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Custom Color Set
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66,713 Verified Client Reviews |
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Worse hair color EVERI’m a natural blonde. I was sent an email that they were adjusting my hair color. I did exactly what I’ve done numerous times. I got out of the shower. My hair is almost black/brown/gray. WTH. I called them very upset. I can’t leave my home. I’m so pale my hair is way too dark. Someone definitely didn’t know what they were doing by adjusted my color from a blonde 7 to 10. I have court Tuesday. This better get straightened out. Don’t EVER adjust my color ever again. Screw your suggestions lady. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsKimberly - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Perfect!This is the exact colour I wanted. I was quite nervous but it turned out amazing 1 of 5 people found this review helpful. Did you? |
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Love itI have been a customer for a decade now and still love my color. I wrote the review below in 2016 and I still stand by it. I recommend these products to all my friends and family. If you are undecided about using hair care products ordered online I say go for it. I don't think you will be disappointed because..... I really love my color. It comes when scheduled and I can count on the color always being consistently the same. Love it. 10 of 14 people found this review helpful. Did you? |
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Lovely colour, shipping no so good.I'm very happy with my colour, it was adjusted two times and it turn out very good. I relation with shipping, I live in Ireland and he shipping information does not work. I try contacting support but you go link after link and is a maze to get the proper link. really hard to know were your order is. 0 of 0 people found this review helpful. Did you? |
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Good colour, easy to work withVery easy colour to apply and rinses easily. It has nice undertones, only thing is it’s starting to wash out a bit quicker than i’d like, but that could be from me having previously bleached hair. other than that it’s amazing my new favourite hair dye 0 of 0 people found this review helpful. Did you? |
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SHIPPING TAKING AT LEAST A WEEK!!!!!I began my journey with this company during Covid. The past year (more/less) has been taking at least a week to ship out my order. I sometimes call and order a couple boxes because you are unable to order more than only 1 box online. I love my color but the shipping is super frustrating!!! I'm hanging on by a single strand eSalon. Do better!!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsYvette - We’re truly sorry for the delay in processing your orders. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Used to be goodThis product used to be good. The quality got worse. The actual color that they sent me changed without me making any adjustments to my order. The website won't let me quit, and now it feels like another horrible online experience after years of being a reliable resource. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJulie - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
LOVE ALL MY CUSTOM COLOUR SETSI always used box dyes beforehand, but after this I wouldn't go back, did once and immediately regreted it. These customs give my hair the perfect colour, the perfect touch, it doesn't stain at all and you cab definitely feel that it is a different and much more valuable hairdye then usual drugstore ones. I think the price is definitely worth it! Would recommend to everyone! 15 of 20 people found this review helpful. Did you? |
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I LOVE my new color!It took a couple of tries to get the tone just right but now it's perfect! Esalon did not give up on me and worked to make it right! I LOVE my color and I can't wait to try the toner and neutralizer in my next order!! 11 of 15 people found this review helpful. Did you? |
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Just perfect!The result is perfect! The steps were clear for application and I really appreciated the communication from the stylist. After the photo they advised I needed 2 colours: one for the roots, one for the rest and they added the roots colour in the box! The result is perfect! 6 of 10 people found this review helpful. Did you? |