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Custom Color Set
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66,818 Verified Client Reviews |
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Still working to find the perfect color... but I'm very happy with the results.I fired my hairdresser after much frustration that I asked for years to tone down the reddish gold tones in my highlighted light brown hair. I decided to try out eSalon. I included a picture with my initial color order. eSalon matched it exactly, even the unwanted reddish gold. So I requested an adjustment for the 2nd order. It has much less gold, but still there. I called to speak with an eSalon colorist, and she recommended that I try the next shade with no gold, only ash. She even provided the next color order as complimentary. eSalon has excellent customer service. Looking forward to try the next shade. 0 of 0 people found this review helpful. Did you? |
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Amazing colourAmazing colour, easy to use. Great step by step guide. The only downside for me and I am being PICKY is the colours are just not quite bright enough for me but still love it! 0 of 0 people found this review helpful. Did you? |
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DamagedI received this product, and it was damaged. I've been trying to troubleshoot the issue with customer service but have not received a response. 0 of 0 people found this review helpful. Did you? |
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Beautiful ColorMy color choice was Medium Ash Brown and it is such a beautiful color that has richness and shine! 1 of 1 people found this review helpful. Did you? |
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Roots didn’t takeLovely colour but my roots didn’t seem to take, they turned ginger ! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Mo J! We are sorry to hear your roots didn't take. Please check your emails, we got back to you to help you. |
Still a lot of greyIt did pretty well on my darker hair. Its a lovely color. But there is still a lot* of grey showing. And it made my hair feel really dry and frizzy. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJulie - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
No red in my colorThere was no red in my color just medium brown the dye didn't cover baby hairs on front or side either this happens often. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - We’re sorry to hear that your hair color did not come out as expected. Your next order will be updated to ensure we meet your needs! Thanks again for your feedback! |
I didn’t receive my purchaseHi, I have been away from home and although it says my purchase was delivered it hasn’t arrived. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Rebecca, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Love!Love my color and doesn’t damage my hair. My Hairstylist is always in aw of how good the color is. Customer service is awesome. If you reach out to them for anything they will help you. I’ve been a customer for almost 10 years. I do wish that they would have a rewards program. 1 of 1 people found this review helpful. Did you? |
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Great!!Easy to apply, great color and coverage every time. Convenient and everthing you need included. A great product at a great price. 0 of 0 people found this review helpful. Did you? |