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Custom Color Set
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66,713 Verified Client Reviews |
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Different custom colour delivered then requestedI ordered a copper all over colour to cover previously highlighted hair. I received a golden brown for roots only. Will not buy from eSalon again. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHi Helen! We apologize for any misunderstanding with your color. Please check your emails, we got back to you to help you further. |
Beautiful colours ,amazing shine ,straight to my door.Easy to follow instruction if you’ve never coloured before ,loved all the little packages inside with little extras.Im really pleased with how my hair looked and felt afterwards ,the shine was amazing . 3 of 6 people found this review helpful. Did you? |
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Perfect every single timeI cannot believe how good my hair looks and everyone is amazed that I do it myself! My hair looks like a professional did it and all I did was follow the instructions they send everytime. I will forever be an Esalon customer! 2 of 5 people found this review helpful. Did you? |
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Custom Color SetUntil I retired I had my hair colored and highlighted at the salon. Once I retired I had a hard time justifying spending all that money. I also found I needed to have it done more frequently as the older I got the faster the grays were showing. I tried drug store color and for whatever reason whichever brand and whatever shade of blond (my natural color) i tried, within a week or two I always ended up with the same unfortunate shade of brassy reddish orange yuck. I was desperate when I read about eSalon. I was happy with my first custom color set. A definite improvement but still some of the dreadful brassy color. On the off chance it was avoidable I mentioned it to the colorist. Never again have I had to look at brassy reddish hair with disgust. My hair was blond again. I thought why not try a light set since my natural color is a darkish blond and I always enjoyed the highlights from the salon. I was a little nervous since I thought highlights were normally done by experts. The directions were very clear and the process was not complicated at all. I think my hair looks every bit as good as when I was paying hundreds of dollars for my color. I couldn’t be happier. So thank you to the wonderful colorist who banished the brass and to eSalon for allowing me an affordable way to maintain my retirement budget and love my hair at the same time. 0 of 0 people found this review helpful. Did you? |
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DisappointedJust got my package today. I was so excited until I opened the package the dye was spilled all over the items inside the box! I only gave one star to place the review. Otherwise I’d give it no stars. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsGina - We truly apologize that the hair color bottle leaked. We have reached out to you via email to see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
My shipment was completely destroyedCame home to my package today and it had been crushed and leaked soaking through the box. I’m going to have to consider buying products locally. A complete waste of my money. Very disappointed. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - We're so sorry that you received a damaged order. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. Keep an eye on your inbox for more details. |
This is a game changerAs someone who stopped dying their hair with a hairdresser through lock down and thought they would have to just learn to love the greys, I am so impressed, with the colour, product and instructions. I was really nervous but I love the result and the boost it’s given me. 2 of 4 people found this review helpful. Did you? |
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It’s not covering my grays wellThis product was amazing at first but that couple of orders I’ve been applying it intensively to my grays and it’s not covering well. My hair turns into this brassy ugly brownish shade after two weeks. And yes, I use the protective shampoo regularly, stopped using any other products. Sadly going to cancel my hair color membership as it’s not working well for my hair 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsZaina - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Looked great at firstEasy to use set with the perfect amounts and was really pleased with the initial colour. Unfortunately it faded from darkest brown to an orangey colour and now I’m finding it hard to cancel. Ita a great idea but I don’t recommend 2 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsHi Erin! We are sorry to hear your color turned out orangey. Please check your emails, we got back to you. |
Damaged hairI do not want to receive any more of this product. I feel it is damaging my hair (dry and frizzed). 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsBonnie - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |