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Custom Color Set
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66,736 Verified Client Reviews |
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Great color!I was skeptical to try, but I did it and I'm so happy! This hair color leaves my hair soft and manageable plus there is no harsh chemical smell and is easy on the scalp! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Really goodThis product is a great quality. Covers really well. I would recommend. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCandace - We're so happy to hear that you're enjoying your color! We truly value your feedback and look forward to hearing from you again in the future. |
Service is terrificProduct is great and service terrific and immediate response to any questions or changes you might have 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCheryl - Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving your color! We look forward to the next opportunity to delight you! |
This is a Excellent ServiceI have always had problems pulling red tones when coloring my hair. This product and the professionals got the perfect color for me making it so easy to do myself 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPatience - We’re pleased to hear that you’re enjoying your color! We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Looks and feels great!The color is right on. My hair feels healthier, too! I highly recommend. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLynne - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
LOVE EVERYTHING ABOUT THIS PRODUCT!!!The color is perfection. The amount of product for my very long hair is perfect. I am increasing my time between orders from every 6 weeks, to every 4 weeks. I received a beautiful package of everything I could possibly need, want or desire. It came out looking as if I had a pro do it. I received compliments I have never received before. Thank you E Salon! Sincerely , One Happy Customer 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPenny - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Colour arrivedColour turned out good,just a little darker brown then I'm used too 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLaura - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
1/3 of bottle of colour was spilled all over the contents of the boxI would like to be reimbursed for my last order that was received much later than scheduled and 1/3 of colour in the bottle had spilled throughout the contents in the box. I have pictures if you’d like verification. Thank you. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJeannette - We truly apologize that your order arrived damaged. We have reached out to you via email to see what we can do about remedying this situation. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
I demand a refund of my money.I explicitly asked last time for NO RED and as you can see in the picture, this is the MOST REDDISH color I have ever had, which is really annoying. I have sent an email, so I really expect a very fast response on this matter. Norma Rodriguez 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNorma R. - Thank you for your feedback. We’re so sorry to hear that you were disappointed by the results of your color application. Upon reviewing your profile, we see that you have already worked with one of our Team Member to resolve your concern. Please let us know if there is anything else we can do to help! |
this time did not work wellI was usually very happy with my hair color but before last order did provide very extensive explanation on what change has been done to my hair (ombre) and that I would like a little help on finding the right color. I haven't received any answer. I only received a bootle for roots touch up. and the rest? what about the rest of my hair? the roots touch up did turn orangy and too light... 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsEva G. - We appreciate your feedback here at eSalon! We are so sorry to hear that your experience with us was not as pleasant as you expected it to be. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |