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PUBLICADO POR:
Marisa P.
febrero 24, 2021
Great color, easy to use
PUBLICADO POR:
Marisa P.
febrero 24, 2021
Only disappointed once by color but it was quickly corrected when I contacted the colorist. Overall a great product for the money and the ease of doing it home is priceless.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Marisa - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
PUBLICADO POR:
Alina H.
febrero 24, 2021
SOFT AND FEEL GOOD
PUBLICADO POR:
Alina H.
febrero 24, 2021
MY HAIR COLOR DIDNT CHANGE AFTER COLORING.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Alina - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Martina F.
febrero 23, 2021
Sehr gut mit kleinen Mängeln
PUBLICADO POR:
Martina F.
febrero 23, 2021
Die Grauabdeckung und der Glanz ist einfach prima-Nur dieses mal ist die Farbe insgesamt zu dunkel ausgefallen. Schade
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PUBLICADO POR:
Jackie D.
febrero 23, 2021
Hair
PUBLICADO POR:
Jackie D.
febrero 23, 2021
I have cancelled my orders with you in a previous email, you have sent me an email to say you have cancelled my color. Please do not send me this product as I do not need it, thank you?
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PUBLICADO POR:
Brooke J.
febrero 23, 2021
Love the color
PUBLICADO POR:
Brooke J.
febrero 23, 2021
Easy to use, beautiful presentation, great customer support. Only issue is the demi permanent didn't color my grays. Hopefully next time with different instructions my grays will take the color.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Brooke - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future!
PUBLICADO POR:
Sylvia S.
febrero 22, 2021
Warum man sich nicht unbedingt nach den Rezensionen richten soll...
PUBLICADO POR:
Sylvia S.
febrero 22, 2021
Hallo, ich habe das erste mal hier Farbe bestellt. Nachdem die Bestellung raus war bin ich auf einige negative Rezensionen aufmerksam geworden, wo die teilweise lange Lieferzeit beklagt wurde. So hab ich mir gedacht, um die Wartezeit zu überbrücken, das ich mir selbst die Haare nochmal mit normaler Farbe färbe. Nachdem ich das am Wochenende getan hatte, wurde 2 Tage später schon meine Bestellung geliefert. Ist jetzt sehr ärgerlich für mich weil ich nicht einfach gewartet habe :-( , jetzt muss ich wieder warten bis ich endlich meine neue Farbe ausprobieren darf...
Daher gebe ich erstmal volle ⭐️ für die schnelle Lieferung und die Emailbetreuung. Meine Farbbeurteilung kommt dann eben später ...
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PUBLICADO POR:
Marina G.
febrero 22, 2021
Need answers..
PUBLICADO POR:
Marina G.
febrero 22, 2021
I like my formula the first couple of weeks but later the ends got light and dry. Nobody contacted me to ask about my FIRST experience with the color or to discuss if I NEEDED color adjustment for second application. Poor customer service!. Does E-salon have real colorists or just sales people? Before re-ordering someone must call me.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Marina - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Patricia C.
febrero 22, 2021
Amazing product
PUBLICADO POR:
Patricia C.
febrero 22, 2021
The hair dye is amazing, but the only thing that I don't like it is the plan the price goes up without any questioning, so unfortunately I had to stop my plan..
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PUBLICADO POR:
CAROLE B.
febrero 21, 2021
favorable
PUBLICADO POR:
CAROLE B.
febrero 21, 2021
produit de super qualité autant la couleur que shampoing après shampoing pommade pour ne pas que la couleur tâche la peau
en revanche je trouve que les produits shampoing après shampoing et soins sont extrêmement chers dommage sinon je me serai abonné à ces achats
la couleur me convient peut-être que j'apporterai un petit changement pour l'été pour y apporter un peu de lumière
sinon vous pouvez acheter sans hésiter
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Anna - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out!
PUBLICADO POR:
KIMBERLY P.
febrero 21, 2021
Easy to apply
PUBLICADO POR:
KIMBERLY P.
febrero 21, 2021
This product was easy to apply and quality is good. The color came out lighter than expected and didn’t cover all my grey hair as evenly as I would have liked, but my greys are very stubborn. Should have stuck with light brown, I think.
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PUBLICADO POR:
Stephanie E.
Respuesta de nuestros expertos
Kimberly - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Deb G.
febrero 21, 2021
Loved it
PUBLICADO POR:
Deb G.
febrero 21, 2021
I really like this and it looks very natural , but need tiny bit less red and tiny bit blonde instead
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PUBLICADO POR:
Stephanie E.
Respuesta de nuestros expertos
Deb - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future!
PUBLICADO POR:
Christina K.
febrero 20, 2021
Schöne Farbe, Ergebnis nicht ganz zufriedenstellend
PUBLICADO POR:
Christina K.
febrero 20, 2021
Die Anwendung ist wenn man geübt ist relativ easy aber leider ist bei mir das Ergebnis nicht 100% zufriedenstellend. Mein Haar hat nicht an allen Stellen 100% angenommen. Teilweise ist der Ansatz noch zu sehen bzw nicht richtig gefärbt.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Tonya - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We look forward to blending your next color soon!
PUBLICADO POR:
Kathy B.
febrero 18, 2021
Not delivered
PUBLICADO POR:
Kathy B.
febrero 18, 2021
It hasn’t been delivered yet??
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Kathy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Laurie P.
febrero 18, 2021
September 2020 color
PUBLICADO POR:
Laurie P.
febrero 18, 2021
Didn't cover the gray hair as well as the previous color set I received in September. I was using a darker color then
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Laurie - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
MEENA T.
febrero 18, 2021
Easy to use
PUBLICADO POR:
MEENA T.
febrero 18, 2021
1st attempt, ok so far
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Misty - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
PUBLICADO POR:
Kathleen W.
febrero 18, 2021
Roots did not color well
PUBLICADO POR:
Kathleen W.
febrero 18, 2021
The hair color is a bit darker then expected and the root area, most noticable by my middle part, did not take the color well. My hair feels soft and the color improved after a couple shampoos however. The hair color was stronger smelling then I expected. I will try again and focus more on my root area the next time.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Kathleen - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Patricia B.
febrero 18, 2021
So pleased!
PUBLICADO POR:
Patricia B.
febrero 18, 2021
Unbelievable customer service!
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Patricia - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying your eSalon color and experience! We look forward to the next opportunity to delight you!
PUBLICADO POR:
Terri K.
febrero 18, 2021
Little dark
PUBLICADO POR:
Terri K.
febrero 18, 2021
I just actually applied the color yesterday. It's a bit darker than I would think dark blonde would be so I'm not sure what to do. I like it tho. A few grays in my temple area didn't take perfectly but it's covered up. I know it'll fade a little soon and will be fine.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Terri - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
PUBLICADO POR:
Julie H.
febrero 18, 2021
Great stuff
PUBLICADO POR:
Julie H.
febrero 18, 2021
I used to do my own color charm but I love that I no longer need to custom blend because my Genevieve listens and adjust per my needs. I have super long hair and it coats. My eyes burn a little sometimes
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Julie - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
PUBLICADO POR:
Tiffany B.
febrero 17, 2021
Beautiful Color
PUBLICADO POR:
Tiffany B.
febrero 17, 2021
Product and kits was very easy to use. I was a little disappointed in gray coverage.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Tiffany - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Anne V.
febrero 17, 2021
Best Color
PUBLICADO POR:
Anne V.
febrero 17, 2021
I love the personalized color match. I've used other drugstore brands and they color is always a little off and doesn't cover the grey as long as this one does.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Anne - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We look forward to blending your next color soon!
PUBLICADO POR:
Patricia H.
febrero 17, 2021
Loved the finished look
PUBLICADO POR:
Patricia H.
febrero 17, 2021
They could not have matched my coloring any better if I had been sitting in a salon chair.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Patricia - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring!
PUBLICADO POR:
Melinda K.
febrero 17, 2021
Second color.
PUBLICADO POR:
Melinda K.
febrero 17, 2021
I loved lo ed the 2nd color for my tips. My hair has now been cut to shoulder length. So much easier to handle. But I am greying very quickly at my roots.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Melinda - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to adjust your color. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
julie K.
febrero 17, 2021
Merci
PUBLICADO POR:
julie K.
febrero 17, 2021
Je ne pourrais plus me passer de vos services....
Efficace
Sérénité
Application
Livraison
Oh my god!
Ne changez rien
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PUBLICADO POR:
Pamela M.
febrero 16, 2021
Colour me
PUBLICADO POR:
Pamela M.
febrero 16, 2021
The colour is made to your own hair shade , comes in a small bottle customised with your name
A bottle of developer
A little box with two pairs of gloves , a colour protection gel to put round the hairline and a stain remover
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PUBLICADO POR:
Heather G.
febrero 16, 2021
Will definitely repurchase
PUBLICADO POR:
Heather G.
febrero 16, 2021
I loved my e salon colour the first few days But it faded after that which was disappointing. I have asked for a slightly darker shade next time. If that solves the fading problem I will definitely continue with e salon and stop going to my hairdresser for expensive colour Also good coverage for my grays
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Heather - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Marianna F.
febrero 16, 2021
Too light
PUBLICADO POR:
Marianna F.
febrero 16, 2021
Love the product but need to go darker blonde
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Marianna - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Bradley F.
febrero 16, 2021
Fade to red tints don’t like
PUBLICADO POR:
Bradley F.
febrero 16, 2021
Nice brown then fade to ugly red
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Bradley - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right!
PUBLICADO POR:
AJ D.
febrero 15, 2021
Lovely products
PUBLICADO POR:
AJ D.
febrero 15, 2021
Great products but a Bit too dark this time. They are going to adjust the colour. Very helpful
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PUBLICADO POR:
Rose C.
febrero 15, 2021
second time using
PUBLICADO POR:
Rose C.
febrero 15, 2021
I love this product however it didn't cover all the roots that were gray and was wondering if can go back do the roots again? Not sure if thats a good idea. But I love the product but I think I need more help with the roots
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Rose - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Sue J.
febrero 15, 2021
Hair color
PUBLICADO POR:
Sue J.
febrero 15, 2021
The color was perfect! Wish color lasted a little longer but overall happy with results
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Sue - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
PUBLICADO POR:
Robin M.
febrero 14, 2021
Not for me
PUBLICADO POR:
Robin M.
febrero 14, 2021
I made the mistake of wanting brighter red, just didn’t work for me but the color was nice
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Robin - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback.
PUBLICADO POR:
Lynsey J.
febrero 14, 2021
Excellent service
PUBLICADO POR:
Lynsey J.
febrero 14, 2021
This has been a God send in lockdown.
Amazing stuff xx
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Baljinder - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback.
PUBLICADO POR:
sandra P.
febrero 14, 2021
Tolles Farbergebnis.... bin sehr happy
PUBLICADO POR:
sandra P.
febrero 14, 2021
Nicht mal Friseur war ich so happy.....entweder war das braun zu dunkel oder zu rotstichig. Jetzt bin ich gespannt wie lange sie hält , wenn mich das auch noch überzeugt, werde ich nie wieder eine andere Farbe benutzen.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Roberta - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon.
PUBLICADO POR:
Annika P.
febrero 13, 2021
Dunkelbraune stellen und grün
PUBLICADO POR:
Annika P.
febrero 13, 2021
Hätte Ich die Videos angesehen wäre der Farbe vielleicht nur am Ansatz
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PUBLICADO POR:
Stephanie E.
Respuesta de nuestros expertos
Christine - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon!
PUBLICADO POR:
Kim G.
febrero 12, 2021
The color looks so natuaral
PUBLICADO POR:
Kim G.
febrero 12, 2021
Love the color but only covered my grays in the front for a week maybe 2, quess i will leave it on my hair longer next time.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Kim - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
PUBLICADO POR:
Felicia B.
febrero 12, 2021
Great Grey Coverage
PUBLICADO POR:
Felicia B.
febrero 12, 2021
I had been trying rinses but it just didn't do the job, I was too afraid to use a box color , I bought tinted hair gels, nothing worked. eSalon stepped up and sent me the perfect color and the grey hair is pigmented again! lol
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Felicia - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon!
PUBLICADO POR:
Denise R.
febrero 12, 2021
Hair
PUBLICADO POR:
Denise R.
febrero 12, 2021
I just love the color I have never been happy with any color I’ve ever bought but I will differently will be ordering more once I’m done with second bottle
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PUBLICADO POR:
Stephanie E.
Respuesta de nuestros expertos
Karen - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon!
PUBLICADO POR:
Cheryl A.
febrero 11, 2021
Color too light????
PUBLICADO POR:
Cheryl A.
febrero 11, 2021
After living with the color these few weeks, I’m growing to like it! So, don’t change my formula now. Sorry for the change of mind but that’s what we women do, right?!
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PUBLICADO POR:
.
Respuesta de nuestros expertos
Cheryl - Thank you for your feedback! Our team of licensed colorists enjoy being able to craft the ideal shade for our clients at home, and are always excited to help make adjustments to your color. We are happy to continue working with you!
PUBLICADO POR:
Cheryl M.
febrero 11, 2021
Great
PUBLICADO POR:
Cheryl M.
febrero 11, 2021
I was. Super scared to try this!! But to my great surprise it turned out fantastic... one thing wish it was a little lighter..
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PUBLICADO POR:
.
Respuesta de nuestros expertos
Cheryl - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Rebecca F.
febrero 10, 2021
Brilliant
PUBLICADO POR:
Rebecca F.
febrero 10, 2021
I’ve not been able to get to a salon for about 16 months due to pregnancy, covid lockdowns and then a new baby in tow. I used to go every 2 months so as you can imagine my hair felt terrible grey roots, faded ends and over dyed patchy sections in between. I saw Esalon on Instagram and thought ‘why not’. Quick questionnaire later and with my colour selected I then got a message from one of the colourists telling me it was too dark for my skin tone. I always seem to pick a colour too dark and feel disappointed after so was delighted they intervened. I watched the how to videos carefully, followed the instructions to the letter sectioning my hair into 4 sections and carefully working through each one. I’ve got long hair which is dark at the roots and the ends have really become quite bleached in the sun (accidentally so) so I used the root touch up and then the ends refresher and did precisely what they told me to in the instructions and hey presto, perfect salon colour. I’ve used box colours for years when I couldn’t get to a salon and they aren’t great in my experience and definitely cannot compete with a professional colourist, but for a bit more money I think this colour looks as good as, possibly better than the salon because you get the professional colourist in the price and they assess your hair. I also didn’t have to find a babysitter and sit in a salon chair for 2-3 hours fretting about the cost. I don’t think I’ll go back. This is a revolutionary idea and but for covid I would never have discovered it.
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Debbie H.
febrero 10, 2021
Matched my salon color exactly
PUBLICADO POR:
Debbie H.
febrero 10, 2021
Add me to the list who are shocked that an online service could deliver an exact match to the color I spent WAY too much money on at the salon. I need to cover grey roots, and the product did a great job of that...my technique not so much, ha.
They caution you against coloring roots over previously colored hair to avoid "striping", but I believe that led me to underestimate how far out my grey roots really went, and I ended up with a very faint grey line about half an inch away from my scalp. User error; but the coverage where I had enough product was flawless. I was impressed and do plan to try again. I also want to try the Light Kit soon to touch up my salon highlights.
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PUBLICADO POR:
Stephanie E.
Respuesta de nuestros expertos
Debbie - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon!
PUBLICADO POR:
Pamela W.
febrero 10, 2021
Your colors are beautiful
PUBLICADO POR:
Pamela W.
febrero 10, 2021
Not covering the gray around my hair line, would like a bit more red also please
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.
Respuesta de nuestros expertos
Pamela - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Jane W.
febrero 9, 2021
Beautiful
PUBLICADO POR:
Jane W.
febrero 9, 2021
My grays are covered, my hair looks brighter. The only thing anyone noticed is that I look younger.
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PUBLICADO POR:
Alexandria O.
Respuesta de nuestros expertos
Jane- Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring!
PUBLICADO POR:
Nancy C.
febrero 9, 2021
The color lasts a long time.
PUBLICADO POR:
Nancy C.
febrero 9, 2021
Would like to go a little lighter with the color.
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.
Respuesta de nuestros expertos
Nancy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Wendy R.
febrero 9, 2021
Great product
PUBLICADO POR:
Wendy R.
febrero 9, 2021
Fast shipment, great customer service. Love the color. Beautiful. My only concern is after 4 weeks the color seemed to just fade away, not sure why. Won’t stop me from buying from Esalon though. Thank you.
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.
Respuesta de nuestros expertos
Wendy - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
PUBLICADO POR:
Nicole D.
febrero 9, 2021
Coverage
PUBLICADO POR:
Nicole D.
febrero 9, 2021
I started at my roots and the middle and the sides which are the worst it left a lot of grey didn’t cover very well, the product itself was nice thick and tools were great low smell and was a great match for color. Just wish it covered better
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PUBLICADO POR:
Stephanie E.
Respuesta de nuestros expertos
Nicole - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon!
PUBLICADO POR:
Marie G.
febrero 8, 2021
Très bon résultat
PUBLICADO POR:
Marie G.
febrero 8, 2021
Le résultat est conforme à mon attente, j'aimerais seulement que la fréquence des commandes puisse être plus grande car mes cheveux blancs repoussent très vite, en particulier juste au-dessus du front
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Deanna - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring!
PUBLICADO POR:
Elizabeth G.
febrero 8, 2021
Perfect!
PUBLICADO POR:
Elizabeth G.
febrero 8, 2021
As a redhead, it is difficult to get color right but this custom color was spot on!
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PUBLICADO POR:
.
Respuesta de nuestros expertos
Elizabeth - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon!
PUBLICADO POR:
erin M.
febrero 8, 2021
Loved the color
PUBLICADO POR:
erin M.
febrero 8, 2021
I loved the color and all the application tips. However, my grays came back real quick!
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PUBLICADO POR:
.
Respuesta de nuestros expertos
Erin - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Rosalyn D.
febrero 8, 2021
FINALLY WE GOT IT RIGHT!!
PUBLICADO POR:
Rosalyn D.
febrero 8, 2021
When the pandemic started, my hair was a Med. Ash Blonde. The first try I was very upset, it darkened my hair, No more Ash
just dark dreary brown that me me look older my husband said he hated it.. the 2nd order made my hair look harsh n brassy, My hair was 3 different colors..
I called esalon bc I wanted to fix it, so I sent b4 n after pics (ash blond n the other with dark brown w_red tones n blond) I don't know how she did it but she did. I ordered it for Xmas but I waited till yesterday and was surprised to see extra bc I have long hair (free of chzrge) it looks great, its light W/a hint of Ash. . I thank you for not giving up n working with me. Esalon is amazing. Great Customer service goes a long way..Thanks Danielle, your awesome .I WANT THE SAME EXACT COLOR in my next shipment ..
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PUBLICADO POR:
.
Respuesta de nuestros expertos
Rosalyn - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
PUBLICADO POR:
karri D.
febrero 7, 2021
Amazing color
PUBLICADO POR:
karri D.
febrero 7, 2021
So pleased with the color! It was not exactly what I wanted thus the 4 stars but none the less Beautiful!
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PUBLICADO POR:
Alexandria O.
Respuesta de nuestros expertos
Karri- Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
PUBLICADO POR:
Sandra G.
febrero 7, 2021
Perfect color
PUBLICADO POR:
Sandra G.
febrero 7, 2021
This was exactly what I wanted but I left on 20 min instead 30
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.
Respuesta de nuestros expertos
Sandra - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring!
PUBLICADO POR:
Hayley C.
febrero 7, 2021
Very good product, did the job
PUBLICADO POR:
Hayley C.
febrero 7, 2021
Do like this product, only issue for me is the flat colour, I like highlights and lowlights, but in these times no hairdressers, it really covered my grey roots well
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PUBLICADO POR:
Alexandra M.
febrero 7, 2021
The problem with single process
PUBLICADO POR:
Alexandra M.
febrero 7, 2021
Well, I went from dishwater blond with faded, grown out highlights to 100% dishwater with a goldfish hue. Blondes need highlights to provide texture. I will try highlights next time. Not the fault of the color - the fault of what I ordered.
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PUBLICADO POR:
Alexandria O.
Respuesta de nuestros expertos
Alexandra- Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
PUBLICADO POR:
Ashly S.
febrero 6, 2021
Pretty Satisfied
PUBLICADO POR:
Ashly S.
febrero 6, 2021
The color seems good but only lasts maybe 3 weeks on the gray that I have. I also wish there was a better system for root touch ups because the last step in the shower is a crazy messy.
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PUBLICADO POR:
Jasmine S.
Respuesta de nuestros expertos
Ashly - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your coverage concerns. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Shana S.
febrero 6, 2021
Not quite enough!
PUBLICADO POR:
Shana S.
febrero 6, 2021
The color is gorgeous. I love it! However, my hair is a lot longer than pictured. My hair is very curly. I ran out of color. Other than that? The color and feel of my hair is fantastic.
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PUBLICADO POR:
Jasmine S.
Respuesta de nuestros expertos
Shana - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Regenia B.
febrero 5, 2021
Color
PUBLICADO POR:
Regenia B.
febrero 5, 2021
I enjoyed the process, however the color was a little darker than I anticipated.
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PUBLICADO POR:
Alexandria O.
Respuesta de nuestros expertos
Jo- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Lori P.
febrero 5, 2021
Best
PUBLICADO POR:
Lori P.
febrero 5, 2021
I just love the automatic highlights. Wish it came with a application brush for roots. Other than that AWESOME STUFF LOVE IT
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PUBLICADO POR:
Stephanie E.
Respuesta de nuestros expertos
Lori - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon!
PUBLICADO POR:
Kelli D.
febrero 5, 2021
Exactly what I requested
PUBLICADO POR:
Kelli D.
febrero 5, 2021
The color was exactly what I asked for and it turned out great. I only wish I had requested a slightly lighter color. But, next time!
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PUBLICADO POR:
Alexandria O.
Respuesta de nuestros expertos
Kelli- Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring!
PUBLICADO POR:
Leticia B.
febrero 4, 2021
Greys
PUBLICADO POR:
Leticia B.
febrero 4, 2021
Not covering my greys completely, I'm not very happy with it. The OTC products have better coverage on my greys.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Leticia - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Michelle M.
febrero 4, 2021
Color
PUBLICADO POR:
Michelle M.
febrero 4, 2021
Nice color just didn't like last step but over all really nice and covers Grey's well
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PUBLICADO POR:
Alexandria O.
Respuesta de nuestros expertos
Michelle- Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
PUBLICADO POR:
Stephanie N.
febrero 4, 2021
1st hair colour
PUBLICADO POR:
Stephanie N.
febrero 4, 2021
I loved the colour I picked and the after care and personal contact I received.
My only negative comment is if you have long hair 1 box might not be enough. So maybe add more product for longer hair.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Ashley - Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying your custom blended hair color! We truly value your feedback and look forward to hearing from you again in the future.
PUBLICADO POR:
Sarah S.
febrero 4, 2021
Great color
PUBLICADO POR:
Sarah S.
febrero 4, 2021
Dried hair out slightly every thing else was great
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Sarah - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Jeannie T.
febrero 4, 2021
Pretty good coverage
PUBLICADO POR:
Jeannie T.
febrero 4, 2021
This gives pretty good coverage only had a few spots to go over
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PUBLICADO POR:
Alexandria O.
Respuesta de nuestros expertos
Jeannie- Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring!
PUBLICADO POR:
Lynda E.
febrero 3, 2021
Beautiful color!
PUBLICADO POR:
Lynda E.
febrero 3, 2021
The color is absolutely beautiful, but I would prefer more violet. I see I'm at the max. When the color starts to fade its a brassy color. Makes my hair feel soft and it is very shiny!
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PUBLICADO POR:
Alexandria O.
Respuesta de nuestros expertos
Lynda- Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
PUBLICADO POR:
Fabienne M.
febrero 3, 2021
Bon résultat
PUBLICADO POR:
Fabienne M.
febrero 3, 2021
Je suis plutôt contente du resultat malgré quelques ratés quand même. J'ai regardé les vidéos avant mais dommage tout est en anglais et j'ai rien compris. Merci de les mettre en français pour un maximum d info. Bon j'ai fait avec. Mais je pense que le résultat serait au top avec toutes les infos et quelques applications en plus pour avoir la technique.
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PUBLICADO POR:
Alexandria O.
Respuesta de nuestros expertos
Nancy- Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring!
PUBLICADO POR:
Julie M.
febrero 2, 2021
Very easy
PUBLICADO POR:
Julie M.
febrero 2, 2021
I was concerned about a home colour as I had had my hair permed in Sept , but due to lockdown and grey hairs going wild, I decided to have a go, I noted down that my hair had been permed and the colour went on really well and my hair was a lovely colour and in good condition
My only issue is It has now gone a bit dull, but it has been a month since it was coloured so I guess it’s fading
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PUBLICADO POR:
Tania S.
febrero 2, 2021
Easy process but didn’t smell good
PUBLICADO POR:
Tania S.
febrero 2, 2021
The process was just as easy as before(my 12 year old daughters do it for me), but the smell was much stronger this time. Also the color was more brassy than the last time. Will need to change the formulation before the next order is processed.
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PUBLICADO POR:
.
Respuesta de nuestros expertos
Tania - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Martha D.
febrero 1, 2021
Custom color set
PUBLICADO POR:
Martha D.
febrero 1, 2021
The set came all set up and had easy instructions to follow with everything I needed. I guessed at the color I wanted to try. It turned out a little to brassy for me. I have really short almost white (gray) hair that had no other color on it. So that's the only reason I gave this a 4
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PUBLICADO POR:
Alexandria O.
Respuesta de nuestros expertos
Martha- Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon!
PUBLICADO POR:
LeAnn S.
febrero 1, 2021
Perfection!
PUBLICADO POR:
LeAnn S.
febrero 1, 2021
My first order fell a little short in my expectations and felt a little flat. After sending a mobile pic to my colorist, she adjusted and added a toner to my next order creating a custom color and it was perfect. Don’t be afraid to send a picture and let them go to work for you to get it right!
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PUBLICADO POR:
Alexandria O.
Respuesta de nuestros expertos
LeAnn- Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
PUBLICADO POR:
Eboni H.
enero 31, 2021
I did it myself!
PUBLICADO POR:
Eboni H.
enero 31, 2021
I have only tried to color my own hair twice in my lifetime... and yes, both times were during stay-at-home mandates. I'm not skilled when it comes to doing my own hair, but salons are luxuries of the past. More than my roots were going gray and I was wearing wigs and headwraps whenever I went out. I was tired of it. Tried Clairol. It did not work at all. My hair is so dark and my grays are snowy white, actually. Clairol's darkest black color turned those snowy white hairs golden white, so that they glowed against the jet black of the rest of my hair. I gave up. I used touch-up powder and hair paint. Then, I discovered eSalon. I wasn't optimistic. It looked hard, the color offered didn't seem like it'd be dark enough, but what the hay? The price was right and it claimed to come with everything I'd need and dummy instructions.
Well, it came with everything promised plus a free gift--a camo wand. It took me a few weeks to build up the courage to try to use it, but when I did...it was so friggin' easy. I made a little mess, but that was due to my novice status. I made a bigger mess with the Clairol. The product didn't burn, it spread easy, washed out easy, and my hair is beautiful and back to its natural black color. It shines, it's not brittle, and I am pleased to say I did it myself!
My only complaints: The smell was strong. My eyes watered and my nose stung while I mixed the color. There wasn't enough conditioner. My hair is natural, dense, and coarse. It needs a lot of moisture. I would have run out of conditioner had I not mixed it with another conditioner I already had.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Eboni - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring!
PUBLICADO POR:
Barbara L.
enero 31, 2021
Wow
PUBLICADO POR:
Barbara L.
enero 31, 2021
I have natural dark brown hair colour with lots of grey. I go to the salon every four weeks and have my hair coloured medium blonde. I am 58 and have had many home colour disasters in the past. I chose esalon because of the good reviews and the need to look at least presentable as working for the NHS during lockdown. The presentation of the product is excellent as are the instructions. My colour, roots only, went on very dark and I thought omg. However the colour is amazing, medium blonde exactly what I wanted. Unfortunately there is no facility to upload a pic🙂
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PUBLICADO POR:
Kay A.
enero 31, 2021
Many tries and photos, but we got there
PUBLICADO POR:
Kay A.
enero 31, 2021
We finally got the color right today! I had almost given up after 5 shipments. Although the hair was always shiny and in good condition after coloring, it just wouldn’t color the gray. I’m 100% gray, Caucasian, medium brown, bone straight, thin, just past shoulder length hair. After dying, I would send up close pictures and descriptions and the stylist would try again. The roots were sort of orange after coloring. She did seem to listen, but I think (although she didn’t say it) that maybe she just wanted to make incremental changes so it didn’t go too dark. I did receive one complimentary color application along the way, about when I was about to give up. This last color bottle was super purple and the instructions said to leave in 40 minutes on the roots. Bingo! I only did one minute on the ends, even though it said 2-3 minutes because the ends tend to absorb much color. I think they will forgive that. The ends are still very dimensional, not solid, the way I like it. So, be prepared to stick with it. It may take months to get it right. After all, they can’t actually see your hair in person.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Kay - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
PUBLICADO POR:
Ameneh A.
enero 30, 2021
Great experience
PUBLICADO POR:
Ameneh A.
enero 30, 2021
My hair is 100% gray. I have used all kinds of hair coloring for over 20 years. I have to color my hair every 3 weeks. So my hair used to get dry from salyes produced so I decided to go to a salon but soon found out that I'm spending a fortune on my hair s the first time a went to the last one salon she charged me $270 for a hair cut color and high light then $110 every 3 weeks for a touch up the roots plus the tip and the products that they convince you to buy. It's not that I can't afford to pay that much, but I felt guilty to spend all that money while the country is in crisis and people are losing their jobs and felt like $110 can be a grocery for a week for a family. My experience with E Salone coloring is amazing. The color matches amazingly; the outcome is exactly like the salon.
Thank you, E salon
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PUBLICADO POR:
lawreca J.
Respuesta de nuestros expertos
Hello Ameneh! Thank you for your feedback, and we are truly so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon!
PUBLICADO POR:
Lynne P.
enero 30, 2021
did not receive my conditioner
PUBLICADO POR:
Lynne P.
enero 30, 2021
great product but my last order was missing conditioner!!
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Lynne - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Magali U.
enero 29, 2021
coffret couleurs
PUBLICADO POR:
Magali U.
enero 29, 2021
tres jolie coffret couleurs tres bien presenter super produit mais j'ai decider de changer radicalement de couleurs de cheveux donc le blond ne me convient plus
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PUBLICADO POR:
Lisa R.
enero 28, 2021
Definitely worth trying
PUBLICADO POR:
Lisa R.
enero 28, 2021
I gave it a four with a few issues. The color has not stayed as well as the first coloring. I haven’t done anything different. I do love the color created for me, I did ask to have it lightened a bit but that didn’t happen. A shipment was sent in November but because of PS it didn’t arrive when notified E Salon did send at no cost another shipment which I did receive. I’m not saying I’m unhappy with ESalon just stating what I’ve experienced so far. Now I will say the colors are beautiful much better than what you would buy in a store and E Salon is there to help with any issues. I highly recommend trying them!
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Lisa - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Ingrid W.
enero 28, 2021
It was beautiful but...
PUBLICADO POR:
Ingrid W.
enero 28, 2021
Beautiful color, but I wanted it more ashy, I am gettting a new formula now and I will use the tint Rinse too and I hope it will get my hair as ashy as I dream of
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PUBLICADO POR:
Jodi L B.
enero 28, 2021
Great color!
PUBLICADO POR:
Jodi L B.
enero 28, 2021
I really liked the resulting color but did struggle with making a mess a bit. The smell is a bit strong but if my color lasts, it will be completely worth it. I love that it's so personalized and the colorist I worked with was incredibly nice.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Jodi - We're so happy to hear that you're enjoying your color! We truly value your feedback and look forward to hearing from you again in the future.
PUBLICADO POR:
Robin T.
enero 28, 2021
not the color I was hoping for...
PUBLICADO POR:
Robin T.
enero 28, 2021
First of all I did not receive the color that I ordered and wanted, it was adjusted by the colorist so that I supposedly don't get "hot roots " but it was not the color i wanted so I ordered again and specified that I wanted some ASH Blond and not a warm blond so as not to get the red brassy tones that I ended up with anyway...i found the right color at Madison Reed....
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Robin - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection.
PUBLICADO POR:
Sarah G.
enero 28, 2021
Review
PUBLICADO POR:
Sarah G.
enero 28, 2021
It had too much red in it. I want a more chocolate brown
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Sarah - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out!
PUBLICADO POR:
Elia M.
enero 28, 2021
It turned out perfect
PUBLICADO POR:
Elia M.
enero 28, 2021
Initially I felt like this hair was too cool red - but after one wash the color was PERFECT. I think it just needed to fade a smidge. Now that I've washed it a couple times it has warmed up and has became the copper/red color I was looking for.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Elia - Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying your color! We truly value your feedback and look forward to hearing from you again in the future.
PUBLICADO POR:
Marci W.
enero 28, 2021
Impressed! I should say and from the very first order.
PUBLICADO POR:
Marci W.
enero 28, 2021
The only negative is that I have not ordered from here sooner! I have spent A LOT of money in salons over the past 15+ years (going every 5-6 weeks alternating among highlights, low lights and graduating to include gray coverage on my crown) The cost of salon visits along with the time incurred finally led me to explore other options and NOW I have found an amazing online alternative. The color matching consult and ordering process were easy and the intro price impressive. I WILL be ordering from here again and sharing with friends/family the gem I have found in eSalon. Easy to apply. All I needed was provided and delivered straight to me. My input~try eSalon you won’t be sorry
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Marci - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon!
PUBLICADO POR:
Arinne A.
enero 27, 2021
I love the color
PUBLICADO POR:
Arinne A.
enero 27, 2021
I love the color!!
I just wish it didn’t fade out so quickly.
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PUBLICADO POR:
Alexandria O.
Respuesta de nuestros expertos
Arinne- Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring!
PUBLICADO POR:
Marion O.
enero 27, 2021
Prix de ma commande !
PUBLICADO POR:
Marion O.
enero 27, 2021
Je ne comprends pas, ma commande coûtait 14€ quand j'ai effectué mon achat et je vois qu'elle est passée à plus de 27€!!! C'est inadmissible, je n'ai même pas été informée de ce changement ! J'aimerais avoir une explication !
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