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Custom Color Set
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66,736 Verified Client Reviews |
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PackagingThe color bottle opened and there was color all over the place. I have not used it yet, hope it has not gone bad 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRosie - Thank you for reaching out! Our eSalon Color Happiness Guarantee is something we always stand behind. Please keep your eye out for an email from us for your next steps! |
AinaThanx. Really great color,but dim. 0 of 0 people found this review helpful. Did you? |
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Colour too dark.This colour is way to dark and just looks brown. Covers grey though. I just put on today and very disappointed. Is too dark for my skin tone and no copper/red colour shows. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGiselle M. - Thank you for your feedback. We’re so sorry to hear that you were disappointed by the results of your color application. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color not thereI still am not getting the color I want . The color is still too light .. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJoan - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not the right colorThe color looks nothing like my previous hair color or like the color on the website. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJessica - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Washes outI’ve noticed every time I wash my hair the color washes out. Nor permanent 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDebbie - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
It was not the color that I requestedThe instruction was not for the people who do not know how to color their hair. The color was not the one that I expected. The top of my hair was like carrot and the rest of my hair did not get any color during the time that was in instruction. It was %100 Guarantee but I do not know how because even more color can not be a good way for me because I do not like the color that made for me. It was something else, not my request. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSara - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
So NaturalMy hair looks very natural and it shines. The color is the same as my roots. great job! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsOlga - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Custom colour.Very pleased with this product. Very good match and excellent product. 0 of 0 people found this review helpful. Did you? |
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I absolutely love it!My custom color is perfect. I tweaked it with my colorist until it was exactly what I wanted and I’m so excited every time I color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsClair - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |