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Custom Color Set
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66,713 Verified Client Reviews |
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Too Dark, not at all blondeI never was happy with the color as it is brown, but very pretty on me. I will restart but am afraid I won't be happy with the color again. I want blonde hair and your dye turned me brown so I bleached it off. When I asked you for a toner for my now fully bleached hair you said you don't reccomend I tone my bleached hair. I was confused by that so cancelled my membership. I still need a flattering light to medium blonde toner or hair color 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLaura - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Gray coverage poorI followed instructions exactly but still a lot of gray after 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSusan - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
I did not like the color.I did not like the color. It looks like a bad ombré, the color didn’t cover all my greys. I truly dislike the look and color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSheila - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Healthy shineThe hair color made for me is the closest to my natural color which is what want. My hairstylist likes the color and the quality too. IN fact, I feel like eSalon's color is better for my hair than what my hairstylist has previously used and it doesn't smell nearly as strong. My hair is not damaged from the touchups and is shiny. I have ordered twice now and will continue. 68 of 70 people found this review helpful. Did you? |
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Response From Our ExpertsSue- Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
ColorI love, love, love this color. This is what I have been searching for forever. I have had so many compliments, I don't believe it. All Ican say is I love it . Thank you ! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBobbie- Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
FantasticFantastic product, leaves hair shiny and in great condition 0 of 0 people found this review helpful. Did you? |
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Custom colour setI love the colour 0 of 0 people found this review helpful. Did you? |
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I love the colorI was skeptical especially with buying online and doing it myself, but the color was perfect and it was basically fool proof if you follow the directions! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKim- Thanks so much for your feedback! We are very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
A must haveExcellent product 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsChandra- We’re pleased to hear that you’re enjoying your eSalon color! We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
great refreshI was very happy with my recent colour. Adjustments were made that were perfect. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTamara- Thank you for your feedback! Our team of licensed colorists love being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |