I was using a box color for about a year. I thought it was okay. Cheap. But, my hair felt very damaged. I have naturally curly hair that hasn’t seen a blow dryer or iron in many years.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Katie - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying your color! We look forward to the next opportunity to delight you!
PUBLICADO POR:
Beonna H.
enero 27, 2021
I’m not sure
PUBLICADO POR:
Beonna H.
enero 27, 2021
The product itself it still wonderful. I’m just not sure about the adjustment I requested to the color.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Beonna - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
PUBLICADO POR:
Bernadette R.
enero 26, 2021
PAS RECU COMMANDE
PUBLICADO POR:
Bernadette R.
enero 26, 2021
désolée d'écrire à cet endroit , je ne vois pas l'endroit pour envoyer une réclamation: a ce jour je n'ai toujours pas reçu ma commande !!
pouvez vous me tenir ,au courant car la somme a été prélevée
cordialement
RAGON BERENADETTE
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PUBLICADO POR:
Françoise G.
enero 26, 2021
commande du 6/01
PUBLICADO POR:
Françoise G.
enero 26, 2021
Bonjour, je suis désolée de ne pas avoir pu aller chercher ma commande du 6/01 dernier, en effet j'étais absente pour des raisons personnelles, est il possible d'annuler cette dernière qui doit être sur le chemin du retour, puisque je me suis présentée à la poste ce jour et pas de colis. Cette dernière est payée donc 2 solutions
1. je reçois les 2 commandes en même temps
2. nous annulons la 1ère et je réceptionne la 2ème en n'ayant pas de frais supplémentaires
Merci de rendre réponse, je suis tjrs aussi contente de vos produits, bien cordialemnt F.Gérard
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PUBLICADO POR:
Isabella B.
enero 26, 2021
After a few tries it turned out great!
PUBLICADO POR:
Isabella B.
enero 26, 2021
It took a few attempts to get the exact color I wanted, but I got there! Very vibrant and lasts a long time! The only thing I disliked was the bottles I got for my roots when I adjusted my color. It was the same as the last time, which looked a bit strange. I still love the overall color though!:)
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Isabella - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Dena M.
enero 25, 2021
Shampoo packet to small
PUBLICADO POR:
Dena M.
enero 25, 2021
Really like the kit but would like a bit more of the shampoo. The little
packet is not enough for thick hair.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Dena - Thank you for sharing your feedback. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
S Sydneey J M.
enero 25, 2021
Loved the color BUT....
PUBLICADO POR:
S Sydneey J M.
enero 25, 2021
I just did the color about a month ago... I absolutely love the color, the conditioner etc.!! I just don't need it every month... I would like to get it maybe 2 times a year, possibly 3.... How could I do that?
And, I just want EXACTLY what you sent me last time, I do not want any changes!! I don't recall what I had chosen - was hoping you could just give me the same!!
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
S Sydneey - Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving your color. We look forward to the next opportunity to delight you!
PUBLICADO POR:
E. I. G.
enero 25, 2021
Almost there, but not quite yet
PUBLICADO POR:
E. I. G.
enero 25, 2021
I'm pursuing a color but unsure of what it is at this point, and haven't gotten there yet. We are taking baby steps to get there so It is a work in progress. But I have faith, that I will get there sooner than later.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Elsa - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
PUBLICADO POR:
Katharine K.
enero 25, 2021
Color
PUBLICADO POR:
Katharine K.
enero 25, 2021
Color is good. Wish it colored grays better, but it’s good for my use.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Katharine - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Kristina J.
enero 25, 2021
Yet again - wonderful!
PUBLICADO POR:
Kristina J.
enero 25, 2021
So full disclosure, I just deleted my first one star review. I had given that review way back in the spring of 2020 after I tried my first color treatment, and the first mix was not quite right since it came out too orangey. I was a novice in doing my own hair, but with the COVID restrictions, I had not been able to visit a professional salon for months and I was feeling so dull and dumpy that I was ready to try a home subscription service. What I didn't realize was that I could use a balancing shampoo and tone down the brassy colors - so the customer service people at E-salon helped me out. With the next shipment of color, they had adjusted it and also I added a light set, to get the lighter streaks that I was used to. OMG. It turned out amazing, and now I am hooked. I am always getting asked if I've been to a professional salon, because the system I have now makes my hair look and feel amazing!!!
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Kristina - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon!
PUBLICADO POR:
Christina F.
enero 23, 2021
Love the color
PUBLICADO POR:
Christina F.
enero 23, 2021
Love the color, my only issue was where my color lifter was, it was lighter and I felt I needed to leave my roots color on longer. Other than that, I loved it.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Christina - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon!
PUBLICADO POR:
Deanna B.
enero 22, 2021
Custom colour set
PUBLICADO POR:
Deanna B.
enero 22, 2021
Have just coloured my hair copper but has turned out very patchy so i am a loss what to do now.
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PUBLICADO POR:
JULIE M.
enero 21, 2021
Wow..!
PUBLICADO POR:
JULIE M.
enero 21, 2021
I recieved my box today, wow really impressed with the packaging. Only 4 star because I've not tried it yet but the package certainly makes you feel special. Unfortunately colour was not expected, golden brown roots with light ash blonde length
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PUBLICADO POR:
Alexandria O.
Respuesta de nuestros expertos
Sharon- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Traeonna
enero 20, 2021
I'm a natural redhead, so with age comes fading and darkening.
PUBLICADO POR:
Traeonna
enero 20, 2021
I started dyeing my hair after I turned 40 because I missed my vibrant color. My hair started getting darker toward this muddy red-brown, not the pretty gingery I had in my teens and 20s. I tried henna first as I was apprehensive of dyes and that was ok, but not the best. Then I gave up on that and at age 42, I finally dove into getting my hair dyed at the salon. The first time was perfect, the second time was a disaster. The same person did it those first two times...she did not keep notes on what she dyed my hair the first time...so the second time was WAY dark and more burgundy. I switched to dying at home and getting a product from Sally's and that turned out ok, but not really what I was wanting. I did get my hair professionally dyed one more time by someone I know and that color was fun and I liked the change, but not exactly what I really desired.
I'm 44 now. I recently found eSalon and said, "what the hell, let's try it." I gotta say, I'm really happy with the results from this first coloring. I uploaded my most recent photo so they could see my current hair color and also I uploaded a photo of what my hair used to be. I think this made all the difference. I love that I can leave notes for the colorist. My hair is long and my roots were different than my ends, so they blended me two colors...one for my roots and one for my ends...and now my hair is all the same color! I could not be happier.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Traeonna - Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon!
PUBLICADO POR:
Crystal W.
enero 19, 2021
Love it
PUBLICADO POR:
Crystal W.
enero 19, 2021
Needed to be a little lighter but overall color was nice.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Crystal - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Judith M.
enero 19, 2021
Color
PUBLICADO POR:
Judith M.
enero 19, 2021
I like the color but still have trouble covering white hairs at my temples. It the nature of white hair.
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PUBLICADO POR:
Alexandria O.
Respuesta de nuestros expertos
Judith- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Kristin B.
enero 19, 2021
Brilliant copper red
PUBLICADO POR:
Kristin B.
enero 19, 2021
I had my color adjusted after the first round because it faded quite a bit from the color I wanted. Red is difficult to keep vibrant overall so I opted to up the copper tones for the next shipment.
It was perfect. I am 4 weeks out now and it has still faded but it definitely held a longer red in the color that I wanted.
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PUBLICADO POR:
Maury E.
Respuesta de nuestros expertos
Kristin - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
PUBLICADO POR:
Irena V.
enero 19, 2021
My color
PUBLICADO POR:
Irena V.
enero 19, 2021
Colorists are helpful and knowledgeable. Color was exactly what i asked for. But my stubborn grays tend to start showing within a week
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PUBLICADO POR:
Alexandria O.
