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Custom Color Set
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66,793 Verified Client Reviews |
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Pleasantly surprisedI ran into this product while listening to a podcast of my favorite crime show! I heard the ad so many times I caved in! When I finally received my first kit, I waited a while to use it. Scared, I guess. Well, I finally did (2 months later) and WOW! I’m mad at myself for taking so long to use it! It covered all my grays! I was worried that it wouldn’t because I have ethnic curly hair and most of the videos posted did not show ethnic hair—And I’m CLUELESS when it comes to this stuff! I’m looking forward to my next color kit in a few months. I was easily able to add a change to my next kit.... I wanted it lighter. I also added the timer/clips/brush kit-(hope those clips will last with my thick curly hair!) I was close to adding the bayalage kit BUT the girl in the vid had pin straight hair- definitely not the same scenario as a person with ethnic hair would have. You think you can have a vid with someone using the bayalage product with ethnic curly hair and have them show the end result? I appreciate the feedbacks you guys have and solutions to remedy the unsatisfied costumers. I’ll let you guys know how it all goes for round 2! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSB79 - Thank you so much for sharing your feedback with us.We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Root colourWould recommend esalon to any one & everyone as the colours are perfect, I’ve had dark brown & light brown & love both colours, the presentation that the colour comes in is priceless 0 of 0 people found this review helpful. Did you? |
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ColourLove the colour this gives me very satisfied 0 of 0 people found this review helpful. Did you? |
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Perfect results.Loved my color. I have brown with blonde highlights and a lot of grey. The color blended all the various colors together so nicely I couldn’t be more pleased. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennie - We’re pleased to hear that you’re enjoying your color! We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Best hair colorI'm a cosmetologist. I've used many brands of hair color, on myself and clients, you won't find one better than this brand. My grey was covered, my hair was soft after JUST rinsing the color out and MOST important after weeks the color hasn't faded at all. I will be reordering and will recommend this brand to anyone. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBrandi - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
My hair colorI have changed my color by a drop of this or that. I love the color and feel of my hair. The girls always check with me before mixing 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPam - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Not covering the grayI love the color, but it is not covering the gray I have acquired. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHolly - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Did not like colourColour received was completely different than what I requested or was hoping for. Not happy. Going back to my Wella hair dye as soon as I can dye my hair again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsValerie - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Not what I expectedThe packaging was nicely done. It comes with everything you need to color your hair however there were two bottle. In which one is for the top part of your hair and the is for the ends. Not sure if everyone gets two bottles or it’s because I have long hair. I didn’t like the fact that it tells you to wait for 15 minutes for the top part and then apply the ends bottle and wait another 10 minutes. I just assumed that I would apply the whole color and then wait for however long it took before washing it out. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTeri - We’re truly sorry that our color application instructions did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Beautiful color BUT....I have colored my hair twice now with a salon color. They sent me the initial color which was a beautiful copper brown but it was a bit light for me so they sent me a complementary adjusted color which came out a beautiful darker copper which I liked very well. However, and it’s a big however, my hair is absolutely dry straw. I thought that it would calm down with a few washes and lots of conditioner but unfortunately it appears that my hair has been damaged by the chemicals. Maybe someone with younger, stronger, healthier hair would have better results but it’s not for me. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDorian - We’re truly sorry that our color did not meet all of your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |