Product Manager

El Segundo, CA

Who we are.

We are a radical team of engineers, coders, technicians, creatives, and colorists coming together to craft a completely personalized hair color and hair care experience—all while empowering folks to be experts at home.

eSalon is open and thriving. We are looking for a local E-commerce Product Manager to play a key role in defining and refining the customer experience for our websites and internal tools. In this role, you’ll take complex business requirements and transform them into intuitive digital experiences. You’ll use your skills to influence how products/features get implemented and, most importantly, be an advocate for user needs. This role would start out WFH during Covid 19 and then move into our El Segundo, CA headquarters (at least part-time) once it is safe to do so.

Responsibilities

Participate in all aspects of building products and features, from ideation through launch and optimization.
This role is inherently cross-functional. You’ll work closely with product, design, engineering, marketing, etc. to bring products to market, develop and grow business opportunities, and enhance our customer experience.
Ownership of day-to-day PM tasks: such as writing requirements, overseeing requirements implementation in design and development, managing stakeholder input, participating in roadmap prioritization.
Partner with designers to ensure requirements are effectively captured in both UI design and interaction design.
Partner with developers during implementation and participate in QA to ensure product designs and functionality are implemented to specifications.
Leverage data and analytics to track current site performance as well as make recommendations during each phase of the product lifecycle.
Participate in conceptualizing, designing and running A/B tests with the goal of optimizing conversion funnels and top line KPIs.
Research industry trends, customer feedback, and current performance data to conceptualize and pitch new opportunities that support the product vision.
Other duties as required.

Qualifications

3+ years of E-commerce product management experience.
Bachelor’s degree or equivalent professional experience.
Skilled in product management processes and best practices.
Knowledge of A/B testing principles and methods.
Strong analytical thinking and strategic planning skills.
Ability to simplify complex ideas so they can be effectively communicated cross-functionally.
Ability to juggle multiple projects and independently prioritize your work.
Intuitive understanding of and empathy for various user types: their motivations, goals, and pain points.
Self-starter, highly organized, strong attention to detail, excellent verbal and written communication skills.
Experience with Jira/Confluence, Mixpanel, Invision, and G-suite is a plus.
Experience with website localization processes is a plus.
Interest in customization technology, hair color and the beauty industry is a plus.
Must be authorized to work in the US for any employer.

Benefits

Highly competitive compensation
Medical, dental, vision and life insurance plans
401K Plan
15 days of Paid Time Off + 11 company holidays
Paid Parental Leave
Monthly catered lunches
Stocked kitchen

Employee Assistance Program
Rideshare program
Casual work environment
Corporate Discount Program
Complimentary salon services
Authentic work / life balance
Beer Cart Fridays

eSalon is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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