Respuesta de nuestros expertos
Irena- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Jennifer B.
enero 18, 2021
Good product
PUBLICADO POR:
Jennifer B.
enero 18, 2021
This is an overall good product - my hair is still pulling more red than I intended, but overall, the color is vibrant and shiny!
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Jennifer - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback.
PUBLICADO POR:
Rhonda B.
enero 18, 2021
Last color
PUBLICADO POR:
Rhonda B.
enero 18, 2021
My last hair color was beautiful still having trouble covering gray at temples but otherwise loved the color
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Rhonda - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Gerri M.
enero 18, 2021
Good hair color
PUBLICADO POR:
Gerri M.
enero 18, 2021
I like the color. A little difficult to follow instructions to color the roots when my hair is very thick and in many layers. End result is good, though. Please send another applicator brush with next order. I kept it from the first order, but wasn't able to find it
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Gerri - We’re pleased to hear that you’re enjoying your custom color results! We truly value everything our clients’ say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Agnes M.
enero 17, 2021
livraison
PUBLICADO POR:
Agnes M.
enero 17, 2021
colis non reçu
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PUBLICADO POR:
Alexandria O.
Respuesta de nuestros expertos
Debra- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Cozetta H.
enero 17, 2021
Color Results
PUBLICADO POR:
Cozetta H.
enero 17, 2021
Can I apply another hair color, violets over this application now
This is not the color I'm looking for
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Cozetta - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Heather B.
enero 16, 2021
Perfect color and a vast improvement over other color subscription services.
PUBLICADO POR:
Heather B.
enero 16, 2021
I came to eSalon after a failed attempt with another at home color subscription service. I made a poor color choice with the previous service, which gave me ashy ends that people thought was a failed attempt at the gray hair trend. When I provided the other color service with this feedback, hoping for help in making a better choice, the website just told me not to put hair color on my ends, and I could not find an easy way to be sure I chose a similar color with a warmer undertone on my own.
On the other hand, I felt like eSalon had a more nuanced color selection and provided a chart so that I could start with their recommendations but easily see how to push that color to a warmer less ashy shade. My color was perfect on the first try but if I wanted to tweak it, eSalon makes that easy.
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PUBLICADO POR:
Maury E.
Respuesta de nuestros expertos
Heather - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
PUBLICADO POR:
Chignard M.
enero 14, 2021
Suite à ma dernière commande
PUBLICADO POR:
Chignard M.
enero 14, 2021
J'ai mis la 2ème formule et c'est un peu trop claire dû coup je vais mettre la fomule n°1 pour voir si celle-ci me convient et je vous recontacte pour vous confirmer mon choix.
Merci. Marie-Ange Chignard
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Maria - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Buffy B.
enero 14, 2021
Natural looking
PUBLICADO POR:
Buffy B.
enero 14, 2021
So I naturally have red-copper colored hair. Started going white in spots. Went to Aveda salons twice and my hair came out wierd colors that do not exist in the real world. I like this color except it did not cover the white hairs and the I almost passed out from the ammonia smell in the shower even with the vents all going. The smell was SO strong. Yuck. Maybe my white haira are too course and hopeless.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Buffy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Jeanne E.
enero 13, 2021
Très bon colorant
PUBLICADO POR:
Jeanne E.
enero 13, 2021
Ravie de mon colorant mais un châtain très clair pour tout ma chevelure serai encore mieux service agréable merci
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PUBLICADO POR:
Jennifer L.
enero 12, 2021
Easy process and more accurate color this time around
PUBLICADO POR:
Jennifer L.
enero 12, 2021
The customer service was awesome. They sent me an email inquiring if my order was received (it was not) then they proceeded to send me a replacement since it had been lost. The color was adjusted this time to a darker shade and this time the color was much more accurately matched to my natural color. I notice that after about a week I can see some grey hair (not roots) visible. I am not sure if grays are tricky to take up the color or I am not saturating them enough (even though I feel like I am super saturating the grey area). I am going to try and be more particular about the application and see what happens. I also love the shampoo and conditioner provided. It makes my hair so silky smooth. I am considering trying the root cover products and ordering the shampoo and conditioner next.
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PUBLICADO POR:
Sarah C.
Respuesta de nuestros expertos
Hi Jennifer, We're thrilled to hear that you're enjoying your custom Dark Brown color. We look forward to our next opportunity to delight you!
PUBLICADO POR:
Kim G.
enero 12, 2021
Not enough product
PUBLICADO POR:
Kim G.
enero 12, 2021
I have thick hair and sent in my pic but did not have enough color to cover my greys. I did like the golden brown color but wish it was a little lighter of a brown. It was just covering my roots and just looking at what they sent I knew it wouldn't be enough!
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PUBLICADO POR:
Alexandria O.
Respuesta de nuestros expertos
Kim- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Elaine W.
enero 8, 2021
Colour not quite right
PUBLICADO POR:
Elaine W.
enero 8, 2021
I have had several colour kits from eSalon now and have tried to offer feedback to the colourists each time in order to achieve the shade I want. The first one I used probably came the closest but was a little too dark.
However this time I ended up disappointed with the colour result.
I am looking to achieve a mahogny shade but found this one too light - its more auburn brown than mahogany!
On a positive note the grey coverage was good and that has been the case each time.Better luck next time with my colour I hope.
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PUBLICADO POR:
Pam J.
enero 8, 2021
SAVES ME TIME AND MONEY
PUBLICADO POR:
Pam J.
enero 8, 2021
I REALLY ENJOY BEING ABLE TO COLOR MY ROOTS MYSELF. THIS PRODUCT COVERS MY GRAY 100 % WHICH IS DIFFICULT TO DO. IT SAVES ME FROM HAVING TO GO TO THE HAIR SALON EVERY MONTH.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Pam - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring!
PUBLICADO POR:
Kim D.
enero 8, 2021
Gray coverage subpar
PUBLICADO POR:
Kim D.
enero 8, 2021
The gray coverage was not as good as I had hoped. It looks like blonde highlights instead of gray though. I also got a very itchy scalp the day after coloring and a few spots that scabbed over on my scalp.
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PUBLICADO POR:
Alexandria O.
Respuesta de nuestros expertos
Kim- We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right!
PUBLICADO POR:
Angela P.
enero 8, 2021
inutilisé 2/3
PUBLICADO POR:
Angela P.
enero 8, 2021
J'ai deux tubes inutilisés, ils m'envoient très souvent.
jusqu'à ce que je sache qu'il était possible de modifier la période de réception
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PUBLICADO POR:
Ceri L.
enero 7, 2021
Great colour & contents
PUBLICADO POR:
Ceri L.
enero 7, 2021
I really liked the colour. I also really liked the smell of the conditioner which is a plus but the condition of hair afterwards didn't feel as nice as previous box dyes i've used.
I would like to continue but feel for the price and considering i have long thick hair i would want/need two lots of the colour everytime not just the first time
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PUBLICADO POR:
Morgan C.
enero 5, 2021
Everything you need!
PUBLICADO POR:
Morgan C.
enero 5, 2021
Everything you need on one box except for the hair clips. My color is correct and easy to follow instructions. I may never go to a salon for coloring again.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Morgan - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring!
PUBLICADO POR:
Karola S.
enero 4, 2021
Ich warte immer noch
PUBLICADO POR:
Karola S.
enero 4, 2021
Habe bis jetzt noch keine Lieferung bekommen, warte noch drauf
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Laurel - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Christine K.
enero 4, 2021
Conditioner
PUBLICADO POR:
Christine K.
enero 4, 2021
Its a beautiful colour just right,the only i would say is that for my hair the conditioner is not enough as my hair is very thick
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PUBLICADO POR:
lawreca J.
Respuesta de nuestros expertos
Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. Please keep an eye on your inbox! We are excited to continue working with you!
PUBLICADO POR:
Becky R.
enero 4, 2021
Color kit
PUBLICADO POR:
Becky R.
enero 4, 2021
I think the color is better but still more gold from the roots. I’m not sure if it should be tweaked again or next time will be more ash toned?
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Becky - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Anna S.
enero 4, 2021
color set
PUBLICADO POR:
Anna S.
enero 4, 2021
I received two sets of coloring. One for the roots and the other for the ends. Was that something extra or is that going to be in my order for now on?
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Anna - We truly appreciate your feedback! We have reached out to you via email to address your concerns. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Rachael F.
enero 3, 2021
First time
PUBLICADO POR:
Rachael F.
enero 3, 2021
Absolutely gorgeous perfectly matched looks great .. will need a bit more adjusting to lighten up more but over all so much better than the supermarket dye
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PUBLICADO POR:
Marissa G.
Respuesta de nuestros expertos
Rachael - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
PUBLICADO POR:
Heidi M.
enero 2, 2021
10 stars for my colorist Nicole!
PUBLICADO POR:
Heidi M.
enero 2, 2021
After my 3rd order still had me feeling very disappointed and discouraged I didn't know if I was going to attempt a fourth. Since my previous color ending in results that made me live in pony tails because I hated the color so much that really had me second-guessing ordering from Esalon again. but I decided to give them one more try and was most recently had Nicole assist me and she nailed it! She actually seem to take the time to read what I wrote about what I was looking for and what I did not like about my current color and came up with such a pretty chocolate brown that I couldn't be happier with! Loving everything about my color! The only thing I'm not super happy about is the fact that it still seems to be fading fairly quickly even with me following instructions and aftercare tips to a t.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Heidi - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
PUBLICADO POR:
Valinda W.
enero 2, 2021
I love the shine and softness of the results
PUBLICADO POR:
Valinda W.
enero 2, 2021
Unfortunately I have a lot of natural red in my hair, and esalon does not have an ash tone to bring down the brassiness😏
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Valinda - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Karissa C.
enero 2, 2021
Red
PUBLICADO POR:
Karissa C.
enero 2, 2021
The color turned out more red than I had originally intended, but to be honest I love it.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Karissa - We’re pleased to hear that you’re enjoying your custom Made For You color! We truly value everything our clients’ say. We hope to continue helping you find hair perfection
PUBLICADO POR:
Margaret B.
enero 1, 2021
Much Better!
PUBLICADO POR:
Margaret B.
enero 1, 2021
This coloring which included 2 bottles of dye was much better. It got rid of the red brassy color that the previous coloring had created.
Besides my roots which are grey, my hair is very black and I’d like to keep it black.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Margaret - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
PUBLICADO POR:
Cyndy W.
enero 1, 2021
Great coverage
PUBLICADO POR:
Cyndy W.
enero 1, 2021
Great coverage. I do however wish I could do all my hair as it is very long
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PUBLICADO POR:
Marissa G.
Respuesta de nuestros expertos
Angela- Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We look forward to the next opportunity to delight you!
PUBLICADO POR:
Beth S.
diciembre 30, 2020
Easy
PUBLICADO POR:
Beth S.
diciembre 30, 2020
It was so easy to do my hair at home and the instructions were so easy to follow. I just wish I hadn't let my husband chose my color and he decided I was a natural brown and not a dark blonde already. Oh well at least it covered my few gray hairs
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PUBLICADO POR:
katie W.
diciembre 29, 2020
Maybe user error
PUBLICADO POR:
katie W.
diciembre 29, 2020
I loved the color. I love everything measured out and packaged beautifully. It has been a while since I dyed my own hair and I feel like the roots turned out lighter than expected along with a couple random highlights that stayed blond when I was going for overall dark mahogany.
I still love the color blend though and will order again but I also ordered right before Thanksgiving and it took a long time to get the product. Might be the postal service to blame but it is worth noting.
Regardless I will be purchasing again.
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PUBLICADO POR:
Krista A.
diciembre 28, 2020
Perfect
PUBLICADO POR:
Krista A.
diciembre 28, 2020
I always worry my color will be too dark but I kid you not even just out of the shower my skin was glowing from finally having the right color in my hair.
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PUBLICADO POR:
Mimi H.
diciembre 27, 2020
Great Color
PUBLICADO POR:
Mimi H.
diciembre 27, 2020
Love the actual color and ease of use. Maybe a bit less packaging would make it more economical friendly. Smaller box and maybe through a little gift in instead. A new shampoo sample or something?
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PUBLICADO POR:
Jennifer F.
diciembre 23, 2020
Different than the other options
PUBLICADO POR:
Jennifer F.
diciembre 23, 2020
I started with a different autoship hair color during the winter of last year (pre-corona). My hair dresser had gone away to Ireland for 3 months. Not long after she returned we were struck with quaratine here in the states. So I have been doing this for a while. She is still a very dear friend and I have seen her several times since her return and quaratine has loosened although she hasn't done my hair. Last time she said, "are you still using the same color that you were" I said "no I changed. They only had certain colors to choose from and I just couldn't find one I liked, one was too dark and the next closet seemed too light. But I think this one may not be just right either but it is custom and can be adjusted (and had planned to ask her opinion on what to tell them I needed to have it adjusted correctly)" but her reply was "no this one looks great, then she said " I am sorry but that other didn't. I can see the places in your hair where the color was wrong."
So no adjustment needed even though I was still a little leary and nervous that it wasn't 'right' she confirmed that it did in fact look good. So hair dresser approved.
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PUBLICADO POR:
Sandra B.
diciembre 22, 2020
New color perfect
PUBLICADO POR:
Sandra B.
diciembre 22, 2020
The original colour was just a little too dark I was sent a new colour a lighter colour absolutely free And it is perfect I love your products thank you so much
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PUBLICADO POR:
Karen J.
diciembre 20, 2020
Light blonde
PUBLICADO POR:
Karen J.
diciembre 20, 2020
I just colored my hair after I had my hair cut. It turned a Brassy color. Maybe next time, a more beige color. Im sure with shampooing it will tone down. I followed I instructions that were included. Thanks
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PUBLICADO POR:
Vanessa A.
diciembre 17, 2020
Omg!
PUBLICADO POR:
Vanessa A.
diciembre 17, 2020
So im the crazy box dye it will be ok type of person. It either goes horribly wrong or ends up washing out of my roots immediately. This crazy year has made it impossible to get to the salon every time my color is dull or my roots get out of hand. My sister told me about esalon and after the first kit I'm in love! I got salon results but still made that "I can do that at home" part of me extremely happy!
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PUBLICADO POR:
Tishly H.
diciembre 16, 2020
Love the easy, not super crazy about color
PUBLICADO POR:
Tishly H.
diciembre 16, 2020
With COVID, I love the option to color my hair at home and with professional level products. It is very easy to use and easy to understand. My only dislike was the color. At my roots, the color was too strawberry/red. I want to be more light blonde, not strawberry blonde. If my color can be adjusted to help remove the reddish tones, I will order again.
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PUBLICADO POR:
Summer B.
diciembre 15, 2020
Color works well
PUBLICADO POR:
Summer B.
diciembre 15, 2020
Maybe a little too well, hair came out darker than anticipated, but my hair has always taken to color fairly easily and it's a nice deep winter color so it's good for now. I do wish it made my hair feel nicer (when I did the Feria box due there was this little pull additive they had you put in and it made my hair feel so so soft after dying).
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PUBLICADO POR:
Kao Nou M.
diciembre 15, 2020
It’s okay
PUBLICADO POR:
Kao Nou M.
diciembre 15, 2020
The color turned out more red than I had expected, but that’s okay. I’m just glad to see a change in my hair color. The whole process did take a while but it was nice to have the instruction and the tools. I was a bit worry about my hair as I was washing out the dye, my hair felt very stiff and almost brittle like. However, when I was blow drying it, there was no damage to my hair and as it continued to air dry, it “soften” up. Overall, I pleased with my first experience with Esalon.
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PUBLICADO POR:
Danielle O.
diciembre 13, 2020
Custom color set
PUBLICADO POR:
Danielle O.
diciembre 13, 2020
The only thing I do not like about this product is the very strong chemical smell, the results are good and it’s really practical for me to have discovered E-SALON.
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PUBLICADO POR:
Samira A.
diciembre 11, 2020
Teinture
PUBLICADO POR:
Samira A.
diciembre 11, 2020
Lors de ma commande j’avais oublier de mentionner
Comme ça fesait 8 mois que j’avais pas fait ma couleurs que j’avais une intoleréce et sensibilité au cuir chevelu à cause de l’ammoniaque auparavant je faisait que des colorations sans ammoniaque j’ai fait ma couleur que vous m’avez préparer soigneusement mais c’est horrible l’es tiraillement démangeaisons brûlure au niveau c’du cuir chevelu autrement la couleur et magnifique pour les prochaine commande savoir si je peux commander une couleur sans ammoniaque s’il vous plaît merci de votre compréhension
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PUBLICADO POR:
Marianne S.
diciembre 11, 2020
Nice color
PUBLICADO POR:
Marianne S.
diciembre 11, 2020
The color is nice. It's still a little off from what I want, but I'm not unhappy with it. My color almost always will become lighter and "brassier" looking. If this could be eliminated, it would be perfect.
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PUBLICADO POR:
Natasha O.
diciembre 9, 2020
Better than drug store box dye
PUBLICADO POR:
Natasha O.
diciembre 9, 2020
I've used this product for my roots twice since the pandemic started. Application was easy, and the whole kit you receive is well-stocked with everything you'd need for a dye job. The first color wasn't a good match (eyeballed the color) and the second time it still wasn't a great match. Color did not work on my grey roots as I had hoped but for the price it was worth a try.
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PUBLICADO POR:
Chris S.
diciembre 8, 2020
Color Better Now
PUBLICADO POR:
Chris S.
diciembre 8, 2020
I rated this 3 stars the first time I used the product. My hair was too dark - the colorist tweaked my color and the match is better. My hair doesn't seem to be any worse for the wear using this color so that is a big plus. I do wish it imparted some multi-dimensional tones - it gives me a pretty flat color but there is some shine. I am rating it a 4 because other friends who use this color end up with beautiful results - my hair is more of a 3 with this color.
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PUBLICADO POR:
Debbie L.
diciembre 8, 2020
Happy but too much
PUBLICADO POR:
Debbie L.
diciembre 8, 2020
Love the product, however I cancelled my subscription because the product was coming to fast. I will renew once I have used the two kit which I received recently.
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PUBLICADO POR:
pamela M.
diciembre 6, 2020
This is fantastic
PUBLICADO POR:
pamela M.
diciembre 6, 2020
I loved having this sent right to my doorstep ! The color is nice and the instructions detailed and easy to follow. My only complaint is that there wasn’t enough to cover all my hair. I think
I need two bottles of color so I can completely saturate all my hair
My hair is VERY thick and course
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PUBLICADO POR:
MERLINA T.
diciembre 5, 2020
excellent hair color
PUBLICADO POR:
MERLINA T.
diciembre 5, 2020
Love it, but quantity is a little too much for my skimpy hair... a lot is wasted. Is there a way to order just half the quantity??
Also, is there a possibility to order every other month?
Thank you.
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PUBLICADO POR:
Diane K.
diciembre 3, 2020
Wow Fantastic Colour!
PUBLICADO POR:
Diane K.
diciembre 3, 2020
Loved the colour, suits me just fine.
I'm sorry to say that I wouldn't be able to use it again because my chest is so bad it was too harsh, so I found it difficult to breathe.
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