66,736 Verified Client Reviews |
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Only 1 issueI do like this color set. I have been using it ever since the pandemic started and will probably continue to purchase it. It is way better than any boxed color you get at the store, super easy to use, doesn’t damage my hair and the shampoo and conditioner are amazing! The only reason it doesn’t get 5 stars is the gray coverage it doesn’t provide. It covers completely for about two weeks then it’s like the color just slips right off and I have the permanent color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKeli - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Great colorThis was the best dye I’ve used at home ever. Rinsed out so quickly. The color is exactly what I’ve been looking for. I’m so happy with my purchase. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmanda - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, and your awesome results! We appreciate you sharing, and Happy Coloring! |
WOW!This is the first time I’ve tried this hair color. I must say I was skeptical. When I put it on it was really dark and I was scared! But, when I washed it off it was beautiful. I am extremely impressed with this hair color. I’m happy to say I won’t be using anything else! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa - Thank you for your feedback, and we are thrilled to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color very soon! |
Love this hair colorI really love this hair color! It is so beautiful and the instructions are super clear! Salon quality color!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMolly - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Perfect resultsI get great results each time I color, love your product 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLaurie - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying your color! We look forward to the next opportunity to delight you! |
Lovely colour, great resultsI am very happy with my order, just the colour i wanted, good quality colour, lots of shine, easy to use and love the way is packed. Thank you 0 of 0 people found this review helpful. Did you? |
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Nice colour and coverageWhen I applied the colour I thought it was going to turn out a lot darker than it did but I am glad it turned out as it did. I think it looks good and is very, very close to the colour I envisioned. The product did not have a strong odour and my scalp was not burning or itchy when I applied it. I like this a lot more than I do the home stuff I usually use. 4/5 because I would have liked the medium blonde to be slightly more gold than it turned out but really good overall. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAfrodite - Thank you for sharing your feedback. We're happy to hear you enjoyed your coloring experience with us! Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Convert to home colouringThe presentation of your kit is so nice, feels special. Liked the inclusion of a handy sticker to stick your instructions to the mirror, sounds small but all these touches help to make the process easier if you have a small en-suite. (Id even go as far and say a suction plug on the back of the timer would be a great idea). But more importantly the colour itself produces excellent results. I had a lot of golden highlights on dark brown hair and the the colour dyed them away evenly. I felt I’d gone too dark though (originally ordered dark brown but have switched to medium for future orders) so I just continued to wash my hair with a clarifying shampoo for 4 days and some of my golden highlights have peeked through which has accidentally provided a very nice multidimensional tone to my hair. Have added a red tone neutraliser to my next order to keep on top of any unwanted tones. Feel that any problem or desired hair colour can be achieved at home with esalon products 26 of 27 people found this review helpful. Did you? |
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Adjusted colorReally enjoying the brighter color so far… Hope it doesn’t show gray as top grows out 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLori - Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying your color! We truly value your feedback and look forward to hearing from you again in the future. |
Slightly darker on ends than I wantedTo avoid the brassiness I encountered on my first try my stylist suggested a slight shade darker to remove golden tones. It came out much darker than the last box did. A bit darker than I wanted. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsStefanie - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |