I love the color and the way it sort of covers the gray. I had another account under [email protected]. I received 1 credit before I realized that I had 2 accounts. Can I put that credit onto this account [email protected]. Also on 12/10/2020 my shipment was mailed. I never received that shipment. I called and the woman said that she would ship me a free order, that was in the middle of January. I never received the free color kit. HELP
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Donna - Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving your custom color and coverage. One of our Color Experts has sent you an email to resolve your other concerns for you. We appreciate you reaching out!
PUBLICADO POR:
Kerstin S.
marzo 31, 2021
Hält nicht so lange, wie gewünscht!
PUBLICADO POR:
Kerstin S.
marzo 31, 2021
Eigentlich ganz gut, aber nicht so haltbar, wie gedacht. Für den Preis hatte ich mir mehr versprochen, werde das An kündigen
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Louise R.
marzo 31, 2021
I love the new color!
PUBLICADO POR:
Louise R.
marzo 31, 2021
I love the new brighter blonde that you mixed up. The only issue I can see, is that the sides of my hair, which is thinner on the sides, did not capture the blonde. It is not that big of a deal, and it is probably user error (me) anyways, but that was the only thing I noticed. I did not expect to receive the highlights kit because I think this color is good enough. I have not tried all the other products yet so I cannot review yet.
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Louise - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. One of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out!
PUBLICADO POR:
Michele S.
marzo 31, 2021
Good quality
PUBLICADO POR:
Michele S.
marzo 31, 2021
I loved how much product you receive, it was definitely enough for my long hair. While coloring my hair I did a very good job of making sure everything was covered but once it was finished I’m still seeing a few grays so this was disappointing since there was so much product. Love the smell of the shampoo and the conditioner made my hair very soft. I just did it today so I will see how long it lasts.
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Michele - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right!
PUBLICADO POR:
Christelle A.
marzo 31, 2021
Hair color / Chocolate
PUBLICADO POR:
Christelle A.
marzo 31, 2021
Great product, however, I would love the color to be a little more pigmented. I feel like, the color isn’t locking enough. It’s faded even though I leave it on longer than supposed to!
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Christelle - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out!
PUBLICADO POR:
Lynn W.
marzo 30, 2021
Excellent and pleasant service
PUBLICADO POR:
Lynn W.
marzo 30, 2021
I would give eSalon 10 stars if I could. On placing my order, I was assigned a colourist who reviewed, based on a photo I sent and my desired look, the colour needed to achieve this. The first colour was a little too light to colour my grey roots, and when I told eSalon this, Amelia, my assigned colourist telephoned me to discuss how to rectify this. They then sent me, free of charge an adjusted colour and checked in with me to see how it worked out. I have now placed another order and we are going to tweak it ever so slightly, just to achieve perfection. If you can’t get to a hairdresser, this is the next best thing to ensure a good colour, and it doesn’t dry out your hair but leaves it shiny and glossy. You really feel that eSalon care about how your hair and I have been so impressed by all they have to offer.
1 de 1 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Susan T.
marzo 30, 2021
Lovely colours
PUBLICADO POR:
Susan T.
marzo 30, 2021
Very good coverage but I find quite tricky to apply in spite of following the instructions very carefully.
Condition of hair is great but very glad my hairdresser will be able to come and apply the next colour for me!
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Alexandria O.
Respuesta de nuestros expertos
Marisa- Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
PUBLICADO POR:
Ilkin M.
marzo 30, 2021
Tolle Farbe
PUBLICADO POR:
Ilkin M.
marzo 30, 2021
Die Farbe ist wirklich toll und es ist sehr liebevoll gestaltet. Leider enthält die Farbe anscheinend Ammoniak und mir gehen die Haare davon aus, da es auch hormonell bedingt sein kann wechsel ich vorerst nicht, bis das geklärt ist. Es ist viel zu bequem und einfach sicher weil ich tatsächlich immer das gleiche Ergebnis habe, was bei Drogeriefarbe noch nie der Fall war.
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Tanya L.
marzo 29, 2021
Great at home option
PUBLICADO POR:
Tanya L.
marzo 29, 2021
Started using esalon when Covid closed salons here. When salons opened back up, I kept doing esalon since it’s a much cheaper alternative & the color looks good. I find the process time consuming & a bit messy but worth it for the savings & end result.
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Tanya - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring!
PUBLICADO POR:
Shelley R.
marzo 29, 2021
Best colour I have ever had
PUBLICADO POR:
Shelley R.
marzo 29, 2021
Salons just never got it right !!
But esalon got it perfect !!!!!
5* never going back to salon again
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Rosa - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! Keep an eye on your inbox for more details regarding your concern.
PUBLICADO POR:
Melinda C.
marzo 28, 2021
Love the color!
PUBLICADO POR:
Melinda C.
marzo 28, 2021
This color is perfect! There wasn’t a red or orange tone at all. Would be better with size large gloves. I always tear the medium ones.
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Melinda - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring!
PUBLICADO POR:
Emma M.
marzo 27, 2021
Review
PUBLICADO POR:
Emma M.
marzo 27, 2021
Initially I loved the results but 3 weeks later I can see the grey hair coming through again as if the dye has faded. Possibly it would happen with any dye though. Loved the colour when it was first done.
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Danielle S.
marzo 27, 2021
Custom color set
PUBLICADO POR:
Danielle S.
marzo 27, 2021
I finally used it yesterday, March 26.
There really isn’t enough to do all the roots underneath the surface,
My hair is quite thick. I have that done at the hairdresser a couple of times a year,
it’s impossible for me to do that. But I had enough to do all the roots that show,
& it turned out pretty nice. I won’t need another set on April 1st.
I do my hair every 6 weeks or so, & I use temporary spray touch up in between.
I try to limit these chemicals as much as I can.
So I’ll let you know next time, about in one month, if I’ll need it.
My hairdresser is back at work, & I plan on going there within 1 month or so, to have my whole head done. I really need it. Didn’t go for 15 months.
Thank you.
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Danielle - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! Keep an eye on your inbox for more details regarding your upcoming order.
PUBLICADO POR:
Elaine M.
marzo 27, 2021
It will not dry ur hair, promise!
PUBLICADO POR:
Elaine M.
marzo 27, 2021
This product was worth all the penny. It did not dry my hair after coloring my hair. Color looks more natural, although I wish they ha e the color that i like but all in all I'm satisfied.
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Monica - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon.
PUBLICADO POR:
Alice F.
marzo 26, 2021
Great product
PUBLICADO POR:
Alice F.
marzo 26, 2021
Would like a slightly deeper shade of red.
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Alice - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
PUBLICADO POR:
Kimberlynn B.
marzo 26, 2021
Color Joy!
PUBLICADO POR:
Kimberlynn B.
marzo 26, 2021
I love my color, only thing I’m not to excited about is that my sparse white hairs along the hairline does not color or hold well. It either stays white or if does catch the color it fades quickly.The shampoo / conditioner/ tint is amazing! Keeps my hair silky soft and smells beautiful
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Kimberlynn -We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right!
PUBLICADO POR:
Christine R.
marzo 25, 2021
Color is awesome!
PUBLICADO POR:
Christine R.
marzo 25, 2021
I am very satisfied with the new shade that was made for me.. but now one week later I had to write to you to tell you that my color totally faded and dull and washed out!
I’m very disappointed .. I will send you a photo ..
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Maury E.
Respuesta de nuestros expertos
Christine - We’re sorry to hear that your hair color is fading faster than you expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your next order will be updated to ensure we meet your needs! Thanks again for your feedback!
PUBLICADO POR:
Christine C.
marzo 25, 2021
Essaie super recommandé
PUBLICADO POR:
Christine C.
marzo 25, 2021
Par contre les commandes plus rien depuis le 23fevrier bizarre
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Ellen - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
PUBLICADO POR:
Carolina M.
marzo 25, 2021
Too dark too much ammonia
PUBLICADO POR:
Carolina M.
marzo 25, 2021
End result was not bad but the color was darker than the picture shown way darker and it had too much ammonia.I do keratin treatment so I rather have it with less
I will skip the next order for now.
Thank you
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Maury E.
Respuesta de nuestros expertos
Carolina - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right!
PUBLICADO POR:
Kathleen L.
marzo 24, 2021
Great color but ...
PUBLICADO POR:
Kathleen L.
marzo 24, 2021
I love the way my hair looks after using the personalized color but now that I've ordered a new shade I'm starting to wonder if they are actually hair stylists. They only ever send 20 vol developer and since I went darker the roots ends color definitely should have come with 10 vol or less to better save the integrity of my hair. Other than that though they are easy to communicate with and my color looks great!
13 de 14 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Kathleen - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
PUBLICADO POR:
Sarah N.
marzo 24, 2021
TOO DARK- AGAIN
PUBLICADO POR:
Sarah N.
marzo 24, 2021
NEW FORMULATION IS STILL TOO DARK. FOR THE THIRD TIME. CANCELING MEMBERSHIP.
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Sarah - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out!
PUBLICADO POR:
Alyssa S.
marzo 24, 2021
Review
PUBLICADO POR:
Alyssa S.
marzo 24, 2021
I am pleased with the color that came and look forward to the next one maybe something with a bit more red though
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Alyssa - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
PUBLICADO POR:
Emily M.
marzo 24, 2021
Awesome color
PUBLICADO POR:
Emily M.
marzo 24, 2021
I had requested a bit of a change to what I had gotten as my hair still had an orange tint to it. Which was corrected!!
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Emily - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
PUBLICADO POR:
Gisele P.
marzo 24, 2021
J'aime bien.
PUBLICADO POR:
Gisele P.
marzo 24, 2021
La couleur tient bien,mes cheveux poussent vite.Mais je trouve qu'on voit pas Asser le cendré. Peut on en rajouter? Un peu plus!
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Cindy - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future!
PUBLICADO POR:
Jan P.
marzo 22, 2021
Revived
PUBLICADO POR:
Jan P.
marzo 22, 2021
It took me a while to pluck up the courage to use my colour kit, but finally did it on Saturday. My god what a difference, the only thing is my grey/white was so extreme it was hard not to get it on my already residual shade so it looked quite dark. The next day I noticed I have the “halo” effect where it looks a bit orange/gold. I am hoping my next touch up will help with this. Otherwise I would recommend eSalon to everyone, and the biggest upside is you’ll save yourself a fortune.
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Jennifer H.
marzo 22, 2021
Includes everything you need!
PUBLICADO POR:
Jennifer H.
marzo 22, 2021
Loved the color, but may tweak a bit. The color was what I selected but seeing on, I think I want to change it up a bit. The kit included everything you need, and even things you wish you had when you used boxed hair color purchased from the drug store. Loved the extra pair of gloves and the stain preventer and stain remover. Hair felt healthy and was shiny/glossy after I was done.
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Jennifer - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon.
PUBLICADO POR:
Kate P.
marzo 21, 2021
Good grey coverage.
PUBLICADO POR:
Kate P.
marzo 21, 2021
Well, fairly pleased with my colour. Except there are a few bits that look more a light ginger than my expected light blonde. Followed instructions properly too.
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Rosalyn - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to adjust your color. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Zoe S.
marzo 19, 2021
First time
PUBLICADO POR:
Zoe S.
marzo 19, 2021
Loved the ease of order n application
Sadly coverage of my greys wasn't great
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Suzanne - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
V. Lee F.
marzo 17, 2021
Color Change
PUBLICADO POR:
V. Lee F.
marzo 17, 2021
The color is great but still not enough burgundy! Getting closer!
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
V. - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out!
PUBLICADO POR:
Audra R.
marzo 17, 2021
Haircolor
PUBLICADO POR:
Audra R.
marzo 17, 2021
Covers All the greys! Great product. Just wish it had a moisture in it.
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Audra - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair. Happy Coloring! We will be reaching out with advice from our experts on how we can help you combat any dryness you're experiencing. Happy Coloring!
PUBLICADO POR:
Shelly R.
marzo 17, 2021
Great product
PUBLICADO POR:
Shelly R.
marzo 17, 2021
Left my hair dry but awesome color
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Shelly - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
claire G.
marzo 17, 2021
pas assez cuivrier
PUBLICADO POR:
claire G.
marzo 17, 2021
un peux plus de cuivrer svp
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Jeannine D.
marzo 17, 2021
Love the color - not enough product though
PUBLICADO POR:
Jeannine D.
marzo 17, 2021
Thank you for the custom color. It looks divine on my hair and I have a lot of compliments. Just a slight problem with the amount of product that I received. The root treatment was enough to cover my whole head. But the amount for the ends we were short about 1/8 of my head. I have a lot of hair, like really, a lot. So maybe there is a way to adjust that. Thanks
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Jeannine - Thank you for reaching out to us here at eSalon! We are so sorry to hear you did not receive enough color to saturate your ends. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right!
PUBLICADO POR:
Jacqueline T.
marzo 16, 2021
Every thing you need!
PUBLICADO POR:
Jacqueline T.
marzo 16, 2021
I liked the color a lot and I liked that you had everything you need in the kit. I was a bit disappointed that my hair felt dry on the ends. This did improve after using my usual conditioner.
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Jacqueline - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon!
PUBLICADO POR:
April E.
marzo 16, 2021
Liked
PUBLICADO POR:
April E.
marzo 16, 2021
Overall color I like but II am starting to see some shades of reddish/orange in areas. Also some greenish like tint will shimmer thru at times.
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
April - Thank you so much for reaching out to us with this feedback. We are truly sorry to hear that the results of your most recent formula had a green tone to it. Here at eSalon, we take our Color Happiness Guarantee seriously, and we would love to remedy this for you. One of our Color Experts has reached out to you via email with additional information, and the next steps. We look forward to speaking with you soon.
PUBLICADO POR:
Keri H.
marzo 16, 2021
I like it!
PUBLICADO POR:
Keri H.
marzo 16, 2021
It is still a little lighter than I wanted but I like it
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Keri - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
PUBLICADO POR:
Linda K.
marzo 16, 2021
My color is just the way I like it, and I like the dry hair application method.
PUBLICADO POR:
Linda K.
marzo 16, 2021
I have one question about earning a free color set. I have been using eSalon since 2017. Why do I still need 8 color orders to earn a free color set. This is not right. Please check my orders and reply to me.
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Linda - Thank you for the wonderful review and your loyalty to us! Everything our clients’ say is truly valued and we look forward to hearing more feedback from you in the future! Keep an eye out on your inbox for more details.
PUBLICADO POR:
Annabelle
marzo 16, 2021
Simply Perfect!
PUBLICADO POR:
Annabelle
marzo 16, 2021
I’ve been using eSalon since last year as was recommended by my sister. I’d been after a rich very dark chocolate for ages but nothing I tried was right. I ordered their Darkest Brown Matte Ash & although it was lovely it was a bit flat. So my colourist adjusted it for the next 2 orders. But I still wasn’t completely satisfied. So I sent a message to my colourist & again the colour was adjusted & hey presto, I now have the most gorgeous luscious rich darkest chocolate brown locks (literally just this side of black) with perfect grey coverage & not a hint of red or copper! My daughter always applies it for me & once it had been coloured, washed & dried, I did a little excited jig around the bathroom 😂😂
Thank you Jessica, my colourist this time. I’m over the moon 🙏🏼🌈🙏🏼🌈🙏🏼🌈
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Eliane G.
marzo 15, 2021
ma commande
PUBLICADO POR:
Eliane G.
marzo 15, 2021
Pour le moment, je n'ai fait que la couleur commandée fin décembre/début janvier... arrivée en février !
Celle reçue en février sera faite fin mars/début avril
Merci
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Daria L.
marzo 14, 2021
Just want to thank you)
PUBLICADO POR:
Daria L.
marzo 14, 2021
My hair is dark brown.
A year ago I realized I have some gray on a side of my head.
So, I began to color my hair. Haircolor came up a bit red every time.
Moreover, hair dye dried out my beautiful curls. I was very upset.
One day I just googled "best hair dye" and found eSalon. The first order coasted me just $11.
After happened the miracle)
I got the perfect color! It was not just perfect, but IT WAS MY NATURAL COLOR, very shiny and without those ugly red tones.
I want to say a huuuuge thank you to the person who formulated my color. I got exactly what I wanted (I am usually very picky.)
I subscribed for auto-ship, I already put in my basket the moisturizing shampoo, conditioner, and mask.
BTW: The box is very cute and personalized.
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Daria - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future!
PUBLICADO POR:
Sylvia F.
marzo 14, 2021
Color review
PUBLICADO POR:
Sylvia F.
marzo 14, 2021
My hair turn out shiny and healthy after the only thing i didn't like is i didnt get the color result i wanted. It turn out darker instead of lighter. I ordered ashblond and the result is kinda reddish brown.
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Sylvia - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Amber Y.
marzo 13, 2021
Very pretty but my roots didn’t dye as dark
PUBLICADO POR:
Amber Y.
marzo 13, 2021
My roots are still a light brown color.
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Amber - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Kristi R.
marzo 12, 2021
The BEST results I have ever had
PUBLICADO POR:
Kristi R.
marzo 12, 2021
I have used drug store color and professional services numerous times. I have lighter blonde hair with now severely graying roots (I'm 46 yo). After going to a salon the last few times for color/foil (at least $130) my roots always reverted to gray again within the week. My "light blonde ash" highlights were yellow within 2 weeks WHILE using the toning shampoo and conditioner religiously. No matter how many times I would complain and ask for something even lighter and ashy, it never changed. The drug store brands only turned my hair yellow or greenish. SO I decided to give Madison Reed a shot. The price was perfect, and they have a much better selection of colors...and experts on hand. At first, I was really scared. LOL! I applied my root color and waited the required 20 minutes. At that time, my scalp looked green and my roots were looking blue. I was nervous. Then I applied step 2 to the lengths and waited another 10 minutes. Still looking dark gray/blue/green...YIKES! I was already looking up color correction remedies for blue or green hair online. I took the remainder of my step 2 dye into the shower as stated, added the water, rinsed it through and lathered. Waited the required 3 minutes, then used the included shampoo and conditioner. I was terrified to take that towel off. But....after I used the blow dryer....AMAZING! No blue, green or in between. It was a beautiful shade of light ash blonde. The BEST outcome I have ever had with color, for real! I would include a picture, but it's late and I'm really tired and goofy lookin right now. I'm a first time customer, but now a lifetime one. Very happy.
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Kristi - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring!
PUBLICADO POR:
Deborah R.
marzo 11, 2021
Good product
PUBLICADO POR:
Deborah R.
marzo 11, 2021
Good set up. Came with enough solution for my hair. I liked the color. Gray coverage was not the greatest. Within 3 weeks grays were showing again.
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Deborah - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right!
PUBLICADO POR:
Linda R.
marzo 11, 2021
First color set was a little too dark.
PUBLICADO POR:
Linda R.
marzo 11, 2021
First set was easy to use, but was a little too dark and too red. After consulting with the hairdresser from
eSalon, the new color shipped in March was perfect!
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Linda - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
PUBLICADO POR:
Katrin S.
marzo 11, 2021
Schöne Farbe
PUBLICADO POR:
Katrin S.
marzo 11, 2021
Farbe hat ziemlich gut gedeckt. Einen Punkt Abzug gibt es, weil die Kopfhaut eine Woche lang sehr irritiert war.
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Kara D.
marzo 10, 2021
We are getting there!
PUBLICADO POR:
Kara D.
marzo 10, 2021
My color is not quite right yet, but I love how the colorists are reformulating and asking questions about what I'd like to see in my color. I think we are almost there!
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Alexandria O.
Respuesta de nuestros expertos
Kara- Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
PUBLICADO POR:
Shannon P.
marzo 9, 2021
redness
PUBLICADO POR:
Shannon P.
marzo 9, 2021
It didn't have as much of the deep red as i thought it would and it smelled horrendous
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Shannon - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback.
PUBLICADO POR:
Kimberly P.
marzo 9, 2021
I like my color
PUBLICADO POR:
Kimberly P.
marzo 9, 2021
I like my color but this is the worst smelling stuff I have used! The smell burned my nose and eyes and took my breath away!
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Kimberly - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Linda Nash
marzo 9, 2021
My product.
PUBLICADO POR:
Linda Nash
marzo 9, 2021
Please do not send me anymore dye at this time. I am not able to pay for it. Thank you, Linda Nash
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Linda - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We have reached out to you via email to see about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Manon L.
marzo 9, 2021
Zum Glück gewagt :)
PUBLICADO POR:
Manon L.
marzo 9, 2021
Nachdem ich viele Rezensionen gelesen hatte, in denen sich Kunden beschwerten, die Ware nie erhalten zu haben, war ich zunächst abgeschreckt. Nach einem Tag Bedenkzeit dachte ich mir dann aber egal, für 11€ ist es den Versuch wert - das könnte ich verschmerzen. Und was soll ich sagen: Die Ware kam innerhalb einer Woche an und ist super schön aufgemacht! Es ist sogar eine extra Tube Farbe für die Längen dabei. 😍 Ich bin happy, nun muss ich nur noch die Farbe selbst testen. Wenn die mir auch zusagt, bleibe ich bei dem Abo. Noch was: Wenn die Zollgebühr unter 5€ ist, treiben es die Behörden i.d.R. nicht ein. Das muss man halt bedenken und nicht jammern wenn man direkt eine Riesenbestellung macht. ;)
0 de 1 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Alexandria O.
Respuesta de nuestros expertos
Monica- Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
PUBLICADO POR:
Tanya S.
marzo 7, 2021
Love it
PUBLICADO POR:
Tanya S.
marzo 7, 2021
I love the colour my hair has become! It's an 8 out of 10 but the reason why I didn't rate 10 was because it didn't dye my greys :( so I'm very sad about that
1 de 1 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Kristin F.
marzo 7, 2021
Love my blonde
PUBLICADO POR:
Kristin F.
marzo 7, 2021
I’m a mature blonde with white coming in at the front hairline and temples. This is the only color that actually makes my hair blonde again! Others just make it look grey.
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Kristin - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future!
PUBLICADO POR:
Linda H.
marzo 5, 2021
Great colour
PUBLICADO POR:
Linda H.
marzo 5, 2021
The colour mix for me is perfect ,but I really don't need all the accessories that come with it evrytime ,I would just like the colur and pay a bit less,
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Merrie - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
PUBLICADO POR:
Elaine I.
marzo 4, 2021
Camo Wand
PUBLICADO POR:
Elaine I.
marzo 4, 2021
Loved this product; that is until my color was discontinued. I check back regularly but no more auburn. Wish I could purchase it again in my color.
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Elaine - This kind of feedback is very rewarding. We're so happy to hear that you enjoyed our Camo Wand! We look forward to the next opportunity to delight you!
PUBLICADO POR:
Christine M.
marzo 4, 2021
Great Product
PUBLICADO POR:
Christine M.
marzo 4, 2021
Loved the product and the colour-found a difficult to squeeze out of the bottle as quite thick but used bowl and
brush and it was great to use.
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Claire W.
marzo 4, 2021
Good colour but still a few greys
PUBLICADO POR:
Claire W.
marzo 4, 2021
Firstly - I like this a lot. Felt much more confident applying than when I have spent ages in a shop staring at two boxes of dye that look exactly the same but aren’t! I watched all of the videos and got to it. I have some really stubborn greys at the side and front so paid extra attention to those areas as per the videos. I checked and rechecked to make sure they were saturated. But then after washing and as my hair began to dry, I was a little disappointed to still see some of them. Don’t get me wrong, there are less than usual with previous dyes I tried, but I think maybe I had unrealistic expectations. Also I tried a semi so maybe that’s why too? Hasn’t deterred me though, I like the service a lot.
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
kathy P.
marzo 4, 2021
Not going to like this but...
PUBLICADO POR:
kathy P.
marzo 4, 2021
Love the product but.. I want my product on the 1st but you can’t specify the first. I have to go in every time and put in the date ahead of time to get it on the first. You can’t put in 4 weeks because it doesn’t fall that way. Need to make it easier for the customer to put a date in and for the company to figure out how long it takes for that product to be received on time. I was expecting my order on the 1st, I will not be getting it until the 8th. Now I have to figure the date to use to get it on the 1st every time
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Maury E.
Respuesta de nuestros expertos
Kathy - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color. We take our clients' feedback to heart and continue to improve our service each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Carla C.
marzo 3, 2021
Peroxide
PUBLICADO POR:
Carla C.
marzo 3, 2021
The peroxide bottle was slightly open, I didn’t lose much but it was crusted on and around the bottle. My hair still came out great!
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Carla - We're truly sorry that your order arrived damaged. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Julia N.
marzo 3, 2021
Love it but need better coverage
PUBLICADO POR:
Julia N.
marzo 3, 2021
Really love the customer service, the quality of the products and the packaging. Still am not getting the gray coverage that I’m looking for. Went to the salon for color yesterday and will try esalon color again in a few weeks. Maybe I need to leave it on roots way longer than it says to.
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Julia - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right!
PUBLICADO POR:
Mondane P.
marzo 3, 2021
Nice color but...
PUBLICADO POR:
Mondane P.
marzo 3, 2021
I like the color but I have a few hidden grey hair and although I went on coloring rhe strands they were not completely colored. To be fair they are difficult to catch color. I thought I would give a try to the product. I did not want a specia grey hair formula as I have just a few but my hair being dark they show more.
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Janet - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right!
PUBLICADO POR:
June S.
marzo 2, 2021
Really grabbed the gray
PUBLICADO POR:
June S.
marzo 2, 2021
Really grabbed the gray and the color is holding well. Wish the red/ash tint wasn't there but everything else is great.
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Stephanie E.
Respuesta de nuestros expertos
June - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
PUBLICADO POR:
Susan S.
marzo 2, 2021
Great color!
PUBLICADO POR:
Susan S.
marzo 2, 2021
I liked the color but I didn't realize that it was just for the roots.
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Stephanie E.
Respuesta de nuestros expertos
Susan - Thank you for your review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future!
PUBLICADO POR:
Natalie S.
marzo 2, 2021
Great colour
PUBLICADO POR:
Natalie S.
marzo 2, 2021
Great colour however the usual greys crept through after a few weeks and £25 inc postage for a root touch up is too expensive for a home colour when I get the same result from a £5 shop bought. It’s a shame as I would have bought again if £10-15 max inc postage.
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
June E.
marzo 1, 2021
Custom Colour Set
PUBLICADO POR:
June E.
marzo 1, 2021
Initially I would have gave it 5 stars as I thought the colour was really good but 2 weeks later my roots are showing on the hairline at the front of my face. This wouldn’t have happened if the hairdressers had done it.
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Kathleen L.
marzo 1, 2021
Beautiful color but..
PUBLICADO POR:
Kathleen L.
marzo 1, 2021
I've been coloring my hair for 32 years, and this color is fantastic. My hairdresser loved it, too. But, it has left my hair so dry. I usually don't need to condition when I shampoo, and now I use heavy-duty conditioner every time, and leave it in through my shower. That helps a lot, but I worry about cumulative damage.
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Kathleen - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Kendra H.
marzo 1, 2021
the color is great
PUBLICADO POR:
Kendra H.
marzo 1, 2021
very dimensional, doesn't look like flat box hair color.
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Stephanie E.
Respuesta de nuestros expertos
Kendra - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color. We appreciate you sharing, and Happy Coloring!
PUBLICADO POR:
Sabine K.
marzo 1, 2021
Tolle Farbe
PUBLICADO POR:
Sabine K.
marzo 1, 2021
👌👌👌👌👍👍👍👍👍
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Starlla - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out!
PUBLICADO POR:
Matilde C.
febrero 28, 2021
My color
PUBLICADO POR:
Matilde C.
febrero 28, 2021
I really do like this product, but it can get a bit expensive with S&H considering I have to dye my grays semiweekly.
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Sandra - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring!
PUBLICADO POR:
Anne B.
febrero 26, 2021
Last color change notes.
PUBLICADO POR:
Anne B.
febrero 26, 2021
My last order was a color change as my hair was getting too blond. But the day is coming to dye it silver and have done with it. Why? My last dye did darken my blond okay but didnt cover the grey roots. Unless my thinning hair has decided to grow really fast, the grey is half inch from roots already. No change, just every 6 weeks now please. Still love you guys and thank you!
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Anne - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right!
PUBLICADO POR:
Sherrie M.
febrero 26, 2021
Great Color
PUBLICADO POR:
Sherrie M.
febrero 26, 2021
Love the color. It was exactly what I wanted. Easy to use. Only reason I didn’t give 5 star is because of the strong ammonia smell
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Maury E.
Respuesta de nuestros expertos
Sherrie - We are so very happy to hear that you are loving your customized eSalon color. Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Susie H.
febrero 26, 2021
Great coverage and left my hair feeling great
PUBLICADO POR:
Susie H.
febrero 26, 2021
faded quickly on my ends though!
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Susie - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are sorry to hear your color is fading faster than expected! One of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out!
PUBLICADO POR:
Linda S.
febrero 26, 2021
Ich bin begeistert
PUBLICADO POR:
Linda S.
febrero 26, 2021
Durch den Lockdown war ich gezwungen, meinen Ansatz selbst zu färben. Ich bin durch einen Artikel in einer Zeitschrift auf eSalon aufmerksam geworden. Und ich muss sagen, ich bin begeistert. Die Farbe ist super und die Betreuung durch eSalon einfach nur toll. Man hat die ganze Zeit das Gefühl, von einer guten Freundin begleitet zu werden. Allein die Verpackung schaut schon wie ein Geschenk aus. Und die Farbe mit meinen Namen ist einfach nur schön. Sie sieht natürlich aus und war sehr leicht aufzutragen. Es wurde voll auf meine Wünsche eingegangen
Natürlich werde ich nach dem Lockdown meine Friseurin wieder aufsuchen, aber sicher nicht mehr so häufig wie früher, denn ich habe eine super Alternative.
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Kim A.
febrero 26, 2021
I did love, but my gray is showing now!!!
PUBLICADO POR:
Kim A.
febrero 26, 2021
I really do love this product and feel it is so easy. However my gray is already staring to show thru all through out my hair, not just the hair line. Can it be made for a better coverage of the gray?
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Kim - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Judy D.
febrero 26, 2021
Works on my gray hair
PUBLICADO POR:
Judy D.
febrero 26, 2021
The color was easy to put on and directions were thorough. There was a bit of ammonia odor which I didn’t care for but the color mix was good and still looks good after 3 weeks.
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Maury E.
Respuesta de nuestros expertos
Judy - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color and your customized instructions. Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Elaine L.
febrero 26, 2021
It was Fab
PUBLICADO POR:
Elaine L.
febrero 26, 2021
It was a fab colour, turned out beautifully. My only issue would be that some of the bristles from the colour brush came out of the brush when i was mixing my colour and i had to pick them out of the mix, otherwise it was a great product. 100%
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Christina - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right!
PUBLICADO POR:
Alicia H.
febrero 25, 2021
Color is good
PUBLICADO POR:
Alicia H.
febrero 25, 2021
Color is good but did not cover my grays and was a bit dark
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Alicia - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Carmen Q.
febrero 25, 2021
Does what it proclaimed to do
PUBLICADO POR:
Carmen Q.
febrero 25, 2021
My greys were covered exceptionally well. Unfortunately I have very thick hair and It didn't get the roots as much as the top of my head. I'm hoping that the next order will rectify this. So far my hair is not dry as I was expecting it to be. I'd say it's a very good product.
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Aracelis - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help.
PUBLICADO POR:
Nadine P.
febrero 24, 2021
Made my hair soft and looking silky
PUBLICADO POR:
Nadine P.
febrero 24, 2021
Still got alot of greys after a couple of weeks
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Canzada - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
Cuando visitas cualquier sitio web, éste puede almacenar o recuperar información en tu navegador, a través de cookies o tecnologías similares. Esta información puede ser sobre ti, tus preferencias o tu dispositivo. La información puede ofrecerte una experiencia web más personalizada. Dado que respetamos las preferencias del usuario, puedes optar por no permitir ciertos tipos de cookies. Haz clic en los encabezados de las diferentes categorías para obtener más información y cambiar nuestra configuración predeterminada. Ten en cuenta que bloquear ciertos tipos de cookies puede afectar tu experiencia en el sitio web y los servicios que podemos ofrecerte.
Gestiona las preferencias de cookies
En virtud de la legislación vigente en materia de privacidad, tienes derecho a excluirte de: (a) la “venta” de tus datos personales a terceros, (b) el uso compartido de datos personales para publicidad conductual en contextos cruzados y (c) el procesamiento con fines de publicidad dirigida. Las cookies de este encabezado recopilan información para fines de análisis, experiencias personalizadas y publicidad selectiva (incluso en redes sociales). Puedes ejercer tu derecho de exclusión con respecto a los datos compartidos por estas cookies utilizando este interruptor. Si optas por la exclusión, no podremos ofrecerte anuncios personalizados utilizando los datos que estas cookies habrían recopilado. Para conocer otras formas de ejercer el derecho de exclusión, visita nuestra de Aviso privacidad de la Política de privacidad de CA.
Funcional
Siempre activas
Estas cookies son necesarias para el funcionamiento del sitio web y no pueden desactivarse en nuestros sistemas. Pueden configurarse en función a tus acciones ante una solicitud de servicios, como establecer tus preferencias de privacidad, iniciar sesión o rellenar formularios. Las podemos configurar nosotros o terceros cuyos servicios hemos añadido a nuestras páginas. Al utilizar este sitio web, tus datos también pueden ser transferidos a países fuera del Espacio Económico Europeo sin un nivel adecuado de protección de datos. Es posible que no puedas ejercer tus derechos en relación con los datos y que las autoridades estatales tengan acceso a ellos. Puedes configurar tu navegador para que bloquee estas cookies o te avise de ellas, pero es posible que algunas secciones del sitio web no funcionen.
Estas cookies nos permiten contar las visitas y las fuentes de tráfico para que podamos medir y mejorar el rendimiento de nuestro sitio web. Nos ayudan a saber qué páginas son las más y las menos populares, y a ver cómo los visitantes se mueven por la página. Si no permites el uso de estas cookies, no podremos controlar su rendimiento.
Tanto nosotros como nuestros socios publicitarios (incluye compañías de redes sociales) podemos instalar estas cookies a través de nuestro sitio. Pueden utilizarse para crear un perfil de tus intereses basado en la información de navegación que recopilan de ti cuando visitas un sitio web (incluye la identificación exclusiva de tu navegador y/o dispositivo de Internet) y mostrarte contenido o anuncios relevantes en nuestro sitio web y en otros sitios.
Este sitio web utiliza cookies y tecnologías similares para operar nuestro sitio web y nuestros servicios, optimizar el sitio web, monitorear las sesiones, mejorar tu experiencia y para propósitos de marketing. Estas tecnologías pueden supervisar tu uso del sitio web y compartir esa información con terceros, incluso con fines analíticos, de redes sociales y publicitarios. Para más información, incluida la relativa a la conservación de datos, consulta los avisos de privacidad que figuran a continuación. Haz clic en «Configuración de cookies» para rechazar determinadas cookies publicitarias. Al acceder al sitio web o utilizarlo, aceptas el uso de cookies para recopilar y compartir tu información, así como nuestras Condiciones de uso (incluidas los condiciones de arbitraje y renuncia de clase), la Política de privacidad y (para los residentes en California) el Aviso de privacidad para California.
