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Custom Color Set
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66,689 Verified Client Reviews |
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Not strawberry blondeThe color that was sent is beautiful. It is a medium golden blonde, almost caramel in color; however I asked for strawberry blonde and there is no strawberry or copper to be found. Again, very pretty and my hair feels healthy and all....but I didn’t want to be a medium blonde I wanted to be a medium strawberry blonde. Edit: Customer service is amazing! They immediately reached out to me and helped me work through how to get the color that I wanted. I cannot say enough about the quick response and willingness to work towards my hair goals. 0 of 0 people found this review helpful. Did you? |
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Amazing! just amazing!Not found a hair colouring product I loved more!! so convenient and such high quality 0 of 0 people found this review helpful. Did you? |
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Good to my hairIt all comes together, covers my new greys and feels good to my hair. It looks so natural and any tweeks I want I just let the colorists know and it happens. Very happy 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGeorgia - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Love my colorGreat product. Left my hair shiny. Received lots of compliments. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsClaudia - Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon! |
Best ever salon colour at homeLove this colour mix. Its like salon quality done at home. The best combination ive tried so far. Thanks 0 of 0 people found this review helpful. Did you? |
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ColourI love the colour of my hair. Looks natural its so easy to use that my husband actually cloured my hair for me. 0 of 0 people found this review helpful. Did you? |
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Good price at first then was way more $.Color faded fast, and didn’t cover grey for long at all. Like I said it’s a good price to lure you in then, way too expensive. Could never get the color right for me either. I just decided to have it professionally done, and I’m HAPPY with the color and everything! I’ll leave my coloring to the professionals. Cape and dye kit worked great... Oh and my hair was not shiny at all. Ordered twice, just to make sure it wasn’t something I did, but got same results. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJoline - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Color ratingI think I am pretty much happy with the color although it is closer to what I want when I put a few highlights in it. I do this with a drugstore product because that is most cost effective. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGloria - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Good in a pinch, not for regular useI could not make it to the salon because of my busy schedule, so I used this like I did during quarantine. It's good in a bind for a quick fix but not for all the time use if you have stubborn grey. It takes so long (I have a lot of hair) and honestly the grey coverage is not great. My grey is very stubborn around my face and it was barely covered. Only lasted probably one or two washes. I'm glad this is available in a pinch, but my hair needs the salon. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAnne Marie - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
I did not achieve the colour I had hoped for,Sorry again I did not achieve the colour I had hoped for, still very flat tone, I even purchased Purple rinse, and STILL not even the slightest hint of purple was noticed, hair feels lovely, But think the colour I want can only be achieved in a salon .... 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsWendy C. - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can help you with! |