My color was nice although a little too much copper. The gray coverage didn’t seem to be as good as with some other products I tried. Maybe I need to leave it on a bit longer.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Peggy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
paulina J.
abril 30, 2021
Happy with the color
PUBLICADO POR:
paulina J.
abril 30, 2021
The color is great, covers gray well. My biggest complaint is the wasteful amount of packaging in each order!!
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Paulina - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future!
PUBLICADO POR:
Sylvie E.
abril 29, 2021
Coloration
PUBLICADO POR:
Sylvie E.
abril 29, 2021
Je suis nouvelle sur ce site. J'avoue que la coloration recommandée pour la 2ème fois me donne un teint plus fade..me durcit plus trouve un peu trop foncé..
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Lori - Thank you for reaching out! We're sorry to hear your Color Tint Brush was missing from your initial order. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Melodie L.
abril 25, 2021
A la hauteur
PUBLICADO POR:
Melodie L.
abril 25, 2021
De qualité et résultat super à la hauteur de mon attente
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PUBLICADO POR:
Alexandria O.
Respuesta de nuestros expertos
Sharon- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback.
PUBLICADO POR:
Patricia L.
abril 25, 2021
I like it
PUBLICADO POR:
Patricia L.
abril 25, 2021
I like but I may go back the first one not sure yet
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PUBLICADO POR:
Alexandria O.
Respuesta de nuestros expertos
Patricia- Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
PUBLICADO POR:
Stacie L.
abril 24, 2021
Color
PUBLICADO POR:
Stacie L.
abril 24, 2021
Loved the color but I wish it had more long lasting gray coverage!
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Stacie - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right!
PUBLICADO POR:
B B.
abril 23, 2021
Perfect match
PUBLICADO POR:
B B.
abril 23, 2021
Perfect match. Could use a little more coverage for grays.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
B B - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right!
PUBLICADO POR:
JoElla S.
abril 23, 2021
color was Brown with redish
PUBLICADO POR:
JoElla S.
abril 23, 2021
too much red
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
JoElla - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback.
PUBLICADO POR:
Lyn T.
abril 22, 2021
Greys
PUBLICADO POR:
Lyn T.
abril 22, 2021
You can still see some Grey's but I don't think my friend who did my hair put enough on so I've watched videos and I will do it myself next time but love colour it's a bit lighter and loos lovely
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Randie - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon.
PUBLICADO POR:
Shayna B.
abril 22, 2021
Great color for 2 weeks then fades
PUBLICADO POR:
Shayna B.
abril 22, 2021
I dyed my hair a beautiful red. Got a lot of compliments on it- but now the ends and middle are this brass rose gold color with my root a vibrant red. They just didn’t fade the same. It still looks ok, but I wish they would have faded to a similar color. It also faded pretty quick. I’d say about 2-3 weeks.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Shayna - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon.
PUBLICADO POR:
Linda P.
abril 21, 2021
Almost perfect
PUBLICADO POR:
Linda P.
abril 21, 2021
Just wish I could get more ash into the color. Don’t seem to be able to do that
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PUBLICADO POR:
Alexandria O.
Respuesta de nuestros expertos
Linda- Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
PUBLICADO POR:
Mary R.
abril 21, 2021
Dye kit
PUBLICADO POR:
Mary R.
abril 21, 2021
Loved the quality of the colour my hair feels very healthy but turned out a little too dark
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PUBLICADO POR:
Yaele
abril 21, 2021
Livraison
PUBLICADO POR:
Yaele
abril 21, 2021
Très bon produit, couleur parfaite. Seul soucis la livraison. J'ai programmé la date du 19 avril car j'avais un jour de repos mais à la date du 23 avril toujours rien. Je suis très déçu
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PUBLICADO POR:
Melva H.
abril 20, 2021
High hopes
PUBLICADO POR:
Melva H.
abril 20, 2021
The steps were easy to follow. The color was perfect. However, it was not enough product for the amount of hair I have. Some parts didn’t get dyed. As well as, some parts of my bleached hair had a brassy look. So, I’ve talk to my stylist and we are hoping round 2 will work out.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Melva - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon.
PUBLICADO POR:
Denise B.
abril 20, 2021
good product
PUBLICADO POR:
Denise B.
abril 20, 2021
I love how soft this hair product made my hair (going on 2.5 weeks), and like the overall color but the newer hairline grays around my face did not cover very well, and I could see this immediately after coloring my hair. Then within a couple of days, the color washed out in this area altogether and the greys in this area came back as if I didn't color them. I'm using a color spray to correct it, but wish the permanent color covered them. Overall, it is a good product.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Denise - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right!
PUBLICADO POR:
Joene C.
abril 20, 2021
Cancel future shipments
PUBLICADO POR:
Joene C.
abril 20, 2021
I LOVED the color —for the first week and a half. Then it began fading as my usual color does . By the third week it was a very light, light strawberry blond. All I could see is a ghost when I looked in a mirror. For this reason I am canceling future orders. If I am going to pay a higher price for hair color I at least want it to last as long as the least expensive one I used before. This was not the case. Please cancel future shipments.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Joene - We’re sorry to hear that your hair color faded faster than you expected. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to work with you further to get your desired results. Please keep your eyes peeled for an email from eSalon with your next steps. We value your feedback, and truly appreciate this chance to get your color just right!
PUBLICADO POR:
laurence M.
abril 20, 2021
Bien
PUBLICADO POR:
laurence M.
abril 20, 2021
Bien mais couvre pas bien les cheveux blanc surtout au temples
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PUBLICADO POR:
Alexandria O.
Respuesta de nuestros expertos
Angel- We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon.
PUBLICADO POR:
Kris D.
abril 20, 2021
Easy to use but the color seemed a bit brassy
PUBLICADO POR:
Kris D.
abril 20, 2021
I like the convenience of having the color shipped right to my front door but I still struggle with good coverage around my hairline and it seems after the first wash or two it seems to turn a bit brassy. I have watched your how to videos trying to get a better coverage but I seem to end up with gray showing around my temples.
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PUBLICADO POR:
Alexandria O.
Respuesta de nuestros expertos
Kris- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right!
PUBLICADO POR:
Mary Ann W.
abril 19, 2021
Color
PUBLICADO POR:
Mary Ann W.
abril 19, 2021
Wasn't read enough for me
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Mary Ann - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Susanne M.
abril 18, 2021
Top Qualität
PUBLICADO POR:
Susanne M.
abril 18, 2021
Super Qualität, einfach anzuwenden, stinkt überhaupt nicht, leider kein so intensiver lila Schimmer wie gewünscht, ist aber bei schwarz auch schwierig
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PUBLICADO POR:
Rebecca T.
abril 17, 2021
A dream come true! I can afford!
PUBLICADO POR:
Rebecca T.
abril 17, 2021
My hair is really quite dark and over the years I have had quite the struggle, coloring it. If I try to go lighter (which of course I always do) it turns orange, or in some cases purple.
Seeing as I had terrible results with in home box color I started going to the salon. Paying at least 300 bucks per visit. Somehow with all that money I was never quite happy with the end results. I mean it was close enough and it covered my now graying head well so I kept doing it. Even when my hair started to look dry and damaged. I found eSalon purely by chance through an ad online during the lock down last spring and I was sceptical. I can safely say now that I will never go back to the salon. My hair is healthy shiny and a color I have only dreamed of!!! Let's not forget that it costs a fraction of what I was paying for a "meh" color job at a salon. I will never use anything else ever again. It's easy, they have professionals that make the color for "your" hair, and your desired outcome!!! Did I mention its affordable!! Please dont take my word for it check it out!
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PUBLICADO POR:
.
Respuesta de nuestros expertos
Rebecca- Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair. We love being able to help our clients achieve beautiful, salon-quality results at home. PLUS saved you some money. Happy Coloring!
PUBLICADO POR:
Desiree C.
abril 17, 2021
Excellent hair color!
PUBLICADO POR:
Desiree C.
abril 17, 2021
I’m naturally a brunette but have enough gray that I decided to medium ash blonde. Usually I pick up a couple of the better hair color brands at the drugstore to accomplish this. Cue the pandemic and getting out of the house is less appealing so I decided to try eSalon. I liked the question process although I had to ‘trick’ it to get the lighter blonde color I wanted. Otherwise everything has turned out well. The color is a bit red, almost strawberry blonde, but I think a toner will fix that. Definitely a good purchase!
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Desiree - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
PUBLICADO POR:
Alexandra O.
abril 16, 2021
Hair color
PUBLICADO POR:
Alexandra O.
abril 16, 2021
Did a better job at putting this on!! And left it slightly longer.
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PUBLICADO POR:
Tisha L.
abril 16, 2021
Love the color and shine
PUBLICADO POR:
Tisha L.
abril 16, 2021
I love the color that was prepared for me. The hair wasn’t dry after the application either. I took one star off because there was strong chemical smell while I was mixing the color.
For new buyer, you need a bowl to mix in your color because it is too thick to shake it in the bottle like the store/drugstore bought.
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PUBLICADO POR:
.
Respuesta de nuestros expertos
Tisha- Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring!
PUBLICADO POR:
Josie W.
abril 16, 2021
Still a nice colour but not quite as amazing as last time
PUBLICADO POR:
Josie W.
abril 16, 2021
Applied according to instructions but unfortunately my roots are noticeably more coppery that rest of hair.
Still a lovely colour but annoying as the last batch had evened my hair out, so a bit disappointed. I can only assume that the 30 mins on roots, 3’mins on rest of hair timing is a bit out. Would be good to get some advice on how to fix this or at least avoid it happening next time. X
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PUBLICADO POR:
Linda C.
abril 15, 2021
Fabulous product
PUBLICADO POR:
Linda C.
abril 15, 2021
I didn’t like my 1st color. They were very patient with me and sent me a new color, that is beautiful. Wonderful product, fabulous service, great price!
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Linda - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
PUBLICADO POR:
Marianne M.
abril 15, 2021
No embarrassing roots
PUBLICADO POR:
Marianne M.
abril 15, 2021
I haven't colored my hair in at least 6 years, probably 10 for two reasons. One, the salon cost $100 after tip and my roots were back in so soon - I hated the skunk look, which seemed to last longer than the new color. Secondly, I started to do it myself with box color from the stores, and the look after two weeks was awful, different shades and it seemed to just never match. For the first time, and I waited a few weeks before writing this review, there is no root discolor, or basically eSalon gave me a perfect match. Thank you eSalon for such a great match! I chose the semi permanent because as the grays come in they seem more natural and blended as if I wasn't coloring my hair at all. I also think that it is gentler on my baby fine hair. I love this product and will continue to use it. Once again thank you eSalon!
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Marianne - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring!
PUBLICADO POR:
Kathleen T.
abril 15, 2021
Color faded quickly
PUBLICADO POR:
Kathleen T.
abril 15, 2021
Five weeks after I used the second application (the new adjusted color) I noticed a small section of my gray hair was already faded. Not just the roots but the entire piece. Since I have already received the 3rd shipment, I will use the product once more, but I would like to cancel my subscription as of now. I will have my hair dresser do the color in the future.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Kathleen - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback.
PUBLICADO POR:
Maria H.
abril 15, 2021
Tolle Farbe
PUBLICADO POR:
Maria H.
abril 15, 2021
Die Farbe von Esalon ist sehr schön. Leider bleibe ich nicht beim Abo, weil ich mich für was ganz anderes entschieden habe. Aber ich kann Esalon sehr empfehlen. Ist super einfach.
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PUBLICADO POR:
Anne-Marie M.
abril 14, 2021
Color
PUBLICADO POR:
Anne-Marie M.
abril 14, 2021
Tout est prévu pour réussir sa coloration mais je trouve qu'elle a une odeur trop forte...elle fait hyper chimique....en plus du fait que j'ai acheté une coloration trop foncé mais ça , c'est moi qui ai fait l'erreur....
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PUBLICADO POR:
Susan W.
abril 14, 2021
Lighten up
PUBLICADO POR:
Susan W.
abril 14, 2021
I requested a lighter brown but it's still on the dark side Im thinking because my last color was a darker brown. Maybe it will lighten up with time. Still a nice color though.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Susan - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams.
PUBLICADO POR:
Shannon C.
abril 13, 2021
The color was great, but dear God, the fumes!
PUBLICADO POR:
Shannon C.
abril 13, 2021
The color was great, but dear God, the fumes! I like the color, but may need to go darker. The one thing that was really notable were the fumes. Much worse than what I had been using. I’m not sure if that will be a deterrent from having me use this product again.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Shannon - Thank you so much for sharing your feedback with us. We truly value everything our clients’ say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Clara S.
abril 13, 2021
Bonne couleur
PUBLICADO POR:
Clara S.
abril 13, 2021
Bonne couleur, mais les racines restent un peu clair. Après quatre semaines, j avais encore de couleurs !!! 😍😍😍
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Home - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
PUBLICADO POR:
Ina H.
abril 13, 2021
Loved the color and extra touches but not the smell
PUBLICADO POR:
Ina H.
abril 13, 2021
Really appreciated the effort that went into my color. I found the skin protection oil and the wipe to remove color very useful. Product went on well but I didn't love the smell which was simillar to store bought products. It started to look dull by the third week. So, I recolored at 3 weeks.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Ina - Thank you so much for sharing your feedback with us. Everything our clients’ say is truly valued and we look forward to hearing from you in the future!
PUBLICADO POR:
Rosita B.
abril 13, 2021
ordine mai arrivato
PUBLICADO POR:
Rosita B.
abril 13, 2021
ordine mai arrivato
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PUBLICADO POR:
Susan D.
abril 11, 2021
Brilliant
PUBLICADO POR:
Susan D.
abril 11, 2021
I don’t think you can go too wrong with dark brown but this is an excellent colour and matches my hairdressers the only difference is the price £45 cheaper highly recommended
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PUBLICADO POR:
Jessica S.
abril 10, 2021
Good home color
PUBLICADO POR:
Jessica S.
abril 10, 2021
Difficult to apply yourself if you have long hair. The root and ends color are noticeably different so if you aren’t good a blending you will miss spots like I did.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Jessica - Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying your custom eSalon Made For You color! We truly value your feedback and look forward to hearing from you again in the future.
PUBLICADO POR:
Chounette
abril 9, 2021
Impeccable
PUBLICADO POR:
Chounette
abril 9, 2021
J'étais très septique sur mon savoir faire ....
Se faire une couleur comme au salon ...pour moi cela devait être très compliqué ! Eh bien non , tout est bien expliqué , je me suis lancée et je suis conquise.
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PUBLICADO POR:
Ruth G
abril 9, 2021
Fantastic colour
PUBLICADO POR:
Ruth G
abril 9, 2021
The colour is fantastic, looks really natural and it allows the natural strands of my hair to shine individually. Hair looks shiny, full and healthy.
My only complain is that grey coverage is a little less than expected on the length of the hair (it is perfect at the root, though, so the issue is maybe with the instructions)
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Maria - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future!
PUBLICADO POR:
Anka Schuster
abril 8, 2021
Überraschend gut!
PUBLICADO POR:
Anka Schuster
abril 8, 2021
Auf fb einem Link zu folgen finde ich immer etwas heikel.Die Werbung hab ich schon oft gesehen. Als das Angebot für 10€ inkl. Versand kam hab ich es gewagt.
Mir hat der Bestellvorgang gut gefallen auch dass ich Fotos von der aktuellen Haarfarbe hochladen konnte. Ebenfalls das anschließend ein feedback gewünscht ist und auch wieder ein Bild mit dem Farbergebnis gezeigt werden kann find ich gut.
Meine Farbe war mir einen Tick zu hell aber ansonsten hat es echt gepasst.
Das Set wirkt sehr hochwertig, dass der eigene Name drauf steht ist auch was besonderes.
Also von mir gibts hier eine klare Weiterempfehlung.
Auch Preis-Leistung passt. Hab beim Friseur immer um die 40€ nur für die Farbe bezahlt und da war die Beratung lang nicht so ausführlich.
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PUBLICADO POR:
Dana S.
abril 8, 2021
I like the quality
PUBLICADO POR:
Dana S.
abril 8, 2021
I’m still working through some color kinks to get color perfection, but overall... this dye leaves my hair feeling better than any upscale salon dye I’ve tried.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Dana - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring!
PUBLICADO POR:
Carole C.
abril 7, 2021
Une couleur comme je voulais
PUBLICADO POR:
Carole C.
abril 7, 2021
Après un premier essai trop clair, la couleur a été ajustée à la perfection.
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PUBLICADO POR:
Jody G.
abril 6, 2021
Gentle on my scalp
PUBLICADO POR:
Jody G.
abril 6, 2021
Tried others but have returned to eSalon because the product is so gentle on my scalp: not drying, doesn't itch. Only wish someone could figure out how to keep red tone hair tones from washing out more quickly!
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Jody - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out!
PUBLICADO POR:
Jami C.
abril 6, 2021
Finally
PUBLICADO POR:
Jami C.
abril 6, 2021
Had to adjust color a few times but now have better coverage for my gray.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Jami - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
PUBLICADO POR:
Carey K.
abril 6, 2021
a little too much copper in the ends color
PUBLICADO POR:
Carey K.
abril 6, 2021
The root color is good, the ends color is too coppery, some parts of it almost look pink.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Carey - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon.
PUBLICADO POR:
Kathleen G.
abril 6, 2021
Colour choice
PUBLICADO POR:
Kathleen G.
abril 6, 2021
I really recommend your colours i just wish i had of added a bit of gloss to my colour instead of matt but il know for next time Thankyou 5 star
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PUBLICADO POR:
Margaret C.
abril 5, 2021
Esalon hair color
PUBLICADO POR:
Margaret C.
abril 5, 2021
It's 3 weeks since I colored my hair, and I have to say the color is still vibrant. My grays are staying covered longer than the color I used previously. My only issue is the strong ammonia smell when mixing the developer and color together.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Margaret - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Marion D.
abril 3, 2021
Nickel
PUBLICADO POR:
Marion D.
abril 3, 2021
Je viens de faire ma coloration avec esalon pour la première fois et je suis très satisfaite. Lors de l’application le produit sent un peu fort mais le résultat obtenu le fait oublier. Je suis conquise
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PUBLICADO POR:
Katrin A.
abril 2, 2021
Es ist eine wunderbare Alternative.
PUBLICADO POR:
Katrin A.
abril 2, 2021
Da alle Friseure geschlossen hatten, musste ich mir mal wieder selber helfen. Die Haare habe ich mir schon öfter alleine geschnitten. Aber die Farbe aus dem Supermarkt ist schlimm. Entweder zu dunkel oder zu rot oder ....... Nun dachte ich mir, was habe ich zu verlieren, mehr als schief kann es nicht gehen, Aber nein, alles ist gut und vor allen Dingen hält die Coloration richtig gut. Man muss seltener etwas tun. Vielen Dank.
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PUBLICADO POR:
Alexandria O.
Respuesta de nuestros expertos
LeAnn- Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
PUBLICADO POR:
Kostas M.
abril 2, 2021
Very easy to use and fantastic results
PUBLICADO POR:
Kostas M.
abril 2, 2021
Like many others, I am struggling to keep up with my hair color during the prolonged lockdown. Last year, I had a disaster attempt with a box dye, even though I thought I had the correct shade, so this time I decided not to risk it.
I like the feature where you can upload your own photo and get a custom mix. The box arrived fast and with everything you need (except a bow, but I already had that).
I enlisted my husband to help me out with the back of my head, took us a while to get the sectioning right but the result is fantastic for a first try!
The color is very vibrant and fits exactly the shades I already had (not easy when it comes to red/copper tones). My grays are covered very naturally, they didn't get extra "bright" like it can happen sometimes, even when the hairdresser does my hair.
The hair feels soft after the application and you can tell that this is a very high quality hair dye.
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PUBLICADO POR:
Margaret J.
abril 2, 2021
Solution is thick
PUBLICADO POR:
Margaret J.
abril 2, 2021
I liked the color better but the solution is so thick I have a hard time squeeze if the bitter ( I have arthritis) maybe include the brush this time it wasn’t included also I like the shampoo do you sell it separately
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PUBLICADO POR:
Alexandria O.
Respuesta de nuestros expertos
Margaret- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Bek B.
abril 2, 2021
Beautiful Colour
PUBLICADO POR:
Bek B.
abril 2, 2021
Initially I thought it would be a bit dark - but it is perfect love this colour
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PUBLICADO POR:
Marissa G.
Respuesta de nuestros expertos
Bek - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
PUBLICADO POR:
DEBRA B.
abril 1, 2021
No order
PUBLICADO POR:
DEBRA B.
abril 1, 2021
I would love to tell you about my hair color. Unfortunately i have not seen any order delivered. Every time i track it there is another reason that it has been delayed. Im going to check out madison reed
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PUBLICADO POR:
Alexandria O.
Respuesta de nuestros expertos
Debra- Thank you for reaching out to us here at eSalon! We are so sorry to hear that you have not received your order yet. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right!
PUBLICADO POR:
Jamie L.
abril 1, 2021
Hello
PUBLICADO POR:
Jamie L.
abril 1, 2021
I loved the entire process and color I just wish it covered my grays better
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Jamie - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right!
PUBLICADO POR:
Aretusa F.
abril 1, 2021
High quality product.
PUBLICADO POR:
Aretusa F.
abril 1, 2021
Amazing product, a bit pricey if you need to use 2 bottles.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Aretusa - We're thrilled to hear that you're enjoying your custom color results. We look forward to our next opportunity to delight you!
PUBLICADO POR:
Katie L.
marzo 31, 2021
Still 2 tones
PUBLICADO POR:
Katie L.
marzo 31, 2021
I have not colored my hair in over a year. My hair was 2 different colors. I thought with having a root color and an end color this would solve my issue of having 2 colors, instead now its just a different 2 colors. I love the color...but wish it matched my whole head
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PUBLICADO POR:
Donna F.
marzo 31, 2021
Hair color
PUBLICADO POR:
Donna F.
marzo 31, 2021
I love the color and the way it sort of covers the gray. I had another account under [email protected]. I received 1 credit before I realized that I had 2 accounts. Can I put that credit onto this account [email protected]. Also on 12/10/2020 my shipment was mailed. I never received that shipment. I called and the woman said that she would ship me a free order, that was in the middle of January. I never received the free color kit. HELP
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Donna - Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving your custom color and coverage. One of our Color Experts has sent you an email to resolve your other concerns for you. We appreciate you reaching out!
PUBLICADO POR:
Kerstin S.
marzo 31, 2021
Hält nicht so lange, wie gewünscht!
PUBLICADO POR:
Kerstin S.
marzo 31, 2021
Eigentlich ganz gut, aber nicht so haltbar, wie gedacht. Für den Preis hatte ich mir mehr versprochen, werde das An kündigen
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PUBLICADO POR:
Louise R.
marzo 31, 2021
I love the new color!
PUBLICADO POR:
Louise R.
marzo 31, 2021
I love the new brighter blonde that you mixed up. The only issue I can see, is that the sides of my hair, which is thinner on the sides, did not capture the blonde. It is not that big of a deal, and it is probably user error (me) anyways, but that was the only thing I noticed. I did not expect to receive the highlights kit because I think this color is good enough. I have not tried all the other products yet so I cannot review yet.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Louise - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. One of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out!
PUBLICADO POR:
Michele S.
marzo 31, 2021
Good quality
PUBLICADO POR:
Michele S.
marzo 31, 2021
I loved how much product you receive, it was definitely enough for my long hair. While coloring my hair I did a very good job of making sure everything was covered but once it was finished I’m still seeing a few grays so this was disappointing since there was so much product. Love the smell of the shampoo and the conditioner made my hair very soft. I just did it today so I will see how long it lasts.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Michele - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right!
PUBLICADO POR:
Christelle A.
marzo 31, 2021
Hair color / Chocolate
PUBLICADO POR:
Christelle A.
marzo 31, 2021
Great product, however, I would love the color to be a little more pigmented. I feel like, the color isn’t locking enough. It’s faded even though I leave it on longer than supposed to!
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Christelle - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out!
PUBLICADO POR:
Lynn W.
marzo 30, 2021
Excellent and pleasant service
PUBLICADO POR:
Lynn W.
marzo 30, 2021
I would give eSalon 10 stars if I could. On placing my order, I was assigned a colourist who reviewed, based on a photo I sent and my desired look, the colour needed to achieve this. The first colour was a little too light to colour my grey roots, and when I told eSalon this, Amelia, my assigned colourist telephoned me to discuss how to rectify this. They then sent me, free of charge an adjusted colour and checked in with me to see how it worked out. I have now placed another order and we are going to tweak it ever so slightly, just to achieve perfection. If you can’t get to a hairdresser, this is the next best thing to ensure a good colour, and it doesn’t dry out your hair but leaves it shiny and glossy. You really feel that eSalon care about how your hair and I have been so impressed by all they have to offer.
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PUBLICADO POR:
Susan T.
marzo 30, 2021
Lovely colours
PUBLICADO POR:
Susan T.
marzo 30, 2021
Very good coverage but I find quite tricky to apply in spite of following the instructions very carefully.
Condition of hair is great but very glad my hairdresser will be able to come and apply the next colour for me!
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PUBLICADO POR:
Alexandria O.
Respuesta de nuestros expertos
Marisa- Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
PUBLICADO POR:
Ilkin M.
marzo 30, 2021
Tolle Farbe
PUBLICADO POR:
Ilkin M.
marzo 30, 2021
Die Farbe ist wirklich toll und es ist sehr liebevoll gestaltet. Leider enthält die Farbe anscheinend Ammoniak und mir gehen die Haare davon aus, da es auch hormonell bedingt sein kann wechsel ich vorerst nicht, bis das geklärt ist. Es ist viel zu bequem und einfach sicher weil ich tatsächlich immer das gleiche Ergebnis habe, was bei Drogeriefarbe noch nie der Fall war.
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PUBLICADO POR:
Tanya L.
marzo 29, 2021
Great at home option
PUBLICADO POR:
Tanya L.
marzo 29, 2021
Started using esalon when Covid closed salons here. When salons opened back up, I kept doing esalon since it’s a much cheaper alternative & the color looks good. I find the process time consuming & a bit messy but worth it for the savings & end result.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Tanya - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring!
PUBLICADO POR:
Shelley R.
marzo 29, 2021
Best colour I have ever had
PUBLICADO POR:
Shelley R.
marzo 29, 2021
Salons just never got it right !!
But esalon got it perfect !!!!!
5* never going back to salon again
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Rosa - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! Keep an eye on your inbox for more details regarding your concern.
PUBLICADO POR:
Melinda C.
marzo 28, 2021
Love the color!
PUBLICADO POR:
Melinda C.
marzo 28, 2021
This color is perfect! There wasn’t a red or orange tone at all. Would be better with size large gloves. I always tear the medium ones.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Melinda - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring!
PUBLICADO POR:
Emma M.
marzo 27, 2021
Review
PUBLICADO POR:
Emma M.
marzo 27, 2021
Initially I loved the results but 3 weeks later I can see the grey hair coming through again as if the dye has faded. Possibly it would happen with any dye though. Loved the colour when it was first done.
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PUBLICADO POR:
Danielle S.
marzo 27, 2021
Custom color set
PUBLICADO POR:
Danielle S.
marzo 27, 2021
I finally used it yesterday, March 26.
There really isn’t enough to do all the roots underneath the surface,
My hair is quite thick. I have that done at the hairdresser a couple of times a year,
it’s impossible for me to do that. But I had enough to do all the roots that show,
& it turned out pretty nice. I won’t need another set on April 1st.
I do my hair every 6 weeks or so, & I use temporary spray touch up in between.
I try to limit these chemicals as much as I can.
So I’ll let you know next time, about in one month, if I’ll need it.
My hairdresser is back at work, & I plan on going there within 1 month or so, to have my whole head done. I really need it. Didn’t go for 15 months.
Thank you.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Danielle - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! Keep an eye on your inbox for more details regarding your upcoming order.
PUBLICADO POR:
Elaine M.
marzo 27, 2021
It will not dry ur hair, promise!
PUBLICADO POR:
Elaine M.
marzo 27, 2021
This product was worth all the penny. It did not dry my hair after coloring my hair. Color looks more natural, although I wish they ha e the color that i like but all in all I'm satisfied.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Monica - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon.
PUBLICADO POR:
Alice F.
marzo 26, 2021
Great product
PUBLICADO POR:
Alice F.
marzo 26, 2021
Would like a slightly deeper shade of red.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Alice - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
PUBLICADO POR:
Kimberlynn B.
marzo 26, 2021
Color Joy!
PUBLICADO POR:
Kimberlynn B.
marzo 26, 2021
I love my color, only thing I’m not to excited about is that my sparse white hairs along the hairline does not color or hold well. It either stays white or if does catch the color it fades quickly.The shampoo / conditioner/ tint is amazing! Keeps my hair silky soft and smells beautiful
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Kimberlynn -We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right!
PUBLICADO POR:
Christine R.
marzo 25, 2021
Color is awesome!
PUBLICADO POR:
Christine R.
marzo 25, 2021
I am very satisfied with the new shade that was made for me.. but now one week later I had to write to you to tell you that my color totally faded and dull and washed out!
I’m very disappointed .. I will send you a photo ..
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PUBLICADO POR:
Maury E.
Respuesta de nuestros expertos
Christine - We’re sorry to hear that your hair color is fading faster than you expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your next order will be updated to ensure we meet your needs! Thanks again for your feedback!
PUBLICADO POR:
Christine C.
marzo 25, 2021
Essaie super recommandé
PUBLICADO POR:
Christine C.
marzo 25, 2021
Par contre les commandes plus rien depuis le 23fevrier bizarre
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Ellen - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
PUBLICADO POR:
Carolina M.
marzo 25, 2021
Too dark too much ammonia
PUBLICADO POR:
Carolina M.
marzo 25, 2021
End result was not bad but the color was darker than the picture shown way darker and it had too much ammonia.I do keratin treatment so I rather have it with less
I will skip the next order for now.
Thank you
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PUBLICADO POR:
Maury E.
Respuesta de nuestros expertos
Carolina - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right!
PUBLICADO POR:
Kathleen L.
marzo 24, 2021
Great color but ...
PUBLICADO POR:
Kathleen L.
marzo 24, 2021
I love the way my hair looks after using the personalized color but now that I've ordered a new shade I'm starting to wonder if they are actually hair stylists. They only ever send 20 vol developer and since I went darker the roots ends color definitely should have come with 10 vol or less to better save the integrity of my hair. Other than that though they are easy to communicate with and my color looks great!
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Kathleen - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
PUBLICADO POR:
Sarah N.
marzo 24, 2021
TOO DARK- AGAIN
PUBLICADO POR:
Sarah N.
marzo 24, 2021
NEW FORMULATION IS STILL TOO DARK. FOR THE THIRD TIME. CANCELING MEMBERSHIP.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Sarah - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out!
PUBLICADO POR:
Alyssa S.
marzo 24, 2021
Review
PUBLICADO POR:
Alyssa S.
marzo 24, 2021
I am pleased with the color that came and look forward to the next one maybe something with a bit more red though
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Alyssa - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
PUBLICADO POR:
Emily M.
marzo 24, 2021
Awesome color
PUBLICADO POR:
Emily M.
marzo 24, 2021
I had requested a bit of a change to what I had gotten as my hair still had an orange tint to it. Which was corrected!!
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Emily - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
PUBLICADO POR:
Gisele P.
marzo 24, 2021
J'aime bien.
PUBLICADO POR:
Gisele P.
marzo 24, 2021
La couleur tient bien,mes cheveux poussent vite.Mais je trouve qu'on voit pas Asser le cendré. Peut on en rajouter? Un peu plus!
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Cindy - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future!
PUBLICADO POR:
Jan P.
marzo 22, 2021
Revived
PUBLICADO POR:
Jan P.
marzo 22, 2021
It took me a while to pluck up the courage to use my colour kit, but finally did it on Saturday. My god what a difference, the only thing is my grey/white was so extreme it was hard not to get it on my already residual shade so it looked quite dark. The next day I noticed I have the “halo” effect where it looks a bit orange/gold. I am hoping my next touch up will help with this. Otherwise I would recommend eSalon to everyone, and the biggest upside is you’ll save yourself a fortune.
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