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Color Set
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66,772 Verificado Comentarios de clientes |
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Hair turned pinkish at the rootsMy hair at the roots actually turned a dark pink/mauve. Is there another recommendation for a custom color. I was a natural red head growing up, now turning white and can't find the right color in a box to get back to red so was going for a strawberry blonde but if that turns my hair pink, looking for another recommendation. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRose - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not the right colorStylist has not adjusted color per request for two orders. 20% red DOES NOT mean 1/20th red by volume. 5% red is not right. I want a change from blond copper to bright red, and the colorist is ignoring me. Bad customer service. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarguerite - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
My Golden Custom ColorThis custom color is a perfect color to add into my golden tresses. It didn’t burn my scalp and I am thrilled it looks so natural but yet gives that beautiful mahogany color coming through. I truely found my mix that fits my skin tone. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosShannon - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
RootsIt’s good! I’d like to continue using the shade. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHaidee - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Why did I wait so long?!Awesome color. So happy 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAndrea - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying your personalized color! We look forward to the next opportunity to delight you! |
Love the color!!So easy to use! The color is great! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBarbara - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate your sharing and Happy Coloring! |
tres bienproduit agréable et bon résultat 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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AwesomeColor is a perfect match every time 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCatherine - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying your personalized color! We look forward to the next opportunity to delight you! |
Eindeutig ein Riesen Unterschied - Haare Färben wie beim Friseur!Ich hätte es nicht für möglich gehalten, aber ich habe wirklich exakt die Haarfarbe erhalten, die ich unbedingt wollte. Ich habe echt gezweifelt, ob das Ergebnis gut wird, weil es in Drogerien so wenig Farbauswahl gibt, vor allem in Bezug auf rötliche Nuancen! Meine Haare haben jetzt eine wunderschöne, goldene und rötliche und (trotz Rot) nicht grelle Farbe! Und nicht mal die Spitzen sind (wegen kaputt und dünn) vom Färben dunkler geworden! Ich muss nur den Abstrich machen, dass dieses laut Anleitung letzte Mal Farbe über die Haare kippen grenzwertig ist...ich hatte das Gefühl, ich inhaliere die Farbe in der Dusche.. Ansonsten großartiges Farb-Ergebnis mit Grau-Abdeckung!!! 5 de 6 personas encontraron este comentario útil. ¿Y tú? |
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not badThe Colour started out strong but in 2 weeks its faded quite drastically and my hair is very dry. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Jen! Thank you for sharing your feedback with us. One of our colorist has reviewed your comments to help you further. Please check your emails, we've just contacted you. Let us know if you need anything else. |