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Custom Color Set
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66,713 Verified Client Reviews |
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This is a game changerAs someone who stopped dying their hair with a hairdresser through lock down and thought they would have to just learn to love the greys, I am so impressed, with the colour, product and instructions. I was really nervous but I love the result and the boost it’s given me. 2 of 4 people found this review helpful. Did you? |
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It’s not covering my grays wellThis product was amazing at first but that couple of orders I’ve been applying it intensively to my grays and it’s not covering well. My hair turns into this brassy ugly brownish shade after two weeks. And yes, I use the protective shampoo regularly, stopped using any other products. Sadly going to cancel my hair color membership as it’s not working well for my hair 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsZaina - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Looked great at firstEasy to use set with the perfect amounts and was really pleased with the initial colour. Unfortunately it faded from darkest brown to an orangey colour and now I’m finding it hard to cancel. Ita a great idea but I don’t recommend 2 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsHi Erin! We are sorry to hear your color turned out orangey. Please check your emails, we got back to you. |
Damaged hairI do not want to receive any more of this product. I feel it is damaging my hair (dry and frizzed). 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsBonnie - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Worse hair color EVERI’m a natural blonde. I was sent an email that they were adjusting my hair color. I did exactly what I’ve done numerous times. I got out of the shower. My hair is almost black/brown/gray. WTH. I called them very upset. I can’t leave my home. I’m so pale my hair is way too dark. Someone definitely didn’t know what they were doing by adjusted my color from a blonde 7 to 10. I have court Tuesday. This better get straightened out. Don’t EVER adjust my color ever again. Screw your suggestions lady. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsKimberly - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Perfect!This is the exact colour I wanted. I was quite nervous but it turned out amazing 1 of 5 people found this review helpful. Did you? |
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Love itI have been a customer for a decade now and still love my color. I wrote the review below in 2016 and I still stand by it. I recommend these products to all my friends and family. If you are undecided about using hair care products ordered online I say go for it. I don't think you will be disappointed because..... I really love my color. It comes when scheduled and I can count on the color always being consistently the same. Love it. 10 of 14 people found this review helpful. Did you? |
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Lovely colour, shipping no so good.I'm very happy with my colour, it was adjusted two times and it turn out very good. I relation with shipping, I live in Ireland and he shipping information does not work. I try contacting support but you go link after link and is a maze to get the proper link. really hard to know were your order is. 0 of 0 people found this review helpful. Did you? |
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Good colour, easy to work withVery easy colour to apply and rinses easily. It has nice undertones, only thing is it’s starting to wash out a bit quicker than i’d like, but that could be from me having previously bleached hair. other than that it’s amazing my new favourite hair dye 0 of 0 people found this review helpful. Did you? |
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SHIPPING TAKING AT LEAST A WEEK!!!!!I began my journey with this company during Covid. The past year (more/less) has been taking at least a week to ship out my order. I sometimes call and order a couple boxes because you are unable to order more than only 1 box online. I love my color but the shipping is super frustrating!!! I'm hanging on by a single strand eSalon. Do better!!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsYvette - We’re truly sorry for the delay in processing your orders. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |