66,689 Verified Client Reviews |
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Medium golden copper brunetteLove love love how rich my color is medium brunette with a slight glow of gold and copper. My hair feels amazing, and its damaged from previous bleaching, but after using my custom color from esalon it's so soft and looks really healthy too! So impressed with esalon! Thank you thank you!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Lots of Color...I love this combination of a separate dye for roots/new growth and another for the ends/hair. The color coverage is phenomenal. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCynthia - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
No more store bought hair color for me!I seen this advertisement on a site i was on and decided to try eSalon, Ive been coloring my hair since I was 18, I used Nice and Easy 98 or 101, the reason I started is bc my natural hair color is dirty dish water blond and I hated it, well Ill be turning 55 in aug and have seen white not grey hair up front like my dad did ,well I decided to go back to my natural hair color and i took the hair quiz and they sent me exactly the color I wanted! Dark blknd with gold under tones, Im glad they sent 2 bottles, one for roots and one for the ends, my hair goes to me tail bone its that long i had to use the whole 2nd bottle! I absolutely recommend this website to anyone looking for a new hair coloring option, as for me, I'm sticking with eSalon! BTW excellent customer service too! Thank you! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsEllen - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Lost so much hair!The color was good,the coverage was good, but I ha e NEVER lost soooo much hair when dying my hair. I lost 2 brush-fulls in the shower & 1 more when I combed through my hair after I got out. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRoseyBadAss - We’re truly sorry to hear that you have had hair loss since using our hair color. In general, a person will typically lose up to 200 hairs a day. If you feel you have been losing significantly more than this, you may have had an allergic reaction. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
Very unsure about this productI was very much on the fence about this type of service, but I thought I would give it a try at least once, because red hair can be difficult to do if not the right blend of colour. The delivery was not good for me ( it took to long) but the colour is smack on, I love the red and copper tones in it. No more carrot or cherry hair for me. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Jennifer- We're truly sorry that your order arrived later than expected! We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We take our clients' feedback to heart and continue to improve each and every day. Keep an eye on your inbox for more details. |
Shiny BlondeI found this product easy to use,and it left my hair soft and Shiny. I have found that the colour has not held as long on my roots.But on saying that I wash my hair every other day. Because if I don't it becomes unmanageable 0 of 0 people found this review helpful. Did you? |
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My new color rocks!Last week I decided to change my color shade slightly and I went with a beautiful chocolate brown with a touch of mahogany. I used the color last night and OMG I am in love with this color. It's absolutely perfect. Thank you! EDIT: This review no longer applies. My last color set, with no changes was awful. It gave me lighter hot roots and did not color greys. They sent me a corrected color, and while the color was better, it still no longer does a good job with greys. Sorry e-salon, this is a huge fail and I won't order from you again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAngela - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Complete color missI have been coloring my mousy light brown hair a vibrant light to medium red with violet under tones for two years now. I’ve used all methods from box kits at Walmart, crazy expensive salons, and yes even eSalon. I really want to use eSalon but for some reason each time I try the colorist continues to give me a brown shade. I am Not wanting red undertones on a brown base. I include updated photos of my current hair along with the photos I am hoping to attain without returning to my salon. Alas it was another miss. I will be uploading a current photo taken today with my now light brown golden roots on my dimmed, once vibrant red hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - We truly appreciate your feedback! Upon reviewing your profile, we see that you are currently working with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Wrong ColorMy choice was too light. Product failed to cover stubborn grays. I need help from ESalon. The order before did a great job but when that one wore out the top of my head was pinkish/purple. So I need a color somewhere between the two orders that I selected. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
No gray coverageI had the sane issue the first time it didnt cover gray and came out to yellow. This time if didn’t completely cover gray. Would like to cancel 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsWe’re truly sorry that our color did not meet your expectations. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |