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Custom Color Set
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66,713 Verified Client Reviews |
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No Gray todayComplete coverage. Beautiful color that you won't find in the stores. Soft, shiny, younger looking in just one afternoon! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDiane - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying the coverage from your color! We look forward to the next opportunity to delight you! |
AmazingAmazing color ❤️ 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHeather - We’re pleased to hear that you’re enjoying your custom color! We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Love the kit!Have to start by saying the kit is so perfect. Instructions very easy to follow. The color was honestly almost perfect. Feel like I might like the next one a bit darker and maybe some highlights would be great. This color left my hair so soft and manageable. Excited to try again! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa - We're so happy to hear that you're enjoying your custom color! We truly value your feedback and look forward to hearing from you again in the future. |
Love it. Easy to use and get nice color.Not quite where I want my color to be but we are getting closer. Looking forward to my next box! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKaren - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Added plum colourI love the dark brown colour I use it is perfect but the plum hardly showed at all. I would like to try it again to see if it takes better the more you use it. 0 of 0 people found this review helpful. Did you? |
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Good colourReally good colour and rinses really easily, love the shampoo and conditioner but needs to be larger for long hair 0 of 0 people found this review helpful. Did you? |
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BURNSBurned all my head I even did a patch test and I've ended up with gooey scabs all over my scalp. Should of knew because the smell is so so strong. It also left my hair uneven even tho I followed the instructions to a T. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsAmie M. - Thank you for reaching out to us here at eSalon! We are so incredibly sorry to hear that your experience was not all it should have been, and your color did not turn out as you had hoped. We have reached out to you via email to discuss this matter further. Please keep an eye on your inbox for more details. |
What went wrong?5 stars for ease to use, 1 star for the color. Hello. I ordered Ash Blond permanent color bundle through QVC promotion. This was the first time ordering color on-line, not using my stilist. I followed instructions provided. However, the color is all wrong. My virgin (not highlighted) hair is naturally a dirty blond with 15% gray color; after applying eSalon color mixture, I ended with strawberry blond with orange undertone. 2days later I washed my hair with shampoo for blond hair hoping it will neutralize the orange, but it did nothing to correct it. What am I supposed to do now? I refuse to purchase other products like shampoo or splays promoted by the website because the original color ordered was all wrong. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsWe’re so sorry to hear that you were disappointed by the results of your color application, Svetlana. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Turned my hair blackWouldn’t bother 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSara C. - Thank you for your feedback. We are so sorry to hear our color did not meet your expectations. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. We have been in contact via email and will be happy to assist in this process. Please keep an eye on your inbox for more details. |
Too lightWay too light. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLori - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |