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Custom Color Set
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66,566 Verified Client Reviews |
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Turned out greatI was hesitant but it turned out great. I would have liked more strawberry towards the bottom but my husband says he sees it so it may have been the lighting. He also loves it too. It goes really well with my pale complexion as well. Easy instructions and easy to use. 0 of 0 people found this review helpful. Did you? |
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Excellent productI love this product! I’m waiting on my third shipment. 0 of 0 people found this review helpful. Did you? |
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Doesn’t cover grey hairI used esalon for the first time and it was enough for me. I followed the instructions every step but it didn’t cover my grey hair and the very little colour was gone after the first wash. Very dissatisfied with the product: extremely strong smell, small price-poor quality. Not recommended, waste of time 0 of 0 people found this review helpful. Did you? |
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SaddenedThe color isn't what I'd hoped for and the root color was different than the ends 0 of 0 people found this review helpful. Did you? |
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You Really Do ListenSince starting my membership, I've made a few minor changes to the color mix. You guys really do listen and you have managed to make the changes exactly as I requested. I am absolutely thrilled and amazed with your level of commitment to your customers. Keep up the great work, I am not going anywhere! 0 of 0 people found this review helpful. Did you? |
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Excellent!I've been an esalon customer for several years now and just love it! I've made several tweaks to my colour and I found it easy and quick. Custom cour set always works well 0 of 0 people found this review helpful. Did you? |
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Amazing!So, so happy with way this colours my hair. Natural and 100% covers my "sparkles of life experience (aka gray hair!). 0 of 0 people found this review helpful. Did you? |
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No gray coverageIt turned out a beautiful color but it didn't cover a single gray hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNallely - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Too much dye so paying for too muchDidn't match my hair colour, alright otherwise 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNaomi N. - Thank you for your feedback! We're so sorry to hear that your hair colour didn't completely meet your expectations. We want to work with you and have your hair looking is very best. We have reached out to you via email to remedy this situation. Please keep an eye on your inbox for more details. |
Not a good matchThe color did not match the results shown on the page. Color was really dark and faded in about a week. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello! We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |