Loved the color, but may tweak a bit. The color was what I selected but seeing on, I think I want to change it up a bit. The kit included everything you need, and even things you wish you had when you used boxed hair color purchased from the drug store. Loved the extra pair of gloves and the stain preventer and stain remover. Hair felt healthy and was shiny/glossy after I was done.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Jennifer - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon.
PUBLICADO POR:
Kate P.
marzo 21, 2021
Good grey coverage.
PUBLICADO POR:
Kate P.
marzo 21, 2021
Well, fairly pleased with my colour. Except there are a few bits that look more a light ginger than my expected light blonde. Followed instructions properly too.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Rosalyn - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to adjust your color. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Zoe S.
marzo 19, 2021
First time
PUBLICADO POR:
Zoe S.
marzo 19, 2021
Loved the ease of order n application
Sadly coverage of my greys wasn't great
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Suzanne - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
V. Lee F.
marzo 17, 2021
Color Change
PUBLICADO POR:
V. Lee F.
marzo 17, 2021
The color is great but still not enough burgundy! Getting closer!
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
V. - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out!
PUBLICADO POR:
Audra R.
marzo 17, 2021
Haircolor
PUBLICADO POR:
Audra R.
marzo 17, 2021
Covers All the greys! Great product. Just wish it had a moisture in it.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Audra - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair. Happy Coloring! We will be reaching out with advice from our experts on how we can help you combat any dryness you're experiencing. Happy Coloring!
PUBLICADO POR:
Shelly R.
marzo 17, 2021
Great product
PUBLICADO POR:
Shelly R.
marzo 17, 2021
Left my hair dry but awesome color
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Shelly - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
claire G.
marzo 17, 2021
pas assez cuivrier
PUBLICADO POR:
claire G.
marzo 17, 2021
un peux plus de cuivrer svp
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PUBLICADO POR:
Jeannine D.
marzo 17, 2021
Love the color - not enough product though
PUBLICADO POR:
Jeannine D.
marzo 17, 2021
Thank you for the custom color. It looks divine on my hair and I have a lot of compliments. Just a slight problem with the amount of product that I received. The root treatment was enough to cover my whole head. But the amount for the ends we were short about 1/8 of my head. I have a lot of hair, like really, a lot. So maybe there is a way to adjust that. Thanks
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Jeannine - Thank you for reaching out to us here at eSalon! We are so sorry to hear you did not receive enough color to saturate your ends. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right!
PUBLICADO POR:
Jacqueline T.
marzo 16, 2021
Every thing you need!
PUBLICADO POR:
Jacqueline T.
marzo 16, 2021
I liked the color a lot and I liked that you had everything you need in the kit. I was a bit disappointed that my hair felt dry on the ends. This did improve after using my usual conditioner.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Jacqueline - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon!
PUBLICADO POR:
April E.
marzo 16, 2021
Liked
PUBLICADO POR:
April E.
marzo 16, 2021
Overall color I like but II am starting to see some shades of reddish/orange in areas. Also some greenish like tint will shimmer thru at times.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
April - Thank you so much for reaching out to us with this feedback. We are truly sorry to hear that the results of your most recent formula had a green tone to it. Here at eSalon, we take our Color Happiness Guarantee seriously, and we would love to remedy this for you. One of our Color Experts has reached out to you via email with additional information, and the next steps. We look forward to speaking with you soon.
PUBLICADO POR:
Keri H.
marzo 16, 2021
I like it!
PUBLICADO POR:
Keri H.
marzo 16, 2021
It is still a little lighter than I wanted but I like it
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Keri - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
PUBLICADO POR:
Linda K.
marzo 16, 2021
My color is just the way I like it, and I like the dry hair application method.
PUBLICADO POR:
Linda K.
marzo 16, 2021
I have one question about earning a free color set. I have been using eSalon since 2017. Why do I still need 8 color orders to earn a free color set. This is not right. Please check my orders and reply to me.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Linda - Thank you for the wonderful review and your loyalty to us! Everything our clients’ say is truly valued and we look forward to hearing more feedback from you in the future! Keep an eye out on your inbox for more details.
PUBLICADO POR:
Annabelle
marzo 16, 2021
Simply Perfect!
PUBLICADO POR:
Annabelle
marzo 16, 2021
I’ve been using eSalon since last year as was recommended by my sister. I’d been after a rich very dark chocolate for ages but nothing I tried was right. I ordered their Darkest Brown Matte Ash & although it was lovely it was a bit flat. So my colourist adjusted it for the next 2 orders. But I still wasn’t completely satisfied. So I sent a message to my colourist & again the colour was adjusted & hey presto, I now have the most gorgeous luscious rich darkest chocolate brown locks (literally just this side of black) with perfect grey coverage & not a hint of red or copper! My daughter always applies it for me & once it had been coloured, washed & dried, I did a little excited jig around the bathroom 😂😂
Thank you Jessica, my colourist this time. I’m over the moon 🙏🏼🌈🙏🏼🌈🙏🏼🌈
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PUBLICADO POR:
Eliane G.
marzo 15, 2021
ma commande
PUBLICADO POR:
Eliane G.
marzo 15, 2021
Pour le moment, je n'ai fait que la couleur commandée fin décembre/début janvier... arrivée en février !
Celle reçue en février sera faite fin mars/début avril
Merci
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PUBLICADO POR:
Daria L.
marzo 14, 2021
Just want to thank you)
PUBLICADO POR:
Daria L.
marzo 14, 2021
My hair is dark brown.
A year ago I realized I have some gray on a side of my head.
So, I began to color my hair. Haircolor came up a bit red every time.
Moreover, hair dye dried out my beautiful curls. I was very upset.
One day I just googled "best hair dye" and found eSalon. The first order coasted me just $11.
After happened the miracle)
I got the perfect color! It was not just perfect, but IT WAS MY NATURAL COLOR, very shiny and without those ugly red tones.
I want to say a huuuuge thank you to the person who formulated my color. I got exactly what I wanted (I am usually very picky.)
I subscribed for auto-ship, I already put in my basket the moisturizing shampoo, conditioner, and mask.
BTW: The box is very cute and personalized.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Daria - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future!
PUBLICADO POR:
Sylvia F.
marzo 14, 2021
Color review
PUBLICADO POR:
Sylvia F.
marzo 14, 2021
My hair turn out shiny and healthy after the only thing i didn't like is i didnt get the color result i wanted. It turn out darker instead of lighter. I ordered ashblond and the result is kinda reddish brown.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Sylvia - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Amber Y.
marzo 13, 2021
Very pretty but my roots didn’t dye as dark
PUBLICADO POR:
Amber Y.
marzo 13, 2021
My roots are still a light brown color.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Amber - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Kristi R.
marzo 12, 2021
The BEST results I have ever had
PUBLICADO POR:
Kristi R.
marzo 12, 2021
I have used drug store color and professional services numerous times. I have lighter blonde hair with now severely graying roots (I'm 46 yo). After going to a salon the last few times for color/foil (at least $130) my roots always reverted to gray again within the week. My "light blonde ash" highlights were yellow within 2 weeks WHILE using the toning shampoo and conditioner religiously. No matter how many times I would complain and ask for something even lighter and ashy, it never changed. The drug store brands only turned my hair yellow or greenish. SO I decided to give Madison Reed a shot. The price was perfect, and they have a much better selection of colors...and experts on hand. At first, I was really scared. LOL! I applied my root color and waited the required 20 minutes. At that time, my scalp looked green and my roots were looking blue. I was nervous. Then I applied step 2 to the lengths and waited another 10 minutes. Still looking dark gray/blue/green...YIKES! I was already looking up color correction remedies for blue or green hair online. I took the remainder of my step 2 dye into the shower as stated, added the water, rinsed it through and lathered. Waited the required 3 minutes, then used the included shampoo and conditioner. I was terrified to take that towel off. But....after I used the blow dryer....AMAZING! No blue, green or in between. It was a beautiful shade of light ash blonde. The BEST outcome I have ever had with color, for real! I would include a picture, but it's late and I'm really tired and goofy lookin right now. I'm a first time customer, but now a lifetime one. Very happy.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Kristi - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring!
PUBLICADO POR:
Deborah R.
marzo 11, 2021
Good product
PUBLICADO POR:
Deborah R.
marzo 11, 2021
Good set up. Came with enough solution for my hair. I liked the color. Gray coverage was not the greatest. Within 3 weeks grays were showing again.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Deborah - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right!
PUBLICADO POR:
Linda R.
marzo 11, 2021
First color set was a little too dark.
PUBLICADO POR:
Linda R.
marzo 11, 2021
First set was easy to use, but was a little too dark and too red. After consulting with the hairdresser from
eSalon, the new color shipped in March was perfect!
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Linda - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
PUBLICADO POR:
Katrin S.
marzo 11, 2021
Schöne Farbe
PUBLICADO POR:
Katrin S.
marzo 11, 2021
Farbe hat ziemlich gut gedeckt. Einen Punkt Abzug gibt es, weil die Kopfhaut eine Woche lang sehr irritiert war.
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PUBLICADO POR:
Kara D.
marzo 10, 2021
We are getting there!
PUBLICADO POR:
Kara D.
marzo 10, 2021
My color is not quite right yet, but I love how the colorists are reformulating and asking questions about what I'd like to see in my color. I think we are almost there!
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PUBLICADO POR:
Alexandria O.
Respuesta de nuestros expertos
Kara- Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
PUBLICADO POR:
Shannon P.
marzo 9, 2021
redness
PUBLICADO POR:
Shannon P.
marzo 9, 2021
It didn't have as much of the deep red as i thought it would and it smelled horrendous
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Shannon - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback.
PUBLICADO POR:
Kimberly P.
marzo 9, 2021
I like my color
PUBLICADO POR:
Kimberly P.
marzo 9, 2021
I like my color but this is the worst smelling stuff I have used! The smell burned my nose and eyes and took my breath away!
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Kimberly - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Linda Nash
marzo 9, 2021
My product.
PUBLICADO POR:
Linda Nash
marzo 9, 2021
Please do not send me anymore dye at this time. I am not able to pay for it. Thank you, Linda Nash
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Linda - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We have reached out to you via email to see about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Manon L.
marzo 9, 2021
Zum Glück gewagt :)
PUBLICADO POR:
Manon L.
marzo 9, 2021
Nachdem ich viele Rezensionen gelesen hatte, in denen sich Kunden beschwerten, die Ware nie erhalten zu haben, war ich zunächst abgeschreckt. Nach einem Tag Bedenkzeit dachte ich mir dann aber egal, für 11€ ist es den Versuch wert - das könnte ich verschmerzen. Und was soll ich sagen: Die Ware kam innerhalb einer Woche an und ist super schön aufgemacht! Es ist sogar eine extra Tube Farbe für die Längen dabei. 😍 Ich bin happy, nun muss ich nur noch die Farbe selbst testen. Wenn die mir auch zusagt, bleibe ich bei dem Abo. Noch was: Wenn die Zollgebühr unter 5€ ist, treiben es die Behörden i.d.R. nicht ein. Das muss man halt bedenken und nicht jammern wenn man direkt eine Riesenbestellung macht. ;)
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PUBLICADO POR:
Alexandria O.
Respuesta de nuestros expertos
Monica- Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
PUBLICADO POR:
Tanya S.
marzo 7, 2021
Love it
PUBLICADO POR:
Tanya S.
marzo 7, 2021
I love the colour my hair has become! It's an 8 out of 10 but the reason why I didn't rate 10 was because it didn't dye my greys :( so I'm very sad about that
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PUBLICADO POR:
Kristin F.
marzo 7, 2021
Love my blonde
PUBLICADO POR:
Kristin F.
marzo 7, 2021
I’m a mature blonde with white coming in at the front hairline and temples. This is the only color that actually makes my hair blonde again! Others just make it look grey.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Kristin - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future!
PUBLICADO POR:
Linda H.
marzo 5, 2021
Great colour
PUBLICADO POR:
Linda H.
marzo 5, 2021
The colour mix for me is perfect ,but I really don't need all the accessories that come with it evrytime ,I would just like the colur and pay a bit less,
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Merrie - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
PUBLICADO POR:
Elaine I.
marzo 4, 2021
Camo Wand
PUBLICADO POR:
Elaine I.
marzo 4, 2021
Loved this product; that is until my color was discontinued. I check back regularly but no more auburn. Wish I could purchase it again in my color.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Elaine - This kind of feedback is very rewarding. We're so happy to hear that you enjoyed our Camo Wand! We look forward to the next opportunity to delight you!
PUBLICADO POR:
Christine M.
marzo 4, 2021
Great Product
PUBLICADO POR:
Christine M.
marzo 4, 2021
Loved the product and the colour-found a difficult to squeeze out of the bottle as quite thick but used bowl and
brush and it was great to use.
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PUBLICADO POR:
Claire W.
marzo 4, 2021
Good colour but still a few greys
PUBLICADO POR:
Claire W.
marzo 4, 2021
Firstly - I like this a lot. Felt much more confident applying than when I have spent ages in a shop staring at two boxes of dye that look exactly the same but aren’t! I watched all of the videos and got to it. I have some really stubborn greys at the side and front so paid extra attention to those areas as per the videos. I checked and rechecked to make sure they were saturated. But then after washing and as my hair began to dry, I was a little disappointed to still see some of them. Don’t get me wrong, there are less than usual with previous dyes I tried, but I think maybe I had unrealistic expectations. Also I tried a semi so maybe that’s why too? Hasn’t deterred me though, I like the service a lot.
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PUBLICADO POR:
kathy P.
marzo 4, 2021
Not going to like this but...
PUBLICADO POR:
kathy P.
marzo 4, 2021
Love the product but.. I want my product on the 1st but you can’t specify the first. I have to go in every time and put in the date ahead of time to get it on the first. You can’t put in 4 weeks because it doesn’t fall that way. Need to make it easier for the customer to put a date in and for the company to figure out how long it takes for that product to be received on time. I was expecting my order on the 1st, I will not be getting it until the 8th. Now I have to figure the date to use to get it on the 1st every time
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PUBLICADO POR:
Maury E.
Respuesta de nuestros expertos
Kathy - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color. We take our clients' feedback to heart and continue to improve our service each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Carla C.
marzo 3, 2021
Peroxide
PUBLICADO POR:
Carla C.
marzo 3, 2021
The peroxide bottle was slightly open, I didn’t lose much but it was crusted on and around the bottle. My hair still came out great!
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Carla - We're truly sorry that your order arrived damaged. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Julia N.
marzo 3, 2021
Love it but need better coverage
PUBLICADO POR:
Julia N.
marzo 3, 2021
Really love the customer service, the quality of the products and the packaging. Still am not getting the gray coverage that I’m looking for. Went to the salon for color yesterday and will try esalon color again in a few weeks. Maybe I need to leave it on roots way longer than it says to.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Julia - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right!
PUBLICADO POR:
Mondane P.
marzo 3, 2021
Nice color but...
PUBLICADO POR:
Mondane P.
marzo 3, 2021
I like the color but I have a few hidden grey hair and although I went on coloring rhe strands they were not completely colored. To be fair they are difficult to catch color. I thought I would give a try to the product. I did not want a specia grey hair formula as I have just a few but my hair being dark they show more.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Janet - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right!
PUBLICADO POR:
June S.
marzo 2, 2021
Really grabbed the gray
PUBLICADO POR:
June S.
marzo 2, 2021
Really grabbed the gray and the color is holding well. Wish the red/ash tint wasn't there but everything else is great.
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PUBLICADO POR:
Stephanie E.
Respuesta de nuestros expertos
June - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
PUBLICADO POR:
Susan S.
marzo 2, 2021
Great color!
PUBLICADO POR:
Susan S.
marzo 2, 2021
I liked the color but I didn't realize that it was just for the roots.
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PUBLICADO POR:
Stephanie E.
Respuesta de nuestros expertos
Susan - Thank you for your review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future!
PUBLICADO POR:
Natalie S.
marzo 2, 2021
Great colour
PUBLICADO POR:
Natalie S.
marzo 2, 2021
Great colour however the usual greys crept through after a few weeks and £25 inc postage for a root touch up is too expensive for a home colour when I get the same result from a £5 shop bought. It’s a shame as I would have bought again if £10-15 max inc postage.
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PUBLICADO POR:
June E.
marzo 1, 2021
Custom Colour Set
PUBLICADO POR:
June E.
marzo 1, 2021
Initially I would have gave it 5 stars as I thought the colour was really good but 2 weeks later my roots are showing on the hairline at the front of my face. This wouldn’t have happened if the hairdressers had done it.
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PUBLICADO POR:
Kathleen L.
marzo 1, 2021
Beautiful color but..
PUBLICADO POR:
Kathleen L.
marzo 1, 2021
I've been coloring my hair for 32 years, and this color is fantastic. My hairdresser loved it, too. But, it has left my hair so dry. I usually don't need to condition when I shampoo, and now I use heavy-duty conditioner every time, and leave it in through my shower. That helps a lot, but I worry about cumulative damage.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Kathleen - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Kendra H.
marzo 1, 2021
the color is great
PUBLICADO POR:
Kendra H.
marzo 1, 2021
very dimensional, doesn't look like flat box hair color.
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PUBLICADO POR:
Stephanie E.
Respuesta de nuestros expertos
Kendra - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color. We appreciate you sharing, and Happy Coloring!
PUBLICADO POR:
Sabine K.
marzo 1, 2021
Tolle Farbe
PUBLICADO POR:
Sabine K.
marzo 1, 2021
👌👌👌👌👍👍👍👍👍
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Starlla - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out!
PUBLICADO POR:
Matilde C.
febrero 28, 2021
My color
PUBLICADO POR:
Matilde C.
febrero 28, 2021
I really do like this product, but it can get a bit expensive with S&H considering I have to dye my grays semiweekly.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Sandra - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring!
PUBLICADO POR:
Anne B.
febrero 26, 2021
Last color change notes.
PUBLICADO POR:
Anne B.
febrero 26, 2021
My last order was a color change as my hair was getting too blond. But the day is coming to dye it silver and have done with it. Why? My last dye did darken my blond okay but didnt cover the grey roots. Unless my thinning hair has decided to grow really fast, the grey is half inch from roots already. No change, just every 6 weeks now please. Still love you guys and thank you!
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Anne - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right!
PUBLICADO POR:
Sherrie M.
febrero 26, 2021
Great Color
PUBLICADO POR:
Sherrie M.
febrero 26, 2021
Love the color. It was exactly what I wanted. Easy to use. Only reason I didn’t give 5 star is because of the strong ammonia smell
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PUBLICADO POR:
Maury E.
Respuesta de nuestros expertos
Sherrie - We are so very happy to hear that you are loving your customized eSalon color. Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Susie H.
febrero 26, 2021
Great coverage and left my hair feeling great
PUBLICADO POR:
Susie H.
febrero 26, 2021
faded quickly on my ends though!
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Susie - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are sorry to hear your color is fading faster than expected! One of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out!
PUBLICADO POR:
Linda S.
febrero 26, 2021
Ich bin begeistert
PUBLICADO POR:
Linda S.
febrero 26, 2021
Durch den Lockdown war ich gezwungen, meinen Ansatz selbst zu färben. Ich bin durch einen Artikel in einer Zeitschrift auf eSalon aufmerksam geworden. Und ich muss sagen, ich bin begeistert. Die Farbe ist super und die Betreuung durch eSalon einfach nur toll. Man hat die ganze Zeit das Gefühl, von einer guten Freundin begleitet zu werden. Allein die Verpackung schaut schon wie ein Geschenk aus. Und die Farbe mit meinen Namen ist einfach nur schön. Sie sieht natürlich aus und war sehr leicht aufzutragen. Es wurde voll auf meine Wünsche eingegangen
Natürlich werde ich nach dem Lockdown meine Friseurin wieder aufsuchen, aber sicher nicht mehr so häufig wie früher, denn ich habe eine super Alternative.
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PUBLICADO POR:
Kim A.
febrero 26, 2021
I did love, but my gray is showing now!!!
PUBLICADO POR:
Kim A.
febrero 26, 2021
I really do love this product and feel it is so easy. However my gray is already staring to show thru all through out my hair, not just the hair line. Can it be made for a better coverage of the gray?
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Kim - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Judy D.
febrero 26, 2021
Works on my gray hair
PUBLICADO POR:
Judy D.
febrero 26, 2021
The color was easy to put on and directions were thorough. There was a bit of ammonia odor which I didn’t care for but the color mix was good and still looks good after 3 weeks.
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PUBLICADO POR:
Maury E.
Respuesta de nuestros expertos
Judy - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color and your customized instructions. Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Elaine L.
febrero 26, 2021
It was Fab
PUBLICADO POR:
Elaine L.
febrero 26, 2021
It was a fab colour, turned out beautifully. My only issue would be that some of the bristles from the colour brush came out of the brush when i was mixing my colour and i had to pick them out of the mix, otherwise it was a great product. 100%
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Christina - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right!
PUBLICADO POR:
Alicia H.
febrero 25, 2021
Color is good
PUBLICADO POR:
Alicia H.
febrero 25, 2021
Color is good but did not cover my grays and was a bit dark
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Alicia - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Carmen Q.
febrero 25, 2021
Does what it proclaimed to do
PUBLICADO POR:
Carmen Q.
febrero 25, 2021
My greys were covered exceptionally well. Unfortunately I have very thick hair and It didn't get the roots as much as the top of my head. I'm hoping that the next order will rectify this. So far my hair is not dry as I was expecting it to be. I'd say it's a very good product.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Aracelis - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help.
PUBLICADO POR:
Nadine P.
febrero 24, 2021
Made my hair soft and looking silky
PUBLICADO POR:
Nadine P.
febrero 24, 2021
Still got alot of greys after a couple of weeks
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Canzada - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
petra S.
febrero 24, 2021
Das Ergebnis ist super schön
PUBLICADO POR:
petra S.
febrero 24, 2021
Die Farbe könnte ein gaaanz wenig heller sein - ist schon sehr dunkel
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PUBLICADO POR:
Marisa P.
febrero 24, 2021
Great color, easy to use
PUBLICADO POR:
Marisa P.
febrero 24, 2021
Only disappointed once by color but it was quickly corrected when I contacted the colorist. Overall a great product for the money and the ease of doing it home is priceless.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Marisa - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
PUBLICADO POR:
Alina H.
febrero 24, 2021
SOFT AND FEEL GOOD
PUBLICADO POR:
Alina H.
febrero 24, 2021
MY HAIR COLOR DIDNT CHANGE AFTER COLORING.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Alina - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Martina F.
febrero 23, 2021
Sehr gut mit kleinen Mängeln
PUBLICADO POR:
Martina F.
febrero 23, 2021
Die Grauabdeckung und der Glanz ist einfach prima-Nur dieses mal ist die Farbe insgesamt zu dunkel ausgefallen. Schade
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PUBLICADO POR:
Jackie D.
febrero 23, 2021
Hair
PUBLICADO POR:
Jackie D.
febrero 23, 2021
I have cancelled my orders with you in a previous email, you have sent me an email to say you have cancelled my color. Please do not send me this product as I do not need it, thank you?
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PUBLICADO POR:
Brooke J.
febrero 23, 2021
Love the color
PUBLICADO POR:
Brooke J.
febrero 23, 2021
Easy to use, beautiful presentation, great customer support. Only issue is the demi permanent didn't color my grays. Hopefully next time with different instructions my grays will take the color.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Brooke - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future!
PUBLICADO POR:
Sylvia S.
febrero 22, 2021
Warum man sich nicht unbedingt nach den Rezensionen richten soll...
PUBLICADO POR:
Sylvia S.
febrero 22, 2021
Hallo, ich habe das erste mal hier Farbe bestellt. Nachdem die Bestellung raus war bin ich auf einige negative Rezensionen aufmerksam geworden, wo die teilweise lange Lieferzeit beklagt wurde. So hab ich mir gedacht, um die Wartezeit zu überbrücken, das ich mir selbst die Haare nochmal mit normaler Farbe färbe. Nachdem ich das am Wochenende getan hatte, wurde 2 Tage später schon meine Bestellung geliefert. Ist jetzt sehr ärgerlich für mich weil ich nicht einfach gewartet habe :-( , jetzt muss ich wieder warten bis ich endlich meine neue Farbe ausprobieren darf...
Daher gebe ich erstmal volle ⭐️ für die schnelle Lieferung und die Emailbetreuung. Meine Farbbeurteilung kommt dann eben später ...
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PUBLICADO POR:
Marina G.
febrero 22, 2021
Need answers..
PUBLICADO POR:
Marina G.
febrero 22, 2021
I like my formula the first couple of weeks but later the ends got light and dry. Nobody contacted me to ask about my FIRST experience with the color or to discuss if I NEEDED color adjustment for second application. Poor customer service!. Does E-salon have real colorists or just sales people? Before re-ordering someone must call me.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Marina - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Patricia C.
febrero 22, 2021
Amazing product
PUBLICADO POR:
Patricia C.
febrero 22, 2021
The hair dye is amazing, but the only thing that I don't like it is the plan the price goes up without any questioning, so unfortunately I had to stop my plan..
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PUBLICADO POR:
CAROLE B.
febrero 21, 2021
favorable
PUBLICADO POR:
CAROLE B.
febrero 21, 2021
produit de super qualité autant la couleur que shampoing après shampoing pommade pour ne pas que la couleur tâche la peau
en revanche je trouve que les produits shampoing après shampoing et soins sont extrêmement chers dommage sinon je me serai abonné à ces achats
la couleur me convient peut-être que j'apporterai un petit changement pour l'été pour y apporter un peu de lumière
sinon vous pouvez acheter sans hésiter
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Anna - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out!
PUBLICADO POR:
KIMBERLY P.
febrero 21, 2021
Easy to apply
PUBLICADO POR:
KIMBERLY P.
febrero 21, 2021
This product was easy to apply and quality is good. The color came out lighter than expected and didn’t cover all my grey hair as evenly as I would have liked, but my greys are very stubborn. Should have stuck with light brown, I think.
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PUBLICADO POR:
Stephanie E.
Respuesta de nuestros expertos
Kimberly - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Deb G.
febrero 21, 2021
Loved it
PUBLICADO POR:
Deb G.
febrero 21, 2021
I really like this and it looks very natural , but need tiny bit less red and tiny bit blonde instead
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PUBLICADO POR:
Stephanie E.
Respuesta de nuestros expertos
Deb - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future!
PUBLICADO POR:
Christina K.
febrero 20, 2021
Schöne Farbe, Ergebnis nicht ganz zufriedenstellend
PUBLICADO POR:
Christina K.
febrero 20, 2021
Die Anwendung ist wenn man geübt ist relativ easy aber leider ist bei mir das Ergebnis nicht 100% zufriedenstellend. Mein Haar hat nicht an allen Stellen 100% angenommen. Teilweise ist der Ansatz noch zu sehen bzw nicht richtig gefärbt.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Tonya - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We look forward to blending your next color soon!
PUBLICADO POR:
Kathy B.
febrero 18, 2021
Not delivered
PUBLICADO POR:
Kathy B.
febrero 18, 2021
It hasn’t been delivered yet??
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Kathy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Laurie P.
febrero 18, 2021
September 2020 color
PUBLICADO POR:
Laurie P.
febrero 18, 2021
Didn't cover the gray hair as well as the previous color set I received in September. I was using a darker color then
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Laurie - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
MEENA T.
febrero 18, 2021
Easy to use
PUBLICADO POR:
MEENA T.
febrero 18, 2021
1st attempt, ok so far
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Misty - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
PUBLICADO POR:
Kathleen W.
febrero 18, 2021
Roots did not color well
PUBLICADO POR:
Kathleen W.
febrero 18, 2021
The hair color is a bit darker then expected and the root area, most noticable by my middle part, did not take the color well. My hair feels soft and the color improved after a couple shampoos however. The hair color was stronger smelling then I expected. I will try again and focus more on my root area the next time.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Kathleen - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Patricia B.
febrero 18, 2021
So pleased!
PUBLICADO POR:
Patricia B.
febrero 18, 2021
Unbelievable customer service!
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Patricia - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying your eSalon color and experience! We look forward to the next opportunity to delight you!
PUBLICADO POR:
Terri K.
febrero 18, 2021
Little dark
PUBLICADO POR:
Terri K.
febrero 18, 2021
I just actually applied the color yesterday. It's a bit darker than I would think dark blonde would be so I'm not sure what to do. I like it tho. A few grays in my temple area didn't take perfectly but it's covered up. I know it'll fade a little soon and will be fine.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Terri - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
PUBLICADO POR:
Julie H.
febrero 18, 2021
Great stuff
PUBLICADO POR:
Julie H.
febrero 18, 2021
I used to do my own color charm but I love that I no longer need to custom blend because my Genevieve listens and adjust per my needs. I have super long hair and it coats. My eyes burn a little sometimes
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Julie - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
PUBLICADO POR:
Tiffany B.
febrero 17, 2021
Beautiful Color
PUBLICADO POR:
Tiffany B.
febrero 17, 2021
Product and kits was very easy to use. I was a little disappointed in gray coverage.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Tiffany - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Anne V.
febrero 17, 2021
Best Color
PUBLICADO POR:
Anne V.
febrero 17, 2021
I love the personalized color match. I've used other drugstore brands and they color is always a little off and doesn't cover the grey as long as this one does.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Anne - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We look forward to blending your next color soon!
PUBLICADO POR:
Patricia H.
febrero 17, 2021
Loved the finished look
PUBLICADO POR:
Patricia H.
febrero 17, 2021
They could not have matched my coloring any better if I had been sitting in a salon chair.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Patricia - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring!
PUBLICADO POR:
Melinda K.
febrero 17, 2021
Second color.
PUBLICADO POR:
Melinda K.
febrero 17, 2021
I loved lo ed the 2nd color for my tips. My hair has now been cut to shoulder length. So much easier to handle. But I am greying very quickly at my roots.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Melinda - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to adjust your color. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
julie K.
febrero 17, 2021
Merci
PUBLICADO POR:
julie K.
febrero 17, 2021
Je ne pourrais plus me passer de vos services....
Efficace
Sérénité
Application
Livraison
Oh my god!
Ne changez rien
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PUBLICADO POR:
Pamela M.
febrero 16, 2021
Colour me
PUBLICADO POR:
Pamela M.
febrero 16, 2021
The colour is made to your own hair shade , comes in a small bottle customised with your name
A bottle of developer
A little box with two pairs of gloves , a colour protection gel to put round the hairline and a stain remover
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PUBLICADO POR:
Heather G.
febrero 16, 2021
Will definitely repurchase
PUBLICADO POR:
Heather G.
febrero 16, 2021
I loved my e salon colour the first few days But it faded after that which was disappointing. I have asked for a slightly darker shade next time. If that solves the fading problem I will definitely continue with e salon and stop going to my hairdresser for expensive colour Also good coverage for my grays
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Heather - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
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