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Custom Color Set
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66,713 Verified Client Reviews |
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Excellent resultsEasy to use, clear instructions, good color. I use a red shade which fades quickly, but I also have gray roots. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBridget - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Great Color and CoverI am really impressed with how well the colors look as expected and how well they cover my gray. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
Love my new color!Thank-you for adjusting my color to my perfect color! Thanks to my colorist Pamela who did a great job with my new color. I sent pictures of my desired color. I am back to a dark blonde and feel 10 years younger! My Gray is gone. It looks professionally done. The texture of my hair is soft and bouncy. Thanks Again! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKathy - Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying the color! We truly value your feedback and look forward to hearing from you again in the future. |
Buy this product now!A really good product, 100% better than any box dye on the market. Amazing customer service from your own colourist. Long lasting colour and leaves hair softer. Cannot rate this product high enough. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCat - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Color dark, not covering graysFollowed instructions, overall color darker than anticipated. Gray hairs very visiblr even after coloring. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsStacy - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Geart stuffJust wish it didn't smell so bad! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Bobbi. Thank you for your honest review. I wanted to mention, that we do offer a demi permanent solution that contains no ammonia! Our team of licensed colorists are always happy to help make adjustments to your color. We are excited to continue working with you! |
Hair dried out, like straw and dullTo Whom It May Concern: I don't know if there was a change to the formula this time, but my hair is so dry it feels like straw. I left the color on for 30 minutes as usual. If you could please give me some guidance as to how I can remedy this. I am an otherwise very happy eSalon customer and want to stay with this service. If you could send me some advice as to what to do with this very dry and now dull hair I'd be grateful. My scalp is also a little 'burny' i.e., it tingles and feels a bit hot. FYI, shortly after I started using the product it began frothing and foaming out of the applicator bottle. I should have photographed it but thought it was just that I'd shaken too vigorously. I use a dish and applicator brush so squeeze the dye into the dish as I need it--not all at once, but in increments. Thank you, Yvette 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsYvette - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Didn’t cover my roots.This is the second time when I received my order. First time it was perfect. Covered my roots properly. Loved the color. Everything was perfect. But this time it’s totally a different story. When I applied color as per instructions into my roots and leave it little longer then recommended time because my hair takes longer to catch the color. It didn’t work for me at all. As soon as I washed my hair most of the color had gone. Roots were so light in color then my whole head. Seems like I didn’t dye my hair at all. It was our big celebrations and my hair dyed in two tones. I couldn’t get another color on time from other store because of lockdown. I’m extremely upset about wasting my time and money. It all went into garbage 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSaima - We’re sorry to hear that your hair color faded faster than you expected. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to work with you further to get your desired results. Please keep your eyes peeled for an email from eSalon with your next steps. We value your feedback, and truly appreciate this chance to get your color just right! |
Turned on ginger!I've ordered dark blonde and it came on ginger!!! Very disappointed 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMari P. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact via email and will be happy to assist in this process. We truly appreciate your feedback. |
Too darkToo dark with red in it Not happy 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSusan - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |