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Custom Color Set
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66,818 Verified Client Reviews |
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Poor color outcomeIm so pleased i decided to do a strand test. Following the directions sent in my personalised box, my hair strand has come out purple! Meant to be dark brown!! If thos hasnt put me off a box dye, than i dont know what will. 0 of 0 people found this review helpful. Did you? |
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Great!The product works great! 1 of 1 people found this review helpful. Did you? |
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The color was great, but...I love the color! It's perfect. However, there are still greys that didnt color completely. So im afraid ill have to go buy some dye and I wont be able to match this color, which I love, but Im thinking I may just have to re-dye it. I dont want to re-dye it i truly love this color!! 0 of 0 people found this review helpful. Did you? |
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New hair colourChuffed to bits 0 of 0 people found this review helpful. Did you? |
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This color was nice but I need to go a little darker !Love the color need to go a little bit more darker or a golden dark medium brown my Grey's are very hard to cover especially on top down my hair line 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Tammy, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Worst hair color I ever hadI ordered blue black, it was written blu black, but actually it is dark brown. I requested specifically that I don't want the color to bleed with every wash and this color bleeds woth every wash. Moreover, this made my hair so hard and rough. I hate the product and will not purchase again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPreetha - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not like it used to beSo I’ve been a pretty loyal customers since 2018. The price has gone up. The quality has gone down, unfortunately like everything else today. i’m not even sure I will be ordering again because I can buy cheaper stuff over-the-counter at the grocery store that covers the grays cause this doesn’t. It used to be fewer great I don’t know what happened 0 of 0 people found this review helpful. Did you? |
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I was disappointed!!!I just used my kit and for the first time, I’m very disappointed in the coverage. Your product did not cover my grey roots and the colour was very dull. It was not the initial copper that was vibrant or the coverage that I’ve had in the past. Regular box color covers my grey better. 0 of 0 people found this review helpful. Did you? |
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Hair colorI love it. At first it was going to be purple. You have to trust the process and it was a perfect color. 0 of 0 people found this review helpful. Did you? |
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Still working to find the perfect color... but I'm very happy with the results.I fired my hairdresser after much frustration that I asked for years to tone down the reddish gold tones in my highlighted light brown hair. I decided to try out eSalon. I included a picture with my initial color order. eSalon matched it exactly, even the unwanted reddish gold. So I requested an adjustment for the 2nd order. It has much less gold, but still there. I called to speak with an eSalon colorist, and she recommended that I try the next shade with no gold, only ash. She even provided the next color order as complimentary. eSalon has excellent customer service. Looking forward to try the next shade. 0 of 0 people found this review helpful. Did you? |