeks n the white hairs are peeking through didn’t last as long as I had hoped.... product was okay
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