|
Custom Color Set
|
66,713 Verified Client Reviews |
|
Sort by: |
|
Liquid Color Formula LeakedThe product is good and the color was what I expected. The only problem the cap on the liquid color leaked out everywhere during shipping. I was able to get enough out of the bottle to add to the mix for coloring since I have short hair. Recommend a more secure way of sealing the cap so it won't leak for future shipments. :) 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsBrenda - We’re so sorry to hear that your hair color was leaking. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
BrushesNo brush included in last two kits so harder to apply in certain areas. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsDawn - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
I am very upsetIt was suposed to be red and it turned my hair brown! 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our Experts[email protected] - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
Very strong smellThe smell makes may head ache. It's different from the Madison Reed, where the smell is not so overwhelming. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsLiz - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Completely wrong colourI wanted an orangey-copper colour, and it came out cherry red/mahogany. It's a completely different colour and shade than what I wanted. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsCatherine L. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not strawberry blondeThe color that was sent is beautiful. It is a medium golden blonde, almost caramel in color; however I asked for strawberry blonde and there is no strawberry or copper to be found. Again, very pretty and my hair feels healthy and all....but I didn’t want to be a medium blonde I wanted to be a medium strawberry blonde. Edit: Customer service is amazing! They immediately reached out to me and helped me work through how to get the color that I wanted. I cannot say enough about the quick response and willingness to work towards my hair goals. 0 of 0 people found this review helpful. Did you? |
|
Amazing! just amazing!Not found a hair colouring product I loved more!! so convenient and such high quality 0 of 0 people found this review helpful. Did you? |
|
Good to my hairIt all comes together, covers my new greys and feels good to my hair. It looks so natural and any tweeks I want I just let the colorists know and it happens. Very happy 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsGeorgia - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Love my colorGreat product. Left my hair shiny. Received lots of compliments. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsClaudia - Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon! |
Best ever salon colour at homeLove this colour mix. Its like salon quality done at home. The best combination ive tried so far. Thanks 0 of 0 people found this review helpful. Did you? |