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Bilingual Spanish English Customer Service Representative


Who we are.

We are a radical team of engineers, coders, technicians, creatives, and colorists coming together to craft a completely personalized hair color and hair care experience—all while empowering folks to be experts at home.

eSalon is an LA-based beauty brand, creating custom home hair color from scratch for each one of our clients. We've are a 10x winner of Allure's Best Hair Color, and we've custom crafted over 310,000 unique color variations so far.

We are hiring a Bilingual Customer Service Representative (English & Spanish) to join us in providing outstanding customer support to our rapidly growing client base. We're looking for compassionate and persuasive individuals who have an exceptional way of connecting with people. That skillful way you are able to connect with customers and turn things around is what we are looking for to reduce client churn, as well as gather client insights about our products, services, and customer satisfaction. This is a remote, full time position and you must have availability to work a consistent schedule, Monday through Friday, 8AM-5PM PST. Hourly rate is $18 / hour with occasional overtime.




  • Medical, dental, vision and life insurance plans
  • 401K Plan
  • 15 days of Paid Time Off + 12 company holidays
  • Complimentary color services and products
  • Authentic work / life balance
  • Rewarding culture and supportive team environment
  • Fully remote position

eSalon is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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