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Custom Color Set
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66,713 Verified Client Reviews |
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I LOVE my new color!It took a couple of tries to get the tone just right but now it's perfect! Esalon did not give up on me and worked to make it right! I LOVE my color and I can't wait to try the toner and neutralizer in my next order!! 11 of 15 people found this review helpful. Did you? |
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Just perfect!The result is perfect! The steps were clear for application and I really appreciated the communication from the stylist. After the photo they advised I needed 2 colours: one for the roots, one for the rest and they added the roots colour in the box! The result is perfect! 6 of 10 people found this review helpful. Did you? |
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I requested brighterThis is very dull with a hint of red. I was thinking more Addison Sheperd from Gray's anatomy or a brighter and bold red brown with still warm undertones. It just looks light brown to me with a hint of red in the sunlight. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJenna - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
YuckWhen I stared with the company we worked on the color. It didn’t take long before we got the color I wanted and the softness and shine It was even better than I thought it would be. After several years passed something changed. My package was the same but not the results. Were different. Now my hair is dry and unmanageable. But my color stays the same. That’s the only reason I stay with the company. Ido not recommend this company to any one. Again my hair is so dry dry I could only keep it in a bun. Sad 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRaquel - We’re truly sorry for any disappointment with your results. We take our clients' feedback to heart and continue to improve our products each and every day. Keep an eye on your inbox for more details. |
Perfect ColourI am so happy with my colour and the support that I receive from e-salon. And if I want to change my colour that is easy to do as well. My colourist answers all my questions. 9 of 10 people found this review helpful. Did you? |
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Finally a perfect match.It took a few times chatting with my colorist but she heard me and totally understood. She got me back to my original red. Looks exactly like my red I was born with. Hairdressers messed it up, time and time again. It’s finally PERFECT! Thank you. 8 of 9 people found this review helpful. Did you? |
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Fab!I am amazed and how good this was! The colour was an exact match of what my hairdresser has been doing. Easy to apply and covered my greys ( i am 100% grey at the roots) 11 of 16 people found this review helpful. Did you? |
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Don't useBeen colouring my hair for 40 years this colour madr my scalf so itchy and sore 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Karen! We are so sorry to hear that. Please check your emails, we got back to you to help you further. |
I could never dye my hairI was very excited with your proposal for salon results at home, I sent reference photos where you could clearly see that I wanted copper (orange) hair, my colorist sent a brown color, I was disappointed but they offered to send me another color, it never arrived and in the package only the entry of the product appears on August 19, I bought the kit from the first days of August, a month has passed and my hair is still the same color, I already canceled my subscription, it was very easy, but it was still loss of money. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLucero del carmen - We’re truly sorry that our color did not meet your expectations and your reformulated color did not arrive. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Great helpSo I messed up my color and Alexandria took the time to Listen to me regarding my color mess up and explain to me how to fix it, She even laughed with me when I told her my hair was now orange on top and the comments I was getting regarding. You'd look like carrot top and a few others like Ronald Mcdonald. She sent me my color repair kit 😍 And my hair is perfect. I love the color. And I will always purchase my hair color from this company, Their products Are great. Thank you Alexandria and eSalon 6 of 9 people found this review helpful. Did you? |