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Custom Color Set
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66,736 Verified Client Reviews |
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postageparcel was incomplete wrecked i didn't accept of the delivery post office . disgraceful ! 0 of 0 people found this review helpful. Did you? |
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Looks naturalNice shade 0 of 0 people found this review helpful. Did you? |
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UnhappyI asked for the color I always have ordered and you give me brown. I m a redhead. I m pissed 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Laura, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Perfect!Ashley Perfect! We got it! 0 of 0 people found this review helpful. Did you? |
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Easy to use and great packagingI loved opening all the packages and enjoyed the whole process. My colour is quite a bit darker than I’d hoped for. Not sure why. Will have to see how I get on with this new colour for a while before I make a proper decision. It’s a great product overall. Will continue with it. 0 of 0 people found this review helpful. Did you? |
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PerfectThis is the color I was looking for. 0 of 0 people found this review helpful. Did you? |
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Very Happy with my resultsI was a bit hesitant, but after speaking w/ a consultant I decided to give eSalon a try. I am please with the results, and am going to continue to purchase my customized hair care. ( it's even got my name on it. Love it) ! Thank you eSalon! 0 of 0 people found this review helpful. Did you? |
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i DIDNT SEE ANY DIFFERENCEI've had two formulas sent to me, both for my grow out (roots). My hair is naturally a level 7 and my lengths are level 9. I didnt see a difference after using two different custom color sets sent to me., I followed the directions meticulously and the second time I tried it on freshly washed hair! When I lighten my hair myself using other products, I always use a 10 volume developer and I rarely leave it in longer than 15 minutes. Thats enough to lift my hair at least 2 levels and probably more if i left it in longer. Their formula just didnt work for me 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCar - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
graysdid not cover my grays. Second time trying this product. Both times gray not covered and was a little dull and dry after coloring 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMargaret - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
On the fenceI keep going back and forth on whether I'm liking the color or not. The process was very easy and laid out step by step so that was helpful. But my formula ended up turning my roots almost orange. Hoping I can find a toner to fix it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAnna - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |