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Custom Color Set
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66,689 Verified Client Reviews |
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Perfect resultsI get great results each time I color, love your product 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLaurie - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying your color! We look forward to the next opportunity to delight you! |
Lovely colour, great resultsI am very happy with my order, just the colour i wanted, good quality colour, lots of shine, easy to use and love the way is packed. Thank you 0 of 0 people found this review helpful. Did you? |
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Nice colour and coverageWhen I applied the colour I thought it was going to turn out a lot darker than it did but I am glad it turned out as it did. I think it looks good and is very, very close to the colour I envisioned. The product did not have a strong odour and my scalp was not burning or itchy when I applied it. I like this a lot more than I do the home stuff I usually use. 4/5 because I would have liked the medium blonde to be slightly more gold than it turned out but really good overall. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAfrodite - Thank you for sharing your feedback. We're happy to hear you enjoyed your coloring experience with us! Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Convert to home colouringThe presentation of your kit is so nice, feels special. Liked the inclusion of a handy sticker to stick your instructions to the mirror, sounds small but all these touches help to make the process easier if you have a small en-suite. (Id even go as far and say a suction plug on the back of the timer would be a great idea). But more importantly the colour itself produces excellent results. I had a lot of golden highlights on dark brown hair and the the colour dyed them away evenly. I felt I’d gone too dark though (originally ordered dark brown but have switched to medium for future orders) so I just continued to wash my hair with a clarifying shampoo for 4 days and some of my golden highlights have peeked through which has accidentally provided a very nice multidimensional tone to my hair. Have added a red tone neutraliser to my next order to keep on top of any unwanted tones. Feel that any problem or desired hair colour can be achieved at home with esalon products 26 of 27 people found this review helpful. Did you? |
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Adjusted colorReally enjoying the brighter color so far… Hope it doesn’t show gray as top grows out 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLori - Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying your color! We truly value your feedback and look forward to hearing from you again in the future. |
Slightly darker on ends than I wantedTo avoid the brassiness I encountered on my first try my stylist suggested a slight shade darker to remove golden tones. It came out much darker than the last box did. A bit darker than I wanted. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsStefanie - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
GRAYS!!!For some reason this one has not lasted, my grays are coming back sooner than they normally do. Not satisfied about this. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCynthia - We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
Not enoughGood product but never seems enough of it for my hair and have to stretch it out so the colour doesn’t last as long as it should 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKelly H. - Thank you for reaching out to us here at eSalon! We are so sorry to hear you don't have enough product for your application. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Didn't do much!Sad to say my first experience wasn't the greatest. I had high hopes because my hair was actually back to it's original color (dishwater blonde) so I thought going light ash blonde would have been easier than in the past. I asked for light ash blonde, sent a picture and followed the instructions to a T! It barely looks like I did anything. My hair is still what I would call a dark to medium dishwater blonde, not "light" at all. My darkest roots have the peroxide lightened blonde look (brassy) but that's about the only change. On the bright side, being a long time blonde both from a salon and at home, it could have been A LOT worse and I'm glad it did less than expected rather than making my hair crazy bright orange or yellow. The smell wasn't bad for an at home coloring either and even though I have longish hair, I only ended up using one bottle of each instead of two! In the future this color would actually be great for when I try to go more natural in the fall. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsThank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Wrong color/highlightsI specifically requested alight (golden) brown with No Red highlights! When I followed all the directions, my hair was a dark reddish brown. It covered the 3 inches I had grown out during the pandemic. The tint rinse I used after increased the reddish color. The new shipment that’s yet to arrive is supposed to be applied only to the new roots...I’m afraid I’ll end up with “zebra stripes” on my hair. Terrified to re olor it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMarilyn - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |