66,615 Verified Client Reviews |
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They Listen!I had two prior dying sessions with eSalon, and decided I wanted it tweaked just a bit. I gave the feedback, and LOVE the adjustment. It was EXACTLY what I asked for. Love their stuff!! 0 of 0 people found this review helpful. Did you? |
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Love it!!!!First time using and I will never go back to the salon. 0 of 0 people found this review helpful. Did you? |
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Absolutely loved the formulaBeautiful and vibrant. Exactly what I was hoping for. 0 of 0 people found this review helpful. Did you? |
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Perfect Color!I love the color and coverage! The first one I was sent was not quite right and my personal colorist was able to adjust it to exactly what I wanted. 0 of 0 people found this review helpful. Did you? |
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Easy and gentleI have very sensitive skin and usually will burn my scalp. This product doesn't burn, smells genuinely nice and is very easy to apply as it is thin and spreads well. 0 of 0 people found this review helpful. Did you? |
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Happy with itVery happy using your product! Only thing is, that it fades so quick. I may need to dye more frequent. But colors are vibrant and look great! Happy to get away from the high costs at salons and just do it myself. 0 of 0 people found this review helpful. Did you? |
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FantasticAbsolutely love the colour. I've gone from a platinum blonde to light brown. Hair looks so much more shinier and the volour is even from root to tip 0 of 0 people found this review helpful. Did you? |
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Adjusted colourLove my colour. Asked e salon to adjust as wasn’t covering my grey and was a bit orange. They have made a huge difference and it is now perfect. I have had lots of compliments on how natural my hair looks. 0 of 0 people found this review helpful. Did you? |
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HaircolorI love your produces. I have order before and loved the color. This one was quite bold. Didn't expect it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMaria - Thank you for reaching out to us here at eSalon! We are so sorry to hear the color was bold. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
This is an unreliable product and unsatisfactory serviceI have a 6 months customer history with eSalon, time in which I was in awe of them (at start) only to be let down by both quality of product (had dye sets not covering grays) and service (unanswered outreach, delays in order processing and delivery). I have just cancelled my order and subsctiption because of delays in both order processing and shipping. I am so disappointed! I would have been a long term customer, but I cannot keep being let down by this team and product. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Denisa! We are truly sorry to hear about your experience. We deeply regret the frustration and disappointment you've encountered — especially after being a loyal customer for the past six months. Please check your emails, we got back to you to help you further. |