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Custom Color Set
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66,713 Verified Client Reviews |
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Soo much NOT what I wantedI picked beautiful ginger colour. I got a rather dark brown with warm red hints instead. Doesn't matter my hair stayed nice and soft after dying when I have to now go to the shop and after a bit of wait get my old colour. Now I look older and not like me. I hate the result I got. I am angry, upset, disappointed. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAga T. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
DisappointedThis color only lasted me almost 4 weeks. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRuby - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
AwfulBlotchy, didn’t even color my roots, the last step to rub color into my roots is an awful awful experience. My scalp burned my hair felt dry and it looked terrible. Messaged colorist and got nothing back. Had to go back to box color die after all. Terrible experience 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKim - We're truly sorry that our color did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. Keep an eye on your inbox for more details. |
Fabulous grey coverage, perfect colourI asked for more grey coverage as I had left it too long before colouring again and my age was showing! Perfect results. Really good coverage. Lovely natural looking colour and really easy to use. Thank you 0 of 0 people found this review helpful. Did you? |
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Great colourFirst time I have used esalon. My hair is dark brown but with lots of red highlights that I didnt like. Chose a demi permanent dark brown matte ash. Was easy to apply and covered my grey hairs around my temple well. My hair is now dark brown matte and has covered all the brassy bits. Its a great result. Will be ordering every 4 weeks. 0 of 0 people found this review helpful. Did you? |
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This has good as the saloon colourLove it worth the money invested in it .my colour is dark but this has lighten effect 0 of 0 people found this review helpful. Did you? |
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Easy to useGreat color covers white hair 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsWe are so happy to hear that our custom color covered your gray as expected, Juanita! We appreciate your feedback and look forward to formulating your next color soon! |
Great colorApplied very easily,I use bowl and brush I loved the coverage we will tweak for roots but overall perfect 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMichelle- Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Very happy with this!This mix is just perfect for me. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSally- Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Amazing!So the first time I tried esalon the color just wasn't quite right. Beautiful! But not what I was looking for. So I messaged my colorist and was like hey, this is what I'd like adjusted. Well now it's perfect! I've never been more happy with a hair color in my life!!! It's long lasting and it's exactly what I wanted. Thank you so much esalon! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMikayla - Thank you so much for your feedback! Our team of licensed colorists love being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |