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Custom Color Set
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66,713 Verified Client Reviews |
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ColourI love the colour of my hair. Looks natural its so easy to use that my husband actually cloured my hair for me. 0 of 0 people found this review helpful. Did you? |
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Good price at first then was way more $.Color faded fast, and didn’t cover grey for long at all. Like I said it’s a good price to lure you in then, way too expensive. Could never get the color right for me either. I just decided to have it professionally done, and I’m HAPPY with the color and everything! I’ll leave my coloring to the professionals. Cape and dye kit worked great... Oh and my hair was not shiny at all. Ordered twice, just to make sure it wasn’t something I did, but got same results. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJoline - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Color ratingI think I am pretty much happy with the color although it is closer to what I want when I put a few highlights in it. I do this with a drugstore product because that is most cost effective. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGloria - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Good in a pinch, not for regular useI could not make it to the salon because of my busy schedule, so I used this like I did during quarantine. It's good in a bind for a quick fix but not for all the time use if you have stubborn grey. It takes so long (I have a lot of hair) and honestly the grey coverage is not great. My grey is very stubborn around my face and it was barely covered. Only lasted probably one or two washes. I'm glad this is available in a pinch, but my hair needs the salon. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAnne Marie - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
I did not achieve the colour I had hoped for,Sorry again I did not achieve the colour I had hoped for, still very flat tone, I even purchased Purple rinse, and STILL not even the slightest hint of purple was noticed, hair feels lovely, But think the colour I want can only be achieved in a salon .... 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsWendy C. - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can help you with! |
Website ordering and updating my piYour website is so antiquated. Pop ups are horrific. PLEASE create an APP that works better than the website without pop ups and interference with The Chat bubble in my face. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKat - We’re truly sorry that you had some difficulty with our site. We take our clients' feedback to heart and continue to improve our site and products each and every day. We hope to continue helping you find hair perfection! |
Not happyStill doesn't cover gray, Not happy with product. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAnnie - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Great grey coverVery pleased with the end result, need to perfect the back of my head, which I find difficult as my hair is longer now. 0 of 0 people found this review helpful. Did you? |
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Good ColorGreat color! Easy directions! Time saver! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Easy to useMy personalized hair color was perfect.. I enjoy knowing I can lean towards “a little more red” or whatever at any time. Simple instructions, sturdy packaging, and easy reordering. My family cannot believe I’m doing this myself !! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJanalyn - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing and Happy Coloring! |