Bilingual Hairdresser German English OR French English

West London, LND

Who we are.

We are a radical team of engineers, coders, technicians, creatives, and colorists coming together to craft a completely personalized hair color experience—all while empowering folks to be experts at home.

Do you have a passion for hair colour, a desire to grow your craft, and truly enjoy helping clients look and feel their best? Are you fluent in English and German or English and French? Then eSalon is looking for you to join our fast growing team! We are seeking new grads. and seasoned professionals to become a bilingual eSalon Hair Colourist.

This is not a traditional salon job. eSalon offers the best of both worlds; a creative outlet to help clients achieve their hair color goals and the stability of a full-time / 40 hour per week schedule.

You'll be using your coloring knowledge and excellent customer service skills on a daily basis to assess clients' individual color cases online. In our corporate offices, Colourists create custom formulations on a computer and provide customer service via phone and email.

Responsibilities

You will be providing hair colour consultations and customer service in our North Acton office. This will include overseeing and creating hair colour formulations via the computer.
Match clients' desired hair colour and expectations to encourage repeat orders and/or rebooking
Proactively build effective working relationships with clients and colleagues to ensure best customer outcome
Demonstrate critical thinking by fully analyzing clients’ objectives and concerns and providing appropriate solutions
Be a team player with an entrepreneurial spirit
Show openness to new ideas; listen to others and objectively consider other ideas and opinions
Collaborate with other departments and seek further advice and guidance when required
Other duties as assigned

Qualifications

No experience required, but you must have a current NVQ Level 2
Must be bilingual in English and German or French
In depth understanding of color formulation and theory
Positive attitude and polished appearance
Aptitude for selling and cross-selling
Excellent verbal and writing skills with good grammar
Highly motivated, flexible, & energetic
Ability to follow directions
Available to work occasional weekends
Ability to uphold eSalon values and be a strong ambassador for the eSalon brand

Benefits

Full-time standard benefits
28 days Holiday

Pension
Fun and rewarding work environment

eSalon is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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