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Custom Color Set
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66,689 Verified Client Reviews |
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Good in a pinch, not for regular useI could not make it to the salon because of my busy schedule, so I used this like I did during quarantine. It's good in a bind for a quick fix but not for all the time use if you have stubborn grey. It takes so long (I have a lot of hair) and honestly the grey coverage is not great. My grey is very stubborn around my face and it was barely covered. Only lasted probably one or two washes. I'm glad this is available in a pinch, but my hair needs the salon. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAnne Marie - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
I did not achieve the colour I had hoped for,Sorry again I did not achieve the colour I had hoped for, still very flat tone, I even purchased Purple rinse, and STILL not even the slightest hint of purple was noticed, hair feels lovely, But think the colour I want can only be achieved in a salon .... 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsWendy C. - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can help you with! |
Website ordering and updating my piYour website is so antiquated. Pop ups are horrific. PLEASE create an APP that works better than the website without pop ups and interference with The Chat bubble in my face. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKat - We’re truly sorry that you had some difficulty with our site. We take our clients' feedback to heart and continue to improve our site and products each and every day. We hope to continue helping you find hair perfection! |
Not happyStill doesn't cover gray, Not happy with product. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAnnie - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Great grey coverVery pleased with the end result, need to perfect the back of my head, which I find difficult as my hair is longer now. 0 of 0 people found this review helpful. Did you? |
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Good ColorGreat color! Easy directions! Time saver! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Easy to useMy personalized hair color was perfect.. I enjoy knowing I can lean towards “a little more red” or whatever at any time. Simple instructions, sturdy packaging, and easy reordering. My family cannot believe I’m doing this myself !! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJanalyn - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing and Happy Coloring! |
Love the easeLove how easy it is do the coloring. The root color was great the rest was a bit darker but it will be ok. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJen - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Great colourordered for the first time and the colour is beautiful ive had lots of compliments about it. I love it. 0 of 0 people found this review helpful. Did you? |
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AwesomeGreat product, they smell amazing, apply easy, last long, and my hair felt healthier after applying! Absolutely in LOVE with this company 😍 and they send you everything you need and they have professionals who help you through the whole process and answer any questions you have. If they need to see your hair to answer a question you can submit a picture to taken in natural lighting and they can look at that picture and tell you what you need to know! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsFaith - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |