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By submitting this form, you agree to receive recurring automated promotional and personalized marketing text messages (e.g. cart reminders) from eSalon at the cell number used when signing up. Consent is not a condition of purchase. Reply HELP for help and STOP to cancel. Msg frequency varies. Msg and data rates may apply. View Terms & Privacy
Covered my gray hair better than Madison Reed. No reddish cast. Just darker than I expected. I wish it came with a plastic cap to wear while the color is setting. It was easy to use. The last step wear you apply diluted product to all the hair made a big mess in the shower!
I’ve been coloring my hair for over 20 years and have always used red hair color. The ones I’ve always tried have always been really ‘red’ right in the crown area of my head for the first few days. The first few days the water ran orange with color still being rinsed out. I truly thought that was normal. The fade issue was so awful that I colored my every 3 weeks. I was over using mass produced hair color.
I decided I wanted to try a little bit different shade of red. I couldn’t find a color I liked so I decided to try eSalon. I am very pale and wanted a more golden coppery shade, a less intense red. I selected Dark Blonde (Copper Golden). I wasn’t too sure but my mom and I loved the color itself. I was a bit apprehensive as my hair had been dark for so many years. My color consultant called me, we discussed my allergy issues and I went for it. I’m so glad they don’t send you latex gloves! I have a life-threatening allergy to latex. I just wish they have gloves in larger sizes.
Well, I love my color. It looks amazing. My hair is in better condition now than it has been in a long time. The color lasts for a month. Also, it actually rinses out really well. I don’t have orange rinse water for a week every time I shower anymore! I’m so glad that I tried eSalon. It was a fantastic decision for me.
It was very kind to have 2 colors to s ye the grey and than for the rest of my hair. But this was not needed due to as said before I have thinning short hair and this could of been accomplished with 1 color vil.
I would like to discontinue the shipments at this time due to me being out of town for 3 months. Thank you
To start off, I just have to say how much I love the color! It's shiny, and really beautiful! However, as a hairstylist, I have to say the application process was more tedious for me to do on myself with the recommended brush/bowl method. The ends treatment was also interesting. It was so wet and splashed all over my bathroom! Was a bit annoying cleaning it off the walls, hence my 4 star rating. Aside from that, it turned out nicely! After feeling REALLY dry and brittle cleaning the color out, the shampoo and conditioner made it come to life again. Although, I wish there was a bit more of the shampoo and conditioner, my hair is just past my shoulders so I had to use more of my own color conditioner, but otherwise, this is a great product with a lovely end result! Can't wait to get the root touch up for next month!
I'd like to go a little lighter, if possible. Also, there was a minor error in packing- I received 2 shampoos instead of 1 conditioner/1 shampoo in my kit.
I felt like it covered my gray better than before.....and it was good before. Not sure if there were changes to the product or if I did a better job of applying, but I like the results.
I just used my personalized colors, and I absolutely LOVE the color. It was not what I expected, based on the choices I had in the questionnaire, but I was so torn between getting back to my natural red hair or continuing with the aubergine-ish color that I really liked, I just decided to let eSalon make me what they would. I had three colors...White, red and aubergine, and was too embarrassed to even send a photo!
Well, my personal 'Kathi in a Bottle', somehow brought all my color under control. just enough violet to be fun, but a red that is as close to my original color of my youth, and full coverage of white.
My hair was in bad condition due to picking up the wrong product TWICE, and now my hair feels so soft and healthy with no frizz. Of course, I'll be watching closely to see how it goes after a few days, but I expect good things!
Needless to say, so far I am thrilled with the product, color, speed of delivery and the ease of putting in an oder. Highly recommended!
Thank you eSalon!
Kathi Rene'
I have pretty stubborn grey hair along the part and near the ears. It covers well and since it comes back every 6 weeks whether I spend $100s at the salon or have this sent and do it myself, this is a way better deal economically. I miss my highlights but it just wasn't financially worth it to keep going to the salon!
An excellent product worth paying a little more for. I just wanted something to mask the greys rather than radically alter my hair colour and this does just that. At the hair salon my stylist always insisted on adding a lot of red to the brown to ‘warm it up.’ To me it just looked brassy and unnatural. This has far less red mixed in and gives a far superior result. Just wish e-salon would bring out some dark caramel highlights for brown hair now. Hint, hint. LOL.
30 of 31 people found this review helpful. Did you?
I canceled my account as I was in a bad car accident and out of work yet you con
POSTED BY:
Barbara Down H.
August 6, 2018
I canceled my account as I was on a bad car wreck where someone smashed my car.I can’t afford food or rent or ultilies now as I love your products I can’t afford them while I convalescence and return to work.PLEASE STOP CHARGING ME I AM BROKE WHILE I AM OFFF WORK DUE TO THIS CAR ACCIDENT!
I like the way everything is set up and you create a custom color but my color was too dark. I wanted a lighter color. Other than that it’s easy to use and doesn’t burn or have such a strong odor.
Today I used the custom hair color from eSalon. Color came out great but noticed that some hair near the scalp were not dyed (remained gray). I made sure the area was covered. I will continue to reorder. Previously had salon coloring.
Need to tone down the red a bit and a little lighter on the ash. Otherwise it was good. Easy to use. The prep was easy. The stain remover worked great.
I loved the copper color but after about 3 washes it faded really fast and its not very copper anymore its more red brown now. I wish the colors lasted longer.
I'm telling you, I just wasn't trusting enough.
Just go with it, I loved my color..I loved that it was personalized for me they thought of everything thank you
Grey shows back up too quickly. And I don't have that much. Color was good, maybe a bit more brown. But after 2 weeks, usually I can go 4-6 weeks between coloring. I may start having it done by someone.
Thank You
I was so pleased with my color. I opted for a light to med rich chocolate brown and my colorist absolutely nailed it! Unfortunately for me the color faded extremely fast.
and wasting time in chair, this custom color set is a tremendous value. I've used this product three times and has proven to provide great natural results. I've got gray and the product hides it pretty well, however, gray is a challenge and we will never find a product that covers 100% because hair JUST KEEPS on GROWING!
I'm 62 yr and I been having my hair red for 10yrs and at my age it wasn't looking good until I got esalon in face book whoa I love it how eSalon mix the right color now I have a Red color but but not as bright good job thank you love it.
My issue is with the shipping. It took 9 days to get to me and I had a wedding on the 10th day - so I spent 2 hours of the day before the wedding which was at my home, coloring my hair. I don't understand why it took so long. It was shipped on 18 Jul and arrived 27 Jul. Geez... I almost went to buy color product at Walgreens...
I would recommend eSalon to anyone that colors their hair. The only reason it is a 4 star is because the texture feels "stiff" for a few days after when shampooing.
This was BETTER coverage than what I get at my salon. I can’t even explain why. I pay $80-100 to color my thick long hair just for a few grays. I can’t think of a reason to do that again.
Even though I sent my photo requesting a consultation, I just got the color I chose. Which is ok. It was a bit red, I’ll probably do something a little different next time.
I have been coloring my hair red for years. After my gray started coming in, the color I was using didn't color the grays well. They faded after 2 washes. After switching to another brand, the gray was covered, but I needed a level 5 red, which is very difficult to find. When I would use the color in the brand that best suited my gray, it was either too light or too dark. E Salon made my custom color and I love it. It covers my gray, the color is perfect and it is a red that doesn't fade quickly, lasting until it is time to color my roots. Even my stylist likes my color and compliments me on it!!
Good color, easy to follow instruction,. I ended up with a lot of extra even after the blending process which I thought was wasteful. The color was a tad darker than what I had expected
I really like my color, and the color specialists are GREAT to work with, but the last step of mixing the water in with the color and then rubbing it in for a couple minutes it really MESSY. I do it under my bath faucet, is there a better way to do that last step?
YES I DID I CUT ALL MY HAIR OFF JUST TO SEE HAVE LONG IT WOULD LAST WITH SHORT HAIR AND I LOVE IT NOW WAIT FOR THE NEXT ORDER IT WAS SO EASY TO DO AND FOR ME 20MIM WAS MY TIME I THINK CAUSE MY HAIR IS SHORT I COULD SEE THE COLOR CHANGE BEFOR I GOT TO MY 2 PRAT OF MY HAIR SO THAT A PLUS FOE ME WASH OUT WAS DIFFER THEM ALL THE OTHER HAIR COLOR I USE SO THANK YOU
The color is great and it's easy to apply. But you need to include THREE pairs of gloves. I use one pair for the first application that I have to wait 15 minutes for. Then I use the 2nd pair for the 2nd application that I have to wait 10 minutes for. Then I'm out of gloves and have no more to use when I go in to the shower to apply the leftover color to my hair. It's ridiculous to think that somebody is going to sit around for 15 minutes and do nothing but wait with gloves on so they can proceed. I mean as much as we pay surely a third pair of gloves is not going to break your 30 million dollar company.
I loved the color only thing I didn't care for was the waxy feeling for 2 days after. Other than that my hair went back to its silky self by the third day. I will continue to use the products
Not sure what was changed, but when the packaging changed, appears the formulation changed too. It is too watery now and drips down my head. Also, think the new packaging is bland and boring. The old Heart Lock It and Love UnConditionally - made it kind of fun.
I love my color. And when it fades it looks natural. Even my gray tends to blend in and look sexy as opposed to washed out.
The one caveat is that it dries out the ends of my hair.
I love the product and have been very satisfied with the color. However, recently I’ve been receiving shipments that are always missing something. Although they’re small items, it’s still so disappointing to open the box up and not have everything I need. Once it was the stain guard, then the wipe and the last time it was missing the conditioner (instead there were 2 shampoos).
Color is close to what I wanted, but coverage wasn't as well.
POSTED BY:
Lacy K.
July 13, 2018
Giving the color 4 stars. I'm finally getting close to the color I wanted, but the color they send for the ends of your hair doesn't seem to cover as well. I just want my hair to be the same vibrant color all over. Overall, definitely not bad for custom color and price.
Disappointed Color isn't lasting longer than I thought
POSTED BY:
Virginia T.
July 11, 2018
Hello,
Just wanted to know why my color only last two weeks and not a full 30 day's?
Am I expecting to much, please don't miss understand I love my hair color and I get many compliments on the color, but wish color would last longer.
Virginia
Since Oct. Of last year I have been trying to cancel my orders. I have written email after email and they just keep sending them and I just keep paying. My Bank chgs. me for stop payment. I have at least 5 color kits unopened and 1 on the way. PLEASE HELP ME !!!!!!!!!!!!!!!!!!!!!!!!!! [email protected]
My hair dresser noticed that the color i've been receiving lately is different from before. The color is a darker brown and less red. She also noticed the packaging is different from before.
Did they do something different to my color?
The short review: The color was perfect, the instructions and videos made the process so easy, and customer service was great from beginning to end.
The long review: I have colored my hair at home for half my life (I'm 55) and have used the same drugstore brand for almost all that time. Over the past few years, I've been switching all my beauty and personal care products to cruelty-free. Hair color was my last, and hardest, switch. I researched for the last couple of years, and nothing ever sounded good enough to make me confident in trying it. Then I ran across eSalon. I'm so glad I did! I filled out my profile, placed my order, and received an email a couple of hours later (how is that for personalized customer service?!) asking some questions for clarification. I said that I wanted to match the color I was currently using as closely as possible, and gave the details of that brand and color along with a picture. When the kit came, everything I needed was right there in the box. I had also ordered the color tools and cape, so I was all set. I did have some trouble with application and made a total mess, but that was my own fault. I have very short hair, and the videos give recommendations to use the bottle for application and not to bother with the clips if hair is too short, but I wanted to try using the brush and clips since I bought them. All I did was make the process more complicated and way messier, so next time I will just use the bottle. At least I'll still get use out of the timer! Other than that, I didn't have any problems with application. And the results were perfect! My color is very close to what I had, only better! My husband loves the color on me, and so do I. My hair is soft, super shiny, and the color is scrumptious. Thank you eSalon. Please don't ever change, because you've got the perfect product and customer experience!
I love this color, especially the first couple of weeks, the color really stands out. My hair is healthy from Esalon products, unlike other hair color products which make one
s hair feel dry, processed and like doll hair. It does last a bit longer than other products, 6 weeks versus two weeks to a month. I guess the one thing that I don't like which I don't think reflects the company completely, is that the stain guard and color remover takes some of the color from my hair. The last time I colored my hair the stain guard although a couple of inches or so away from my hair, took color from the sides of hairline when it was time to rinse. Although, I don't want to walk around with color on my face and neck, etc. it might be better to do that than lose color within a week. I also would love for the color to last at my root line more than a few weeks.
color matched but color was not long lasting - replaced and now it lasts
POSTED BY:
El C.
July 6, 2018
Color matched very nicely. However, color did not last, maybe less than three weeks before the greys started fading back. I wash my hair twice a week. I received a replacement hair color kit with modified instructions. I tried it about 6 weeks ago and the color is staying intact so I edited my review here. I still love the color. Thanks for making it right!
This has to be the best colour kit I have ever used, it does exactly what it claims and looks absolutely natural. The only downside is it smells quite potent when being applied, but once done that disappears.
I didn’t care for my recent color. It doesn’t look like any adjustments were made. It still looks a little brassy at My roots. Can you please help me with that?
My hair always has brassy undertones when dyed in salon or out of a box. ESalon though has created a color that has zero brassiness and that colors my grays permanently- 8 weeks later and the only gray I have is new growth.
This haircolor seems to last longer than any I’ve used. It does not have a strong smell. My only complaint is it colors my scalp for several days. I have to scrub it off in the front because I wear my hair back away from my face.
Love the color this time, but it really made my hair feel like straw, even after the conditioner was used, and I haven't colored in awhile or used any products in between, so kind of harsh this time it seems.
The root lift is a little too stiff. I didn’t realize it was a hairspray. So between using that and additional all over hairspray (I never use a lot of hairspray, I like a soft hold) if I needed to restyle it was somewhat difficult to comb or pic through my hair. I do admit it did lift where I needed it.
I want to start by saying, I love your product. It's customized, changeable, convenient and easy to use. My only concern is the packaging. I try very hard to recycle as much as possible. I was sad to see that you felt your instructions needed a plastic folder and the two color bottles are nestled in a plastic form that is not recyclable.
Thank you for listening.
Lorianne Sward
I received my color package and was so disappointed when I opened the kit to begin coloring and found that the developer had somehow leaked and had gotten on all the packaged items in my kit...it had been extremely hot during the time of the delivery and that seemed to have caused the leakage to occur. I called customer service and explained the situation (& had taken photos of the developer etc. uncertain as to what was needed to replace the items).
I was so happy with the customer service and their promptness in replacing the kit, I emailed them immediately to thank them. The esalon team had a new replacement kit arrive in two days, which was extremely prompt, they followed up by phone to ensure the kit had arrived without any problems and they adjusted my next scheduled color to arrive based on the replacement they provided and didn’t require that I send the damaged product back, which is rare. Great customer service, Thank you!!
My colorist, Hannah D, gave me the color I didn’t even know I wanted! Last time, I was very disappointed with the brassy color. Hannah toned down the brass and upped the sass! It is a little darker than I wanted, but again, LOVE IT!💕
My colur is lasting brilliantly and the pamphlet inside is super easy to understand and follow. But on my first application attempt man did I make a mess hoping my second attempt wont involve me having to scrub the bathroom floor.
I really loved this color, but so far none of my eSalon colors have stayed shiny and vibrant for long. I have dyed my hair for years, and use good quality color safe shampoo and conditioner. I wish the color stayed more prismatic for longer.
Anti-Frizz Hair Serum was really thick and made my hair horribly greasy. I have however tried hard to use just small amounts and it is better. I can't use it every wash, but I am doing better with it. I will not order it again.
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