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Custom Color Set
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66,713 Verified Client Reviews |
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so easyso easy to color my own hair. love this product and my hair is so soft 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMary - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Great Subtle CoverageI loved the customization of this product! The process was easy and understandable, even for a novice. The packaging is great... love the sticker to hang the instructions on a mirror. My only negatives are 1.) I didn’t get as much of a color change as I was hoping for.. but this may be remedied in my next order? And 2.) when you have the ends and the roots bottles you almost need three pairs of gloves, the third for the rinsing aspect at the end to keep hands clean. Overall I’m happy with the product, but am curious if I will get a better color change with my next box. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSamantha - Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon! |
Turned out great!I was very hesitant since my hair is super damaged and I've been paying to get it done but it turned out beautiful! Not going to lie it was a little messy in the shower but worth it 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsStacey - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
Arrived damagedMy hair color package was damaged through shipping, the bottle leaked and I’m not sure if I should still try and use it? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSandy- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Good conditionThese colours definitely leave my hair in better condition than shop bought hair colourants. Feel a bit expensive but maybe worth it given the continuing good condition my hair is showing. 0 of 0 people found this review helpful. Did you? |
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Not sure about the colourThe packaging and instructions are all great . Not lasting as long as I expected though . I shall stick with it for now though . 0 of 0 people found this review helpful. Did you? |
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Great colourI loved The colour that The colourist chose for me. What I didn’t Like was that my hair ended up being too dry after the treatment and the shampoo and conditioner sent weren’t enough to nutrient my hair. 0 of 0 people found this review helpful. Did you? |
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TerribleDid not cover my gray hairs this time. I tried to live chat and email and never got a response. So dissatisfied and disappointed. I have been using this product for almost a year. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCarrie - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Not very happyMy hair color was more than a let down. The 2nd color was blotchy through my hair. The first color didn't even cover all my grays. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsErin - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
This has destroyed my hairTerrible product 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNiurka - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |