Work From Home Hair Dresser (Italian)

West London, LND

Who we are.

We are a radical team of engineers, coders, technicians, creatives, and colorists coming together to craft a completely personalized hair color and hair care experience—all while empowering folks to be experts at home.

eSalon is a LA-based beauty brand that creates custom home hair color from scratch for clients in the UK, Europe, Canada and the US. We've crafted over 194,000 unique color variations so far. As hair dressers, our clients turn to us for guidance and advice. We help them cover grays, inspire a new look, and talk them out of bangs every few months. We’re here to offer our color community a safe space outside of the salon. We are looking for Hair Dressers and Colorists who are fluent in English and Italian to join our team to help our clients, new and familiar, look and feel their best.

This is currently a work from home position. You must have fast internet and your own computer. We will provide a phone.

This is not a traditional salon job. eSalon offers the best of both worlds; a creative outlet to help clients achieve their hair color goals and the stability of a full-time / 40 hour per week schedule.

You'll be using your coloring knowledge and excellent customer service skills on a daily basis to assess clients' individual color cases online via phone and email.

Responsibilities

You will be providing hair colour consultations and customer service. This will include overseeing and creating hair colour formulations via the computer.
Match clients' desired hair colour and expectations to encourage repeat orders
Proactively build effective working relationships with clients and colleagues to ensure best customer outcome
Demonstrate critical thinking by fully analyzing clients’ objectives and concerns and providing appropriate solutions
Be a team player with an entrepreneurial spirit
Show openness to new ideas; listen to others and objectively consider other ideas and opinions
Collaborate with other departments and seek further advice and guidance when required
Other duties as assigned

Qualifications

No experience required, but you must have a current NVQ Level 2
Must be bilingual in English and Italian
In depth understanding of color formulation and theory
Positive attitude and polished appearance
Aptitude for selling and cross-selling
Excellent verbal and writing skills with good grammar
Highly motivated, flexible, & energetic
Ability to follow directions
Available to work occasional weekends
Ability to uphold eSalon values and be a strong ambassador for the eSalon brand

Benefits

Competitive Salary
100% remote work
Full Time Standard Benefits
Set 40 hour a week schedule

Full Paid Training
28 Days Holiday
Pension
Authentic Work/Life Balance

eSalon is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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